I underwent a myomectomy on December 24th at Holy Cross with Dr. Sarah Swartz and Dr. Kim, and I could not be more grateful for the exceptional care I received. From my very first consultation with Dr. Swartz through my post-operative follow-up, the entire experience was handled with the utmost professionalism, compassion, and attention to detail. The surgery and recovery process exceeded my expectations. I experienced minimal pain after the procedure and recovered so smoothly that at times I almost forgot I had surgery at all. Dr. Swartz and Dr. Kim were meticulous in their approach, especially considering my future plans for pregnancy, which gave me great confidence and peace of mind. Their expertise, clear communication, and genuine concern for my well-being made a significant difference in my experience. I truly felt supported every step of the way. I am now well on my path to recovery, and if I ever had to go through this again, I would absolutely choose the same outstanding team. I feel incredibly fortunate to have been in their care. read more

this specific office is nice. but overall don't go with capital woman's care. If u call wait is at least 30 min then phone hangs up often. One of the ladies who answers the phone for appointments has such a bad attitude. I've had two babies back to back through capital woman's care and my mom told me second pregnancy to switch and I should've listened. read more

My OBGYN Dr. Ashley Artist works at Capitol Women's Care on Lockwood Dr. in Silver Springs Maryland and she referred me to see Dr. Lizardo about my fibroids. The first visit to his office which is @ 9420 Key W. Ave., Suite #415, Rockville MD 20850 was good. The office was clean and the staff were friendly. The first time I met Dr. Lizardo and his assistant they both seem concerned and cared about my health. He will tell you about different procedures and how he feels about things and will let you know if he can or can not do it. He did my hysterectomy surgery laparoscopic on 8/1/25 at Holy Cross Hospital in Silver Springs Maryland and I must say that he did a great job. It's been a week as of 8/8/25 and I haven't had any pain, complications or discomfort at all. I did what he asked of me to do and that was to lose some weight and I believe that helped me too and I'll still be on my journey. I really appreciate you Dr. Lizardo, your assistant and all the doctors at Holy Cross Hospital for taking great care of me during my surgery and in recovery. Y'all were awesome and did a great job. Dr. Lizard is currently at the Capitol Women's Care office over @ 9420 Key West Ave. Suite #415 , Rockville, MD 20850. read more

Do NOT go to the Silver Spring location if you want any sort of sex-positive approaches. They need some serious education on how to have non-judgmental and affirming conversations on anything but the most conservative/traditional/vanilla relationship structures. Questions about my own adolescent having an exam or getting on birth control were met with bewilderment by one of their receptionists. Questions about my own sexual health were met by two different providers with strange and awkward interactions laced with pretty overtly judgmental language. read more

My experience with the CWC doctors and staff have been nothing but positive! The front desk is always friendly and prompt with check-ins and scheduling. We found the doctors, NP, nurses, and techs to all be very knowledgable, compassionate, and thorough during our OB appointments. Specifically, Dr. Band showed such patience and care at our initial, nerve-racked appointments. Our meetings always put us at ease, especially after such difficulty getting pregnant. Dr. Footer is also the MVP for coaching me through labor. The past Sunday we delivered a beautiful baby girl at Holy Cross Hospital. He and the nurse staff were unwavering in their support and attention through, what was personally, a strenuous delivery. Will continue to come back for routine visits as well! read more

It's been one year since I officially joined Yelp, and consequently one year since I visited CWC for my first ever gyno appointment. What better way to celebrate a year of reviewing than getting prodded downstairs? Good thing there's a half-price Quarry House cheeseburger in my near future.... I took the morning off work for my second annual lady-bits inspection, and this time around things did not go nearly as smoothly as before. I arrived 15 minutes early to my 11:00 appointment so I could update my insurance info, and then I sat. And sat. 45 minutes of reading later (I knew enough about doctor's offices to bring a book with me) people started complaining about the wait. Turns out Dr. Randolph Lizardo had been summoned to a nearby hospital to do something doctorly, and they didn't know when he'd be back. Fortunately, he returned shortly after the announcement, but by the time I was lounging on an examination table in a paper dress, I'd been in the building an hour and a half. Randy swooped in, chatted me up, flashed me a smile, told me to spread 'em, gave me the old speculum salutation, and we were done... except then he talked me into getting the HPV shot (because insurance won't pay for it after you turn 27, and it costs $200, and I don't relish the idea of cervical cancer). So... free parking, one star, friendly staff who gave me a snack before my shot so I wouldn't fall over, two stars, Dr. Lizardo's dimples, three stars... but that waiting thing kind of blew, and now my right arm hurts. At least it's only once a year. Bring on the cheeseburgers! read more

