My husband does a lot of our car work so we didn't have a 'go-to' garage. When I asked my mom…read morewhere she took her car she mentioned that she's been bringing cars to Showroom for many many years. Mom's been happy with their work for years, and now I'm happy with it as well. I had to recently have some work done to my father-in-law's car and it took a little bit of time to get the first appointment in (just under 2 weeks) so that wasn't an issue. We had questions about replacing the coils, should we replace all 8, should we test and only replace the bad ones, could I buy the parts somewhere else if I found them cheaper. They answered every question and talked through the options with me. In the end, we did all the spark plugs and they tested the coils and replaced the single bad one they found. We made another appointment and brought the car back to have the passenger window repaired a few weeks later. We'll definitely continue to bring work here. Megan does all the phone and desk stuff and she's knowledgeable, courteous, and responsive. Thanks for providing great service and great work!

I can't say enough about Showroom Auto, but I will try! Kraig and Bruce are THE NICEST people I've…read moreever met. They are just so pleasant. Add that to dealing with customers, cars, wrecks, other businesses... Nothing gets them down. 'The fear of the unknown' is what keeps people from getting their cars serviced, or from 'checking on that noise'. Do yourselves a favor and go to Showroom if you have any doubts. These folks are going to give it to you straight. And fair.

Dana & Debbie fixed our family car a few weeks ago and we could not be more pleased with the work…read moredone on the car, as well as the high level of professionalism and customer service we experienced. We had some body work done and it was completed quickly and the car looked like new. They took care of our rental car and insurance paperwork, which was a great help and relief. Also - the detailing work done was impeccable! We felt treated like family and will be back in the future. (From Pat & Kathie - posting for parents!!)

We just had our van repaired after being rear ended. I don't usual make comment but these guys did…read moresuch a fine job that I need to give them a kudo. We don't want to have to use their services again but if so we would be confident to have our problem resolved here. The Van looks li

Everyone at Olenders was extremely helpful, friendly, and knowledgeable. We were always kept…read moreinformed about the status of our vehicle repairs. When we dropped off our vehicle it was not clean but when we picked up our vehicle it was vacuumed, washed, and had a new car scent! The work done on our tailgate was incredible, it looks better than before, if that's possible! Thank you for going above and beyond what was required! You do amazing work! We highly recommend Olender's for any collision repair work! Thank you, The Reeves

After I was rear ended by a telephone pole (pole 1, car 0) I began the search for an autobody…read morerepair shop. My original favorite body shop no longer exists since "my guy" retired. Olender's is on the USAA insurance short list of accepted specialists and, since they are only 3 miles from my house, I figured it was as good a place as any. USAA may be onto something. I was lucky enough that I could still drive the car, so my down town was minimal. Once the parts were in, I dropped off the car and, after an estimated 11 business days of work, I got the call 8 business days in that it was ready. Like a new car. No visible damage and clean as a whistle. I'd like to stop by every month just to have them detail it for me. Two thumbs uip for Jared and the team. Thanks

I stopped in a few months ago to inquire about a bumper cover that had developed a tear - and was…read moregetting worse. The guy who came out and looked at it said - order the part and I will put it on for you. He was so friendly and helpful and let me know this would be the cheapest way to fix this. So - I got the part from the KIA dealer and took it over to Capitol. He did it on the spot! And wouldn't take a dime. What a nice guy (KIA wanted almost 300 dollars to put in in!) Really appreciate their generosity and overall vibe. Thanks!

