I contacted them and got an immediate response. Jay came out and diagnosed the problem with my wall…read moreoven right away. He had to order a new burner. When it arrived he came out quickly and installed it and a new thermostat. He showed me the old burner so I could see where it was broken. I will use them again for my other appliances when they need repair.

Great technician came, fixed our issue and even went beyond by cleaning up the oven fan while he…read morewas performing the repair

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

Akai has helped us with so many appliance repairs and installs. We can always count on him!read more

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

Very responsive! Took care of my need to install a gas stove quickly and their quote was the price…read moreI paid. The installer was very kind and professional, will use them again!

Excellent service and they did a great job! Highly recommend! They were able to fit us in quickly…read moreand scheduling always a breeze. They showed up on time!

John tried to fix my Electrolux washing machine. He put in 2 NEW Electrolux water controllers and…read moreeach one was defective. He would not allow us to reconnect the machine to the water system out of fear that the house could flood. That decision was greatly appreciated. He couldn't fix it unless we wanted to wait for Electrolux to respond to us, which could take forever. So we swore off Electrolux forever and purchased a Speed Queen. Thank you Alan's Appliance Repair for your great efforts and honesty. Word of warning: stay away from Electrolux. Avoid that brand.

Scheduled at 9, showed up as promised at 3, perfect repair by 4!…read more I cannot recommend this repair shop enough. They are exceptional

Diagnosed the problem, talked through my options then took care of me when I chose the cheapest…read moreroute. Can't thank them enough!

Ervin the tech Mega Appliance Repair sent to my home in Cypress was such a quality guy. He was…read moreable to troubleshoot and repair my dryer in about an hour. this company also offers a 12 month warranty, no fee. i would highly suggest Ervin for any appliance need! Becky

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

Zero stars. Performed a refrigerator repair and within 24 hours it was not working. They will not…read morereturn phone calls and if you go by the physical address, you will find nothing.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

Max and his team are fantastic! I called to get help with our Maytag washer - not only was he…read moreavailable same day, he showed up in 12 minutes! Max assessed the issue, had parts available the next day, and was back within 24 hours to complete the repairs (and exactly on time for the appointment). He showed me his part cost, his labor rate, and had invoices and receipts immediately. If I ever have an issue in the future with any of our appliances, Grand Star Texas is my first and only call!

The service repair man took my washer apart and lost one screw cover…read more Everything should look the same after maintenance

They are a complete scam! The owner lied to us about the machine we were looking at and told us…read morethat it had just been serviced and he talked about the expense of all the new parts and actually told us he had tuned it up after all these repairs. He said he would also give us 4-5 extra accessories with our cash purchase. The machine doesn't run, it overheats as soon as it is turned on! We just bought it 3 days ago, and he refuses to give us our money back!! It's been a nightmare dealing with these guys. The accessories were suddenly not available and he now says he can't get them anymore?!?!!!! :-[ They need to be closed down.

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).

I had a great experience with this company. Customer service over the phone was quick and…read moreefficient. Repairman who came out had the correct part and was done in less than 30 minutes. I will use them again if needed,