I had a flat tire in the neighborhood on a Friday afternoon and was in a tough spot trying to get home (a 3-hour drive). From my past experience, most shops would have to order the tire and make me wait until the next day--but not this Car-X. The team went above and beyond. They were incredibly kind and managed to get a special tire for me the same day despite heavy traffic and a long delivery delay. Sam was especially helpful and made the whole experience much less stressful. On top of that, the price was very reasonable compared to other shops I've been to. Thanks to their effort, I was able to get back on the road the same day. They truly saved my day--highly recommend! read more

Fast, straightforward, and dependable -- that's been my experience here. The team does a solid job diagnosing issues and explaining what needs attention without pushing unnecessary add-ons. My service was completed in a reasonable amount of time, and the pricing felt fair for the work done. The waiting area is simple but comfortable enough, and the staff keeps things moving even when they're busy. While there's still a bit of room for quicker communication during peak hours, the overall care and professionalism make this a place I'd return to for basic maintenance or repairs. read more

Honest, reliable, and great customer service. After multiple poor experiences with other mechanics I have finally found a place to take all of my vehicles to and never feel like I'm getting taken advantage of. Great experiences all around! read more

These guys are amazing. I highly recommend any friend or family member to go here. They are extremely professional and courteous.

I love this place so much! I made an appointment for a battery replacement. After testing my current battery, they confirmed that a replacement was recommended. Noah was so kind and helpful. I watched him help other customers, too, even letting them know that the service they needed wasn't urgent. They have given me great deals in the past. I think today's price seems fair, especially given the amazing care and service that I always receive here. I'll be back (and will keep recommending to friends.) read more

I just have to say that I continue to love this shop. Nelson is mainly retired now, but he comes in some days. The other guys here are all awesome, too. There have been so many times I've pulled in for air in my tires or a light on my dashboard, and they refuse to even charge me. They also gave me a phenomenal deal on tires. They matched the Costco price AND gave a discount. I don't know much about cars, so I worry about being taken advantage of somewhere, but it's not a concern here. When I need something for my car, I know exactky where to go. read more

Stay away from this branch." They wrecked my car and unapologetically charged me for the part they messed up, along with an absurd labor cost. They damaged the wheel lug nut while removing and then ask me to pay for their mistake without even apologizing, just by saying it was over-tighten!!. And get this, they charged me $173 just to replace a wheel screw worth of less than 3$ and took less than 10 minutes! Walmart repair costs only 4$ for the labor work the same job! read more

Super accommodating! I showed up close to closing time with a bolt in my tire, and they were able to take care of me in less than 5 minutes! Great price and great quality service from Sam the manager and the technicians. I will be back! read more

Noah and Sam are great people and really help you out and go above and beyond for the customer. I trust them 100% with any car repair my vehicles need. read more

Took my car in because it kept dying. Told them on day 1 (and every subsequent time I went in) that I thought the problem was related to some issues with my lock mechanism contantly drawing power. I was told repeatedly that they looked into it and that couldn't be the cause. What follows is a months-long ordeal in which they continuously suggest new fixes that don't work, take thousands of dollars from me, meanwhile my car is dying multiple times a week and I'm needing to jump it constantly just to get to work. Multiple times my vehicle died while in transit and I had to have it towed. All the while they assure me the answer is just around the corner. Finally, I lose patience and take it to another shop. As I'm leaving Car-X for the last time I hear a noise from the hood. At the new shop I am informed that Car-X literally did not finish their recent parts installations, pieces are just flying around and have caused significantly more damage. Not only that by my initial guess was correct and the entire issue was caused by the lock mechanisms draining power. At this point I have spent so much money for Car-X to not fix the issue that I don't have enough for the actual fix. I've had to spend hundred just to repair their work. When I called to explain the issue, Nelson refused to discuss it and had me talk to Sam who flat out refused to refund me a cent. They of course offered to fix their work under the warranty but at this point they had cost me so much I had to cut ties. I can say without a doubt that walking through the doors of this establishment was the most destructive financial decision I have made in my life. They cost me thousands of dollars and months of stress not knowing if my vehicle would work that day or break down mid-drive. They clearly either lied about checking into the lock mechanism or were careless enough to miss what the other shop was able to diagnose in an hour. It is INSANE to me that they refused to refund a thing after all this, especially considering that they literally did not install parts correctly and caused further damage to the vehicle that I am STILL paying to have repaired. GO ANYWHERE ELSE read more