WARNING DO NOT EVER BUY A CAR FROM THESE PEOPLE. ALL THEY WANT TO DO IS STEAL YOUR MONEY. On…read moreapproximately November 22nd 2021. I purchased a 2014 Subaru XT turbo Forester from them. The reason why I went to this dealership was because the sales person contacted me and told me that they had many cars I may be interested in. They were the first people to contact me, and thus the first place I went, I went with a friend and drove many cars that day. I decided for the value, this would be the best car. It appeared to drive nice, and my best friend has the same car so I was familiar. While I was at the dealership, they said they had to take it for a safety check and fix a few things, so they provided me with a loaner car for the evening. My next contact from them told me the catalytic converter needed to be replaced and they would do that free of charge. I also asked them about a tire light sensor that was not present and they told me if I purchased the sensor they would put it in for free. This didn't raise any alarm as the tire pressure seemed to be fine to me. They also said they were replacing the ball joints on the car since the old ones were shot. They had the car for the week, and reported they were waiting on the catalytic converter to come in. so they delivered the car to me without this fixed, and with the tire sensor light still on. I got a phone call from the sales general manager Jamie Lebron stating that they were taking back a loner car and I was going to drive the unsafe Subaru until the converter came in and they could send me to Suburban Subaru to get it fixed. Upon delivery of the car I noticed that the key fab didn't work to lock and unlock the car. So I checked the battery, trying to eliminate the problem and that didn't work. When I spoke with Mr Lebron about the catalytic converter, he assured me that they would take care of it when I had the Cadillac converter installed. So the day comes when they finally call to bring the car in and I tell them about the key fab he promised would be programmed. They get back to me and tell me it's a bigger problem, it wasn't just a tire sensor that was wrong. That there was major computer damage in the car due to water entering the luggage racks and destroying the computer system. I spoke with Mr Lebron about it and he said that it was an as-is sale and there was  nothing he could do about it. So I was required to pay over a thousand dollars for the programming of the computer which they refused to pay after assuring me they would take responsibility. It was ending up to be a nightmare. I went back and forth with him and he was not accommodating at all. Also on delivery of the car the back tires were making a large clunking noise. Having had several conversations with Jamie Lebron he told me if I needed work on the car to give him a call. I did call him and asked him to call Subaru with what I thought was shocks because of the noise. Upon bringing it to Subaru I found out that Mr Lebron never called there and never spoke to anyone and just left town on vacation, no help. So needing the car fixed again, I brought it to Subaru myself where they found several additional problems with the car that should have been discovered in the SAFETY CHECK at Capitol Chrysler Dodge Jeep by Jamie Lebron and his team. So they took the whole car apart and had to replace the ball joints, however the front sway bar links were shot and so were the rear tire bearings. Due to the tire bearings being shot it caused the brake rotors to come away from the metal and now brake replacement was needed also. So we were looking at an additional $1700 job to fix the problem. CAPITOL had put broken parts back onto the vehicle and it was unsafe to drive upon delivery. Mindly I had only put less than 2000 miles on the car since I purchased it for over 18grand. So I really want to advise people not to buy from this dealership. I trusted these people in good faith and all I got was problem after problem with it. Having me drive a car that was unsafe to drive for two months is totally unacceptable. I have tried to address this with Mr Lebron several times and he has always been very short and rude with me. I have attempted to reach out to the owner and the better business bureau as well. I have also called troubleshooters at NBC news and am waiting for a return call. When I call the dealership they will not connect me to the owner. DO YOURSELF A FAVOR. DO NOT SHOP HERE.

This is our second time using T&J auto body. I can't say enough great things about them. From start…read moreto finish, the experience was outstanding. The team was professional, communicative, and clearly takes pride in their work. Our car looks absolutely amazing. The repairs were flawless, the paint match is perfect, and everything was completed on time. They made the whole process stress-free and the owner provided several ways to repair the damage ultimately saving us money. If you're looking for quality workmanship and excellent customer service, this is the place to go. Highly recommend!

Huge body shop hidden in an industrial section of East Hartford. Skillful, honest. Quick to fix a…read moreminor problem at little or no cost.

Unprofessional and poorly run auto body shop. Bought my truck here for a repair estimate, they took…read morepictures and gathered information but won't get back to me with an estimate or just tell me they are not interested. Looking around the shop I'm not surprised - junk everywhere. I recommend you don't waste your time here.

Took my car to this body shop for damage caused by a shopping cart. It's a two man operation with…read moreChris being the owner. took a week or two just to get my car in for paint and dent repair. When I finally got my car back almost a week later, I was horrified. So much overspray on other parts of the car. Took my car back to Chris who told me he could fix it but I would have to wait another couple of weeks. I agreed but was not happy. After getting my car back three weeks later, the car looked better until I waxed it. Right quarter panel had so much orange peel that I have to take the car to another body shop since Chris won't fix it again and correct his mistake. For God sake, don't take your car to Chris's automotive! You will experience nightmares with this body shop. I have no idea how he remains in business.

we were in the market for a used jeep. looked at there inventory and they ask for 30k plus on…read morevehicles that are 10 years old with nearly 100k miles. you can go elsewhere and get same vehicles built up the way most people want a jeep for sometimes half the price and newer.