Capital Women's Care - Obstetricians & Gynecologists Near Me - Silver Spring, Maryland

Spoke with someone on Tuesday who was absolutely lovely, answered questions and was very helpful. Called back today based on that initial call (and due to location) to set an appointment and it was the absolute worst experience with setting an appointment at a doctor's office. The receptionist (sounded in her 50s or 60s) was extremely condescending, unhelpful, not understanding at all and plain rude the entire phone call. I really was open to going here based on some of the doctors' google reviews but this interaction just left a really sour taste in my mouth. When I decided to pass on the appointment options they had available due to my schedule (and her treatment of me), she had a snarky remark to end the call. Finding a doctor is always a daunting process but I never expected it to be so bad. Maybe the receptionists at other locations aren't bad? Jury's still out on that I guess. read more

Dr. Rose is the best Gynocologist I have ever seen. She told me more about women's health in 15 mins than my last 5 OBGYNs combined. That is why this gets 2 stars- I would give her all five if I could! The lab technicians and nurses are also great! BUT The front desk at Silver Spring is a complete nightmare. IF you are able to get ahold of them (after 20 minutes on hold right when they open) it is likely that they will tell you a different date than what they schedule you for... on multiple occasions I have received a call on a random date letting me know I've missed an appointment that I had scheduled for the next day. At first I thought it was me but I triple check the date and write it down and still miss it. I had to get my second dose of Gardasil with my primary care physician months after I should have because it has been so difficult to schedule with them. As much as I recommend the nurses, lab techs, and Dr. Rose, I cannot recommend this office less because of the admin. read more

This post is in reference to medical records. For the last three to four week, requests have been made every other day to obtain medical records. Upon each call, the response is the medical records staff is out of office. This is unacceptable. It concerns me if another provider is in need of records or results if it would be given timely. read more

Love love love this doctors office. Their customer service and bedside manner put all of my other physicians to shame. Most women dread the OBGYN, but I truly enjoy visiting with these doctors. I have several friends who also belong to the practice and we have had multiple conversations during social meet ups, about who visited the office last, requesting updates on our favorite doctors. I became a patient at the start of my 3rd pregnancy, but 2nd miscarriage. I was traveling out of town the next day, and they made sure to squeeze me in as a NEW patient the same day I called. Dr Resta was over the top reassuring and comforting. Even though this was a last minute appt, at the end of the day, I felt like I was the only patient in the office, as him and the ultrasound tech, figured out what was happening and gave me the next steps. For my 4th HIGH RISK pregnancy, 2nd child, Dr Band oversaw the majority of it (to simplify things). He is super responsive via the patient portal, which was extremely helpful given the dynamics and needs of this specific pregnancy. He communicated with the other specialists I saw, and made sure I was part of the "team". Lizardo performed my scheduled c-section, and I love that he was at the hospital the entire weekend, to oversee my progress/recovery and check in. The surgery itself was a breeze, and he was careful to follow the delivery plan suggested by my MFM and the fetal therapy team at Johns Hopkins. This allowed me to spend more time with my baby before he had to go to the NICU for further testing and monitoring. I am forever grateful! These doctors truly care about their patients as people, remembering small details, checking in with them, and being super responsive to needs that pop up (most recently, I had an issue with meds, and though my doc was out of town, the nurse got in touch with a different doc, who addressed the issue the very same day). You can tell these docs and their manager are the best of the best, because all of the nurses, receptionists and medical assistants are happy, kind and respectful, too! read more