I have never experienced someone so belittling and rude than Sam the manager at this location. My partner had called ahead and confirmed that not only were we coming in with a prepaid Groupon for just an oil change and a tire rotation, but confirmed that they had an open appointment at 11am. I get there around 11, one of the technicians incorrectly writes some of my information down on a paper and walks away. I sit there for another 30ish minutes on the phone before they come in and ask for my keys. Another 20 goes by and he comes back in to tell me something else was wrong with my car. I ask if I can go back and see my car, to which Sam replies yes. They already had the leak test with smoke set up on my car as I'm walking up. He tells me that I have a small leak somewhere and they have to check it out. I reply "okay got it", not confirming the test to be done, but to reply to his statement. I go to sit down for another 30 before they call me over again to show me where the smoke is coming from. He then tries to quote me over $500 +$151 on maintenance to fix it, to which I decline. He then goes back out to lower my car, and comes back in saying I owe them $99.99 for the smoke test I did not confirm. When I asked him when I confirmed this, he started to get very irate, saying there were witnesses saying that I confirmed it, and that they "had cameras". The 'witness' he brought in wasn't working on my car, near my car, or in any prior conversations. I then caught Sam in a lie, he stated that he had told me the price of the service prior to doing it, and he did not tell me the price until he was trying to ring me up. I tried to have a civil conversation telling him that I did not confirm that maintenance for my car, and he continued to try and intimidate me and say that since I don't want to pay for the extra service I did not confirm, I don't get my property. He then took my keys from underneath the counter where he hid them, pulled my car in the middle of the shop, and had other technicians block it in with other cars. At this point he started talking to all the other mechanics and refused to acknowledge me, come back into the office, or give me my keys he was holding. I ended up having to call the police, and as soon as they showed up, he was on the phone, with whom I'm assuming was his supervisor, lying to him and saying that "he was okay with everything" Both my partner and my father were on the phone with me for nearly the entire time, after almost 2 hours, he finally gave me my keys and let me go, and the police escorted me out to make sure I was safe. I have truly never met someone who is that okay with lying and intimidating customers to the point of the law being called on them. And after all of this I didn't get a receipt so I don't even know if they actually did my tire rotation and oil change that I prepaid for. Please please please AVOID AT ALL COSTS!!! read more

So... My relationship with this shop started off great. All of my cars and most of my family's cars have been coming to this location for years. 10 to be exact. It stops now. I bought one of my cars new. A year into having it this shop started doing everything including the warranty work. Inside of the last few years or so management (and corporate as I've been told) has changed. Since then, it seems that I can not get my car issues addressed OR FIXED. Instead either (1) I'm told that I have a list of other(more important) things to fix or (2) they start the job THEN I get a phone call with the news that I need to spend at least another $500 on top of whatever I'm paying for already ... THEN... the issue I was trying to address is still not fixed PLUS now there's something new happening. One issue, in particular, I've literally spent thousands of dollars (during the course of approximately 1 1/2 yrs) to fix and still to this day it is not fixed plus something else is now broken. Also, I've caught the manager (Mr. S.) in lies, I've addressed when he would talk to me and during the conversation he'd start with one price then, by the end of the conversation, the price is up at least $100 - $200. When I addressed the fact that I felt robbed, he got loud and rude with me and even put his hands in my face. I merely told him I didn't want to see the screen because the price kept changing AND MY CAR STILL WASN'T FIXED. He then got loud and rude with my wife. We were not yelling at him. We were not rude to him. He then promised to replace a part. The issue was not resolved so I came back the next day to find out that the part was not changed AND another employee was about to return the new part to the part store. After all of that... THE ISSUES ARE STILL NOT RESOLVED! I've basically paid to have an entire system replaced in my car along with the most of another system serviced in the same car and I still have the same issues with both! Not ok!!! Now to start the search for a new shop. One where my issues will be addressed AND I won't have to worry about being lied to, tricked, or assaulted. Also, I got the number to their regional manager. Mr. S gave me the number. I also looked it up and it was the correct number BUT... no answer & no way to leave a voice message ... I still have no one to try and resolve my issues with this company considering all of the time and money I've spent. read more

On Tuesday the 4th of June My boyfriend needed his tires aligned and the wonderful workers were so accommodating and understanding to his situation. They were able to slide him in and left his car better than the condition it came in. Would highly recommend. Thank you read more

