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    Car Craft Auto Body

    2.6 (5 reviews)

    Services - Car Craft Auto Body

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Car Craft Auto Body Photos

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    Cherokee Hills Automotive

    Cherokee Hills Automotive

    (19 reviews)

    Great people. Have taken my vehicles to them for 20+ years and they've always gone above and beyond…read morein every experience. I can't say enough nice things about them.

    SCAMMERS! Update: 3-12-25 They also replaced the driver's window regulator and both half shafts,…read morethe regulator was NOT Subaru or are the axles. The axles are the cheapest ones you can buy. All the parts replaced by them are supposed to be Subaru. I have yet to find one part that is OEM. They charged my dad $380 just for the regulator and the shop put in a $100 NAPA part instead. That $380 does not include labor. Original post: 2-1-25: My father hired this shop to change the timing belt on his 2011 Subaru Outback 2.5, also the timing belt idlers, tensioner and water pump. They always ask my father if he wants Subaru OEM parts. And my father always says yes, he wants Subaru OEM factory parts. My father has used this shop for years and years. Fast forward to August 2024. The timing belt is still within Subaru maintenance interval of 105 months or105,000 miles, whichever comes first. My 10-year-old son and I used my dad's Subaru outback to go on a long awaited and anticipated vacation to Louisiana because my son wanted to see the National World War II Museum. We got to McAllister Oklahoma and the timing belt broke. There we are my 10-year-old son and I standing on the side of a Turnpike with people going literally 95 miles an hour right past us. It was August and it was like 102°. It took over an hour for a tow truck to get there, and we were out of water at that point. It was quite a dire situation. And of course, it bent some valves when the belt broke. So, we tow the car home to OKC. Our trip was done at that point. I pulled the heads off of it and perform a valve job. I would have never blamed the shop for this, and I didn't until I pulled the old broken timing belt out, it was not a Subaru timing belt. It was a crappy old gates belt. So, I put the heads back on and noticed some hydraulic fluid on the tensioner, which means it was bad. No big deal the mechanics at the shop didn't make the tensioner. BUT the tensioner has a manufacture date stamp on it of September 2010. So, it is the original tensioner that was never changed and that's what caused the belt to fail and it being a crappy Gates belt, not the Subaru belt my father was told was put on there, none of the idlers or the water pump was changed either. But my father was charged for all this. The shop basically threw a gates belt on it and sent my father on his way. Chris said he ordered everything in a kit, but then why was there a gates belt? Also, Subaru DOES NOT sell timing belt kits. On the receipt it shows a water pump, and the belt kit separately charged. When confronted about it he couldn't explain why there was a gates belt on it because it was eight years ago. He kept blaming time and his memory and not that he never changed the parts. Then he told me to leave. He then called my 81-year-old father and said God knows what. He put my father in a panic. Thats why I came up to his shop and not my father. You would think if Chris could bring up the work receipt on his computer as fast as he did, he could bring up a receipt of when he purchased the parts from his suppler and showed it to me. It's because it doesn't exist. The fact of the matter is nothing was changed except for the timing belt. Oh yeah, he did actually change the thermostat, but it was the wrong one. He put in a 170° not the required 190° and again, not a Subaru part. No other components changed. This caused the belt to fail. This cost us a couple thousand dollars and countless hours dealing with his negligence. He has done other work on the car that is now questionable. He's changed the front axles in it, and they are definitely not Subaru axles. Less than a year old and the boots are already cracking. I was a Maintenace supervisor in the Navy and my job was to make sure people did their work and the bolts on this water pump had never been touched. A good mechanic will put your old parts in a box and give them to you. I would have not even contacted him if all the components he said he changed had been changed. Then it would not have been his fault that the belt broke. But this is all his fault.

    Car Craft Auto Body - autorepair - Updated May 2026

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