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    Capitol Hill Community Services Office

    2.0 (1 review)

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    17 years ago

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    Social Security

    Social Security

    2.4(28 reviews)
    10.1 mi

    Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

    Has anyone had to drop off paper work and there driver's license to get a SSC faster? The man…read morehelping me says it will talk 2 or 3 Days it has been a week and nothing back yet. This was my scend time there waiting but still if i knew it would take this long I would of made an appointment But i was there and made it in He says I had to make one or do the drop off thing. WTF!! ANd I called one time and was on hold for 2 damn hours.

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    Federal Bureau of Investigation - FBI

    Federal Bureau of Investigation - FBI

    1.7(3 reviews)
    1.2 mi•Downtown

    Unprecedented lengthy search for parking to just hop in to make sure they received any one of my…read morethree previous reports submitted through their iC3 portal, to which I never received a reply. A voice came out of their intercom box to tell me they couldn't look that information up. Perhaps sending confirmatory emails upon ic3 filing with an alphanumeric tracking code would allow a citizen to follow up quickly with the FBI. Many local police are directing citizens to the FBI rather than issuing police reports, investigating, or enforcing any cyber security, cyber harassment, cryptojacking, or harassment by technology laws needed to immediately, efficiently, effectively protect people. The police have a duty to protect people, not pass on the handling of a case because they don't want something hard, complicated, or too technical. Many of the officers are incorrectly telling citizens that such cases aren't police work, but are federal. This is wrong. The FBI needs a different method for the intake of these cases as the automated intake complaint system isn't responsive.

    Bank of America literally transferred six figures to another bank without authorization. Then…read morelocked my accounts, refused to report the dispute, and my whole life turned upside down. BOA unlawfully withheld access to all of my money, for almost 2 weeks. FBI Buffalo agents were USELESS. You did too many transactions at once? Actually, BOA did the illegal transaction and I just tried to get the rest of my money out of their bank. Under the Electronic Federal Transfer Act, BOA broke about a dozen laws, but FBI Buffalo wouldn't do anything. I notice their Google reviews have been shut down so nobody can out them publicly for their actions. This is what corruption looks like, when those who are supposed to protect you only want to protect themselves, from public exposure and having to actually file a police report.

    Capitol Hill Community Services Office - publicservicesgovt - Updated October 2026

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