We recently rented a house from The Cape Housing Company over the week of labor day, and we had an…read moreexcellent experience! First of all, let me begin by saying this is not airbnb - it's better. It's cheaper than airbnb, and the owner of the rental agency lives nearby, and is able to help you with any questions you may have. The location was amazing for the price that we paid, and the house was spotless with a huge yard. We had such a nice time strolling to the beach or taking a short drive into town. The house was also nice just for hanging around and playing games or whatever. I usually stay in airbnbs when I travel, but this was a nice change -- it felt good to support a local business, which made me feel like I was helping to build the community AND saving money. I would highly recommend The Cape Housing Company for any Cape Cod vacation. You won't regret it!

My family has rented houses on the Cape every summer for many years…read more Usually we rent from families directly but our family has grown out of many of the homes we have rented in the past, so we went through this agency this time. We rented a large house which sleeps 14 people this summer. The first thing was we had to rent the linens separately. OK fair enough-it is extra work and expense to wash those after renters-even though we usually do much of the laundry before we leave a rental anyway...so we get to the house, all 14 of us and there is one roll of toilet paper, and one kitchen hand towel for 14 people-really? When we called the agency, we were told we were to provide all of our own paper goods. OK yeah, its not our first time on the merry go round here-we know we need to go to the store but to not put even a 'starter' roll of toilet paper in each bathroom-come on. That's just cheap. For several thousand dollars a week, you provide a bit of TP and a few creature comforts. There were also not enough waste baskets for the bathrooms and bedrooms. And the kitchen policy was so militant in terms of leaving no food that there were no condiments or olive oils or anything..... Every other place we've rented has had a few nice things left behind so you don't have to get EVERYTHING to stock the kitchen. And we in turn leave things for the next renters. There was a sign on the refrigerator about these policies...it read a bit like a warning for teenagers renting a party house. Then there was the cleaning policy: the cleaning was extra, a lot extra, but did not include the linens or the floors or the stove, ...ok we are also apparently supposed to clean the house too-sweep floors, etc. and pay the fee. There are so many cool places on the Cape, there is no reason to put up with this lack of accommodation for a big expensive rental.

We rented a supposedly luxury home in Centerville, MA and although the view was fabulous, the home…read morewas not clean and the porches - which were a major part of the experience, were dirty, dusty, full of cobwebs, etc. We attempted to contact the company - NEVR - before posting this review but after several attempts at reaching a manager and leaving multiple messages - we gave up. So disappointing, as we brought in dear friends from California and No. Carolina - I'll remember this birthday celebration as a beautiful view and very disappointing stay.

We used New England Vacation Rentals to rent a property for 4 nights…read more Friendly service and they listened to what we were looking for. Our place was super clean, check in and check out instructions were clear and easy to follow. THANK YOU! We had a great time and our stay was very comfortable!

I would never rent from them again. We visited for a week & rented a property on Kimberly St in…read moreHarwich & it was awful. There was 4 days of the town digging huge holes on the front lawn & street of the property we rented. We had to move the cars each morning from our driveway. The digging started at 7am and the whole house was shaking. On day 3 the workers broke the water main and we were without water all day long. We called the agency and all they did was offer to give us $200 off despite the fact that the owners knew that this type of digging was happening. The workers and police said the owners knew 4-6 weeks before the work was scheduled and they never warned us. Absolutely awful! Edit based on the owners message: My husband continued letting you guys know about the ongoing construction and you guys made no offer to move us or any. It wasn't until we were without water for a day that you offered a $200 discount- which is not okay when there was 4 days of construction happening right on the front lawn. You didn't try to make it right at all. Very disappointing.

Martha Murray Vacation Rentals is one of the worst rentals on Cape Cod. I would highly recommend…read moreavoiding this company at all costs. Poor communication, very poor response times, last minute cancellations and all around rude customer service. I wish I had a better experience but after multiple times dealing with this company and it being a failure each time, I will not be recommending this company or using them ever again. Thank you for reading and hope this helps people from a bad experience.

I've been trying to arrange for a rental place on Cape Cod for a week after filling out the inquiry…read moreform on their website. I got in contact early and spoke with a person on the phone. Now I can't get anybody to even answer when I call. I"ve called several times for the last three days. I've even resubmitted the form for the place I'd like to rent and have not gotten any response. I'd be happy if they'd just say they can't rent the cottage to me - at least I'd know. And it would be nice if they met their claim of a response within 24 hours. Perhaps there are problems at the office of which I'm unaware but, regardless the reason, the performance is extremely poor. UPDATE: Finally got a response asking if I was still interested in the property. I'd already arranged for another rental.