When I asked the medical receptionist for my Medical records, she refused. I do not recommend. Medical office staff horrible and against the law! read more

Had a minor child that went there. After they resubmitted a bill 6 months after I paid, the insurance company paid causing a double payment. They have refused to reimburse me. They have refused to respond to the BBB. They have refused to respond to the insurance company's letter to reimburse me. Maybe they will listen to the court system. STAY AWAY read more

I visited Capital Women's Care and saw Dr. Lizardo on Yelper Juliana C.'s recommendation. I'm so glad I did! Looking for a new doctor can be daunting; I'm glad I don't have to look any farther. I showed up to my appointment 20 minutes early, just like they asked. First observation: Whoa! Look at all these pregnant women! Second observation: Nice, big waiting room, which is good since three doctor's work out of this office. The woman who greeted me at the window was very friendly. I filled out my paperwork, turned it back in and took a seat among all the pregnant women. My appointment was at 10:10 a.m. Pretty soon 10:10 came and went. I finally got called back to the exam room at about 10:35 a.m. Not terrible, but I wish I would have brought a book. Next time, I will. The nurse who took me to my exam room was also quite friendly. She chatted me up and complimented me on my shoes. She told me I'd be chatting with Dr. Lizardo in his office before my exam, and brought me so I could wait for him. Dr. Lizardo is warm and friendly. He immediately put me at ease. He asked me if I had any questions for him right off the bat, answered them and then ran through the usual questions. The actual exam was quick and relatively painless, for which I am thankful. I think I was only naked and in the exam room for about 10 minutes. Dr. Lizardo wanted me to have some bloodwork done (I hadn't had any taken since college), so the nurse led me to the on-staff phlebotomist. She was great! No one can ever find my veins, so giving blood is usually a terrifying - and painful - thing for me. The woman - I wish I had gotten her name! - took her time to find a vein (using her fingers - not a needle like I've experienced in the past), really found it and then started taking blood. I didn't really feel a thing and it was over in no time (though she had to take blood from two different spots - my first vein decided it didn't want to share anymore). I'm so happy to have found a gyno office full of caring people, especially as I move on to the trying-to-have-a-baby phase! read more

I initially posted a review stating that while the staff seemed competent, their communication was lacking. They sent an alarming message to my e-mail account after I had had genetic testing done on my baby. It said I had an urgent message in my portal and I should check it at my earliest convenience. The portal only sometimes works, but they make it difficult to speak with someone on the phone and prefer that patients use the portal. In any event, it was a bill. My baby's genetic testing results warranted an e-mail stating I had a message, but it was urgent once it was a bill. Then Dr. Band found my initial review and sent me a series of angsty e-mails about it in which he neither denied my claims nor apologized, but chastised me for leaving an internet review rather than talking to him. I told him that both of us seemed to want an apology from the other and neither was going to get it and I'd be looking for care elsewhere. Then they sent me a letter saying I was not allowed back as a patient. It was overall childish. If they wanted me to take down the review they could have just addressed the concern instead of berating me. And if I say I'm looking elsewhere, a letter essentially stating, "You're not breaking up with me, I'M breaking up with YOU," is just absurd. read more

I went to CWC and saw Dr. Sine on a friend's recommendation and I'm glad I did. I hate finding a new doctor and doctor's office - you never know what you're going to get. The office staff was very friendly and helpful. I had a relatively short wait in the waiting room but I had arrived early as requested. I think I went back about 5 minutes after my actual appointment time. Dr Sine was wonderful -- I especially appreciate the chat in the office fully clothed. It's a lot harder to remember what you wanted to discuss when you're sitting naked in a paper gown. Overall, no complaints and would definitely recommend. read more

I've been going here for 3 years now, and had 2 babies with these OBGYNs. I'm still going there as I'm having a third soon. My first two kids were delivered by Dr. Band and Dr. Sine, and the experience was nothing short of spectacular - well, except for the whole labor and delivery thing. The docs, at least, were awesome. Could not have gotten better care anywhere. They are affiliated with Holy Cross (and some other hospitals) which is considered the best place in the tri-state area to have babies. I've also had a lot of visits with Dr. Resta and Dr. Lizardo, both great docs as well. The docs and the staff create a very pleasant atmosphere in the office. Like most offices, the wait is unpredictable. I always aim for the first appointment of the day so I don't have to miss any work, and often it's in and out in less than 20 minutes. But sometimes there's quite a wait. I think sometimes there are multiple babies that need delivering, and when that happens, one or two docs are covering the appointments for someone who's at a hospital. read more

