Located in a shipping center- bright, open, lots of seating, lively. Food is great, the sauces are really good. Service is nice and quick. read more

Pricing gave it a 3 star rating. I recently visited Captain Crawfish, and overall it was a great experience. As soon as we walked in, we were greeted by Kailey, who truly went above and beyond to make our visit even better. She has an amazing personality and excellent customer service skills, which really stood out. The food was delicious--super flavorful and well-prepared. The restaurant itself was clean, with nice lighting that made the atmosphere comfortable and inviting. The only downside, in my opinion, was the pricing on a couple of items. Fountain drinks were $6.50 each and only came with one refill, which felt a bit excessive. Also, a small bowl of white rice was $7, which seemed overpriced for the portion size. That said, if you're a big seafood lover, I definitely recommend this place. The quality and taste of the food make it worth a visit! read more

Captain Crawfish Cajun Seafood Bakersfield - Combo B - Cajun/Creole Near Me - Bakersfield, California

Took friends to Captain Crawfish and they all loved it. You probably do need to wear a bibs. It's really fresh tasting and reminds me of catching crawfish as a kid. Try it you will enjoy it. read more

Captain Crawfish Cajun Seafood Bakersfield - Cajun/Creole Near Me - Bakersfield, California

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Disappointed with the service. Food was mediocre and expensive. Going to be a while before I go there again if I ever do

The food was ok. We got the combo B and I felt it was much smaller than advertised as 2 lbs, we also got half a pound of snow crab and got a small cluster only. We also got the lemon pepper fries which were not eatable, they were super salty, and I like salty food but these were too much. Employees were not even around to ask how are food is. Refills are free for 2 of them, which is great because no one even asked if we would our first refill with our drinks being empty. Honestly better places in town. That doesn't give you 2 sausages (literally I'm talking two small pieces you would have thought you get 2 sausage links cut. read more

My family and I came here for dinner craving a seafood boil. The prices are steep, but you get what you pay for right? Between the 4 of us, we spent nearly $300. Staff were not friendly and did not even attempt to offer so much as a smile, even once. I put 3 stars because the food was very good. However, upon sitting down, we asked for 4 waters. 3 came. No matter. Gloves and bibs come and food begins to arrive. Only 3 pairs of gloves were brought. We had to ask for a 4th pair, as we were a party of 4, 3 times from 2 different staff before we received them. Again, no matter. But then things took a bit of a turn, my sister dumped her bag on the table to see a long, dark hair in her food. Gross? Yes. Ok, things happen. Food gets sent back and remade. Food comes back out. Potatoes are missing from the bag. At this point, we're all agitated. Hardly an apology even offered, no compensation, nothing. When I made a complain to staff, we were offered a refund for the potatoes which was $3.75. I asked for a manager. None were available. Staff contacted manager and stated all they were able to provide was the previously offered $3.75. So not only was someone in our groups food contaminated with hair. But when the issue was meant to be resolved, an item was missing. Everyone at my table has worked in the service industry or still does. Never in any of our lives have we been so disregarded and under compensated for these sorts of issues, nor would we as service industry workers provide this type of service or rectification for not 1 but 2 mistakes with one meal upwards of $60. I left a name and number with staff to be contacted by management regarding our complaints at a later time. We will see if I receive a call. Again, the food was very good, however, this tainted our experience. Not sure if we will be back or not read more

Butter-Gate & Birthday Regret: Captain Crawfish, You Lost Me Captain Crawfish, you were supposed to be my treat. My once-or-twice-a-year splurge, usually on my birthday, because life is expensive and seafood isn't cheap. But after today? You couldn't pay me to come back. We walked in at 12:05, on a time crunch, it's my birthday anyhow . The place was nearly empty. The lady behind the counter helped the people in front of us, then promptly ignored us for FOURTEEN MINUTES. No "be right with you," no eye contact just leisurely strolling their drinks to the table like she was underwater. Meanwhile, a line started building behind us and she continued her one-woman disappearing act. When she finally took our order, it was with the enthusiasm of someone being forced to do community service. She then told our group of five, including three full-grown men, that we had to cram into a booth because "tables can't be pushed together." Cool cool cool --except there were literally four parties in the whole restaurant. But yeah, let's act like it's a fire hazard. We placed our order and, shocker, she went right back to ignoring everyone else in line so she could put paper on our table. I even offered to do it myself so she could acknowledge the humans waiting behind me. People who ordered before us were already eating before we even sat down. But wait, it gets dumber. I forgot to ask for butter and lemon. I go back to the counter -- she's there, sees me coming, and immediately does the classic "I'm too busy to notice you" turn. So I have to say "Ma'am" just to get her to acknowledge I exist. Lemon's free, cool. Butter? Two. Dollars. An. Ounce. That's right -- $2 for a single ounce of melted butter. At a seafood boil restaurant. I ordered three ounces. That's $6.50 for butter. More than the chicken egg I added to my boil. Think about that. Egg cheaper than butter. I'm genuinely beside myself. I know seafood isn't cheap, and I came in expecting to spend -- but not to be nickel-and-dimed into a coma while being treated like I'm bothering the staff by... existing. The food was fast, I'll give you that. But when the service is this rude, the vibes this miserable, and butter is more tightly guarded than gold, it's hard to enjoy your once-a-year treat. I used to defend this place because it's a small business. But honestly? I've had better experiences at McDonald's -- and there I don't have to beg someone for basic human acknowledgment or feel like I need to take out a loan for condiments. Captain Crawfish, congratulations. You've managed to take something I looked forward to all year and turn it into a cautionary tale. I'm out. read more

