From the moment I heard "You're up Tim!"to my phone call with Jason explaining auto payments my…read moreexperience with Shannon Motors was on point and positive. During a time in our world where anger and frustration seem to be the norm, I was greeted with eye contact and a smile at Shannon Motors . Tim ( my SalesGuy ) was knowledgeable and efficient and super helpful. I never felt less than or embarrassed that I didn't have an impeccable credit score. I didn't get the car I "picked out" but I got the car i was supposed to have. I can definitely say that buying a car at Shannon Motors erased all of those preconceived fears of pushy salespeople and elevated pricing. I didn't have to go to the DMV and all of the paperwork was handled "in house". In two weeks I was called to come in and get my plates, they were put on before I drove off the lot in my new to me car! If you want personal, professional , individualized service when looking for and buying your next vehicle I highly recommend Shannon Motors!!! THANK YOU SHANNON MOTORS!!!!

Worst experience ever. i was leasing from them never late for 3 years. Decided to buy the car out…read moreI'm a week behind on payment. They threatened to repossess my car guy was a total jerk his name is Jason hides behind a desk all day. I owe less than 700 dollars out of a 15,000 dollar car. I get when you are leasing it's a weekly payment but when you finance a car it's monthl. I would not recommend going here if you have bad credit there is plenty of other buy here pay here places. Oh yes almost forgot if you still do decide to lease a car from here and decide to buy out. They have to inspect the car and will find anything to get more money out of you. When I got my car inspected by them I had to replace the bumper guard. I replaced it myself when I took it out the guard practically crumbl in my hands. But it was inspected right before I got it 3 years ago. There is no way it was in that condition in 3 years. So basically they just slap a sticker on when you lease the car then do a detailed inspection when you want to buy out to get you for more money. I know people will still buy from here probably disregard my review people are morons what can I say except I will never return to this place when I need a car again

I worked with Clay at the Johnson location on my first visit to Shannon motors! He was so…read moredetermined to get me a car! He did everything he possibly could to make sure that I left with what I wanted. Everyone pitched in to help out and made me feel comfortable with getting my car and I couldn't be more satisfied. -Keisha Brown

I have been a loyal customer for the last 6 years, always making payments on time and recommending…read moreShannon Motors to friends and family. I have gotten my last 2 cars from here and had little to no issues (I understand the cars are used) but since financing my last car from them ONLY 3.5 months ago, it has a cracked cylinder head and I am being told the engine needs to be totally replaced. When I called Shannon, I was told they could not do anything for me considering it was over the 30 day warranty. There is no way this issue occurred from me considering I've only driven a few thousand miles on it and got it at the end of January 2026. I was told that the bank gave me an extended warranty that had total coverage if anything were to go wrong in the first 24 months/24,000 miles (whichever came first). I am now being told that it's not covered by the extended warranty. I am now stuck making monthly payments on an unsafe car that Shannon has sold me. Garages are telling me the repair will cost anywhere from $3,000-$7,000. Beware when getting a car from here. They have lost my business and any good word of mouth I would have passed along for them.

DO. NOT. GO. HERE…read more Went to go look at cars here a few months back when I was looking for a pre-owened, but reliable car. I was considering a Honda Accord they had, but was really unsure, and just wanted to get an approximate monthly payment based on my credit score (which I know). He said they couldn't do ANYTHING until they had all of my information, and I repeatedly refused to give him my SSN because I wasn't sure, but then finally caved because he said they couldn't do ANYTHING until I filled out some paperwork. I asked him not to run my credit but for finance just to figure out some numbers because I wasn't sure and didn't want my credit to be run at all. I left after he agreed to that... then it got bad. The next day, the salesman called me constantly, texted me, begging me to go back there to buy a car. He told me that my credit went through and we would be able to proceed with the payment price I was looking for. I made it very clear that I wasn't sure yet and still wanted to look around and thanked him for his help. The texts and calls didn't stop until I threatened to tell the police that he was literally harassing me. Fast forward a couple weeks later... I began getting letters in the mail from banks saying that my loan application was denied. It had the name of the dealership on it and everything, so I knew it came from them. Over the course of about three months, I received over 20 letters in the mail from banks saying that my credit was denied. I can't imagine ever buying a car from there based on this experience with them... I feel bad for anyone who has done business with them!