I absolutely love everything about this office. It's clean, professional, and the staff is incredibly nice and helpful. I've never had any trouble making an appointment, the wait times are always short and sweet, and there is a convenient phone line for questions about everything from test results to prescriptions. I've been going to Dr. Darryn Band for about 3 years now, and even though I've changed insurance providers several times and moved into D.C. from Maryland, I still make the drive out there for my annual appointment. At first I was nervous about having a male gyno, but after my first appointment I was immediately put at ease by his friendly, professional demeanor. I strongly recommend both Dr. Band and the office to anyone looking for a good gyno! read more

I've used this practice prior, throughout, and post my pregnancy. I love all the doctors because they make you feel welcome and caring. Dr. Band delivered my baby and he was fantastic throughout the process. I will be using this practice as long as I live in the area. read more

I'm a transgender man who desperately needed a check up. After calling the Silver Spring office, I was assured that the office had seen trans masculine patients like myself. After taking the absurd trek to the office from DC (Metro to shuttle bus) I was greeted by the receptionist loudly laughing, saying I must be in the incorrect office since this was for women. This was rude af, since clearly I had seen the sign on the door. Why not just say "welcome!" ?! I could have easily been the partner of someone who needed care. Instead, I was just a person who needed medical care and was already off to a bad start. The doctor wasn't competent at all with trans patients, and made awkward comments that told me that she had never done any research or had experience treating trans patients. When I called the office to asked for an email address to file a complaint regarding care I had received, the person on the other end said "how is that even possible?" Cool. The email exchange was short and the issue never felt resolved. The office claimed that they were going to make sure that "additional training occurs," but, when I followed up no one ever responded. It's essential that trans people get proper care, especially gynecological care for those of us that need it. Trans men are more likely to skip these procedures because of exactly the experience that I had at this office. We need to be healthy, too. Trans people: don't waste your time and emotional energy. Go literally anywhere else. Maybe CWC has changed or provided their staff adequate training by now (this visit was in 2015) but I highly doubt it. read more

Last year, I had to have a biopsy done with Dr. Lizardo. Stupidly, I also scheduled a root canal earlier that day. I clearly wasn't thinking, so by the time I got to Dr. Lizardo, my mouth was hurting. He has a gentle way of speaking, and he kept a reassuring smile on his face. He asked if he wanted me to reschedule. I just wanted to get everything over with since I didn't live near the location. He did my biopsy, and it wasn't too bad. Driving home sucked because I was hurting in two different areas. Ouch! A year later, I had to visit Capital Women's Care again because of a recent emergency room visit. This time I had Dr. Tyau. She is awesome as well. Although she is tiny, she is a powerhouse. Like Lizardo, she is gentle, and I love how she explained everything to me. I do have to have surgery, but I know that I am great hands with Dr. Tyau. In addition, my sister also loves this place. Her doctor is Dr. Coates, who I met when my sister had a procedure. Dr. Coates is also a very knowledgeable doctor. If you are looking for an OB/GYN in the area, I would definitely try to get an appointment. read more

First of all, let me tell you: you will wait. But guess what? That happens in every office I've been in where I've been satisfied with the level of care I'm receiving (And I'm a nurse practitioner so I feel like I'm a good judge). It generally takes time to provide quality care & complications are always arising. We all want quality care so we have to be patient as we allow our providers to give it to others. Second, I've had a pleasant experience with every physician & the NP I've seen in the group. Dr. Resta delivered my second. Trust him totally. Dr. Lizardo has taken care of a lot of my post-natal issues. Dr. Sosin was incredibly compassionate during my hyperemesis. Many have posted about being frustrated about issues overs the phone. You can't expect to get interpretation of results over the phone from a non-licensed office personnel. You can't realistically expect to get providers on the phone for none urgent or emergent situations. They are busy taking care of patients. It's totally reasonable to be triaged by a nurse. I always recommend this group to friends. read more

