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    Car Mart Auto Group

    3.0 (2 reviews)
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    6 months ago

    Trying to buy a car . Then while trying to find the car I wanted for family they said never mind.

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    2 years ago

    One of the best buy here pay here lots in Spartanburg SC. I never heard any complains about this place and the customers always happy.

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    Auto Fleet - power steering issue

    Auto Fleet

    (5 reviews)

    I purchased a Nissan Pathfinder from this dealership less than two weeks ago and paid an additional…read more$500 for a 90-day powertrain warranty. At first, I felt like I got a fair deal upfront. However, since buying the vehicle, several issues have surfaced. First, the roof trim came loose, which I had to glue back myself. Then, I discovered that the rear door handle was broken--a detail I missed during my inspection, so I had to fix that as well. And this morning, I realized the power steering fluid is definitely bad, which may require me to spend $2,000 to $3,000 to replace the pump entirely. It's evident to me that this vehicle was not properly inspected by a certified professional before it was listed for sale. The "computer readout" they provided, showing old diagnostic codes, was apparently from the previous owner, as they didn't even bother to run it themselves. I take full responsibility for trusting these people--Alvin, in particular, was great to work with--but unfortunately, this dealership refuses to stand behind their products. They are doing everything possible to avoid covering repairs that, in my opinion, should have been addressed before the car was listed for sale. Who sells a car with bad fluids, broken trim, and a faulty rear door handle--something that could have potentially trapped my kids? To make matters worse, although I paid for the warranty in full to cover issues like this, they are politely refusing to cover any of the repairs because they "aren't engine or powertrain related." While Alvin tried his best, he has no authority to make decisions for customers, which is frustrating. I wouldn't recommend this place to anyone. I wouldn't call my car a lemon since it does run, but the lack of accountability and customer support is unacceptable. The only reason I'm giving this dealership one star instead of zero is because of Alvin's efforts. So, thanks, but no thanks--save yourself the trouble and go somewhere else!

    Beware. Here's my story - I found a car online, I'm quite a distance away - upstate New York, in…read morefact. But these cars are hard to find and this one was what I'd been looking for. The salesman, Alvin, was great and I felt he was trustworthy. He agreed to take the car to a nearby auto mechanic to double check it, at my expense. That checkup found serious issues, and the salesman got the dealership to agree to fix them. Why? I had a great, newer car to trade in. But today, when they finally got the parts and had it fixed, Alvin came in to work to find that instead of taking it for its final check at the auto shop, it had been sold to someone else yesterday. Yes, I was disappointed and I am not pleased. But since they used my report to make fixes to the car and sold it to someone else, it seemed the least they could do was pay for that inspection. The owner, Roger Tinsley, just told me he "wasn't doing that" and I "should have bought the car quicker." Since Auto Fleet's inspection didn't find any of the issues found, and they were the ones who said there was a delay in getting the repair parts, I find that an interesting argument. So - I'm out $250 and I don't have the car I thought I was getting this week. Don't make my mistake. Go find a place that isn't run like this one.

    TLC Motors - Check engine and limp mode

    TLC Motors

    (45 reviews)

    In short, this is one of the best experiences I have had with any business- much less a car…read moredealership. This is a small, family owned and run business. They are honest people who do great work and genuinely care about their customers. I can't tell you how different an experience this was than dealing with a major dealership in Birmingham that had a similar car I was interested in. The people at TLC motors are up front with you and bring none of the sleazy auto dealership games that you find virtually everywhere else. My experience with them is as follows: I found a car on autotrader that was at TLC motors. I called to make sure it was still available and then drove 2.5 hours from Atlanta, but when I arrived, the car had been sold. You can imagine my disappointment at the time, but any disappointment ended here. Rajai, the owner, took me into his office and sat me down and started going through car auctions looking for a similar vehicle. Sure enough, he found one. Same make, model, color, year, and with 15,000 fewer miles than the one I had come to see. He bought it for me on the auction with absolutely zero obligation to buy it and never once requested any deposit or anything to buy it or hold it for me. He said if I didnt like it, he could sell it to someone else no problem. Within 1 week, the new car had arrived. Rajai ended up selling me the vehicle at an incredible price and giving me a very good amount on my trade in. These people genuinely care about their customers' satisfaction. When I arrived the second time to see the new car, it was in excellent condition. I asked to take it to a 3rd party mechanic for an inspection and they were happy for me to do that. I pointed out the few flaws I could find to Rajai and his son Joe, and they had their mechanic and detail crew come over immediately and fix even the most minor problems I could find (a squeaky sunroof, etc). I was moving soon after buying the car, so he walked me through the titling process for the new state. Summary- this is an incredible place with great people and great cars. I would recommend it to friends and family in heartbeat.

    Buyer Beware!!! Sold me a broken truck and have kept me out of work for weeks because they don't…read moreknow how to work on vehicles either in their parts department. Do not buy from this place.

    Uncle Joe's of Sc - Reidville Rd location

    Uncle Joe's of Sc

    (3 reviews)

    DO NOT SHOP HERE! If you're in desperate need of a reliable care and great customers this is not…read morethe places! The man who hooked me up with my car was extremely nice and worked with me but I purchased a minivan for $4000 down & The day after getting my car there was issues causing me to have to take it back and forth to the shop the first week of having it, I have had this car since February and still have not received my tag and it is now May, I called to see what the issue was and was told I would have to call their DMV in SC to figure out why! Now I pay my car payments on time every 2 weeks, it is not my job to get my own tag, I thought this was supposed to be a car lot! If I was supposed to be responsible for things most dealerships take care of then i wil just keep my money!They do not do any maintenance on their cars, all cars are sold as they come which is a problem and illegal because it is never disclosed to the customer. I have had a constant issue logging into my account and no one sems to know how to fix the issue which is extremely inconvenient especially when they hassle you on payments even if its just a day late. TERRIBLE SERVICE!

    They are really good people... friendly polite helpful they really try to work with you as much as…read morethey can.. i highly recommend uncle Joe's on Blackstock if you are looking to buy a car.... its a good atmosphere they make you feel welcome off the jump.. Darin and Maria are awesome i have been late a time or two on my payments and they was really understanding they didn't make a big fuss out of it they worked with me ... i love my car i couldn't be more pleased i had looked at a couple other places but i can honestly say i made the best choice with uncle Joe's and will most definitely go through them again if i'm looking to buy another car thank you guys :):):)

    Car Mart Auto Group - usedcardealers - Updated May 2026

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