Your response suggests a misunderstanding of what actually occurred. At the time the service was…read morecompleted, there was no mention of any issues or pre-existing damage during the detailing process. It was only after I noticed and brought up the damage that I was told it had "already been there." This contradicts the claim that any concerns were discussed beforehand. To clarify, the area is discoloration mentioned in Jesus's comment was from a side panel of the back seat which I acknowledged after the service that it was already there. The area of concern is separate from the damage shown in the photos and not what I am referring to in my complaint. What is most concerning is the lack of accountability. After Jesus left, I reached out to express my frustration. We exchanged a few messages, and then communication stopped entirely. I received no follow-up, no resolution, and no effort to address the issue. Being ignored after raising a legitimate concern only added to the disappointment. I drive my vehicle daily and am very familiar with its condition. Even my husband, who frequently drives my car, confirmed that the discoloration and roughness on the gear shifter were not present prior to the detailing. His vehicle is nearly 10 years older than mine, yet his gear shifter shows far less wear. It is unreasonable to suggest that this level of damage was already there. Mistakes can happen, but professionalism is demonstrated through honesty, accountability, and willingness to make things right. Unfortunately, that was not my experience. Based on how this situation was handled, I would caution others and recommend asking detailed questions and documenting your vehicle's condition before service. I hope this company takes feedback seriously and improves transparency, communication, and accountability moving forward.

Jesus is a consummate professional. This is the third time I've used his services. He's always…read morecommunicative, punctual, competitively priced, and does solid work. Brought my car back to life!

We've checking around to find a detailer (our first time). Called this business based on the number…read moreof stars and comments. We are so happy that they had an opening today and our car looks brand new again.

Excellent service from start to finish. The detailing was top-notch--the car looks brand new again…read more Highly recommend for anyone looking for quality work. kept me updated on the service, and the final detail was flawless. Victor was very kind

Always do such an amazing job with our suvs and trucks. They are also very on time and…read moreaccommodating with scheduling. They are booked up at times (no surprise!) so make sure to book early. I've tried another company one time because I really needed my car washed after a road trip and unfortunately they were not available on the only day I was available and let me tell you.... NO COMPARISON. The value and attention to detail Radshine gives is beyond expectations. I would never go anywhere else again.

Amazing work ! Best car wash I've ever had! The attention to detail is insane. I've never had my…read morecar so clean even inside with the wax. It's perfect 10 out of 10. Recommend we will definitely be calling them back soon

Guys, I must siad that Joseph and Juan are the dinamic duel team when it comes to fantastic…read moredetailing and interior proficient! Don't not believing me take them for a test drive you won't regret them! Thank you, Josephino y Juanito! Your truly, Joe Anthony!! Boricua...

These guys are amazing, extremely happy with the outcome of the detail the did on my truck…read more Couldn't be happier, the service and response time was remarkable. Will definitely use again and would recommend them 100%.

I've been searching for a new PPF installer since ordering the '26 Juniper Performance 3-4 months…read moreago. I've previously tried 4 different shops for different projects, I've also done a few full DIY pre-cut PPF installs myself. But when it comes to "seamless" installation, theres a level of skill that's required and there's just not that many installers that can do the job. After carefully looking at some of their work, I ended up having WRAPSTARS do the job. Sienna's work is amazing, she's very patient and detailed, and every line that could be tucked is fully tucked, and anything that couldn't be tucked, she'd cut it into the edge. Out of the 10+ shops I've called before them, they all say they couldn't wrap the trunk spoiler section one piece, or the mirror has to have a visible seam. While they claim it's not possible, I'd say it's a skill issue.