I'm sad to see how the mighty have fallen. I'm usually pretty satisfied with this place but my last check-up visit definitely made me not want to come back. First, I received multiple emails and texts about confirmation when I already confirmed. I used the mobile check in which did not shorten my check in time at all. It was a complete waste of time. The staff person was struggling just to take my basic vitals (maybe she was new). Then I waited in the exam room in for my Pap smear in nothing but that 'big napkin' they have you put over your bottom half and the paper thin 2-button jacket you put on top for over 30 minutes. I've never waited anywhere near that long before and there was only one other person in the lobby. I almost left. I haven't waited that long anywhere else either during COVID. There was no apology or explanation for the wait. In talking to the doctor, he knew only some things about my case and wasn't up-to-date on medicine connected to my case. It was disheartening. The doctor made some recommendations that he didn't explain well, which I didn't realize until I got to the front desk and was told the actual details of what was involved in this voluntary procedure. The scheduler than tried to push me into scheduling something right away. It made me uncomfortable. Hope things get better soon before they lose more patients. read more

First visit and the spanish lady not to call people by their race . From when i walked in office the receptionists was a little loud and rude as well as with other patients seems like somebody had a attitude today ...its bad because shes the very first person that you see when you walk in read more

I can't speak for the other reviews but I can write about my experience in this office with Dr. Lizardo. I initially met him at the Gaithersburg office and upon that visit I knew he was one in a million. He was very informative and very willing to work with my schedule. He is a very personable and energetic person. My wait in this office less than 10 minutes. On the date of my surgery he explained everything to me in full and tolerated my silly questions. Upon completion of the surgery again he explained what he discovered and made sure I understood fully the extra work that was needed to complete the surgery. On the Friday following my surgery he even called before leaving the office for the weekend to make sure that I was recovering satisfactorily. I've never in my 50 years had a doctor call me personally to check on my status. My post-op visit was at the Silver Spring office. Again the wait was less than 10 minutes. He was very cordial and insisted that I ask him any questions that I may have. I cannot speak for the other doctors in this office but I will refer any all persons who inquire to Dr. Lizardo. He has a great bedside manner. read more

I've been going to this group since I was a teenager, specifically with Dr. Tyau, but have had chance to meet all the doctors when I recently became pregnant with twins. I also have worked with them professionally as a nurse at Holy Cross. I can't begin to say how much I love this group of OBs! I always felt well taken care of during my visits. My questions and concerns were addressed and taken into consideration. The group as a whole delivers so many babies that I knew I was in good, experienced hands! When I was admitted to the hospital (they only deliver at Holy Cross up the street), someone from the group saw me everyday, answered my questions, and made sure I was doing well. I ended up having a c section at 35 weeks with Dr. Lizardo; who is an amazing surgeon! The procedure was a breeze and my twins, while premature, came out healthy. I had a surprisingly quick recovery too. But back to the office... the staff is very nice and always smiling. The sonogram techs are wonderful and very experienced! You can call a nurse during office hours and they reply very quickly, or send a message via email through their new patient portal website. Their phlebotomist on-site can draw my blood any day; I barely feel the stick. Yes, the wait can be a little long on busy days, but can you blame them for having so many patients? Not only are they located close to a major hospital and right off the beltway, but I know so many hospital employees that choose to go to their group. Their new Rockville office is less crowded. Lastly, I just wanted to note that having worked with each doctor on a professional level as a nurse, I respect each one of them. There isn't a superiority complex that you can get from some surgeons with this group. They all have excellent bedside manners. I've always been treated with equal respect when caring for their patients and I have heard nothing but good things from the patients. I would definitely recommend this group if you're looking for an excellent OB/GYN. Surgically, Dr. Lizardo did an amazing job during my c section and also placed my IUD afterwards postpartum, which was quick and relatively painless :) read more

My wife and I called to start prenatal care with this office. For some reason the receptionist just hung up on us. Wow.

