I have gone to this dentist for several years and had mostly fine experiences. I don't particularly…read morecare for the male dentist on staff as he is pretty condescending. However, if they late cancel your appointment they aren't accommodating for a re-schedule. Unless you can re-arrange your life expect to be several months out--as in at the time of your next cleaning. As a professional myself if I have to late cancel someone due to unforeseen circumstances I make sure to go above and beyond to accommodate a re-schedule that is convenient for the person because I value the time they set aside. I guess I should always remember that not everyone has that same level of professionalism.

My husband and I have been patients since Dr Andersen opened the practice on East Washington…read more Wonderful dental practice with a great staff. Dr Andersen and crew have always been friendly and professional. They provide wonderful care. At 68 years old, I've been to a number of dentists over the years. Dr Andersen and staff are the best! I'd like to add that yesterday an old crown that had been placed by a prior dentist fractured and chipped off. I called Artisan Dental last evening to see if I could get in today. I got a return call at 7:15 this morning, was in their chair at 9 AM, and was done with a new crown at 11:15 AM. Thank you so much Rochelle, Dr Rehermann, and Cassie for such speedy, kind, and professional service. I have no idea how people could have had negative experiences. After going at least twice a year for 8 years, I've always been treated exceptionally well. It's true the office is like a very hip spa, and the equipment is state of the art, but the most important part is the people that work there. They're incredible.

top notch care. I had an emergency situation and got in very quickly. I was treated very well…read more staff were very kind and the dentist was able to take care of my cracked tooth. I was treated so very well. more than once I was told if I have questions or concerns please call. I really appreciate the level of support and care.

Super friendly, helpful staff at the desk and on the phone. The technicians are interesting, funny…read moreand helpful in encouraging patients to achieve better dental health. The dentists are cheerful, dedicated and always looking for ways to improve their services & equipment to make a patient's experience better. They are always careful to be aware of concerns and deal swiftly with any indication of pain - or worries about pain. All this is why I have trusted these professionals with my many dental needs - some routine and some more urgent - for decades.

Best dental care I have ever received. Nice place to look out onto the capital from. Excellent staffread more

I've had to re-post this multiple times in Google reviews because it's magically disappearing; they…read moredon't like honestly negative reviews. Brent Killian will PREVENT you from receiving dental services by moving around a lot, cancelling appointments last minute, and then creating months long waits to get back in. Then, when you do... Negative 5 stars. Truly horrible administrative staff. From the Stepford tone about the months it would take to get in to be seen despite losing what turned out to be 2 fillings ("that's the next available"), to the awful location that staff refused to provide directions to (the clinic manager actually said to me that is "not in their job description"), resulting in a missed appointment and another two month wait, to the snotty hygienist who asked me why I transferred then (apparently not getting it's the actual dentist that matters - !), and then said, sarcastically, "sorry that was so difficult for you," definitely avoid. Corporate disregard at its maximum. Another dentist described them as "the Walmart of dentistry." Very true. There are many other dentists as good as or better than Brent Killian, who of course would close ranks with the system his career is tied to.

Dr. Sanderson is the best dentist ever. I drive from Chicago to see him. He has super high tech…read moreequipment. His cosmetic work is amazing. The office is really cool and close to the Capitol. I highly recommend.

My family and I enjoy coming to Capitol Square Dental for all our dental needs. It's small and…read morequiet and they make you feel welcomed as soon as you walk in the door. Dr. Sanderson is very patient with my less than thrilled children and never makes me feel bad for my dental hygiene habits. We don't mind the drive either. They are very good about letting us know news in the dental industry that is pertinent to our needs and stay up to date with equipment and training. Everyone is helpful and passionate about doing a great job and having their clients leave satisfied!

I was apprehensive about getting a dental cleaning and check-up due to COVID-19. I had an…read moreappointment in August, and the comprehensive safety protocols eased my fears. Thank you!! Also, I used to visit the Regent Street office when Dr. Sharkus was still practicing at that location. Every experience was pleasant. The hygienists, dentists, and front desk staff were awesome. I switched to the newer location on East Washington, which is closer to my home. WOW! What a beautiful space. The high ceilings and open airflow made for a very calming experience. Everyone I encountered was friendly, professional, and compliant in terms of safety measures. p.s. I am a very nervous patient, prone to fainting. It takes a special place for me to be this enthusiastic about any type of medical experience. :)

I was referred to First Choice by my local dentist to get a root canal consultation with Dr Lee. I…read morechecked with both my insurance company and First Choice to confirm that my insurance was accepted there and is in network. It is. I went to my appointment on May16 and afterward I was asked to stop by the front desk. I was informed that they do not accept my United Healthcare insurance and I had to pay before I left the building. I stated that they indeed do accept my insurance but was forced to pay. Four days later on 5/22 i received an explanation of benefits from UHC. They paid half the bill. I then called First Choice and asked that I get half of the bill amount be returned to me. They agreed in May that I was entitled to a refund. I have called each month for the last 4 months asking when I will get my refund. I get no answers or return calls. I have now filed a grievance with my insurance company for fraud and double dipping. I sent a form to Attorney General in Wis.

I have moderate dental anxiety - but I feel confident in and happy about this place & their caring…read moreattitude! Fantastic service from the time you walk in the door - and bonus points given for the hygienist and office staff.

Beautiful, clean clinic with outstanding staff. Appointments are easy to obtain, and the latest…read moreequipment is in use.

