Resident since 2021... three different managements have tried to fix this place. The market teams…read moredoes a great job selling it, but there are deeper issues that's concerning. If you plan on renting the place, read the fine line. Charges for community utilities to $20 valet trash and extra charges found on your bill every month. The third party company they use "CON-SERVICE" is a joke. Oceanside and ConService like to point finger at each other and at the end of the day, nothing will be explained or resolved. My flooring had glue leaks, water damage from the unit above me and multiple over charge water utilities when I was away for work and not even home. Yet they seem to always find an excuse or brush the issue off. Gate is never working, so kids are always using the club house, people housing more then they can fit and cars are being broken into. It took three managements teams to finally come to me to try to resolve the issue. The crazy part was that they wanted to give me $200 to sign basically an NDA and have the owner and the property management team not at fault for any of the issues. Its not worth the headache to pay the prices they are asking. They will offer you 2700 for a two bedroom for you to find out two months after you moved in that they are now renting it out for 2100. They play games and are not looking at your beat interest.

I moved out almost 2 years ago with all rent & fees paid in full (good thing I kept receipts) Last…read moreweek 6/2024 they sent me to collections for unpaid rent!!!! This dropped my credit rating since neither Oceanside nor Genesis Collections notified me. I only heard from Oceanside when I posted about this on their site. "Oh sorry, that was a mistake!!!!! " NO KIDDING!!!!! Poor management, poor organization, poor record keeping, poor customer relations, I can go on & on STAY AWAY & if you're there KEEP YOUR RECORDS FOREVER THIEVES negative stars

I have lived at this place for a year now and have really enjoyed it. There's a cute coffee shop…read moreright across the street from it that you can walk to the building itself is pretty nice. The leasing people are always very friendly and helpful. You're walking distance to Lake Worth Beach and right on the strip of the Lake Worth bars, which is fun if you have friends in town. The pool area is so nice to relax, the gym has everything you really need. Theres a workout class if you do class pass you can walk to. The apartment it's self is definitely builder grade but it's expected. Not a ton of space to store stuff but I made it work. I would definitely live here for a few years if I had the option to. I would say it's a bit on the pricier side but I think it's been worth the money I've paid.

This a wonderful place to live, they have a wonderful vibe and theme. This place is brand new my…read morechildren live there, and they absolutely love it, the amenities are top notch along with the outside pool, the barbecue grills, the gym, the pickle ball court, and the dog park. Everything is under security, the covered parking garage is all lit up and under security with a keyfarb, a special for the residents only. Downtown Lake Worth is growing. It's a wonderful community, this is a great place to live. I highly recommend go checking it out. Has a great vibe.!

This place is an absolute joke. I've lived here for three months, and they still can't even add me…read moreto the callbox. Yesterday I went to the office again, and the new girl casually told me that a work order had never been created -- even though I've been walking into that office for THREE MONTHS asking them to fix this. So today that ticket was closed saying all done give us five stars but I'm still not in call box ))Every time they promise, "We'll take care of it today, we'll call you by the evening," and every single time -- NOTHING. Zero calls. Zero action. The gates barely ever work. Right now the back gates are wide open and completely broken. What exactly am I paying these high prices for? Because it's definitely not security or maintenance. And my washing machine? For three months it's been banging so loud you can't wash anything heavier than a T-shirt. I created TWO work orders myself, since I live alone and don't do laundry often -- and guess what? Not a single thing has been done. If they can't handle two simple work orders in three months, how is any family supposed to function here? But the best part? If YOU make a single mistake -- like being one day late on rent because you're still figuring out their useless app -- they slap a notice on your door immediately, like you're some kind of criminal. No phone call, no courtesy, nothing. Just intimidation. They like to advertise themselves as "luxury apartments." There is absolutely nothing luxurious here. Not the service, not the maintenance, not the management, not the living conditions. Just empty marketing and broken promises. That's not full list : dog poops , low water pressure in apartment , you have to pay $100 for second car to park outside where's not guaranteed you'll have a spot to .

I've lived here for almost 5 years, and I don't understand the negative reviews! The customer…read moreservice has always been nothing but helpful and the maintenance team is efficient and quick to fulfill my service requests. The property itself is constantly being maintained by hired employees. However, the units themselves are on the smaller side, so if you don't like that you won't be the happiest. I will say there are days the gates are open and days they aren't. Besides my neighbor's inability to clean up their own dog's mess, I love living here.

