My husband and I have been patients since Dr Andersen opened the practice on East Washington…read more Wonderful dental practice with a great staff. Dr Andersen and crew have always been friendly and professional. They provide wonderful care. At 68 years old, I've been to a number of dentists over the years. Dr Andersen and staff are the best! I'd like to add that yesterday an old crown that had been placed by a prior dentist fractured and chipped off. I called Artisan Dental last evening to see if I could get in today. I got a return call at 7:15 this morning, was in their chair at 9 AM, and was done with a new crown at 11:15 AM. Thank you so much Rochelle, Dr Rehermann, and Cassie for such speedy, kind, and professional service. I have no idea how people could have had negative experiences. After going at least twice a year for 8 years, I've always been treated exceptionally well. It's true the office is like a very hip spa, and the equipment is state of the art, but the most important part is the people that work there. They're incredible.

I have gone to this dentist for several years and had mostly fine experiences. I don't particularly…read morecare for the male dentist on staff as he is pretty condescending. However, if they late cancel your appointment they aren't accommodating for a re-schedule. Unless you can re-arrange your life expect to be several months out--as in at the time of your next cleaning. As a professional myself if I have to late cancel someone due to unforeseen circumstances I make sure to go above and beyond to accommodate a re-schedule that is convenient for the person because I value the time they set aside. I guess I should always remember that not everyone has that same level of professionalism.

Best dentist ever! I had a hard time finding a dentist in the Madison area who offered great and…read morepersonal customer service until I went to Dentistry for Madison. Everyone here welcomes you by name and is so kind. The main dentist is so knowledgeable and provides the best services! He greets everyone with a wonderful attitude and makes getting your teeth cleaned as painless as possible. Highly recommend for anyone feeling self conscious about going to the dentist.. you won't have to worry here! They are also taking great CoVid precautions so you won't need to worry.

Super friendly, helpful staff at the desk and on the phone. The technicians are interesting, funny…read moreand helpful in encouraging patients to achieve better dental health. The dentists are cheerful, dedicated and always looking for ways to improve their services & equipment to make a patient's experience better. They are always careful to be aware of concerns and deal swiftly with any indication of pain - or worries about pain. All this is why I have trusted these professionals with my many dental needs - some routine and some more urgent - for decades.

Best dental care I have ever received. Nice place to look out onto the capital from. Excellent staffread more

I've had to re-post this multiple times in Google reviews because it's magically disappearing; they…read moredon't like honestly negative reviews. Brent Killian will PREVENT you from receiving dental services by moving around a lot, cancelling appointments last minute, and then creating months long waits to get back in. Then, when you do... Negative 5 stars. Truly horrible administrative staff. From the Stepford tone about the months it would take to get in to be seen despite losing what turned out to be 2 fillings ("that's the next available"), to the awful location that staff refused to provide directions to (the clinic manager actually said to me that is "not in their job description"), resulting in a missed appointment and another two month wait, to the snotty hygienist who asked me why I transferred then (apparently not getting it's the actual dentist that matters - !), and then said, sarcastically, "sorry that was so difficult for you," definitely avoid. Corporate disregard at its maximum. Another dentist described them as "the Walmart of dentistry." Very true. There are many other dentists as good as or better than Brent Killian, who of course would close ranks with the system his career is tied to.

Very good team and comprehensive care at this locatio. Its also a nice and clean facility. The…read moreReceptionists are also very nice!