I really enjoy the quality of care provided by Dr. Pollan, and I appreciate the transparency in…read morepricing! Prior to each of my visits, I am sent a reminder email that includes my expected payment (often $0 since my insurance covers this). It is really great not getting hit with unexpected bills. During the appointment, Dr. Pollan takes time to really meet with patients and discuss what they can do to improve their dental health (for me it's flossing). Previous dentists I've had barely take time with their patients, so Dr. Poland's approach is refreshing and motivating. My only critique is that the lobby doesn't have a water cooler and the folding chairs are a bit uncomfortable. While some upgrades here would be nice, I still feel they earn a 5 star review!

I show up to my first and only appointment during the Spring of 2021 after not having gone to the…read moredentist since before the pandemic began. There's an off-putting air in the office. At this point, not between any of my interactions with the staff, but it was palpable among the staff themselves. I chalk this up to just your everyday people post-ish-pandemic relearning how to socialize, whatever. I remember the receptionist mentioning they had a pretty light load that day, as I'd expected honestly, so I wasn't really sure what was up with the tension in the air. I'm pretty sure I recall a (therapy?) dog in the office, so I was chilling nonetheless. Dr. Pollan came in, and I was initially pleased with his reception to my questions/worry regarding not having gone to the dentist in over a year. My opinion quickly soured as he questioned if I was interested in veneers because of the small chip between my two front teeth. To be clear, this chip was 1-2mm MAX and was barely noticeable to myself, much less my friends and peers. Of course, the practice is located literally a stone's throw from frat row. For what it's worth, I'm sure the clientele was readily available. Not to mention, veneers were in the peak of their "fad" back then, so maybe it was a simple mistake in profiling me. Not saying all sorority sisters are into veneers, but if we were to be real, there is a certain vanity that aligns there. I was a girl in my early 20's at the time, so I understand where he might have been coming from. Although offended, I respectfully declined the offer and the appointment wrapped up quickly thereafter. For me, therein lies the problem I've been sitting with all these years later. I left feeling that the practice's objectives were put above my own care as a patient. To be asked if I was interested in veneers felt wildly inappropriate and to this day comes across as a predatory money-grab. Maybe Dr. Pollan was experiencing a drought in patients and was uncomfortable in his boredom when he suggested the procedure, but as a patient I don't believe his conduct is up for me to have to be left speculating. Today, when I'm reminded of this incident, all I hear is, "are you interested in me grinding down your perfectly healthy, perfectly functional, frankly beautiful teeth down to nubs for fake, semi-permanent replacements?" I hadn't even mentioned the minor chip in my teeth before he brought it up; not in vanity, function, self-esteem, or otherwise. To my understanding, the practice of dentistry is taught to act very conservatively in practice. That's what has me most appalled is the extreme Dr. Pollan went to so nonchalantly, over something no one else had even noticed or any dentist in the coming years would even dare to shave down just 1-2mm to make flush with the preexisting chip. What hasn't sat right with me is the fact that the office is in such close proximity to so many sororities and sits in the center of campus. It haunts me a little bit to think about this being a regular practice for Dr. Pollan, and if anyone else who didn't come in with the self-assuredness that I did has since fallen victim to this predatory approach. It breaks my heart to even think about the chance that a young girl with her own insecurities was just going in for a regular check-up and was ill-advised into such a consequential procedure. It's besides the point that I'm not a fan of veneers. For a male dentist, with authority and expertise on the subject, to suggest a completely unnecessary and severely consequential procedure to none other than a young woman, who's probably blindly following the direction of the professional, I think there are serious issues here. Imagine if a male doctor were assessing a female patient at her annual physical, and he suggests a referral to a plastic surgeon for a breast reduction. Even if we are being lenient here, it would hardly pass as professional if the patient hadn't formerly presented with any signs or symptoms relating to her breast health, and more importantly, had not initiated the conversation herself. You have to address the motives here. Are the patient's needs really being put first or are there ulterior motives at play? I'm not saying teeth and breasts are a direct comparison, but I do believe the analogy holds in that there are roles with gender and authority that I implore this office to seriously explore in addressing their own part in upholding an ethically and professionally sound business that sits at the center of a campus with young adults in their formative years. I can't help but question if Dr. Pollan was the reason for the palpable tension in the office that day. The implications here are damning if this wasn't a one-off. In summary, I believe people deserve to be treated as fully human, wholly-rounded individuals viewed as patients during health-related appointments rather than as an opportunistic clientele and truly hope there's recourse taken after reading my testimony.

If you choose to use this guy; ask a lot of questions and ask what things will cost before you…read moreallow him to proceed,he likes to up charge for things his patients don't actually need and that their insurance is unlikely to cover

I had one is those X-rays that goes around your head here recently. I had to bend over and hunch…read moreawkwardly to take it. thought nothing of it. then I was referred to a surgeon where they took another of those pictures and the xray room was WAY less cramped plus I did not have to bend awkwardly. i mentioned it to the person taking my picture and they seemed confused there wasn't room to stand for the other xray. The facility room where the doctor did my consult and layout seemed newer and way more open in comparison. It kinda came across this office was a bit cramped(could say cozy) but tbh it mostly felt like it was a bit behind the times. maybe it's not fair to say, but it's hard to not notice the difference side by side.

This is my regular. Dr. Aswegan sold the place to Tills and he was such a sweetie. Since 2003,…read morethey've met the bill. Only had two issues in over eight years. Dr. Tills has really come into her own. Marilyn at the front desk is crass. I don't know why. The place was brand new when they moved in. There's entertainment available at the chair while receiving services and they treat the kid well. Hence, I'm a fan! Sidebar: Has nothing to do with the busines, but I must concur with other Yelpers. It's a pain to have to log on a computer just to submit a review.

I highly recommend River Place Dental! They are the best dental office in the area! The…read moreoffice/doctors worked with me even though I didn't have dental insurance. I payed out of pocket & received the best care! I tried calling several offices & Riverplace Dental was the only office willing to work with/help me. I highly recommend!