I had a great first experience as a new patient at Capital Women's Care. Everyone was helpful and professional, from the staff at front desk to Dr. Sosin. Although I've only seen Dr. Sosin once, I immediately felt comfortable with her. I look forward to being a patient here. read more

Dr. Lizardo is an extremely gifted surgeon. I was referred to Dr. Lizardo from my Ob/GYN Dr. John Gschwend who is excellent as well. He assured me I would be in good hands for my extensive fibroid surgery and I was! What we thought would be one type of surgery morphed into something more serious and he not only rolled with the curve balls but delivered a home run. I am looking to go through IVF and I can continue on that path because of Dr. Lizardo's brilliance. On a more personal note, I find his philosophy to be refreshing and contemporary. His cutting edge approach makes him a veritable rock star!!! read more

I would give this a zero if that was an option. I went to Capital Women's Care because I saw pretty good reviews, specifically about Dr. Lizardo. It is important to note, I miscarried which has absolutely NOTHING to do with this office, however, I was competely caught off guard because of a lack of follow through from this office and more specifically, Dr. Lizardo. I have never had a phone call returned from Dr. Lizardo before or after my miscarriage. **Office staff is heinous. It took them 3 days to respond to me with my blood work because "someone called in sick". But...you are answering the phone to tell me you are to busy to give me the results? **Really long waits, however, that is not a big deal to me becuase I have been to enough OB's to know that is just the way it goes. I have a history of low hormone levels and expressed my concerns to Dr. Lizardo in our first "consult", if you can even call it that and my concerns were quickly dismissed. 1st phone call after my appt. was the nurse (or person who called me with my pregnancy confirmation). I was NOT told my hormone levels, just said "the Dr. said your levels look good, schedule your ultra sound". It is also important to note, that I had some insurance issues at this point and I changed insurance providers and at the same time got a recommendation from another friend to go to Loudoun County Midwives, which is an AMAZING practice and if you have an hour to drive to all your appointments, I highly reccomend them. At 8 1/2 weeks I went to Loudon County Midwives for my ultra sound. There was a sac that measured 8 1/2 weeks and the embryo only measured 5 1/2 and there was no heartbeat. I called Dr. Lizardo's office because I was franticaly trying to find more information "WHY" this happened. Obviously, I realize now that there is no telling and these things really just sometimes happen. My 2nd phone call to the office: I explained that I had miscarried and asked if I could speak with Dr. Lizardo and get my blood work results. The person on the phone told me I could not speak with him and told me that my HCG was 51,000 and my Progesterone was 7. For those of you who do not know THAT IS NOT NORMAL OR "GOOD". Any progesterone level below 9 will not support a healthy growing baby. So I asked the person on the phone if she thought that was normal, she obviously would not give me an answer. And was not the least bit sympathetic to my situation. I know it probably happens alot and I was frantic, however, if anyone has ever miscarried...IT's OK TO BE FRANTIC AND IT IS A BIG DEAL. Moral of the story is. I still probably would have miscarried even if they would have followed up with progesterone supplements at that point because it was so low. But it seems to me that it is a health professionals responsibility to assess the situation and give the patient the most honest outcomes. Even if it takes 5 more minutes out of your day. It was horrible to wait almost 4 more weeks to find out that it was not a viable pregnancy and not have any idea that it was a possiblity. read more

Dr. Lazardo is by far the best OBGYN. I love his humor and patience care is awesome. I couldn't ask for a better doctor. I appreciate the time he takes to explain everything to you and to make sure you are comfortable with making decisions about your health that will affect you for the rest of your life. He's awesome! read more