Stumbled into this expertly decorated and nicely arranged bar/kitchen on my way back from…read morebreakfast down the street. Music was sounding, the crowd looked inviting and the vibrations seemed good. I stopped for a drink just to see if it wasn't just a nice looking place. It definitely is more than a pretty place. While I didn't have a cocktail I did try their IPA. A tad bit pricey at $9 but it was very tasty, and served nice and cold. Bartender, Stacy, gave me a warm welcome and was all-around pleasant. I decided to try their mini empanadas since I was full but wanted to gauge the kitchen. Once again, they delivered. The mini empanadas weren't cheap ($7 for two) but were worth the price. Crispy freshly made, with delicious beef stuffing, and a nice refreshing ají salsa. Kitchen is definitely experienced. Back patio is beautiful and has lots of potential. We stayed a while and listened to a DJ accompanied by a latin drum player. It was really cool! Overall it's a nice upscale spot to take a date or a group you wish to impress. If you're really hungry, prepare to spend some money because the focus here seems to be on quality not quantity. Very nicely done and look forward to seeing more.

We came here based on a yelp listing advertising a free bao bun and a car visit through event…read morebrite.... We entered and mentioned our event brite info to the guy at the door. He said to see the bartender. The bartender had no idea. He said to see one of the two gals up front. Don't bother. "It's free to come" is all the two gals said. ... but everything else is at a fee $$$. That's the answer we got on site. No apology. No, but why don't you try the buns? No, why don't you come see the cars? No other interaction. Just blank stares. And a bit of whispering between them. So why would you need to register? No explanation that day about the chef either... Oh well. Clueless. Not professional. Not tactful. This was so disappointing as we came here first before the street painting festival based on their misleading info...

I have lived in villa montry for 7 years now and this is what we have been going through and it's…read moreonly gotten worse in the past year were they have completely ignored us and please to come help us with a water leak from the air conditioner which is leaking on the electrical box on top of it all, all Over the floor and walls, also a bad leak of water for the whole time we have stayed here under the kitchen sink , which has made the wood under the sink rott and fall everywhere, the bathroom as you can see in the photos is all messed up since we moved in and that is after cleaning with bleach, rusty old and falling apart bathtub, falling part ceilings, water leaking everywhere and they have the nerve not to hand us our new mailbox key for months now after getting new mail boxes, we luckily know the mail lady and man and they give us our mail or we would be screwed. On top of it all they are talking about upping the rent for a one bedroom which is what we have to 1700 a month and not fixing anything as you can see or giving us our mail key. Move you say? Well easier said the. Done when I have 2 kids to take care of and other apartments are too expensive, if I could get a lawyer to help me that would be great so I can maybe hold on to rent until they fix everything or not pay and use the money to get another place.. and sue of course.. pls for heavens sake DONT MOVE TO VILLA MONTEREY APARTMENTS HERE IN WEST PALM BEACH!! It's a rip off and these are big slum lords not landlords for sure..

I feel compelled to share. After applying online and providing all required documentation When I…read morereached out to inquire about a property, the representative I spoke with was not only rude but also seemed to lack basic knowledge about the listings they manage. After asking a few questions, I was met with dismissive responses and an overall lack of professionalism. To make matters worse, the call ended abruptly when they hung up on me. This kind of treatment is unacceptable, especially when looking for a place to live. I would not recommend this company to anyone seeking reliable and respectful property management.

I have been living at Palm Springs Apartments for the past 14 years. It is a great friendly safe…read moreplace to live. The property manager Carmen keeps the place running smoothly and makes constant improvements. The office staff is very professional with great customer service skills. ,The maintenance staff is top notch and makes repairs quickly and the job is done right. I had a leak above my kitchen counter. Jose found the problem to be a faulty valve in the 2nd floor dishwasher. The tenant above me was told to not use dishwasher. The valve was replaced and Jose advised me what was being done. He then came and sealed my ceiling and painted it. Thank you Carmen. The office staff and the maintenance staff especially Jose.

