Jeff, New user. Easy peasey...Love the spirit of your letter. I look forward to telling my friends looking for a reputable ticket resource for their fan experiences with friends and family. Thank-you! Brian read more

Do not buy from this company tickets are not emailed timely. I had to call to have the tickets sent while at the venue. They do not email them the day before concerts. Paid for a parking pass that I did not get I have to contact my bank to get charges reversed. Terrible customer service! read more

I've been a customer of Captain Ticket for more than 10 years at least, I have never dealt with more friendly and helpful People in all my years of being a concert hound following this band or another. I'd recommend anyone to give them a try you won't regret it! read more

Best customer service ever! There was a problem with my payment (for an International event) and the CEO called me personally to give me a alternative payment method. He was able to get better seats as well. Truly white glove service. This was my first time using Captain Tickets and it won't be my last. read more

Yesterday I was waiting all day to buy tickets to see Ice Cube on the Gametime app. I waited too long and the only tickets left were the more expensive ones. I checked Ticketmaster and couldn't find any thing decently priced. That's when I remembered Capt. Ticket. I went on the site and found tickets for 60 bucks. I bought the tickets but didn't receive them on my email. This was an hour before the show and I started to become worried. I called and spoke with Jeff who informed me that I needed a Axs account. He guided me through the process and made sure I got the tickets before the concert. Next time I'll definitely check in first with Capt Ticket. PS. Ice Cube wasn't good. Save your money for a better artist. Ja Rule and Ashanti put on a good show though. read more

Best place to buy season tickets. So excited to see and sit in my seat for the 2021 Ram season. read more

Captain Ticket - My home away from home, Stafford and Wolford we got this.......... - Ticket Sales Near Me - Upland, California

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Brought a bunch of coins in. John took the time to go through everything and gave me a very fair price. I highly recommend.

The people there are extremely nice and very helpful, I can honestly say this is the best cards and memorabilia shop in the IE

Thank you guys so much! For your time and help! Jeff was a great help! Even though I didn't get to go to the concert, because it was canceled a year and a half later Jeff did a great job at getting me my refund! Thanks Captain Ticket!! Will use you guys again in the future! read more

These guys are awesome! I had an issue with multiple ticket sale sites on purchasing the same exact tickets (which were a steal of a deal) for a Miami Heat pre-Valentine's game for me and my girl. Turned out the broker who had the tickets up for sale had an error in his system, thus resulting in myself purchasing tickets that did not even exist! You could imagine the frustration I had dealt with! So the owner Jeff was very understanding in my situation, and was able to eventually locate EVEN BETTER seats for the SAME PRICE the day of the game! We had a blast and I know who to come to for great prices and great customer service in the future! Thanks guys! read more

Hunting for last minute Dodger tickets yesterday... All I can say is AWESOME! Walked in and in less than 5 minutes was handed tickets at a very fair price in a nice protective plastic envelope..The owners son Joe was who helped me and my experience was first class all the way.... THANKS! read more

Went in today for some Laker tickets and had good experience. Good pricing Quick Service. Plus it's great to support local business.

I just want to give a shout out to Steve! We did not buy tickets from Captain ticket yet, but you bet we will very soon. Some dirt bag got a hold of my credit card number (Fraudulent) and went on a concert ticket hay day!! Steve was so kind to take the time to call us and inform us that he believed the charges were fraud and he was right. Just the fact that he took the time out of his busy day to personally call says allot about a business. From just briefly speaking with Steve, this is the place you want to order your concert tickets!! Thank you so much Steve!! read more

The team are fair in their buying of tickets. Very personable and easy to deal with.

No hidden fees Great customer service Really happy with my purchase I got tickets yesterday for I am the highway tribute to Chris Cornell read more

I bought a ticket to a concert from them a bit ago, and ended up having the WORST customer service experience I think of my life. The checkout process was fine, but I spent awhile trying to find their policy on what they'd do if the ticket I bought didn't work and still couldn't, so I included that in my (still overall positive) review when I checked-out. Also, they say there's no fees but there's still a delivery fee, but whatever, small complaint. A week later, the owner Jeff calls me on my cell phone out of the blue about my review, and DEMANDS I change it. He says things like he's personally offended I gave them 3 stars, how could I not have seen their policy, and would I appreciate it if someone gave my business 3 stars? His tone was extremely accusatory, angry, insulting. It honestly made me feel like my tickets were being held hostage if I didn't change the review. Worst of all, not once did he offer to actually help me with the issue I was having of pointing out where their policy is on the website. It was all about him. I'm honestly a bit worried what their reaction will be to this review, but this was my honest experience. Maybe he was having a bad day, who knows. I definitely will not be buying from them again though. tl;dr - Gave 3 star review, owner calls yelling at and insulting me to change it to 5 stars w/o ever offering to help with the issue I was having. read more

Went to the Cubs/dodgers game on 6/13/19, Thursday and enjoyed the experience! "Steven" helped me in the purchase of the tix and made my first visit with a smooth transaction! He was very professional and helpful by answering my questions and concerns. I will Definitely be returning for my ticket needs! They have a long history & experience in the tix industry and you won't regret working with them. I Recommended to my friends! read more

Received tickets in a timely manner and found the process easy to navigate. Will use again!

