Len has always been my go-to for repairs and purchases. For those that complain, you get what you…read moregive. He is the most ethical jeweler I have ever met and soon he will be doing some custom pieces for me. I will never go anywhere else as do many people on the Cape. I live in KC and still will only use Len. I am a customer for life!

Buyer beware. Went in for a basic watch, bought same…read more When I got home and looked at the instructions, the manufacturer's suggested list price fell out. It was half the amount I was told and charged (verified online after the fact). Can not recomment nor will I be going back. Live and learn.

The guys here are friendly and helpful. Remember that these places offer short term collateral…read moreloans. Probably 25-50% of the item's value. Thst being said, if you're in a pinch and can pay the $ back in a week or two, the interest isn't bad and your item(s) are returned exactly the clay you left them. Thanks guys.

Very stand up business,wonder people working there,with great prices on everything!!!read more

the best customer service I've received at a jewelry store With amazing prices. I've bought…read moremultiple watches from here and have always gotten amazing service from all of the staff. can't wait for the new store to open and for more options to be available

My father left me a ring he had treasured and worn all his life. It was , unfortunately too small…read morefor all but my smallest finger from which it fell off and I thought Lost forever three times. I spoke with their jeweler, Michael who understood the sentimentality of the original piece and to keep the materials. He designed a new ring carved in wax to the input from me,. He used my father's ring, his brother's ring and my ring to create a remarkable treasure using the lost wax process. Needless to say Michael is a true artist with soul. God bless you.

I had a fantastic experience at Osterville Jewelers when I went in to have my bracelet repaired…read more Both of the ladies who helped me were incredibly kind, professional, and welcoming, and they made the entire process easy and stress-free. Raine stood out. She went above and beyond with her attention to detail, knowledge, and genuine care. She took the time to explain everything clearly and made sure I was completely comfortable and confident throughout the process. Her warmth and professionalism made a lasting impression. The overall customer service was outstanding. Osterville Jewelers clearly values quality workmanship and exceptional service. I would highly recommend them to anyone and especially recommend working with Raine if you have the chance.

As the knuckle on my ring finger had become too large to remove my wedding band, engagement ring…read moreand anniversary ring, I went to Osterville Jewelers this morning to have all three cut off. My expectation was to then have them all resized. Greg, the owner could not have been kinder or gentler, first carefully cutting the three rings off my finger and then explaining it would be a few months before the atrophied part of my finger where the rings had been would fill back in so they could be properly fitted for me. He charged nothing for his service and I will definitely return in a few months to have him restore/replace/reset/resize my rings - whatever is necessary. My experience warrants the five star rating and I believe I can recommend Greg and Osterville Jewelers with great confidence.

I visited this great shop in August and was highly impressed by their great ( actually amazing . …read more ) inventory of beautiful jewelry ; a lot of coastal themed pieces and excellent quality ! I purchased several pieces and wear them everyday !! I will be a frequent visitor to this shop whenever I am on the Cape . Also worth noting is that the family running the shop were absolutely welcoming , accommodating and super friendly ! I recommend this shop , hands down , to everyone who loves jewelry as much as I do !!! Pegi Everett Marlborough MA

To say I am disappointed is an understatement. I have been a loyal customer for years and the owner…read moreshould be ashamed of herself. I bought a Cape Cod bracelet 3 days ago from her she charged $450 the silver one with 2 gold balls. I then went to Provincetown yesterday same exact bracelet $315 I called to see if she would do anything and her daughter gave me some bullshit story about gold and silver prices.. obviously I understand making something off the sale but that ridiculous.

This family owned business has something for everyone. Many options for Cape Cod Bracelets…read more Beautiful gold jewelry and gem stones. The staff is friendly and helpful. so many unique pieces.

My husband ordered the octopus cuff bracelet for me for our anniversary, and it's FANTASTIC! But…read moreeven more than the jewelery, the customer service was top notch. The item was shipped USPS, and my husband called last week to check on the delivery date to see if it would arrive in time; on Friday, they left him a messge that they could upgrade the shipping service, and they DID it before we got back to them! That's such amazing consideration to help make our anniversary even better!

Went in to get a replacement for my fishing wire necklace that got all distorted over time (which…read morethey sell multiple places on island-another Jeweler wanted $18) Owner offered to fix it for free and didn't even ask if I purchased it from him.

Let me start off by saying, the worst customer service. From the moment I walked in with my family,…read morewe were given a look of "being a bother". The owner did not greet us and when my family member mentioned that her bracelet she purchased from him needed repair, he just took it without asking what's wrong, giving a timeframe of how long it would take to fix it etc. . Now keep in mind WE purchased from him last summer. In addition, he spoke to ALL other patrons (coming and going) except us. Literally the kids, parents yet, he did not speak to my mother and I but kept looking at us. He was extremely rude and it was not okay. When asked about his accountability, he said, "I was busy"... however you were not too busy and VERY excited to help me last year when I purchased from you. In addition there was music playing by Marvin Gaye and in his irritation (clearly with us), he turned the music saying "it's driving me crazy" and turned it to "another artist". I've been coming to Martha's Vineyard for years actually decades and this level of treatment is unacceptable. I'm disappointed in the beyond lack of customer service he gave MY mother. I will never shop in there again nor will I make a recommendation to anyone to shop there.

These scum stole from my 90 year old veteran grandfather. He went in with a double minted quarter…read moreand after the guy looked at it he gave my grandfather a Canadian quarter instead. These scam artists should be in jail. Don't go here. They're not even accredited by the better business bureau. I am so pissed!

Great store with great prices and lots of knowledge. I have been going there for years. Tony is…read morevery easy to work with...I'll be back soon Stuart