I went with my boyfriend to the dental place, once we got in no one was at the front so me and my…read moreboyfriend sat down to wait, the receptionist went on the computer, saw us but kept going back and forth and didn't even check us in until 6 minutes later to see if we were checking in. Once the dental assistant brought me back I asked if my boyfriend can come with me and she said no. I went in, X-rays were fine but when the dentist came I told him my concern if there was something wrong with my tooth in the inside because I see something and unsure if it was a cavity on my gum line area. He didn't even check that area at all and cared about the other cavities. It's fine but if u ignore my concern then I don't really know if u are paying attention to your patients concerns first. Once I finished, I was not even consulted for how much it would cost, they just gave me a piece of paper and scheduled me and that was it. I scheduled my appointment on the 26th of this month in Feb. I needed to cancel my appointment or reschedule due to family, I called them and the person said no you cannot cancel you HAVE TO COME FOR YOUR APPOINTMENT. I was like so I cannot even cancel or reschedule it at all? He said no because the doctor takes the limited exams and has other patients. I was confused and angry so I hung up without even saying that I was confirming my appointment. 2 MINUTES LATER THEY CONFIRMED MY APPOINTMENT AFTER THE CALL. I was confused why they confirmed my appointment if I wanted to cancel and reschedule my appointment and if I didn't even confirm it with them over the phone. They even said through next if I cannot make it I can let them know in advance my calling them. Even though it was a day before my appointment I could've at least have the option to reschedule on my end? Just felt like they want money.

5 stars! Ashley makes cleaning relaxing and easy. The office is clean and modern and has a massage…read morechair with a nice view. I tend to go before 2 p.m. for free parking, but double-check. I've already booked my next visit!

I went to first choice dental in Sun Prairie approximately 15 years ago for dentures. They began…read morethe work without first checking to find out the company they used at the time would not finance the work for me. They were too far along to just stop the work and I kept asking that they allow me to make payments to them. They had me go in for a meeting one day and informed me they were going to do the work at no charge. Fast forward to two years ago I went to them to make me a new pair of dentures. I was told I needed to see two different specialists because I would need a bone graft to insert some posts to hold the dentures. I was told I would receive a call from each of the specialists within a couple of weeks. My credit is good now and I had a good amount of savings so I was anxious to begin. However, they never asked me about how I could finance the work and their specialists never called me. I left several messages for the dentist I saw and she, too, failed to return my calls. I can only assume it was due to my past treatment being taken care of free of charge. The no charge work was offered to me. It was their decision. Now they won't let me pay for the work I need done. I've been without dentures now for two years. First choice dental doesn't care about their patients, only money

I have moderate dental anxiety - but I feel confident in and happy about this place & their caring…read moreattitude! Fantastic service from the time you walk in the door - and bonus points given for the hygienist and office staff.

Beautiful, clean clinic with outstanding staff. Appointments are easy to obtain, and the latest…read moreequipment is in use.

