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Temple Hills, MD

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Capital Digestive Care

5.0 (2 reviews)
Closed • 9:00 am - 4:30 pm

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James H. Frank, MD

James H. Frank, MD

3.8(25 reviews)
8.0 mi•Downtown

Five Stars to Dr Frank and his entire team at MedStar…read more From the very first phone call on January 29th with Dottie, who connected me to Emily in Dr. Frank's office that helped me schedule my appointment for today and follow up calls with both Emily and Isabel to answer more questions, to Sophia's clear concise post procedural instructions this morning at 9:30am it was a smooth and efficient operation. Signing in with Marilyn today on the 10th floor at 6:30am was quick efficient, Sara's calming manor as she took my vital signs, prepared the intravenous system, Dr. Luck's thorough explanation of the anesthesia procedure, Kristin and Layney's also calming demeanor and continuing explanation of what was about to happen ~ all of this made today a relaxing and pleasant experience.

Dr Frank is rude, condescending, judgmental, and not any better than a typical gastroenterologist…read more He's like Dr House, if Dr House wasn't all that good at medicine. Like others, I also saw him because he got such great reviews. In all seriousness I don't believe the positive reviews. "He knows what he's doing and he truly cares for his patients." LOL I saw Dr Frank at least a half-dozen times and never, not once, would I describe him as a person who "truly cares for his patients." He seems to have nothing but contempt for his patients! Honestly, he treated me so poorly as a person that it bordered on abusive and I stopped seeing him. He is a terrible doctor.

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Gastro Health - Frederick - Gastro Health Frederick

Gastro Health - Frederick

4.1(18 reviews)
49.4 mi

Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

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Gastro Health - Alexandria - Beauregard - Exam room

Gastro Health - Alexandria - Beauregard

2.3(19 reviews)
9.6 mi•Seminary Hill

I went to this doctor complaining of significant stomach pain and left feeling completely…read moredismissed. Instead of taking the time to listen to my symptoms or run any tests, I was told that it was "probably related to my BMI" and that I should "start eating healthier." No bloodwork, no imaging, no real evaluation--just assumptions. What makes this even more frustrating is that I had already lost 60 pounds and was eating extremely healthy. Had the doctor taken even a moment to review my chart or actually listen to me, they would have known that. This wasn't simple heartburn, and I made that clear. Unfortunately, my condition worsened, and it turned out I had a gallbladder infection that ultimately ruptured, leading to a much more serious situation and a longer, more painful recovery. If my concerns had been taken seriously from the beginning, this could very likely have been caught and treated much earlier. Patients are more than a BMI. Dismissing someone's symptoms based on assumptions instead of proper medical evaluation is not only frustrating--it can be dangerous. I strongly encourage this practice to take the time to truly listen to patients and consider their full medical history before making conclusions.

Avoid, avoid, avoid, avoid!!!! I made an appointment here online and it was accepted immediately…read morewith no contact. I called first to make sure they took my insurance and called a few times and left a voicemail. Never heard back. Then, I had to reschedule due to a work conflict and called 5+ more times leaving voicemails and no answer. I finally sent an email and heard back and just canceled. It really doesn't matter if this is a good practice if they make it this hard to get in contact with them.

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Capital Digestive Care - gastroenterologist - Updated October 2026

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