If you hate paying the service fees on stubhub then Captain Ticket is the way to go. I ended up getting tickets that were significantly cheaper and in a better section from Captain Ticket than from stubhub. Their customer service is also excellent. Before purchasing online, I called to see if the tickets would arrive on time. The gentleman on the phone personally ensured me that the tickets would do so. Sure enough, I received the tickets a few minutes after the online transaction. I will definitely be buying my tickets from Captain Ticket from now on. Cheers! read more

The owner went the extra mile to make sure I had my ticket....he called and said he think there was a problem with processing and that he would give me an upgrade... I was truly amazed that he took the time out of his busy schedule to see that I was a satisfied customer read more

Ordered NBA Laker tickets online late at night & replied to the confirmation email with questions. Their response was so timely, I received an email reply 1st thing the next day & a voicemail. I called back & Jeff was extremely well-informed he even gave tips for best parking! Website: User friendly Email confirmation: Instant with complete details Service: Amazingly quick, informative Tickets: Arrived in the mail right away, no problem with them at entry Don't think I'd go anywhere else for tickets long as #TheCaptain is around. read more

I will NEVER USE Captain Ticket again. I was supposed to get a refund for Billie Eilish tickets bought during COVID 2020. I've been emailing for months with mo response. No way to call. I think that's call theft. read more

Outstanding customer service. I wasn't sure I received my tickets because they went to my spam email box. Called the office, got an answer immediately and had the email resent with a link to redeem the tickets as well as a second email with the tickets as a PDF. Couldn't have gone smoother. Great seats, no fees, smooth transaction. Couldn't ask for more. Will definitely use Captain Ticket again. read more

Normally I buy tickets wherever I can online. A few of my friends recommended this Captain Ticket guy. I like to support local business, so I thought I'd check out the site. I made the order after checking prices elsewhere and to my surprise it was actually cheaper than Stub Hub! Picked up the tickets the next week! The owner was an awesome cat! I will be back for my next concert! read more

This place is a scam. Bought tickets for a concert; $140 for the tickets, and $20 to mail them here (that should've been our first clue). Concert was cancelled. Several months later, WE had to contact THEM to find out that the tickets must be returned for a refund. Just two days later, we get a call saying that the deadline for a refund was just a two days away. So, we express mailed the tickets back to this place...which, by the way, did not cost us $20. Red flags all over the place at this point. A month later, still no refund. Sent an email, and they asked US to call THEM (great customer service right there). Called, and was promised a refund in two to three days. A week and a half later, here we are, with no refund. Avoid these idiots at all costs; just buy from Ticketmaster, or another established, reputable business. "Captain Ticket" can walk the plank. read more

I've been looking for some tickets for a few months when a friend referred me over to Captain Tickets. I called Jeff the owner and told him what I was looking for and the ages of my kids. Not only did he go out of his way to find the best seats available to us but the safest for my 3 girls who will be attending their first concert in September. I don't think I have ever been treated this courteous by any ticket outlet let alone a business. He treated us like family and understood my concerns:) I will be using him for years to come for ALL of our ticket needs!!! I HIGHLY recommend him!!! read more

I have been using Night on the Town & Captain Tickets for sporting events, concerts, and memorabilia needs for as long as I can remember. The owner, Jeff Johnson, is full of sports knowledge, truly knows the venues and cares for his clients. The staff is honest, reliable, and always provides quality service! I have also had great experiences purchasing from their Ebay site http://www.ebay.com/usr/nightonthetowntickets. read more

Great great great. Needed tickets and they delivered fast. No one else had tickets available. Will use them for all my ticket needs. Thank you so much read more

After my complaint about my seating, Captain ticket reached out to me and took care of my concerns. They were very responsive to me

Decided to treat the wife to Bruno Mars at Staples Center last weekend (10/27) and found Captain Tickets here on Yelp... checked out the website and found 2 floor seats for a pretty reasonable price... had never used this service or Flash Seats before, but gave it a shot... everything went as smoothly as I could've hoped for. Walked up to Staples, showed them the app, and walked in... the show was one of the best we've been to. Thanks to Captain Tix, HAPPY WIFE, HAPPY LIFE.... I'll definitely use them again.... read more

Was tired of inflated prices on Stubhub so checked out some other broker sites and landed on CaptainTicket. Was a little bit wary but shouldn't have been. Placed my order and Jeff the owner called me personally twice to ensure everything was ok and that I rec'd the tickets. Great site, great service, will use them again for sure. read more

Captain Ticket is my go to ticket agency. I've purchased tickets from Jeff and son several times now, online and at store, and have never had any issues. I refer all my friends to them because they are hassle free and no hidden fees like the other ticket agencies. I purchased four more tickets from them and received the mobile tickets right away. read more

This website is awesome. I've never had such an awesome experience buying concert tickets. What made it even better was the amount of money I saved. Steve was great over the phone. Nothing is more comforting than having them personally call you and confirm your purchase and reassure you on the seats you've purchase. I will definitely return to buy more tickets in the future and will recommend everyone to also buy tickets with them! read more

Good, Jeff was really helpful. I had some issues with ticket order processing, but Jeff helped me resolve the situation.

Good ticket order and delivery process---decent prices. Will use Captain Ticket again for ticket orders.

Captain Tickets has ALWAYS come through for me. Excellent service, excellent seats! No need to go elsewhere folks. Go see Jeff. BOOM!

Tickets for Ringling brothers are much more expensive than ticketmaster.

I NEVER buy tickets, I called and spoke with Jeff, told him what show i wanted and within 5 min I had two tickets to a rush concert for $150.00 less than everyone else was offering. He even say me two row in front of his family at the same show.. I will never buy tickets again from any other broker. This guy gets ticket anywhere for anything.. Thanks Capt ticket!! read more

I was looking for tickets for a sold out concert in Mexico City that I'll be traveling to from the U.S. Jeff located the tickets and worked to get them delivered safely to me in the States. Throughout the process, he kept me informed and updated providing me peace of mind which made me happy about my decision to work with Captain Ticket. Great all around experience and personal touch. Thanks Jeff! read more