I had my Tesla partially wrapped with PPF by Sienna some time ago, and she did an absolutely…read morefantastic job. From start to finish, the experience was smooth and professional. She took the time to explain the process, answered all of my questions, and made sure I was comfortable with every step before starting the work. The quality of her installation was excellent.. clean edges, no bubbles, and great attention to detail. What really impressed me was how reasonable her pricing was compared to other shops I researched. You can tell she takes pride in her work and genuinely cares about customer satisfaction. Because of how happy I was with the partial PPF, I've decided to move forward with a full PPF installation with Wrapstars in the near future to protect the entire vehicle. I'm looking forward to it and feel confident based on their reputation and the work I've seen so far. If you're looking for high-quality PPF with honest pricing and great customer service, I highly recommend Sienna. I'll be updating my review again after completing the full wrap with Wrapstars.

Great experience, very communicative and great work, on time and made sure to ask what it was that…read moreyou wanted done. Would highly recommend!

Jay is extremely diligent and cleaned every crevice in great detail. I would highly recommend to…read moreeveryone.

I was searching for a mobile car wash business on yelp and Chad, the business owner gave me a quote…read morewithin half an hour. Super fast response time comparing to other ones I sent my information to. Chad was very helpful and provided me detailed information on his services. I scheduled a carwash with him a few days later and he showed up 20 minutes earlier than the appointment time. I appreciate that because some people would come late and some would come on time but if you want the business or want to build a good reputation, coming early definitely would build one. I was going to wash 4 cars but ended up washing 3 but he still gave me a good price on it. He supposed to have a partner come and help but for some reason, he had to do it himself and he gave good effort on washing it. He would take his time instead of rushing it. Chad is a hard worker and I recommend him for mobile car wash!

Chill dude gets your car detailed and waxed in under an hour and he comes to you. Super affordable…read moretoo.

Very punctual and professional. He does a great job with the…read morecars and we have been so happy with the results. Even with the special filtered water he uses is just one example of how amazing his attention to detail - your car gets. Highly recommended

I just had my car fully detailed inside and out and Thomas and his assistant did an amazing job. My…read morecar is 11 years old and it was its first detailing, she looks like new again!! He was prompt with appointment and with replying via text. Thomas went above and beyond. I will definitely treat my car again with his services to keep it looking new. And I loved that they come to your house. I could get my work done while they were outside working on my car. Thanks again Thomas!

I reached out to David on a whim and within 45 minutes, he was at the my house and ready to wash my…read morecar. He did a considerably good job, simple wash and interior clean. He's a friendly guy, happy to give details about his process as well as his experience. I'm looking forward to working with him again.

Inquired on a car detail with David and got a response/service right away. The price was very…read morereasonable and the overall quality was great! If you're looking for a detail, I'd say this is the man to call!

Ok. These guys are now my FAMILY…read more They're amazing and I'm beyond sensitive regarding service but I'm also very nice and flexible to any service company. Still, these guys outdid me with kindness and care. I had my car ceramic coated and their reviews were great but i also look for the small things like how they treat your before, during, and after your experience. Firstly, they're nice but in a REAL way. Not a fake, trying to sell you something way. You can tell that guys are real because i talked with them a good amount of time and we were there just talking about our families and life experiences. Somehow all this while hustling and getting work done in a beautifully clean shop. These guys are PASSIONATE and it shows. I always want to know the people I'm around are smarter than me and really into their craft. Well these guy's are artists and i felt like i was invited into their world of elite car design and maintenance. They completed my car in 2 days and then booked an appointment to return so they could walk me through my first wash. They spent an hour with me, showing me how and where to buy the products. This was all free and they even put a secret candy bag in my passenger seat for me to snack on for the drive home haha. I'm going back for my ceramic tint and i know it'll just feel like catching up with friends and family. I love you guys!

I had a great experience at Xtreme Edge. From the start, the service was kind, friendly, and very…read moreprofessional. They really took their time to consult with me about window tinted and PPF, explained everything clearly, and made sure I felt comfortable with my choices. The finished look of my Tesla Y turned out amazing. I love how clean and polished it looks. Leo, the owner, was especially thoughtful and even asked me to come back after 10 days for a car check up. He explained that if the PPF or window tinted bubbles due to the new application, they would take care of it, which really shows how much they stand by their work. I can't complain at all about the service or the skills here. Overall, an excellent experience and definitely a 5/5. Highly recommend.