Update 7/6/17: Cindy from the billing office contacted me and was very professional and understanding. She took the time to listen to my concerns and was able to provide a reasonable solution to the problem. She was also very personable and even sent a handwritten note following our conversation. I am very appreciative that she took the time to reach out to me and have updated my review to 3 stars due to her customer service. 6/13/17: Extremely disappointed and feel taken advantage of by Capital Women's Care. My doctor is Anne Shrout. My first impression was that she was extremely friendly and personable. However, I am coming to find that I am getting unnecessary bills that could have been avoided if there was proper communication between the doctors and their patients, and the billing department. Due to this issue at Capital Women's Care, I am being billed $400 for tests that I did not ask for and my insurance has been billed for tests that did not happen! I received an IUD early March and was instructed by Dr. Shrout to come back for an IUD check during my annual appointment, which was early May. Well, when I was checking out after that appointment at the front desk, the nurse said that Dr. Shrout wants to see me mid-April. I was confused and asked if that was correct and she assured me that it was. I went for my appointment in April to find out that Dr. Shrout could not do my annual check up and now I have to come back for yet another appointment to do my annual exam. Futhermore, during that appointment in April there "needed" to be a sonogram performed because the strings on my IUD were cut too short and Shrout could not find it. Little did I know, her mishap means that I am responsible for the charges because my insurance does not cover this type of sonogram. I called the billing department over two weeks ago to investigate the charges. Tarika L. told me she would follow up with Shrout and get back to me, but I never heard back. I called two weeks later and she replied, "I was just about to call you,"... How convenient! Not only did she interrupt me on several occasions and fabricate "required procedures", but the call resolved nothing. I asked her to follow up with Shrout again or have her call me directly. Well she finally called me back today and said that Dr. Shrout said she did the sonogram because I said I was spotting, which is odd because during that April appointment Dr. Shrout said that my spotting was NORMAL!!! I am fed up and feel taken advantage of. At this point I am going to pay for the sonogram and cancel my annual appointment that I have pushed back twice until this was resolved. Although I am no longer going to be a patient at Capital Women's Care, I am working with the corporate billing department to resolve the other issue of them billing my insurance for PAP test that I did not have. This is it for me and Capital Women's Care. Unbelievable. read more

So I moved here from Philadelphia a while ago and just now got around to making an obgyn appt. I had the same obgyn if Philly for YEARS and, although I may be biased, Philadelphia has some really AMAZING doctors. Needless to say I was nervous about finding something as intimate as a good obgyn. Dr. Lizardo at Capital Women's Care made me feel instantly at ease. He matched my nervous banter and even had me laughing. Not an easy thing to do when you are naked and feeling vulnerable in front of strangers who are getting ready to poke at you. I do not care how many times you tell yourself they are doctors, it is an unpleasant indescribable feeling. He was professional yet made me feel like we were life long friends. After the exam I felt I made the perfect choice for me and would recommend Dr Lizardo wholeheartedly. read more

I have been going to CWC for about 6 years now and I think it's going to be time for me to look elsewhere. This practice just doesn't get client focused service. I'll start with the good - Yes, the staff at CWC is courteous and professional but they have no power over the fact that they are operating a patient mill. Yes, it's clean, professional and if you are looking for a wellness check you can usually get an appointment the same week. I do like my doctor a lot. My Doctor is professional, listens to me and definitely cares about my concerns. If they could run a more client focused practice I would stay. Every time I go there it takes no less than 2 hours or more out of my day and the time that I actually see the doctor could not top 5 minutes. As a rule, CWC asks you to be there 20 minutes early or they reserve the right to cancel your appointment - but they may then keep you waiting anywhere between 30 to 70 minutes (depending on how early you arrive) for your appointment. I have expressed my frustration multiple times to the receptionists. These days you can get a text message or a phone call that is automatic if your appointment time is compromised. Even my hair salon calls me if there is a delay. There is just no excuse for doctors to not communicate their schedules better - especially doctors that can get caught up in surgeries or deliveries. - I get it, you're busy, but I deserve the same level of respect. One occasion, after waiting over an hour, I asked each of the 5 women in the room what doctor she was waiting for - we were all waiting for the SAME doctor. He wasn't even there. The staff didn't even have the courtesy to try to reschedule us or let us know we could come back later. We are just $$$ to them. When I spoke to the receptionist she said 'I am just finding out about this right now.' I'd been waiting an HOUR, treating me like I'm dumb doesn't help! Someone else here stated that they received an alarming message from them. I too received an email on one occasion that stated that I had an "urgent" message from them regarding a test I had taken. When I called (from a busy airport, really nervous) the nurse said that my results were no big deal. Again, think about your client and how an "urgent" message regarding a test result seems. read more

