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Capital Digestive Care

5.0 (2 reviews)
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James H. Frank, MD

James H. Frank, MD

3.8(25 reviews)
8.0 miDowntown

Dr Frank is rude, condescending, judgmental, and not any better than a typical gastroenterologist…read more He's like Dr House, if Dr House wasn't all that good at medicine. Like others, I also saw him because he got such great reviews. In all seriousness I don't believe the positive reviews. "He knows what he's doing and he truly cares for his patients." LOL I saw Dr Frank at least a half-dozen times and never, not once, would I describe him as a person who "truly cares for his patients." He seems to have nothing but contempt for his patients! Honestly, he treated me so poorly as a person that it bordered on abusive and I stopped seeing him. He is a terrible doctor.

I had two colonoscopies performed by doctor Frank, the last one six or seven years ago. They were…read moreboth done at the MedStar outpatient offices on 21st street in Washington D.C. The first was done 16 or 17 years ago and everything went smoothly, though I did begin to come out of anesthesia prior to the endoscope being fully withdrawn, which created an uncomfortable feeling. For the second colonoscopy Dr Frank prescribed an off-label prep administration. I was to take the first and final prep dosages within several hours of each other, since I was scheduled for an early morning procedure, even though the prep label indicated the entire dosage should not be consumed in the same day. After the procedure I had atrial flutter and could not be discharged. Instead I was taken by ambulance to GWU hospital where I was treated in the ER for six hours. They were getting ready to admit me there when my heart spontaneously converted (after large doses of various electrolytes that had been depleted from my body by the prep). Because there was permanent damage to my heart I am sentenced to taking blood thinners for the rest of my life to prevent future strokes. Since the prep had been prescribed off-label I was told that mine was a "sentinel" event and the FDA had to be notified. I found out later that my hear rate prior to the colonoscopy was over 120 BPM, and that the procedure should not have been performed for that reason alone. Dr Frank's reckless desire to continue on schedule regardless of the contravening signs negatively changed my life forever. The uneducated public generally rates doctors based on how friendly or organized they are, or their schooling or how timely they are. What other criteria do we have to go on? They NEVER tell you about their failures or flubs because that could affect their business. For the most part, everything these doctors do is just fine, until it isn't. If I had sued this guy, as my wife wanted me to, I probably would have been silenced by an NDA as part of the settlement. But I didn't. So I'm telling you something Doctor Frank would never tell you himself nor would he want you to know.

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Gastro Health

Gastro Health

4.1(18 reviews)
49.7 mi

Going to the doctor, particularly a specialist, usually means trouble so it's odd to say, but, my…read morevisits to Dr. Kossoff's office have always been very enjoyable! I started feeling ill last year and my PCP wasn't able to ascertain the cause of the discomfort after several months, so eventually she referred me to Dr. Kossoff. He is a man of action! He instantly dove right in sending me for tests and in a matter of weeks was able to figure out what was causing the issue. He has always been very friendly and empathetic and never made me feel like "well maybe it's in your head" or "are you sure that's how you're feeling?" which I seem to read a lot when it comes to GIs. He also takes the extra time to explain the science behind what you're feeling, which I really appreciate! He gives his patients intellectual credit and never talks down and is never ever dismissive. He really cares, and REALLY knows his stuff! His front desk staff is wonderful -- always accommodating, friendly, and patient. Once, the day before my surgery consultation, I was in pain, so I called the office to see if they had any tips or tricks to get me through to my appointment. Dr. Kossoff wasn't in the office that day so I got off of the phone ready to just grit my teeth and push through. Well, guess what? Within ten minutes they had not only called me back, but they had called my favorite pharmacy with a prescription. I'm only 25 years old. Sometimes going to the doctor without a parent present still feels like a surreal experience... but Dr. Kossoff is welcoming, friendly, knowledgable and consistently making sure that I have everything I need to feel informed, confident, and healthy! You'll be in good hands with him!

Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

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Gastro Health - Alexandria - Beauregard - Exam room

Gastro Health - Alexandria - Beauregard

2.3(19 reviews)
9.6 mi

I went to this doctor complaining of significant stomach pain and left feeling completely…read moredismissed. Instead of taking the time to listen to my symptoms or run any tests, I was told that it was "probably related to my BMI" and that I should "start eating healthier." No bloodwork, no imaging, no real evaluation--just assumptions. What makes this even more frustrating is that I had already lost 60 pounds and was eating extremely healthy. Had the doctor taken even a moment to review my chart or actually listen to me, they would have known that. This wasn't simple heartburn, and I made that clear. Unfortunately, my condition worsened, and it turned out I had a gallbladder infection that ultimately ruptured, leading to a much more serious situation and a longer, more painful recovery. If my concerns had been taken seriously from the beginning, this could very likely have been caught and treated much earlier. Patients are more than a BMI. Dismissing someone's symptoms based on assumptions instead of proper medical evaluation is not only frustrating--it can be dangerous. I strongly encourage this practice to take the time to truly listen to patients and consider their full medical history before making conclusions.

After waiting for three weeks for an examination for chronic stomach pain, I was contacted the…read moremorning of my appointment and told that my examination had been cancelled due to "unforeseen events." When I called to reschedule they told me that the next available appointment would be in four weeks! Seriously, F*** Gastro Health!

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Capital Digestive Care - gastroenterologist - Updated May 2026

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