Loud exhaust on my vehicle. Had an inspection done and was told and shown what work needed to be…read moredone and how much it would cost. I had the work done and the person doing the work was friendly and did a great job. Thank you Joe.

We took our Equinox in to them for a rattling heat shield and they had us up and on the road in 15…read moreminutes flat, no appointment. I was concerned about the "no appointment" I was assuming that there would be some kind of wait. Pleasantly surprised with my experience.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

When my car started acting up, I was very worried the repairs would break the bank. So glad I found…read morethis place! They did a great job on my car and the price was very reasonable. Highly recommended!

From the owner: With over 35 years of experience and know how we offer customers a great service at a fair price…read more We are a mobile mechanic service and we go to your job or home to service your vehicle. This way your free time is your free time.

Scammers don't bother to have your car fixed. They had lie to me saying my car has been fixed.read more

I don't know if they are good. They never got back to me or answered my calls. I left voicemails,…read moreemailed, and sent an appointment request via their facebook page. And, nothing. Seriously? That's really bad service and if you're too busy to call anyone back put that on your damn voicemail greeting. Chet's car care actually answered the phone and got me in the next day. For a simple fix that could have been Dutches business if they cared to return calls.

I actually ended up taking my van to my cousin (who is a mechanic) but the owner here diagnosed my…read morecar correctly and gave a reasonable estimate. Would def use in the future

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

A pleasant experience at an unpleasant time…read more Major car issues due to the extreme weather of early 2019. The car wouldn't start and needed to be towed to the garage. We found Dave and the team at Courtesy to be very helpful and helped us to determine the issues and find solutions. They were busy but were able to fit us in. I spoke to Dave several times as the diagnosis progressed. We discussed different options and talked about ways to ensure that the car was safe and to save money. I feel that Courtesy went above and beyond what I would have expected. I am happy to have found them.

Dave and his team at Courtesy Auto are some of the best I've ever seen. I've been to a handful of…read moremechanics, but tend to not return because I'm less than impressed. Courtesy Auto, on the other hand, has had me as a return customer many times now. Dave is honest and explains what the issue is in very basic English that is easy to understand. Every time I go I always know exactly what the problem is, how it'll be fixed, and how much it's going to cost me. His shop has made me want to continue buying VWs because I know I'll always have a great place to send them whenever an issue arises. If you have a VW you MUST go here!!

Super helpful and very good pricing! It was below -10 today and our second car wouldn't start as we…read morewere leaving and they came out to help immediately.

Tony went above and beyond with me today! Exceptional service and great communication. Thanks again…read moreTony!!

I stopped here after getting a flat tire hoping for basic help putting on my spare. Instead, I was…read moretold they didn't have the staff or tools to help. What was even more surprising was that they wouldn't even lend me a tire iron so I could change the tire myself in their lot. I understand if a shop is busy and can't take on additional work, but refusing to even lend a simple tool to someone stranded with a flat tire shows a pretty shocking lack of basic decency and customer service. It would have taken them nothing to help someone in a tough situation. If this is how they treat people who walk in needing help, I would seriously question trusting them with anything more serious.

This is a review posted for my brother's experience here. He doesn't do Yelp, but I wanted to make…read moresure this Goodyear location got their shoutout! They're very honest and upstanding, which is apparently hard to come by when it comes to servicing cars! The Zimbrick Honda dealership's service center (the one on Grand Canyon Drive) in town told my brother that his car was leaking transmission fluid from the axle seals. They also mentioned that his air intake hose was about to tear, and it needed to be replaced immediately. Both of these were strange findings as his car is not that old and has relatively low mileage. So, he took the car to Goodyear to get another quote and a second look. The dealership quoted him for $840 for the transmission fluid issues, while the folks at Goodyear quoted him for literally HALF THE COST of the dealer. However, they also said they couldn't find a leak. Apparently, his car's seals were totally fine. As for the air intake hose, Goodyear found that it's only slightly worn from weather and time, but it looks fine. The mechanic at Goodyear said they wouldn't recommend my brother to go out of his way to replace it until a light comes on for it on the dashboard of the car. Wow, the dealership completely tried to rip him off! BONUS: They're so honest and standup at this Goodyear that they went one step further to say that they weren't comfortable charging him with anything because no services needed to be done. They didn't even charge my brother for the part they ordered because they will just send it back for him at no cost. How amazing are they, right?! This is how you build a loyal customer base. This is how you get customers to come back time and time again. All it takes is honesty and offering fair prices for good service. Highly recommend this Goodyear location to save money and not risk being ripped off! You'll be treated right here! (Also, do NOT go to Zimbrick for servicing, obviously)

While visiting Madison, I asked my hosts for a reliable oil change shop recommendation. I called…read moreChet's Care Care and received an immediate response with detailed questions about my vehicle. I was in on time Monday AM, asking for some additional services. The attendant asked me a number of questions about when I had last checked various parts. I admitted that I had NO knowledge of cars, since I am a widow; my husband had taken care of the cars we had for over 49 years. Luckily, friendly, knowledgeable service workers gave my vehicle a thorough inspection and made several suggestions for future work. Some I chose immediately and plan to have more done whenever I am visiting Madison (because the coffee and friendly chats are equally excellent).

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.