I feel very pleased to live here, it is a very quiet place, with excellent maintenance and good…read moretreatment from the staff who attend us, especially Katherine who is always attentive and ready to help

Lived here since 2019 when it was under AHS Residential's and moved out in 2022 and did not renew…read moremy contract due to price increase. Noticed a few issues occurring within the community after AHS sold the property to a Corporate whos office is located in a different state. With the all the patience in the world and respect that I given to Emily (property manager) and her team who's has been through 4 different assist. it says a lot. After treated like a child with no respect as a human and no professionalism as a Corporate professional. This company has put me through it with 2 different property manger who left and quit the position rising a lot of red flags. - 2wks before my move out date the New Corporate company changed my locks stating I have vacated my apartment. - My 2019 through 2022 file has not been saved or upload in the system or notes taken down regarding my account and information. - When finally meeting Emily for the first time I approached her with a smile, introduced myself to her and asked her "How are you" and this is while walking my apartment with her on her first day. You can tell why Corporate hire for her Aggressiveness but to what point. -Emily's office visit Since the residents themselves have issues calling the property but your best bet is to go the office. Went the office on Friday after work and commutated with the 3rd new front desk girl regarding a question that taken so long to answer since documents were never saved or account being with noted. Front Desk Rep. says Emily is in her office go head walk-in i do that and Greeted Emily with a smile and asked kindly "how are you" she was on the defensive mode "I can't stop what I am doing to talk to you." Looked at her and understood her behavior as overly critical behavior to workplace bullying, job dissatisfaction, and psychological distress. ASH Residentials from the New Company: * It was not an easy successfully transfer, from Residents files not being saved *Different new people in and out quitting *No email communication about discussion *More professionalism Training Note yourself keep documents saved, and fight for yourself respect.

I can't say enough good things about working with Stacy. We called her after reading her praises…read morefrom another reviewer and our experience was exactly as the reviewer described. Inital contact to final clean out of our dad's apartment took only 5 days. Stacy delivered on everything! She is running an amazing company, helping people in so many ways. We were so happy to have found her! if you have the opportunity to work with her...DO IT!

Best decision we ever made! Mychael was the most optimistic, helpful person we have worked with…read more They did what they said they would do, when they said they would. So rare these days. There is no way we would have been able to clean out this house without them. Once again, thanks so much for your help.

I'm not sure why all the negative reviews this is an amazing community! The garbage should be put…read moreaway certain why that is why the animals come when it isn't placed how it is supposed to be. Michelle and Daphne are the best the maintenance people are also very nice and help and committed us with our needs! I would recommend Emerald lake apartments

$2k a month for a hood rat, run down, garbage on the roads, nasty apartment......also management is…read morehorrible! Don't rent from here

This is supposed to be affordable, but you have to spend a lot of money exterminating your own…read moreapartment because there are hundreds of cockroaches waiting for your arrival. Some of the apartments even have bedbugs. They all have ants. The apartments are painted with paint that is so cheap that it comes off if you wipe it with a paper towel. There is dirt on top of dirt, the flooring is glued on top of cockroaches. The appliances are rusted over and may or may not work. The water pressure is terrible. I have never lived in a worse building. The residents are waiting to die. The so-called activities are local doctors and insurance agents coming in, serving pizza, and trying to get your business. The manager and assistant manager are not qualified to do their jobs and it shows. The assistant manager actually shoved me and wasn't even reprimanded. If you like paying rent to slumlords, Riverview House is the place for you. Yes, I know there's a scarcity of rentals, but go somewhere else. Find a place with a roommate, rent a room in a house, just don't move into this horrendous place. They will just keep raising your rent. Run away. I only moved in as a temporary place while I looked to buy a condo. After just 5 months here, I feel like I need intensive care.

From 2016 to 2022 what one lived with. Property was an eyesore in the community and for all who…read morecame to visit. No one did anything. It was a roach infested slum and even had bed bugs yikes! In all the places I have lived or rented, I never. Kyle C. Robert N. Tammie T. and all others were correct. They let tenants suffer until now. All of a sudden there is a white wash renovation. Good tax credit and write it off to business expenses while increasing your property value. Try to convince prospective tenants that its a new building. Still got roaches and bed bugs. I never. Let them live cheap and enjoy the benefits of a now fixed up again building so some of them can collect section 8 and food stamps and reap the benefits. Prior to that the building had water leaks and major power failures when some of the emergency signs shorted out due to the water leaks.