I obtained my master's degree with Capella. I chose the online/self-paced option which may not be for everyone. This option can save you a ton of money if you are able to focus on school, are driven, goal-oriented, and are literally willing to work on assignments and write papers most of the day and night while you are attending. Luckily, I am this type of person. I literally loss a few lbs during my final semester, I only took short breaks to decompress, take my mind off of schoolwork and then I was back on my grind. I felt the instructors were generally really good, I had 2 bad apples out of approximately 10 instructors. I literally had two professors that were exceptional, provided great feedback and graded my papers in record time. I had a number of technial/IT issues trying to get assignments to load and had to call the school a few times to get help with that, which slowed me up a little bit. I cried a couple of times, just out of frustration. LOL But it was worth it. I got my Master's with no debt, knocked it out in record time and my laptop literally died 2-weeks later, probably from all of the papers that I wrote, don't get me started on the Capstone project... I am so glad I am done! My advice, keep telling yourself that time is money.. time is money, it will help you focus. Insider tip, professors in the online program don't grade papers on the weekends so if you submit your paper on Friday evening, you are literally losing two days. It's best to submit assignments early in the week to ensure timely grading, which contributes to how fast you move through the program. This program can work, but you must focus. read more

My opinion: Capella lacks Integrity. My recommendation: AVOID. I completed the Ph.D. program in Family Psychology and was actively writing my Dissertation when a medical emergency sidelined me for two months. When I tried to pick up where I left off, an apathetic voice on the phone told me my program had been discontinued and I could either a). Start over with a different program, or b). Walk away. I spent hundreds of hours and thousands of dollars working toward my Ph.D. only to have them pull the rug out from under me when I was almost ready to graduate. read more

RUNN!! AAAALL THE NEGATIVE REVIEWS ARE TRUE! This school is terrible. Do not waste your money, or time. Find somewhere else before it is too late. AAAALL THE NEGATIVE REVIEWS ARE TRUE!!! They have no communication. The counselors do not communicate and they are not competent state by state. They only replay by email, ifff they ever reply, when they do, they blame you, the student, and do not take accountability for their lack of action. AAAALL THE NEGATIVE REVIEWS ARE TRUE When talking to anyone, if you get through, all you hear is kids in the background, dogs barking, kids screaming, or loud re-runs playing the background. AAAALL THE NEGATIVE REVIEWS ARE TRUE They never know what is going on and you have to re-tell every story each time you speak to a new person because no one thee talks to one another because they are only in contact through email and teams. AAAALL THE NEGATIVE REVIEWS ARE TRUE If you make it to the Site Base learning Team, it gets even worse. You are getting absolutely no help and only an email to communicate to, as it is an email no one monitors. AAAALL THE NEGATIVE REVIEWS ARE TRUE read more

Terrible school truly with horrendous practicum, and its very expensive, Especially if you take the guided path program. The commercials are propaganda to get you to join. This school is an absolute joke, and they even keep certain professors who were in legal trouble for not grading "plagiarism" correctly. For instance, In all of my classes i have used APA citations correctly and the professors graded it so with no trouble. This one teacher, Called Julie Miller (BEWARE), Will cite you for plagiarism when none took place, AND was in an actual legal court case for this as well! And the school fully backed her decision on that matter. If you challenge Capella, they will NOT take your side. So if you are not APA conscious and make one minor mistake, that teacher along with others will possibly put it on your academic record which can affect your degree! Be very careful of this predatory school and STAY AWAY. read more

Capella University Review - Serious Concerns My experience with Capella University has been overwhelmingly negative and, at times, unacceptable for an institution charging premium tuition. The issues go far beyond minor inconveniences--they reflect systemic problems with technology, communication, and academic priorities. First, the technology failures are persistent and disruptive. The Canvas platform repeatedly failed to load or function properly, directly interfering with my ability to complete coursework on time. Even more concerning is the WILIS system used for practicum tracking. It is poorly designed, unreliable, and extremely difficult to navigate. It frequently failed to accept hours or function as intended, forcing multiple resubmissions and placing an unfair burden on both me and my preceptor. A system that is critical to course completion should not be this dysfunctional. Second, the program appears to prioritize bureaucratic processes over actual education. Instead of focusing on developing competent BSN-level nurses, there is an excessive emphasis on formatting, technicalities, and rigid grading criteria. The result is an experience that feels more like navigating administrative hurdles than engaging in meaningful learning. This raises serious concerns about the program's educational integrity and priorities. Equally troubling is the lack of communication and coordination between advisors, practicum directors, and instructors. There is no clear alignment between departments. I routinely received conflicting or incomplete information depending on who I contacted, leaving me without clear guidance on how to meet requirements. This level of disorganization is unacceptable and creates unnecessary risk for students trying to successfully complete their program. Timeliness has been a consistent issue throughout my experience: * Delayed grading that prevented timely improvement and progression * Slow or nonexistent responses to emails, even when deadlines were approaching * Ongoing delays and unresolved issues with practicum hour approvals * Repeated time lost troubleshooting systems that should have worked correctly the first time These delays are not minor--they directly impact a student's ability to meet deadlines, complete courses, and graduate on time. Given the high cost of tuition, this lack of efficiency and accountability is deeply concerning. Overall, Capella University's systems and support structure feel disorganized, unreliable, and poorly managed. Students are left to navigate broken technology, inconsistent guidance, and unnecessary administrative barriers with little meaningful support. This experience has caused significant stress, wasted time, and has called into question the value of the education being provided. I would strongly caution prospective students to carefully consider these issues before enrolling. read more

