The only reason my wife went here again was to spare me the basic maintenance. At this location, a…read morestock Chevy Tahoe is too heavy for a tire rotation. Low tire pressure was noted but not corrected (no air available?). No washer fluid on hand. She left with the same issues she arrived with. Off day or low standards, either way, we won't be back. If the drain plug and filter don't leak after a few days, I may upgrade this to two stars.. assuming the oil was actually changed. I'll finish the job. It's interesting how they were all about changing her cabin air filter when it didn't need it on a new car.. that didn't happen this visit.

Got my 2016 Honda inspected here this morning.......love that they have a girl as the inspection…read moretechnician! In and out in less than 15 minutes. This was a good experience.

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

The owner is friendly. I had our minivan inspected and there were no problems with the service.read more

DO NOT Recommend .. My initial trip was pleasant enough, however my car was leaking oil within a…read moreday, a return trip deemed nothing was wrong, however when my son in law took my car back and explained to them what the problem likely was they of course re did the oil change, no gasket was replaced, and now I am attempting to get this location to respond about the 3 separate instances of oil stains on my driveway taken care of, picture of the largest attached

Quick and thorough…read more Personable guys Decent price My new go to place. Worth it. Will use the premium oil next time with 25% off coupon.

Everything was Wonderful We were Greeted and everyone was…read morevery Professional, Service was Fast Overall Great Experience.....

An amazing customer service experience! Dedicated to being honest and trustworthy. I was helped by…read moreKarl and another young gentleman I believed to be a manager. I recommend this location 100 percent.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

Affordable, dependable, Stephen & Giancarlo run an honest repair shop. Just look at the number of 5…read moreStar Reviews they have.

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

Brought my Volvo in and they did a great job Not cheap…read morethough but less than dealership

I stopped by on Tuesday, 02-27-24 to get my car inspected. I was greeted right away. Though there…read morewas a few people waiting, there was plenty of space in the waiting area. My car didn't pass the inspection, but I was told what needed to be fixed & that I could return my car & just pay the difference, not the entire $30 again. The exhaust system was one of the things that failed. I was told that exhaust was leaking around the manifold. I took the car to my mechanic. He said there wasn't anything leaking around the manifold. I needed to replace the flex pipe.

3:00 arrival 3:25 truck in bay…read more3:33 out No nonsense, fast service. I was surprised bc the room was loaded with customers.

I'm sure that every kid who works here is great on an individual basis. But, they never seem to…read morehave their ish together. No oil change should take 45 minutes. They never seem to have the oil or filter in stock. I have even tried calling in advance, on previous visits. So, it's time to write a review. Not a death sentence, but not likely to continue.

Best oil change experience ever! Heather was so kind and helpful. Avery is one of the managers…read morethere and she also came over to chat with me. Pro tip: bring your dog and you might just get treated like royalty here! 10/10 highly recommend and will definitely be returning for all of my future oil changes (with my dog!).