I show up to my first and only appointment during the Spring of 2021 after not having gone to the…read moredentist since before the pandemic began. There's an off-putting air in the office. At this point, not between any of my interactions with the staff, but it was palpable among the staff themselves. I chalk this up to just your everyday people post-ish-pandemic relearning how to socialize, whatever. I remember the receptionist mentioning they had a pretty light load that day, as I'd expected honestly, so I wasn't really sure what was up with the tension in the air. I'm pretty sure I recall a (therapy?) dog in the office, so I was chilling nonetheless. Dr. Pollan came in, and I was initially pleased with his reception to my questions/worry regarding not having gone to the dentist in over a year. My opinion quickly soured as he questioned if I was interested in veneers because of the small chip between my two front teeth. To be clear, this chip was 1-2mm MAX and was barely noticeable to myself, much less my friends and peers. Of course, the practice is located literally a stone's throw from frat row. For what it's worth, I'm sure the clientele was readily available. Not to mention, veneers were in the peak of their "fad" back then, so maybe it was a simple mistake in profiling me. Not saying all sorority sisters are into veneers, but if we were to be real, there is a certain vanity that aligns there. I was a girl in my early 20's at the time, so I understand where he might have been coming from. Although offended, I respectfully declined the offer and the appointment wrapped up quickly thereafter. For me, therein lies the problem I've been sitting with all these years later. I left feeling that the practice's objectives were put above my own care as a patient. To be asked if I was interested in veneers felt wildly inappropriate and to this day comes across as a predatory money-grab. Maybe Dr. Pollan was experiencing a drought in patients and was uncomfortable in his boredom when he suggested the procedure, but as a patient I don't believe his conduct is up for me to have to be left speculating. Today, when I'm reminded of this incident, all I hear is, "are you interested in me grinding down your perfectly healthy, perfectly functional, frankly beautiful teeth down to nubs for fake, semi-permanent replacements?" I hadn't even mentioned the minor chip in my teeth before he brought it up; not in vanity, function, self-esteem, or otherwise. To my understanding, the practice of dentistry is taught to act very conservatively in practice. That's what has me most appalled is the extreme Dr. Pollan went to so nonchalantly, over something no one else had even noticed or any dentist in the coming years would even dare to shave down just 1-2mm to make flush with the preexisting chip. What hasn't sat right with me is the fact that the office is in such close proximity to so many sororities and sits in the center of campus. It haunts me a little bit to think about this being a regular practice for Dr. Pollan, and if anyone else who didn't come in with the self-assuredness that I did has since fallen victim to this predatory approach. It breaks my heart to even think about the chance that a young girl with her own insecurities was just going in for a regular check-up and was ill-advised into such a consequential procedure. It's besides the point that I'm not a fan of veneers. For a male dentist, with authority and expertise on the subject, to suggest a completely unnecessary and severely consequential procedure to none other than a young woman, who's probably blindly following the direction of the professional, I think there are serious issues here. Imagine if a male doctor were assessing a female patient at her annual physical, and he suggests a referral to a plastic surgeon for a breast reduction. Even if we are being lenient here, it would hardly pass as professional if the patient hadn't formerly presented with any signs or symptoms relating to her breast health, and more importantly, had not initiated the conversation herself. You have to address the motives here. Are the patient's needs really being put first or are there ulterior motives at play? I'm not saying teeth and breasts are a direct comparison, but I do believe the analogy holds in that there are roles with gender and authority that I implore this office to seriously explore in addressing their own part in upholding an ethically and professionally sound business that sits at the center of a campus with young adults in their formative years. I can't help but question if Dr. Pollan was the reason for the palpable tension in the office that day. The implications here are damning if this wasn't a one-off. In summary, I believe people deserve to be treated as fully human, wholly-rounded individuals viewed as patients during health-related appointments rather than as an opportunistic clientele and truly hope there's recourse taken after reading my testimony.

Superb dental clinic with a top flight dentists and staff in a warm and inviting atmosphere. Take…read morethe time to explain options and the procedures they recommend and really concerned with the well being of the patient. The fact that I take a vacation day and drive 140 miles roundtrip when I visit them lets you know how much I value this clinic.

If you choose to use this guy; ask a lot of questions and ask what things will cost before you…read moreallow him to proceed,he likes to up charge for things his patients don't actually need and that their insurance is unlikely to cover

I had one is those X-rays that goes around your head here recently. I had to bend over and hunch…read moreawkwardly to take it. thought nothing of it. then I was referred to a surgeon where they took another of those pictures and the xray room was WAY less cramped plus I did not have to bend awkwardly. i mentioned it to the person taking my picture and they seemed confused there wasn't room to stand for the other xray. The facility room where the doctor did my consult and layout seemed newer and way more open in comparison. It kinda came across this office was a bit cramped(could say cozy) but tbh it mostly felt like it was a bit behind the times. maybe it's not fair to say, but it's hard to not notice the difference side by side.

This is my regular. Dr. Aswegan sold the place to Tills and he was such a sweetie. Since 2003,…read morethey've met the bill. Only had two issues in over eight years. Dr. Tills has really come into her own. Marilyn at the front desk is crass. I don't know why. The place was brand new when they moved in. There's entertainment available at the chair while receiving services and they treat the kid well. Hence, I'm a fan! Sidebar: Has nothing to do with the busines, but I must concur with other Yelpers. It's a pain to have to log on a computer just to submit a review.

I highly recommend River Place Dental! They are the best dental office in the area! The…read moreoffice/doctors worked with me even though I didn't have dental insurance. I payed out of pocket & received the best care! I tried calling several offices & Riverplace Dental was the only office willing to work with/help me. I highly recommend!