I would rate this school a 0 if I could, poor counselors, very poor educators, confusing educational path, non-functional online programs, limited resources, it seems all they care about is your money. If you're looking for an online school, stay far away from this school! read more

Joke of a "school". They take people's hard earned money and give them an education that's just as cheap as the paper the diploma is printed on. I do not recommend the RN to BSN program for anyone, go to a community college instead so you can get a good education at a reasonable price. read more

DO NOT GO HERE!!!!!!!!!!!!! Systems are constantly down and especially at financial aid time! They create excuses and systemic barriers so that their shareholders keep the majority of a school loan IN YOUR NAME, on their books!!! I REPEAT STAY AWAY FROM THIS HORRIBLE SCHOOL!!!!!!! read more

Absolutely awful. Financial aid department is completely unaccountable. They rely on "there's a system outage, an IT issue,our systems are down" which seems to be prevalent. This is a university handling Title IV funds from the Department of education. They get their tuition and ghost on students. Not releasing funds when they are supposed to be released is a violation of Title IV funds. They are a nightmare. The headache and chain of bad events that are happening in my life right now because I decided to go to the school are insane. Please choose a real university because they are a total scam. read more

terrible "university". For starters, just getting accepted was a pain in the butt. My enrollment counselor has awful communication skills. Took dyas to get back to me, never really answered my questions, and when I decided to just withdraw my admission, she didn't even try to talk to me abouut why or if there was anyway to make my experience better. She just sent an email saying "good luck with your future endeavors". No one actually calls you or anything to walk you through the classes you need or how it works. They signed me up for one class and got back to my email a day AFTER the class started. That's when I decided to withdraw myself from the university. Oh, and I was sent a bill still of almost $200 and for what? Don't go to this place. read more

Horrible communication. They don't care at all about the students. It is a for-profit institution so it's all about the money. Arbitrarily withdraw students without valid reasons or notice. read more

Very poor process for nursing practicum. Please choose another university. They have more students than they can manage apparently.

I received my MS and PhD from Capella. Great classes. I learned a lot and loved that I set the schedule... sure, things need to be done on time, but I got to choose when I did homework and it made it possible to earn my degrees while working full time and preparing for my first child to be born. read more

awful school. I was gonna attend here for my masters due to my job having a connection with them but they're scammers. I signed up for a class and dropped it not even a few weeks in because they wouldnt give me full admissions due to issues with my bachelors transcript and now they're charging me 2500 and sent it to collections. save yourself the hassle and dont attend this school read more

I'm not happy with the experience, particularly around practice education and communication with staff.

Don't do it! I wish I would have listened when people told me not to. The professors are horrible. The academic counselors are completely worthless. This school is one of my biggest life regrets. RUN! read more

endles system issues, lack of processes that are streamlined such as scheduling with professors and delay on starting classes. i would not recommend as the frustrations can have negative impacts on your health as you report it CONCERNS and nothing gets fixed and processes continue to be different for each professor. read more

I did the rn to bsn online I had to pay an extra semester it took nearly 3 months for them to approve my site do not go to this school I kept reaching out to the team and no replies. read more

Title: Unprofessional and Disorganized - No Real Support After Enrollment I'm sharing this review to strongly urge anyone considering this school to look elsewhere. While the school comes off as helpful and responsive during enrollment--calling and emailing you constantly--that support disappears the moment you start classes. My advisor has been unresponsive and offers no real guidance. It takes days to get a reply, and when I do, it's either vague or not helpful at all. Once you're in, you're pretty much on your own. The instructors are even worse. Any time you ask a question or need clarity, they immediately refer you to "Academic Writing" resources, rather than directly answering the question or taking the time to guide you. It feels like a scripted response to avoid being held accountable. You can ask something simple and get nothing more than, "Please refer to Academic Writing." It's dismissive and unprofessional, especially when you're making an effort to understand and improve. I followed all the formatting guidelines, used APA correctly (as I have in other classes), and even revised my work based on the instructor's feedback. Still, I was graded unfairly, with no justification. It's as if instructors are allowed to make up their own rules and no one oversees them. There is zero structure or consistency. If expectations weren't stated on day one, they shouldn't be enforced halfway through the course. Yet this school allows it to happen. This program is very expensive, but once they have your money, the support stops. They don't care about student success--they care about enrollment numbers and financial aid. I will be withdrawing and reporting the school to the appropriate board. Do not waste your time or money here. This is not a school that supports students--it's a business that leaves you to struggle while they cash in. read more