Girl this place was not great. First to say, the food was amazing, cooks are great. BUT our server, the lady who checked us out, was not. She was so rude and passive aggressive. She had us pay first before eating which was fine but once we wanted to order more stuff (while eating) she said we'd have have to get up and pay and then go back to eating. Why and how would I do that if my hands are obviously busy. Even if the rice was like $7 we couldn't order it because she wanted us to pay first! That alone was annoying and blocks us from getting a good experience. She was also a bit discriminating when it came to how she spoke to me and my family. We are brown people and because my family has a bit of an accent, she would speak LOUD and SLOW like if they're deaf. She was very rude to her server(s) as well. She said she's been running the business for 19 years+ but it sounds like she wants to retire with the kind of service she provides. Overall the food is great but if you mind passive aggressive service, maybe don't go. (ALSO, her lychee iced tea was just normal tea with like a peice of lychee......girl.) read more

Place was quiet, not busy for a Friday lunch hour maybe should have been my first sign. Service was fast and server was a sweetheart. Now to the actual food. Our tab was around $100. EVERYTHING WAS OVER COOKED TO THE POINT OF MUSHY!! Crab, shrimp,and crawdads were mushy. Muscles were chewy, clams were so tiny it made no sense. A tea is $6.50!! Won't be returning. There are so many other places with better quality in Bakersfield. read more

Food is always tasty and cooked perfectly! Ambiance is quiet super casual and clean. Service is not great, as previously mentioned....BUT it's not horrible either. It is a young lady that works the front counter and being that I have kids probably her age, I would guess it has more to do with the generation. She wasn't rude, but wasn't overly kind either. Got us what we needed and that was enough for us. Lol we will be back:) read more

Captain Crawfish Cajun Seafood Bakersfield - Cajun/Creole Near Me - Bakersfield, California

Very laid back, the staff was helpful. The food was delicious, highly recommend!!! It's finger licking !!! You won't be disappointed!!!

Just ate here this evening. Been here a couple of times before. This has to be the worst experience I've had here. We got the combo B two orders, frog legs, and garlic noodles. Spent $180. The frog legs looked and tasted like they were they were sitting under a heat lamp for 2 days it was disgusting. When you order the combos they rip off. We had 4 shrimps in each bag, a bunch of potatoes, empty clam shells with no clams. The food here is not worth the price they charge. Will never be going back here. read more

I tend to go here often as the food is always delicious and fresh. But today the two girl were very nonchalant , but would laugh and joke amongst each other . and my daughter and my order was incorrect as they repeated the order back so i'm sure that should have been known. I call to explain that i did not get my order correct and all i got was a what's you number and name and we'll get you what's missing. no apology or anything , i was also told i would get a call from manager ,but NOTHInG .think they are to comfortable with their position and not into delivering good customer service. I was very upset and unable to go back for to having to go to work myself. read more