I really like Dr. Lizardo and have been with him for years. Very matter-of-fact while still being friendly. Listened to what was going on and had great advice. read more

NEGATIVE STARS! Don't do it. Save yourself the time and hassle. Made an appointment almost a month out for an annual. Chose this place for the sole reason that this office is located about a mile from my house. The fact that it took me about 10 phone calls before I was able to get through to an actual person made me very nervous about them and I wish I had listened to my instincts. Took time off work and showed up for my appointment only to be told they have no record of me and no time to see me today. No apologies. So I left and got on the phone to try to reach their scheduling people to find out if maybe they scheduled me for a different office despite my requesting the office by my house. Again, about 8 calls before I got to speak to a person. No record of me in the entire system. No apologies, just attitude. What a bunch of clowns. Edit: Heard from the office manager a few days later telling me that they found me in the system and had my last name spelled wrong. This is why I asked the receptionist to look for me under my birth date as well when she couldn't find me in the records. She said she did look me up by birth date but I guess she lied. read more

The absolute worst OBGYN office that I have ever encountered. If I could give zero stars I would. The staff is heinously unprofessional and rude. They lack communication skills, interpersonal skills and decorum. I have had something as simple as prescription refills botched almost every single time. Once, I had a staff member say that I was lying about picking up a prescription. I've been hung up on because I said I was being inconvenienced. When I spoke to a manager about it the same day she made the situation even work and regurgitated some the fiction that she received from the staff member and insisted that the staff member had not hung up. Because...apparently I don't know what a dial tone sounds like. Every time I call I have to brace myself for the attitudes. In addition to the attitudes, you will have to wait 45 minutes on average to be seen. They are always behind and could care less. The doctors also treat you like you are a cog on a conveyor belt. If you are seeking a true doctor-patient relationship, go elsewhere. I have received gross misinformation from one of the doctors and it is truly unacceptable. They have lost a client. read more

My friend referred me to CWC in silver spring and I am so grateful I got to meet Dr. Sosin! My only complaint is that I wish I got to meet her sooner!!! She has such a wonderful bedside manner and always knows how to put me at ease even when I am a nervous wreck. I had to have surgery for pain that I was having and she was able to accommodate me and fit me in her busy schedule rather quickly. After a successful surgery she even gave me a follow up call to check up on me and go over details which was very thoughtful. CWC has an online patient portal so that we can get in contact with the doctors and view/manage appointments which is super convenient and up to date! If anyone is looking for a new doctor in the Maryland area then I assure you that you will not regret coming here! I recommend Dr.Sosin 1000%!!! read more

I've been a patient of Dr. Tyau since 2005, mainly for GYN care (including surgery) but most recently for OB care. I can't say enough good things about her or the other doctors in this practice! Shes thorough, makes sure I understand risks and options so that I'm able to make an informed choice about my health. I know I'm in good hands and so is my baby. It's why I've referred friends and family to see her. read more

Best ob/gyn love Dr. Sosin and Dr. Sine. Dr. Sosin helped with the delivery of my first born and I had called an incredible experience at the holy cross hospital, she recommended breaking my water and went epidural free, she was very responsive with all my concerns and questions throughout the whole pregnancy. Dr. Sine was also amazing, can she performed the Circumcision for my son and made us feel very comfortable with the process. The front desk lady is very friendly and always remembers and greets me. Love this office, I would def recommend!! read more

Finding a new doctor can be a hit or miss so I took a chance on CWC despite some not so great reviews. Perhaps it all depends on who your doctor is. I was paired up with Dr. Lizardo and I swear I feel like I got a golden ticket (from willy wonka and the chocolate factory) He is the most personable down to earth doctor he makes you forget the nature of your visit and how uncomfortable it can be. I wish I could clone Dr. Lizardo or that he specialized in everything so I could have one stop shopping. Everyone here is great the nurse practitioner rocks I saw her once when I needed an emergency appointment. read more