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DSHS - White Center

1.9 (9 reviews)

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USPS

USPS

2.0(79 reviews)
2.9 km•Roxhill

I read through a lot of the poor reviews and they seem to be mostly about items arriving damaged or…read morearriving right at closing time and expecting to be helped or other things that could possibly not be related specifically to this location. I've never had an issue here to complain about. Yes, sometimes there is a really long line. It's the post office, folks, it's the same at all of them. That's not specific to this office. But, sometimes there is no line at all and you'll feel like you've finally cashed in on that good karma! I imagine the folks are nicer in the morning as it doesn't seem like a fun job and people are jerks about their mail and I wouldn't want to deal with that all day either. Just be patient and kind. This location also can help do your passport, which is helpful! I think I went online and made an appointment and they helped with all the paperwork to get our baby's passport application sent.

So, I finally got through on the toll free number with some lucky guesses what the infleixible menu…read morewanted me to answer. I had called the two numbers steadily for an hour and a half before ever talking to a live person about the problem, hence this review still not favorable, but I upgraded by one star. I got a person at the toll-free number who listened, then I got a call back from a supervisor at the station who really listened and was constructive and friendly. Then as I finished walking home, the carrier was there and had indeed been told what had happened. It turned out it was not the regular carrier yesterday, and I guess he didn't have (or apparently missed) the building codes list he was given. That said, the undelivered big package still should not have been marked "delivered" in the tracking. I showed the carrier how there was a key in my mailbox for a larger box that was empty. We'll see what happens next, but I was also given direct contact info for the supervisor, and I did mention a number of times that not picking up any of multiple, continuous calls over an hour and a half is not acceptable. -------------------------------- We used to have a fantastic postman, but sadly he retired. Now the mailperson(s) make lots of mistakes. It started with them not being able to keep track of which mailboxes to put mail in, even though it is posted inside the box doors. Without consulting the owners, all the boxes were renumbered into an in order sequence. Sadly my neighbor who has had to stand on a stool for years to get her mail because she is petite and they gave her a high box was given another high box. We often find packages for other buildings in the complex in our building. I used to take them around and deliver them properly (security buildings, but I have done pet-sitting in the complex), but it really is not my job. Yesterday they put the wrong key for the larger boxes into my individual mailbox, so the box is empty. Since company sends tracking, I can see all four packages were reported delivered. The two smaller ones were put in my own box, and some minutes later, the two larger packages were "delivered." I have been on phone for 50 minutes so far trying to get through to ask them to report this to the mailperson and have them swap the correct key for the one they put in my box. The local branch simply does not ever pick up the phone. I tried the 800 number, and the automated mail tree never connects me to a live person either. It simply repeats "I did not get that" when I explain the nature of the problem, and "this doesn't seem to be a valid address," when I give the address I have been living at for 20 years. It seems like USPS has set up their system to simply try to dodge accountability. Without a car it is a hassle to go into the branch, and other reviews indicate people at the station do not take the problems any more seriously. Maybe it is time for USPS to cede package delivery to the companies that do it better and stick with letter delivery. They do provide a vital service by delivering mail to every street and P.O. address.

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USPS
USPS - You do see this reads LIVE ANIMALS right? Certainly not handled with care.

You do see this reads LIVE ANIMALS right? Certainly not handled with care.

USPS - Look how small that text is...

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Look how small that text is...

Swedish West Seattle Primary Care - go directly to right side of photo to write name on clipboard when signing in

Swedish West Seattle Primary Care

2.6(76 reviews)
2.9 km•Junction

this is the second time i've used this swedish facility for lab work. i am not reviewing any of the…read moredoctors here, to be clear. the first visit was in the summer and i literally walked in at 7:30 and was out within 10 min. this second trip was in the winter and i walked in for lab work at 8am to a full waiting room. the check in procedure isn't immediately clear, especially if you've never been here before. there's a person seated at a computer and a clipboard on the counter adjacent to them. you come in and sign in, and the person will ask you if you have lab work to do, who the doctor is ordering it and your name. once you've done the verbal and written check in, you sit down and wait for your name to be called. i usually ask the phlebotomist to use a butterfly and the last time i was here, the person told me they didn't have any; seemed odd to me. i try to be polite and not tell these people how to do their jobs however i've been told by enough people that they appreciate a patient knowing their body and giving them tips to extract blood painlessly and successfully. it seems to be the luck of the draw (pun intended) as to who you get and how they treat you but what i aim to avoid with small veins is having someone cocky digging around and leaving me with bruises. this visit, since it was essentially standing room only, one of the techs came out and offered me a rolling stool to sit on, which i thought was super nice. i waited close to 30 min to be called back but once they did start calling people, the waiting room emptied out and you could tell they were working their hardest to get through the list of names and people waiting. the person who actually took my blood did a great job, used a butterfly and i was in and out in 5min! special shout out to the person i checked in with at the beginning who called me up to verify/clarify the tests the doctor wanted completed since we'd had multiple back and forth mychart conversations and there were multiple orders. it all got cleared up and i was on my way having had a pretty good experience except for the initial wait, which may not be able to be avoided at certain times of the day.

Will not return calls when you opt for a return call instead of waiting on the phone. Nurse claims…read moreto have called you two times on your cell phone but no missed calls or messages at that number. When you get through and complain about no return call for 4 days after a positive COVID diagnosis, the nurse gives you incorrect information and refuses to prescribed Paxlovid. She said i couldn't get it because i am over 65. Did my research and CDC says I SHOULD get it based on my age. She had it completely backwards. Feel confident in the care they are giving? This clinic has deteriorated very badly since December 2020. Very unfortunate to have a great neighborhood medical practice run into the ground like this. Switching to online care with Plushcare. Used them after the Swedish nurse gave me bad info and they were great. Fast, responsive, informed and responsive. I rated them 5 stars!

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Swedish West Seattle Primary Care
Swedish West Seattle Primary Care
Swedish West Seattle Primary Care

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DSHS - White Center - health - Updated June 2026

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