Never disappointed leaving here!! I always trust Serena to do what she thinks will look best and it always looks even better than I could have imagined. I am very particular with my hair and she always knows exactly what I'm envisioning. Finally found my forever stylist read more

Capelli Salon - Hair Salons Near Me - Warwick, New York

Serena did full blonde highlights for me. I have seen her color work and she is so talented I waited until I could see her. The results are stunning, I actually told her to do what she thought would be best, but said I would like some baby blonde around the face and dimension because I have fine hair. She did just what I wanted but also used her artistry and extreme talent to make it prettier than I imagined it could be. And it will be low-maintenance, too. She's just amazing. read more

New to the area and I have found my new hair salon! Allison gave me a haircut the other day and has brought my hair back to life after an awful cut that was done a month or so prior. My hair feels and looks healthy and amazing. I have received so many compliments since my cut. Allison took her time cutting my hair and I was given an appointment the same day I called. The salon is also beautiful and everyone is so friendly. Looking forward to having my hair colored by Serena in a week or so. read more

Love this place! These hairdressers are so talented, I always leave this salon feeling sensational. Thanks to Valerie for your vision and for always helping me to feel more beautiful. I followed you all over NYC and I'll gladly come to Warwick for all your skills! Capelli is the difference between ordinary and extraordinary!!! Just book now!!! read more

It's bothering me not to update this review. I tried the salon and stylist new to the salon out, she was highly suggested by receptionist, so why not? I was traveling over an hour still since I moved and wanted something local. I looked for days at the pictures, Kate and Laura are great skilled stylists. Basically as I first review noted, after over 300.00 + I left with dark hair. When the owner called to rectify, there was still an off putting, really I had done something or asked for something wrong, but we will be willing to lighten your hair sort of thing. So 50.00 later, and somewhat lighter. I felt at least a little better about my hair not being extremely dark. I enquired about extensions, since the stylist I went to did them at the salon prior; as an option to get back some of the blonde without having to bleach more and add damage. At any rate, samples were to be ordered and I committed to them. I followed up three times, calling, even leaving a message for stylist to call me to discuss how soon they could be done and colors. So, still haven't heard back. This was in January, the samples never came, I wouldn't know no one ever called me. So, I adjusted my initial review because although I paid NYC prices for the color, the owner tried to remedy. At the end of the day not ever hearing back from anyone and making me feel like I had made a mistake and they did me a favor, unfortunately I am updating this to reflect the reality of the situation. I was very nice to all, and paid heavy duty pricing to boot. In reality this was more of adjusting my review then gaining a client, honestly, I feel had... I asked for blonde with streaks for more of a contrast, this is the first time I've come out with very dark hair and made to feel like I asked for it. Wanted to continue to support the local business but not at my own expense. There's no excuse for not calling back, and saying you're ordering hair samples and don't follow through. So I found an amazing stylist that does amazing color and nbr natural beaded rows and was able to have my color corrected and lengthened, mad fuller at the same time. There are not many that do this type of extension, but the are the best and worth the money. I'm blonde again, with a good variety of streaks . I've never been happier with my hair. At the end of the day, admit you make a mistake, exceed the expectations and win back your client. We all make mistakes. read more

I always walk out of Capelli looking and feeling fabulous! Val understands how to work with my curls. My hair is always soft and natural looking/feeling. This salon employs a team quality team of experts with a wealth of industry experts. I always feel like I've gotten a NYC experience at Warwick pricing. read more

My wife goes here. She loves it. Friendly and gifted staff they do great cuts and nails. Highly recommend this place

Worst experience ever! Went for a color and had to go back for a correction. Not only was it not what I asked for, it was blotchy! Owner assured me she could make me happy. Drove an hour back to the salon the next week. As she was coloring my hair she insisted I get a cut. Basically begged me, telling me it would add so much dimension to the color. Then charged me $55! When I posted a bad review on the Facebook page she was unprofessional, posted photos of me without my permission and talked poorly of the condition of my hair in a bullying tone. Then after a couple of days, removed the entire review. No wonder they have 5 stars on their Facebook page, they delete all the negative feedback! Do not waste your time or money here! read more

Capelli Salon - The owner called this a beautiful color job! Even the blow out was awful. I had to go home and run a flat iron over it. - Hair Salons Near Me - Warwick, New York