We've been using this CarX location for many years, at the recommendation of a close friend. We won't go anywhere else! Jesse and his team provide great service, and most importantly, I trust their advice (as I know absolutely nothing about cars!) I will caution you that this is a busy shop, even on a "random" weekday, so I recommend making an appointment online or calling ahead. Once your car is in, though, you won't be disappointed! read more

They got it the tires mounted, balanced and on the car in the amount of time it took me to get food from Ruby's Fast Food around the corner (granted it was a long wait due to COVID). If you go through Tire Rack, which I love, just make sure that you write down the price quoted by the Tire Rack rep, as it may be different from the price on the Tire Rack website for this installer, as it was for me. Car-X did the job for the price they agreed with Tire Rack, it's just that this price isn't correct at the Tire Rack website. read more

I had an ongoing issue regarding a rattling noise underneath my car. Nelson worked with me to get this resolved even though it took several appointments and repairs to get resolved. Nelson was extremely patient and reasonable with pricing. I would highly recommend Car-X for auto repairs read more

I love this place. Jose is Great good prices excellent integrity. I had my car towed here because they are that good. Fast efficient and excellent prices . It's over thirty miles away but worth it.thanks Jose! How many auto stores do you know that get close to 5 stars with almost 60 reviews? And all carX aren't equal. read more

Car-X Tire & Auto - Jose is the nicest most fair man. Great service and works with you. Thanks Jose!!! - Auto Repair Near Me - Chicago, Illinois

Here I am back again to have my transmission fluid changed and have my car checked to make sure nothing else is in need for my upcoming road trip. Super guys working here from Nelson, Jose and now Edwardo. They always take care of business do a great job and only do what is necessary without additional surprises. Very honest and reasonable rates. This Car X has earned my trust and business and I would highly recommend them as they have proven over and over to be reliable and trustworthy. read more

See all

I have been bringing my car here for years because they keep saving me money. For example: Dealership: You need a new compressor. $1300 please. Car-X: Your compressor switch was broken. We just replaced that part. $130 plus tax. They have always stood by their work, so if for whatever reason the repair was done incorrectly or the new part was a dud, they will make it right. It is such a relief to have a repair shop I can trust. read more

Thank you for your help with my tire and axle. This place rocks! Everyone here is so nice and helpful. Sam is the dude! Another worker explained my bill to me when I was confused on the pricing and was very concise and transparent. He even secured my hubcap as it was falling apart. Thanks guys! I'll be back read more

Everyone was so great here-Was just helped with oil and a weird tire pressure issue by Noah- Guy was super easy to work with and really made the process easy- I walked around to find some food during the work but he was awesome and said they had coffee and espresso. I'd recommend this location thanks to the staff! Car is back in shape so I'm happy. read more

Sam, Noah, Nelson, all of the gentlemen that work here are Awesome! Hardworking and honest people!

The staff is very kind and honest, the type of people who are hard to come by nowadays.

I really wanted to leave a helpful, positive review for this place. Actually, I wasn't intending on writing a review this morning when I got here but, I just have to mention something out of constructive criticism for the business owner(s) here. I came in at 9am. I get it, it's early. I'm glad I got a good value for the oil change I got. The one thing that makes me just not wanna come back here again is how rude the front desk guy was. He seemed like he was unhappy to be there or.. mad that I came there? It was very strange. I've never met someone who didn't care about how they were coming across so irritated and annoyed? But for what? I wanted to mention how my roommate told me good things about this place but barely got one word out. Disappointed by how I was treated as a customer and generally confused why this guy (with glasses and front facing hat, beard), was seemingly putting forth his energy into being rude to someone paying for a service. I left after 30 minutes.. only one guy was working. I ended up going across the street to get my car serviced and the way I was treated there was night and day compared to here. I hate to leave a bad review but..... it was a crap experience! read more

Car-X Tire & Auto - Entrance - Auto Repair Near Me - Chicago, Illinois

Great service!! The staff is always so friendly and helpful, and they get you in and out quickly. I'll be recommending this place to all my friends and family in Chicago. read more

Once again this shop took my kindness of being a customer for granted and have done more damage to my vehicle. I had to send my vehicle to a Chevy dealership after CarX supposedly repaired it and found more issues. Things that were suppose to had been repaired by CAR x were never done. They took my hard earned money that I had to support my children and never repaired what was suppose to keep my children safe on the road. The dealership explained their invoice and expressed that CAR-X did us wrong without concern. Thanks Car X I look forward in see you all soon. read more

See all

Was in Chicago from out of town and picked a nail up in one of my tires. The folks there were super prompt and helpful. They clearly laid out my options and gave their suggestions in productive ways. I stayed in the waiting room while they replaced all my tires and saw them interact with several regular customers. The staff was kind and friendly to the regulars and they seemed very happy to return. read more

Best customer service and reliable mechanics. So there and have your 1st experience and then you know.