Worst service I've probably ever had. The food was mid at best. My sister had been bragging about this place for weeks, and we finally found time to go. After a long day, we decided to "treat ourselves." We arrived at the counter around 7:00 PM. The waitress/cashier completely ignored us when we walked in, so I kindly asked, "Are you still open?" (We had tried coming once before and were told they were closed, so I was just making sure.) Instead of responding, she stared at me and looked around -- as if to imply, "Obviously." So we said "Okay..." and proceeded to place our order. Right before we started, she suddenly said, "BUT ONLY FOR PICKUP." We looked at each other, confused -- because she had just acted like my question was unnecessary, and now she was contradicting herself. She quickly caught herself and asked, "Well, is it just you three?" I said yes, and she responded with the worst attitude imaginable: "Fine." She took our order, but as we were about to get our drinks, she began muttering under her breath: "Why do I always do this to myself? I'm so stupid," and continued talking to herself -- clearly frustrated. I can only assume she was upset for allowing us to dine in. It was uncomfortable, unprofessional, and just a terrible experience overall. The food didn't make up for it -- nothing special. I honestly feel bad that this place gets such a bad reputation because of her, because it could be a great spot. But between the attitude and the atmosphere, it was a letdown. The tables were filthy. The rims had dried sauce on them, and the walls were sticky and smeared -- like they hadn't been cleaned in months. read more

Lots of delicious food. Giant king crab legs highly recommended! Get your gloves and bib ready to dive into some grub. I myself like the Cajun. It's a little spicy. read more

today we walked in to eat and we were told to sit down anywhere so we did we went up to ask about how to order when the two front cashiers girls explained to us then not only making faces but also told us to move table's because the table was reserved for bigger party mind you we were the only people in the restaurant we asked if it was reserved for a party already they said no. sorry but that the rudest and most disrespectful customer service imaginabl. we walked out and went to another place (claw daddy's Cajun seafood witch was excellent place ) honestly this is probably why captain crawfish is empty. worst experience ever will never give my money to a business who don't take care of their business which is their customers they need new employees who have better manners and schooled on customer service. worst place to come to by far. read more

Ate at this place last night, foremost it was extremely overpriced. I have been to many similar places and always charged individually for seafood items, but this place charged individually for corn $3.50 for 1/4, individual potatoes and not the type normally offered, only offered chicken egg instead of quail eggs. We decided to splurge and ordered oysters, ordered 12 served 6, with no sauce or horseradish. Tasted them and they tasted old, went back to cashier told them we just wanted our money back and informed to it would take several days. Prices were not posted on menu, and I learned that I paid $33.00 for old oysters. Sign posted at cash register that refunds were not available if we dialed the food. Paper placed on table and meal served in the bag like other restaurants, but no utensils offered. Meal was $106 dollars for two of us and no alcohol. W'ONT BE BACK read more

Girl at the register was friendly and very helpful. The food was great! It definitely hit the spot ! It was empty but it is a Monday.

Although the food isn't terrible it was a disappointment. First off I ordered the shrimp po boy with extra shrimp because I knew that in CA you have to do that to get it anywhere near what a shrimp po boy should have in it as far as shrimp content, they gave me 2 pieces of shrimp on the side for $4.50, They also have an oyster po boy on the menu in the restaurant but no longer offer it although they sell po boys and fried oysters so go figure. My daughter had the chicken TENDERS but according to her there was nothing tender about them and that they were actually tough and lacked seasoning. I think this place could be a success if an effort was put forth because Bakersfield needs a real Creole/Cajun restaurant not one that just claims to be but it would take them going to New Orleans to find out what Creole food is and what is expected when people see the word "Creole". read more

Customer service is trash! Rude! And food is not worth the money you pay. Don't waste your time, go to CLAW DADDIES On Taft highway! This was actually my second time ordering! The first time I was like bullshit' however I decided to order a second time, and yea, straight bullshit! Wil not be ordering again! Tried to order two different bags for two different people with extra sauce because the last bags was very little sauce, the tramp told me one extra sauce per person. I'm like there is two people, she told me I will not take tour order u can order when u get here and hung up! Tf. Are u serious?! China woman. Never again! I can make this shit better than what u sell lol. I was just being lazy! But claw daddies is killing them! read more

Customer service was horrible and the business has gotten super lazy. We ordered one non spicy two mild and one spicy. All the bags were spicy. The appetizers we got calamari and sweet potato fries and the calamari was so hard to chew on it was like rubber so we didn't finished that. Omg and I order bbq wings for my grandma, it came in on a plastic plate that you get at Walmart wtf like that's embarrassing. The lady with the glasses was just on her phone with her head down. Like go wipe the tables or something because the other tables were still full of trash and the table we sat on was soo sticky. We used to love this place but this place went down hill never coming here ever again. read more

Walked in for our first visit, and asked about the menu stating we'd never been there before. Menu got tossed in front of us like we were annoying. Young girl helping us didn't even stop eating her Fritos long enough to talk without food in her mouth. Nothing was explained to us, she spoke so rude that we turned around and walked out. Terrible first and only impression! read more