Always impressed with Serena's work at Capelli Salon in Warwick! I walk out saying she's a hair goddess after every appointment. I love the people, the atmosphere, and products they use/recommend. All together a great experience! read more

Found my new salon ! Kate was able to fix the mess I had going on she new exactly what I wanted . She was very nice and knowledgable about all the questions I had for her. I'm very skeptical with who does my hair but I deff recommend checking out this place glad I tried it will deff be back ! read more

Capelli Salon - Amazing job on my cut once again thanks Kate! - Hair Salons Near Me - Warwick, New York

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Emma has been my wax specialist for the past year and a half. I started going to her when she worked at European Wax Center in Manhattan. Not only does she do an excellent job, she makes the experience way less intimidating. I was new to Brazilian waxes and she definitely succeeded in making me feel both comfortable during the service and confident in the results. Because she has worked in many facets within the beauty industry, she was able to offer me a wealth of knowledge when it came to skin care, and always informed me about notable products I needed to check out. I was never disappointed. For a quick wax and good laugh, see Emma. Thanks girl! read more

The owner was absolutely horrendous And the rudest person I've ever dealt with. Spoke to me in baby talk and was demeaning, disrespectful and condescending. Described what a salon like experience was like as if I was a caveman and never had a haircut. Acted as if my child (mind you wasn't in the shop) may be in danger if she moved her head and it's a safety risk. Duh try your best to control the situation or take a breather and let the parent help. Common sense?? It's a scissors not a butchers knife. I expect a hairdresser to not stab a child if they moved and cause their demise. Plus just say I don't cut toddlers hair. WTF?? She told me that if my child cried it could traumatize her as a hairdresser and the entire salon. Traumatize ?? Your a hairdresser. This ain't life or death. Nasty on her follow up phone call. No apologize. This is a person in the business 40 years. As she repeatedly told me. I've never been compelled to write about a business, but I'm so upset with the disrespect I received over asking for a child's haircut. read more

First visit, and all I can say is that I LOVED this salon! Amazing cut and style, the stylists are friendly, knowledgeable, and talented! I highly recommend to anyone looking to try a new place, I'll definitely be returning again! read more

A review way over due! The staff is great and the prices are reasonable for a salon that could easily charge twice as much. Laura the owner is very honest & down to earth and she knows how to listen to what people want, adding her expertise to the discussion. The results are reliably excellent! Imagine a hair salon where you go to get something done and the stylist says that the process will do certain things for your hair...and then....like magic...IT WORKS!!!!! I wish I could give this place a million stars because they deserve it! Not only are they incredibly friendly, and extremely educated on the newest hair processes, but they are honest!! It surprises me every time how special I feel, knowing how popular this salon is and their diversity of clientele. I highly recommend this salon! When I make an appointment for a haircut and color I never ask for one particular hairdresser, I always say whomever is available because they are are equilly great! Make an appointment and you will see for yourself. read more

I recently scheduled an appointment at Capelli. I am very disappointed, to say the least, with the way they treated me. I had an urgent family emergency and had to cancel my appointment. I scheduled my appointment the day before I was supposed to go in. Due to the family emergency, I had to call the day of, as soon as the store opened to let them know of my emergency, and had to cancel.They did not tell me about any cancellation fee when I scheduled the appointment and when I called to cancel. Later that day they called me and told me I had to pay a cancellation fee of 50% of what my service fee would've been. The receptionist was very rude and disrespectful of my situation, and even so I still apologized. I am very disappointed with the experience, definitely will not be coming back. Not to mention the outrageous prices... read more

Fantastic experience as usual... Laura and her staff take their time and make sure they know exactly what you want before they even start. Result: perfect haircut every time!! Thanks girls!!!!! read more

Customers beware !!!!!!!! Horrible experience. No one has a clue what they are doing or how to run a Business. On my wedding day they made me wait for a seat. How can you do that to a bride??? This was uncalled for since I had an appointment and they knew it was my wedding day. after being one hour late for my pictures and me in tears no one giving a shit the hairdresser sprayed hairspray in my eye when I was getting my makeup done. Horrible horrible. So upsetting. Wish I could give no stars. I hope people read this and don't have the horrible experience I had. I am not sure how they are still in business. I love how the staff has not even reached out shows how caring they are read more

Carina Tellez is an excellent stylist and did a wonderful job on my hair ! Will return!