On September 20th 2014 we had purchased a 2002 Jeep Liberty Sport 4x4 VIN # 1J4GL48K82W269439 with…read more167,660 miles on dash. My salesperson was Eric and business manager was Shawn. During the process, I asked about a warranty and was told 30 days 1000 miles. I inquired about an extended warranty and was told that they didn't offer one with this vehicle because it was not worth it given price of the vehicle. Seemed weird but what did I know, we just assumed that the lender would not offer it. So on the same day we took delivery of the vehicle and noticed there were several problems that needed to be resolved even before we left the dealership The issues were as follows: Drivers seat was broken Rear passenger door handle broken Noisy differential (grinding and banging sounds Intermittent) Hard Shift from drive to park With these issues at hand, we made an appointment to bring the truck back to have these issues repaired. When the truck was returned to me the next day, the rear door was fixed. The seat, I was informed, needed to be ordered. I was also told the tech said that the banging and grinding noise was "just a jeep thing". I came back about a week later to have the seat fixed. I dropped off vehicle only to receive a call back at the end of the day saying "they sent us the wrong seat". This now goes on for almost a month. Repeat phone calls and voicemails were left without a reply. Finally, after Richard accepted a job with Tasca Cranston, he asked his trainer for guidance on the channels to follow in order to have these issues addressed. After a few different problems including the heating system and several visits to Tasca Nissan for repairs STRONG concern about this vehicle had arose. I had inquired at that point about them simply taking the vehicle back and placing me in a vehicle that worked properly. Instead Mike insisted on repairing the vehicle. While at Nissan, I asked for a history on the vehicle and repair orders which I still hold in my possession. Fast forward over the next few months, the vehicle has been towed on 3 different occasions by AAA. The 3rd time was literally the day after we received it back from Nissan service following the 2nd time it was towed, where they had it for a week and we were assured the vehicle was properly functioning. The oil as well as the check engine light came on during the ride home from Nissan and unfortunately the service department was closing by the time I picked it up so I couldn't turn around to return it. By the next morning it would no longer drive resulting in the 3rd tow. The time after that we made it to the Gano street exit and had to turn around because the oil light came back on again. As you can see, this has been a constant cycle of the same issues over and over. After several returns for repairs, at least 8 different times, the vehicle currently has less than 3200 miles since day of purchase. The last time it was brought in for service, John D said "I can't with this piece of shit truck. I don't even want to see it, bring it to Nissan and let them deal with it" Now we are in the midst of a terrible winter and this lovely Jeep Liberty 4x4 is down once again. This time the Drivetrain differential is grinding, 4x4 will not engage, the brake light & abs light are on with the speedometer and odometer no longer registering. These issues all relate back the initial concerns I had when I first purchased the vehicle and was told there nothing was wrong with it. I am quite upset that I paid off this vehicle in December and can not drive it again because I was sold a lemon. I am disappointed that I originally purchased this Jeep, whole heartedly believing that since it was a certified Tasca vehicle that I would have a safe and reliable vehicle. At this point I need to get this vehicle fixed once and for all or need to replace this vehicle. It is not fair to a consumer to have to go through all of these issues. Sent this as an email last night and no contact from POF or Tasca Owners which were CC'd on email.........LOVE THE LEMONS!!!!

I've frequented this Chase Bank branch location on Westminster Street in Downtown Providence to use…read moretheir ATMs or to speak to the teller many times since moving to Providence. Recently, I came here because I needed a document notarized. I called ahead just in case the notary only goes into the office on certain days and certain times. Thankfully, Adam is always there and I didn't need to make an appointment. I went to Chase later on the same day and got my document notarized. He was a pleasure to speak to and the process was very smooth.

i just love chase they have best customer service they treat you like your matter nit like anther…read morenumber

Steven McCarthy provided the most informed and courteous support Wednesday evening that I have ever…read moreexperienced. I had to reload my EZ Check Deposit software in order to make my online check deposit. He walked me through it patiently. Somehow he knew how the Citizens Bank application would look to me and could guide me to the right tabs and buttons on my monitor. The Bank is very lucky to have such a intelligent and caring support representative.

I'm writing this as a Yelp review because my girlfriend had a very frustrating experience with this…read morebank and I think other people should know about it. The bank accepted her check deposit and gave her multiple different dates for when the funds would be available. She was told one date at first, then later given another, which caused a lot of confusion, stress, and financial hardship. Even after repeated questions, the bank never gave a clear explanation for the hold or why the release date kept changing. This caused real problems, including difficulty meeting financial obligations. Customers should be able to count on accurate information, timely access to legitimate funds, and clear communication from their bank. Getting conflicting information about a deposit without a proper explanation is unacceptable. What makes this even more disappointing is that my girlfriend has served this country, and she still was treated this way. That is not the kind of customer service anyone should expect from a financial institution handling people's money. Based on this experience, I would strongly recommend looking elsewhere for a bank.

This is my second time doing business RICU. Several months…read moreago I corresponded with the Warwick office for help on a loan, and the Cranston office for loan processing. Everyone was helpful and loan completed within a month's time. RICU had the best rate for the first 12 months.

The warren office of the Rhode Island credit union has to have the worst customer service. I had to…read morewait five-ten minutes to be spoken to at the drive-through. The person in the drive-through was on the phone helping a customer at the walk up. Why have a drive-through.