Capella University's Financial Aid department is a nightmare to contact. I called four times three times, I waited over 30 minutes before giving up. On the fourth attempt, it took 1 hour and 30 minutes just to speak to someone. This is completely unacceptable for a university charging thousands in tuition. If you need timely financial aid assistance, look elsewhere Capella clearly doesn't prioritize student support. Poor service, wasted time, and zero accountability. read more

Obviously Capella didnt get the memo that it's illegal to hold a former student transcript due to a previous balance on their account but as soon as I file this lawsuit they will find out! read more

So thankful they disqualified themselves and I didn't waste any time looking further into their masters programs. The recruiter hung up on me when I stated now was not a great time to answer their questions. read more

Did their rn to bsn flex path program. took them forever to approve clinical site just to extend the billing cycle. had an instructor who took one week to let us start the course and had to drop class. so extended my 1 billing cycle to second one, only for 4 days have to pay extra 1 cycle. Even though it was the school and instructor fault.would not recommend this school if have other options. they only wants money. Advisor not helpful at all. read more

I have contacted this university about a certificate.I am a US Citizen who hold a Ph.D from out of US university but its evaluated by one of NACES members and currently working with this degree in US. But I have been told by their enrollment specialist that I will be consider international student and I should pay the same tuition they pay. Very interesting . read more

Financial aid is incompetent and unable to handle the smallest tasks. They don't answer phones and give the runaround when they do. No empathy for their failure to resolve tasks and no follow up with resolution. I was supposed to receive a refund check and it never came and I spent 3 months going back and forth with this department. They don't seem to take anything seriously. I almost considered leaving the school. read more

I attended this university. In 2017 I had a mini internship. I received all A's thus far in the program. Then the Professor told me I'm too shy and gave me an F. He told me to do Human Services. I did what he said. He ruined my dream of becoming a Counselor. read more

I left Capella and went to a real Univeristy. Capella couldn't register me for courses until July but still made me pay for the term that started in March despite me not being enrolled in any courses. The nursing professors were absolutely awful, and I learned nothing during my time there. I love the California State University where I am actually learning for my money and instructors care about education. read more

Really bad. Be extremely careful and get everything in writing if you decide to attend here. The financial aid office is horrible, they provide false information constantly and then slam you with a bill. It's all online courses so expect little to no instruction in classes. I would never return and would tell anyone to asked to stay far, far away. read more

I've been trying for weeks now to finally enroll at Capella, but I essentially have to constantly ask them if everything is okay or not. They've frequently claimed that something was wrong, but never even thought to let me know. This university is absolutely unprofessional, and since I've read how much of a nightmare it can be after enrollment, facing these issues even before getting in, I highly recommend anyone interested to look for another university. read more

Paid off 3600 when graduating. Then over a year and half later get an email I owe 500 for the summer session. How is that possible if they made sure I paid off my bill before receiving a diploma. How did the financial department come up with a bill of 500.00 a year and half later? When calling to dispute there is a 30 min hold time and unsure if they will rectify or send to collectors. read more

If there was a zero star, that would be it.. All I can say is to stay away due to their shady financial aid office! Google all the lawsuits over the "bait and switch" and financi aid fraud! I am one class away from being done with masters and still struggling with their FA department! It's ridiculous! Professors are amazing! The FA department is a joke. read more

Capella University has a plethora of problems and anyone considering the school, should not. The "for profit" school has been raking students over the coals for years, and they want you to take out student loans, don't do it. Their reviews are dismal because they aren't a good school they don't support students the way most schools do. Just do a search of capella and lawsuits, see the class action suits, the complaints with consumer businesses. You're better off researching different schools but this one and Walden are cash cows and you will be regretful if you attend here. They are horrible! read more

I feel bad for all the poor reviews here. I just don't agree with them. I had no problems with the University or the MBA program. I thought the courses were great and focused. I think the problem is that a lot of under qualified students apply for the program and realize it's a lot more work than they had expected. It's very easy to get admissions into the program but very difficult to graduate hence all the poor reviews. If you're a good student and motivated this is an excellent and cost-effective way to improve your personal education. read more

