I dropped off 4 paintings I picked up in China. Unfortunately, there was a fire in the shop, BUT…read moremy paintings survived with some smoke damage. I had to have the paintings professionally restored by a conservator with expertise in delicate Asian paper. Although I ended up using a different frame shop, they were always fair and reimbursed me for the costs. I wish them well and would use them in the future.

I've been going Martin for 25 years. Usually I have an idea of how I want something matted and…read moreframed. It's those times when I have no idea that Martin really shines. He listens to where it's going in the house, do I want contemporary or more old fashioned, what works best with the piece, etc. Martin knows all of the questions to ask and takes his time. He treats each customer as his best friend.

I needed a large frame for my stretched-canvas artwork. I usually go to one of the large chain…read moreretailers, but the frame I wanted was discontinued. I went online and discovered Framing Warehouse. The gentleman there was kind and helpful, and a lot more creative than I am. Together, we chose a beautiful gray and silver custom floating frame ( 42x42 ) that was perfect for my art. Pricing and lead-time were better than I expected. I definitely recommend Framing Warehouse & Arthouse Gallery!

So... For Christmas my mother gave me a cross stitch she's…read morebeen working on called "Innocent Guardian" and I fell in love with it, due to the woodland creatures and nature of it. However, she forgot to add a hanger to the frame, so I had to take care of it myself when I got home from vacation. I guess I'm not very good at these things, as I got a sawtooth hook that came with screws and bought a hammer. Obviously you don't hammer a screw. *face palm* Plus the frame was thicker than I thought..... I was rather bummed and frustrated cause I couldn't wait to get it up! So I called the closest framing store to see how much it would be to get a hook on it, to my surprise Steven, the Gallery Director said "Come on in! I would love to help you free of charge." Which he did... Even though I didn't have to pay, I definitely want to go back and give them my business and you should too!! They even have some amazing art pieces for sale. I was particularly drawn to Talia's work. I can't wait to go back and purchase one of her pieces! I always love to support local businesses and this one is definitely worth the support. This experience made my day more than they probably know :)

This is what good service is all about. Most stores nowadays are happy to just get you in/out the…read moredoor. This shop is way different. He really pays attention to what the customer wants. I have had 5-6 items framed and I have been happy every time. He is always courteous and friendly and always giving great recommendations on how best to frame and highlight an item.

I brought in a very unique job, trying to make a collage with some old wrapping paper and frame it…read more I spent 2 hours with Mike working to sort everything out- What a nice guy. This place has a small town charm to it, where they care about quality and dont care about nickel and diming you. Mike's mom Beth stopped by the shop a couple times and shared some stories with me related to the project she saw me working on. What a gem. I will be coming back here for all my framing needs!

Friendly, knowledgeable service! Needed to get a frame done quickly and service was above and…read morebeyond in selecting a frame and arranging for expedited shipping and framing

I needed their services twice in the last two weeks. The first time, I needed a glass replaced on…read morean old picture frame. The second time, attach a stand so it can be placed on a table. When I dropped off the frame for the glass replacement, I was told it will be ready by end of day and I would receive a call. Fifteen minutes before their closing, although I had not received a call, I stopped by to pick up the order. They provided a complimentary hook to hang the frame. On a Friday, I dropped the frame for the stand attachment. I was given an estimation of ten days, including a week to order the stand. The following week on a Saturday, I decided to check if the stand had been received and find when the frame would be ready for pickup. I was pleasantly surprised the frame was ready for pickup as the job was done several days earlier. Although happy with their service, their communication could definitely be improved.

I had such a great experience with Dallas Art & Decor. They listened to my preferences and…read morecompleted the job in such a timely manner. Cannot recommend them enough. So thankful for them and will most definitely be coming back in the future.

Great selection and lots of options for custom framing. Way better pricing than hobby lobby…read more Excellent customer service!

Super easy process. As a novice in the 'framing experience', Randy made everything really easy to…read moreunderstand. He made several helpful recommendations and was an overall pleasure to work with. The shop has a great selection of different frames to choose from and even some art for sale! The prices are more than reasonable and the service is quick! What more could you ask for?

Jessica and her staff have served me very well. Aside from framing services, The Framesmith as an…read moreinteresting collection of art available. I once fell madly in love with a painting through the front window. Still my favorite. I wish they were closer to my Home.

Mark and his crew did a fabulous job with my contemporary framing need. I have a mid-century modern…read morehouse and I had some modern art that needed framing. His work was flawless. I spent extra for the museum glass. Glad I did. Living near Dallas, I'm reluctant to drive way out to Frisco, but it was worth it. For my next framing requirement I'm heading straight to FastFrame in Frisco.

FastFrame is the BEST! I have been taking all of my company's pictures there to be framed for…read moreabout 20 years now. My bosses and I also use them for our personal framing too. Mark is so professional and he knows his stuff! He does absolutely amazing work! He is very creative and can help you arrange multiple items in a frame to make them look incredible! I have been so impressed over the years with Mark's work. FastFrame is greatness!!!!!!!

I was extremely happy with my framed art. He did an excellent job and took care of everything I…read moreasked. I trusted them to do this art because they had framed a piece for me I had bought in Italy many years before. The quality and care was well worth the cost.

Owner did an excellent job with my project. I could not be happier w/ how it turned out. Pricing…read morewas better than the other framing stores. Please go visit this store for your framing needs.

our favorite painting fell from the wall during a re-model project. It was a mess...broken glass…read moreand frame. Preston Art repaired it and I'm telling you it's as if it never happened. Their work was impeccable and it's hanging back in the dining room again. We are long time customers, I mean from years ago, and you are missing out if you're not a customer of Preston Art! Thank you Jordan! B

Service was great! Loved how the frames turned out. I'll definitely be back for future framing…read moreneeds. Price was average.

Work was fine, but they were two weeks late (had to push out my movers pick up date... tried to…read moredelay another 2 weeks but I stressed the need to have it this week). Then, tried to charge me more money bc they claimed their supplier messed up (the reason for the extra money kept changing). I actually paid it but they ended up calling me to refund it when I asked them to text me a reason for the additional payment (again, their story kept changing so I wanted a firm reason as I was splitting the cost with someone else). My guess is this is a family business. Everyone was very friendly and their work was good, but the delay, then subsequently asking me for more money without a consistent explanation, was surprising. (I wonder if they just started working on it the days before delivery and realized they didn't have the right frame and tried to off load the last minute shipping costs to me)

I brought three vintage posters to this shop a few weeks ago to get framed. During drop off, I made…read moreit very clear that these were irreplaceable, as they're originals that belonged to my mother who had recently passed away. In fact, one of the workers on staff pointed out how valuable the posters were. On the original pickup date, they called to let me know that one of the three was not done, because they were waiting for parts to come in. After an extra week of waiting, they returned the final poster with some sort of paint/putty splotched on the last print. I'm assuming they delayed getting the poster back because they were trying to repair it. My irreplaceable print was not only returned behind schedule, but is now ruined. I'm starting to wonder if this is even the original print. The contrast and coloring is off, and given the delay getting the poster back, I wouldn't be surprised to find out that they either ruined the original or sold it off.