From the owner: For more than 30 years, the team at The Rental Company has been providing families with memorable…read moreCape Cod Vacations. Offering over 600 vacation rental homes Cape wide, ranging from classic cottages to water front estates, our vacation rental specialist are sure to find the perfect vacation rental property to fit your needs. Browse our listings on our innovative website, capecodvacation.com, a premier online resource for locating and planning the perfect vacation rental on Cape Cod. For all of your rental needs, call William Raveis The Rental Company. We also have Sales Offices - for when it is time to own a Second Home

We booked a month-long rental for over $11,000 a week in Dennis, MA this past summer. We were not…read moresatisfied at all with the efforts put in by Kinlin Grover, the rental agents. The house was not ready for our arrival - it had not been cleaned thoroughly, owners clothing items still in the house, doors and windows stuck, outside shower not turned on, propane tank not filled, pictures leaning up against the wall...just to name a few things. Anytime we needed something fixed, it was a hassle...and we had workers in and out of the house for the first two weeks of our stay - repairing things that should have been done before our arrival (fixing toilets, setting up the stairs to the beach, etc.) The property manager for the house did not even show up once while we were there. Clearly, Kinlin Grover did not do a thorough inspection of the house before we arrived - which is completely shocking in my opinion, especially considering the price we paid for this month-long rental.

sold us a flooding house. had no way to offer any help or responsibility for doing so.read more

I stayed on Great Island last summer for a 2 month long rental because of COVID and with working…read morefrom home what better place than the cape! I had a few minor issues like no propane gas in grill that the office responded to quickly and very professional. We were talking about how excited we where to have a lobsterfest and Susan the owner just so happen to ask me to check to make sure that the house had a lobster pot and crackers which it did not. She said not to worry and went out to a few stores and could not find one since it was 4th of July weekend and were sold out. She was kind enough to bring us her own pot and crackers and I was not only grateful that our family was able to enjoy our lobsterfest but was very impressed that Susan spent hours looking for the pot and that she was kind enough to loan us hers and to check back in with us to see if we needed anything else at least 4 times during our stay. The house, views and area was absolutely beautiful and we have already booked for 2021!

Review of Sandra Tanco:…read more Several years ago, my husband and I inquired about a property on Colonial Way in Harwich Port. Sandra showed it to us. We were very interested. We told her we'd like to negotiate a purchase price, and she had the owner contact us. She stopped returning our calls, and the for sale sign on the property came down. Behind our backs, Sandra had bought the property for herself. I would not recommend this underhanded and unethical person to anyone interested in working with an honest real estate agent.

Terrible terrible terrible. Never again with this company. This place is disgusting. There were wet…read moresheets, towels, a matress protector, rags in the dryer for at least 2 weeks. Thr positive is that at least we found out where that awful smell came from! There were also used sheets on the bed when we got there. The windows were dirty and there are cigarette butts on the floor on the deck. The "gentleman" I spoke to told me that non of that is their job to clean before we got there. Buyer beware with this agency! Daniel was very rude on the phone, and told me I didn't know what I was talking about. This isn't the first time we've stayed in this area, but it's certainly the last time we book through this company.

Sally quickly generates wonderful travel options that meet your budget and provides over-the-top…read morecustomer service before, during, and after your travel.

I reached out to Sally Wallace at Travel Inc in September of 2022 for some information on a…read moredestination wedding. She was a referral from a good friend who used her for her Curaçao destination wedding in 2021. From Day 1 Sally was informative and all around just extremely helpful. She assisted me and my now husband, with a list of resorts to check out based on our wants for our destination wedding. After some research, we chose Secrets Maroma Beach in Cancun Mexico. Sally knew a beautiful beach was something that was a non negotiable for us, and she couldn't have recommended a better resort. We locked in our wedding date and room block with the help of Sally, and it was SO simple. She was extremely helpful to get us the pricing we liked for our guests. We visited the resort for a site visit in Sept 2023, and it was PERFECT. Once the room block was established, Sally assisted all of our guests with their questions, bookings and countless changes from day 1 up until they arrived for our wedding this past October. She made sure our contracts, bookings and every detail was exactly what was promised. With a destination wedding, the communication can be slow but she did not miss a beat when it came down to making sure it was what we wanted and the pricing, etc was correct. Persistence is key, and it is something she is extremely good at. Prior to the wedding, she sent out beautiful packages to each and every one of our guests to ensure they had all the paperwork and information they needed. This included a gorgeous itinerary, a packing list and details of the resort. Every guest said it was extremely helpful! She even met up with me and my husband prior to the wedding to provide our printed travel details, as well as have us a very thoughtful and generous gift. She not only helped us organize a large wedding with 74 guests, but also helped us extend our trip for our honeymoon and made sure we got all the little inclusions that were included in our booking. The wedding has come and gone, and it was EVERYTHING we could have dreamed of. It wouldn't have been possible without Sally. She is extremely kind, patient and just all around amazing. We will be using her, and Travel inc for all of our trips/vacations in the future.