They need to hire Professors who follow the rubric. Please note that Capella University is owned by Strategic Education Inc. Strategic Education Inc also owns several other schools including Torrens University, Strayer University, and they make a boatload of money from online schools. You can see their quarterly reports on their website. I wonder how much of that money earned is going back to their universities. Veterans, be cautious when attending this school. Ensure that the Professor is not trying to fail you on purpose for retaliation, fail you because they can't teach, or try to milk you for your GI Bill money. read more

I graduated with my BSN last year. I did the flux path. I found it to be a great program I went fast paper writer so that was good for me. I only had one instructor that gave me poor grades. Everyone else told me my papers were very well written and I should consider getting published. Other than that one instructor I would have given it a five star. I had no problems with the financial aid department everything went smoothly for me. I hope others find this helpful I'm planning to go back and get my Master's Degree starting in January read more

I would rather work at McDonald's for the rest of my natural born life than to deal with this HORRIBLE crappy school. Overpriced and consistently lies about everything. Instructors are bias and not very competent. I almost question if any of them have experience or even have education for what they are "teaching". To which I also want to add that no actual teaching is happening at all. I learn nothing from my time there. My personal experience was even worse. I was told I needed to go to Georgia. I unfortunately was hit by a car while in the state and was told "sorry, we don't know what you want US to do. If you can't make it to class, you have to drop out". I was forced to drop out and was not even reimbursed for that class of which I had only been in for 2 weeks. I was later sent to collections for this class without any prior notification to me. They did say they sent me notification on my Capella email but I had no access to that email (they locked me out of the site right after I dropped my classes). This college has made my life and my families lives a living hell for the past 1 1/2 To actually talk to anyone is a nightmare. I think this might actually be a scam college or diploma mill! IMO. I STRONGLY believe they need to be investigated and shut down. read more

Terrible billing practices. Deceptively friendly and available support while enrolled, but Capella will come after your finances. Don't expect them to forgive you if you come upon hard times- they'll charge you for a full term whether you've earned a single credit or not. Advisors won't respond until the next billing cycle, then will offer you a settlement under the guise that you're settling for the term in which you contacted them. You'll receive collections threats. Then after your payment, they'll explain that it's 'like a Netflix subscription, you're automatically billed until you cancel,' and you'll be indebted thousands more. Don't be fooled- apply elsewhere. The convenience isn't worth this institution's lack of integrity read more

Got what I came for, MS. However, I feel that online schools can offer at a lecture, even if it is pre-recorded for each unit. Yes it is self-paced, but the tuition is comparable to a brick and mortar, so faculty teaching (again talking a lecture, ONCE a week that can be pre-recorded) isn't a huge "ask". Definitely a good option, but the lecture piece would make it stellar. read more

Absolutely the WORST financial aid department I've ever seen and I work in higher Ed. They were 2 months late on my disbursement. I had to call, wait on hold over an hour EVERY DAY for a month to get anyone to do anything. It's September 13th this was due to me on June 28th and STILL no refund or paid bill. Insane. UPDATE: my money dispersed to my account but because it's a new bill on my account because we crossed in to a new session MY refund was applied to my bill, leaving me with NO REFUND, till my next disbursement. I'm officially calling the department of education to report this gross misuse and withholding of MY funds. Call the department of education to report your issues with Capella too!!! 1-800-647-8733 read more

I'm at risk for collections, but I was assured that I had a $0 balance at time of graduation. It's been TWO YEARS! Before I graduated in November '21, I made sure that my letter of credits were submitted in time before I left my past employer for a new job in mid-July, which was clearly communicated to my then academic advisor, Kacie Goblirsch, who said that I would have a $0 balance after I submitted my LOC on 7/2/21. She did a terrible job at communicating the urgency with Capella invoicing when things were clearly time sensitive. According to financial aid (I've spoken with Talia, who wasn't helpful, Larry, who started out helpful and then ignored me via phone and email, and then Crystal, who is beginning to give me answers), after receiving my letter of credit on 7/2/21, Capella sent the invoice to my employer on 7/13/21, again on 4/15/22, and 10/14/22, but did not contact me until late December 2022 then THREATENED to send me to collections on February 6, 2023. **It is unprofessional and immoral to give a large corporation (my past employer) over a year to pay a balance (mind you, without alerting me until the following year) that **Capella delayed invoicing** and the student only a few months before sending to collections.** I requested an extension or payment plan but they supposedly stopped in January '23. They said they'd get back to me, but I have no idea what I'm waiting for if they dismissed both options. On 3/13/23 Financial aid recommended that I let the unpaid balance go to collections because at least this way I can potentially negotiate. What the f. This is a low-tier online school for a reason, I suppose. read more