I was very disappointed with the size of the fish and chips. They had a special for 16$. Idc how shitty the economy is this isn't worth 16$. read more

Captain Crawfish Cajun Seafood Bakersfield - Cod fish n chips - Cajun/Creole Near Me - Bakersfield, California

The food looked promising but was underwhelming. Rice was stale and dry, the rest was ehh. The girl who was working at the register, had a bad attitude and was visibly annoyed to do her job. We politely asked for the bibs and gloves you would normally get at a seafood boil place and we simply received a blunt response of "yes I know I'm getting it." Mind you 20 minutes after we received our food. read more

It's my first time here and I hope it's the last. I think there are better places than this one. If we talk about satisfying your hunger, the service is terrible. The lady, the young lady, the waitress, or whatever. Her position is terrible, not helpful at all. 0 out of 0. I'm still thinking about what I paid and wondering if it was the real price. read more

Hmm, I don't know how to feel about this place yet although my first experience was not great. To start off, we were overcharged on a pound of shrimp, the price was different on the menu than we received. Then she over charged us on side items, even tho I had repeated more than once of what we wanted. Lastly the napkin case was so sticky, dirty and empty, and you might think, chill it's just a napkin case but if you're not keeping the front of the house tidy, how does the back look, ya know? We ordered the pound of shrimp with the mixed seasoning which was pretty good, the Cajun fries were average and the jambalaya which I didn't try. Wouldn't be sad if I never came back. read more

Speechless. I can't believe I never tried this place before. I got the mussels in extra spicy sauce and captains choice mix. So much flavor and actually spicy. I requested extra spicy and did not disappoint. Fried oysters were really good perfectly seasoned and fried. I knew I was gonna need garlic bread to dip in the sauce mussels came in. Lol. And that's what I did. *chef's kiss*. I wanna try calamari next because rarely any place has good breading and most places overdo it and ruin. Pics looks good so that's what I'll try next. As for today, 5/5 from me. read more

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I came here on a Tuesday evening. I've had Boiling Crab in the LA/OC area many times, so I couldn't help but compare the two. I had some of the EZ PEEL shrimp, mussels, and clams; with all 3 sauces mixed together. The seafood was cooked really well, I just wished the sauce had more flavor. It felt like it was missing something, mostly tasted of butter. The service was good. Unfortunately, there was only one employee taking orders and tending tables as well. I hate when establishments are cheap and don't staff enough people. It leads to an uncomfortable environment for both the employees and customers alike. Poor girl was doing her best, but you can tell she was irritated because it became really busy. Food was worthy of 3 stars solely because the sauce needed some more flavor. 2 stars overall for cheaping out and not having enough help for their workers. read more

The food was ok but my review is based solely off the service. The young lady with glasses and butterfly tattoos behind her ear doesn't need to be in the service industry. She was very rude, not only to us but to other customers as well. Maybe she was having a bad day, idk but her attitude was very bad. read more

First time here and I'm never coming back again. The girl working here was EXTREMELY rude and lacks customer service skills. We walked in and she was on the phone, she handed us the menus and said "sit wherever you want". We're sitting there and after 10 minutes of her ignoring us she comes up to us and says "you know you're suppose to come up to the register and order right" and proceeds to have the most annoyed look on her face. Well if she would've let us know that I would've done that instead of sitting there looking like a dumbass. If I could give this place no stars I would but unfortunately I can't. I felt bad for her because I can tell she's the only one working there but that doesn't excuse her crappy attitude. read more

Hell No! I should have called to get my refund back it was $160 something never again will I ever go there nasty!

Ordered out while we were up in bakersfield. We ordered the following. 2 lbs of mussels in garlic and butter, 3 lbs of king crab legs, 2lbs of snow crabs, and the total bill came out to $342. The actual crab legs were huge!!! Lage pieces of meat in each leg. Cooked to perfection. Soft and tender definitely not overdone. Each piece tasted sweet and buttery. The butter sauce it came with was amazing as well. For a group of 7 adults and 3 little kids it was definitely a lot of food, and we even had some left overs. A very rich meal. My only knock on this is the price point, it's pretty expensive. King crab legs per lb goes for $66/lb, and the snow crabs are $22/lb. But overall though it was really good. It was more than enough food for all of us. Cooked extremely well. Flavors were on point. Definitely a place to go to if you're going to have a special meal. Will definitely be back. Just make sure you've saved enough money cuz you're going to be out a few hundred dollars. read more