I tried this salon and unfortunately I have to report that I had a horrible experience. Long story short - I did not receive the services I requested. I asked for highlights however I received a balayage that completely ruined my hair. I am now working with a color correction specialist (and have spent approx. $600) trying to fix the damage that has been done. I spoke to the owner to see if she could compensate me, but sadly she refused. I was told that if I came in sooner she would have tried to correct the issue for me free of charge. I explained that I didn't feel comfortable and already went to a specialist. I asked for a refund for the initial appointment or for one of the color correction appointments. When she said no to both I then asked for a complimentary blow out. I thought that we could start from scratch, but once again she refused showing me just how much she did not care if she kept me as a client or not. read more

Great salon! Amazing services and a beautiful, comfortable atmosphere. Val is my go-to for cut and color!

If you want expertise and great service go to Capelli Salon. I have never had a bad experience and have never been disappointed in any of the services that were done!! From the moment you step into the salon and until you leave, you never feel that you're not getting the best service provided by the Capelli staff. The new location has parking around the whole area, the staff is friendly, the salon is clean and the team of stylists are top notch!! You will not be disappointed as I have never been!! read more

I never leave reviews for anyone or anything. But what this hidden gem did for me was a life changing miracle. I know, you're thinking how could a spa possibly change your life? Well, they did. I'm one that always waits to the last minute to get anything done. This instance it happened to be the day before my wedding and desperately needed a cut to look somewhat decent in pictures. I've been growing my hair out for over a year and looked like I had a mop sitting on my head. I was praying that someone would be able to take me on such short notice and I was so thankful that they did. I had no idea what to expect I've never been to a professional stylist before. Not knowing what I was getting myself into was an understatement. From start to finish everyone there was pleasant upbeat and personable. They took my jacket at the door gave me a refreshment and went to work. First, unlike any other place I've been, they actually took the time to understand and figure out the exact look I was going for and developed a game plan based on the pictures I showed them. After that I had my head meticulously washed and conditioned. Laura began to cut, trim, thin, blow dry and style my hair so well I literally looked like a brand new person. Almost exactly like the Pinterest hair models I had brought in to show her. They used organic products on my hair which I loved and smelled so good I bought a little for myself. I would highly recommend anyone looking for a new style or cut to try this place out. You'll be hooked like I was and I don't trust many people with my hair. Just want to Thank Laura and your team again for taking such great care of me before my big day! read more

Capelli Salon - Hair Salons Near Me - Warwick, New York

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I just got a fabulous haircut! Serena gave me a super-cute new style and recommendations for how to "do" my hair at home. She took her time with my curly/frizzy/wavy hair and made me look great. I'll definitely go back to her! read more

NEVER a bad experience, I have gotten color & cuts done by Kate. They even have DevaCurl cuts & product for curly hair. I will never go to another salon again!! Super friendly staff & great atmosphere. I always walk away happy with my hair! read more

Just moved to town and tried this salon for the first time. It's very difficult to find a salon that will cut short hair correctly. Kate gave me a terrific haircut (at a ridiculously reasonable price); the salon is attractive and the employees are very friendly. They carry great product. Will be glad to have them as my regular salon going forward. read more

First haircut great. 2nd haircut which was supposed to be a trim - I became a test subject for a newly learned technique. A shag with length I was told. So no length left to my shoulder length hair. Chopped up in the back. Let's talk about the sides. One side great the other chopped. Literally. Done with a razor. A huge chunk missing from one side. Just missing! Went in to show her what she had done. Didn't understand what I was talking about. Said it looked great. Just brush it back. Pointed to the other side which was good and she said "oh. I must have forgotten to do that side". WHAT???!!!!! You forgot to do the other side??? Who does that?? I was offered a complimentary blow-out. What a scam. What will that do? It won't replace my hair. So now I walk around with one good side and one horribly chopped side. Hair that is barely touching my neck and I am looking at 3 months to grow my hair back. Oh and her comment about that? Let's hope your hair grows fast!!!!! ARE YOU KIDDING ME????? STAY AWAY!!! read more