I have a driving trip planned for the next day & last minute decided I better get a oil change. Drove into Car -X on Irving and Jessie took me immediately and got me out of there quickly, so I could get to work on time. He was very nice and friendly. I'll be back for sure for any upcoming car needs. Thx!! read more

I've come here each year to get my emissions testing done for the city. I just called today though and they no longer do emissions testing for the city I'm disappointed as I've been calling around and can't find anywhere else that does it. Maybe you can only go to the 2 testing locations now read more

I hate to leave this one star, but they put a bad or used serpentine belt into my car and made my problem worse, the belt was SCREAMING day 3 after the "fix". I really paid over $600 just to make my problems worse. I would want a refund but I was so angry I didn't even want to deal with it I felt so cheated out of my money. read more

I think after Nelson retired the business gone down many customer service had advised me to take some where else. It's so sad. read more

I highly recommend them. Every time I go in there the staff is very helpful and pleasant. They are efficient, and let me know what needs to be done immediately and what I can wait to fix. I find them the prices to be reasonable as well. read more

Don't worry call the Car x man! I was finally able to use my Groupon for an oil change, tire roation, all over inspection and wiper blade change. In and out in just under an hour. Reservation was necessary because that service is quoted at an hour. The guy who greeted me, John, I believe, was friendly and explained things to me. With the wiper blade change, it the Groupon only came with up to a 24 inch wiper, I seem to have a teeny tiny one and a giant 28 incher. THey were fresh outta 28 inchers but offered to have me pay the difference ($6) and drop in whenever I could the following day for the big wiper. No complaints from me. I see they also have $19 oil changes. I'll likely be back. Good waiting area too. read more

Car-X Tire & Auto - Auto Repair Near Me - Chicago, Illinois

NELSON FOR PRESIDENT!!! Seriously though Nelson and his crew have done it again! The best, absolutely the best. read more

These guys are the best place in town! I've been coming here for years and they keep my little Ford Focus running and running. With their help and care, I'm convinced I'll see 250,000 miles. Most recently, my poor little car fell victim to another gaping Chicago pot hole that snapped my front passenger wheel right off the axle. Once I managed to get it towed here, they had me back on the road in just 2 short hours! Nothing short of amazing! I always get the best service at a fair price. read more

This place is fantastic. A true neighborhood, down-to-earth business. Been coming for years and all of them--especially Nelson and Jesse--go out of their way to be helpful and, as they say: Earn trust, not burn trust. They provide quality service and are prompt about getting work done. Also, in my experience, I've found they generously go above and beyond the normal services. They've certainly earned my trust. And I'll continue to return. (It helps that they're bilingual and equally funny in English y en español.) read more

Told the guy I had a $19.99 oil change coupon. Said no problem. Different guy comes back AFTER oil change is completed and says the total would be $69. Tells me that only an upgraded synthetic will work for my car and didn't feel the need to tell me before he did the work about an extra $50 charge for an oil change. I have had multiple places say a conventional oil change is just fine for my car. Ended up settling for $33 after arguing. Felt like a classic bait and switch. There's 50 other auto places in the area and I will definitely never come back. read more

Took my car in about a week ago after I had it looked at by another mechanic. Heard some good things about this spot and the guys that work here. Jesse and Nelson took me and the car in right away, gave me the correct diagnosis and went and got the part personally. They had me come back the after the weekend and fixed my air conditioner so fast and for less than half the price of the other place. Jesse even fixed my windshield wipers and added the fluids for me. So kind and helpful. I really did not feel like they were trying to be anything but truthful and deliver amazing service. Take your vehicle here you will not be disappoint. They know what they are doing! Thank you Jesse and Nelson! read more

Thank you, Jesse. We need more honest and helpful beings like him in this world. Very much appreciate all of his help.