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If you love seafood you should definitely visit this place. Seafood is definitely my favorite and I would definitely choose seafood over a steak any day. The first time I visited this establishment was for one of my really good friend's daughter's 13th birthday. It was a crazy house that day as the restaurant literally reorganized their tables to fit my friend's relatives and friends. When we got there I didn't really know how it worked, so I guess you walk up to the counter and order what you want. There was tons of people so I understand the delay in our order. The staff didn't look stressed, it was an organized chaos. Food came out nice and steamy, the crawfish was small. I was expecting a decent size crawfish as I grew up eating tons of crawfish and I was hoping it would hit the spot and remind me of my childhood, but it definitely wasn't the best for me. The shrimp w the head on was super delicious. I absolutely loved it. It was super juicy, it was a good size, and it was extremely messy... but very worth it. The fried calamari is really delicious and I would definitely order that again. The second time we came was on Good Friday and it was a really bad choice to come that day since everyone was eating seafood that day. We ordered our food and it took them about an hour and a half to be ready with our food, but not only that but the lady serving our table didn't look happy. I don't blame her because it was a really busy day and she probably was waiting on tons of tables. The reason why I had to bring the ratings down a notch is because for me the experience was just okay. I can't believe that a seafood restaurant, local in fact uses frozen corn. I can't get over the frozen corn. I love corn, so as soon as I bit into it, I immediately knew it was store bought and frozen. There are a bunch of other competitors for this type of food now in Bakersfield and seafood boils are just all over now, so this restaurant for me is definitely right in the middle for me. You should definitely check this place out for your own experience. read more

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It's alright due to the price. Seasoning is not good. Service was bluh. I've had much better boils at all other places in Bakersfield

Its an okay place. The service was slow and nonchalant. We had the pound of of shrimp with the Captain choice. "All 3 sauces together" it was good but the shrimp was slightly over cooked. It had a rubbery texture. The oysters did not taste fresh. One visit was enough for me. read more

Captain Crawfish Cajun Seafood Bakersfield - Inside - Cajun/Creole Near Me - Bakersfield, California

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Great food clean great employee! Would definitely recommend this spot great prices. This young girl was so kind and helped me figure out was the best option for my Husband and I I took my to go. read more

Me and my friend went in 2 different times both at about 7:10 pm and they refused to let us sit and eat . They didn't close for another 50 minutes ridiculous and a waste of time and drive . Never going again & the young lady's in the front are extremely rude read more

just as everyone else has been saying, for months, the service from the girl is absolute crappiest service i've ever had, instead of greeting the guest that come in (AN HOUR AND 15 MINS BEFORE CLOSING) she says "are you here for a pickup?! we are only doing take out" and then states oh if it's just you 4 you can take a seat but we close in an hour. the worst attitude a person can have working in CUSTOMER SERVICE. food was also overcooked and overpriced, i encourage everyone to spend your money elsewhere. a shame the owners do not keep up with these comments and get rid of her. read more

I'm New to the Bakersfield area and was on the hunt for A seafood place this place is amazing the flavor is delicious and the crawfish we got were HUGE I definitely recommend read more

Captain Crawfish Cajun Seafood Bakersfield - This was one of the combos that they have it was enough for two and we have huge appetites lol - Cajun/Creole Near Me - Bakersfield, California

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if you come to eat here and antoinette is the one servicing or at the register i suggest your just turn around and go somewhere else. she has such a bad attitude it ruins the whole experience. foods great that's the part that sucks because if she wasn't such an angry terrible person for no reason then you might have actually enjoyed the experience. we arrived at 7 and i attempted to order and she immediately said they close dining and only do togo after 7. i mentioned togo was fine but that the sign at the door said dine in and to go until 8 and she said you can dine in then if you want but it's not what the door says it's what my boss says. which im assuming the boss put the sign on the door to begin with but okay. i also wasn't mentioning in order to stay and dine in but more as of a hey then someone should update that as they can get the wrong impression. but since she said we could dine in if we wanted we decided to dine in anyways. although she had an attitude about it when she's the one who offered to begin with . also funny how she says it's what her boss says that dine in closes at 7 but then she easily turned around and said we can dine in if we wanted which i asked her and she's not the boss soooo someone must be lying about something. there was no hospitality whatsoever which is sad because the actual owners are a pleasure. again if it weren't for the bad negative experience with antoinette i might have actually enjoyed it a lot better. she has terrible customer service skills and definitely needs to be trained or coached in that department. i would like to add after she gave us a hard time and disrespectful attitude another family came in to DINE IN and she sat them down no issue. read more