I needed to have my freeze proof outdoor faucet replaced. Checked into Yelp, received 4 bids. Zack…read morehad good references and could come same day (Saturday) with a couple of hours. He arrived promptly and got down to business. I liked his good attitude and was impressed with his knowledge of the project. He quickly picked up the faucet parts and completed the work quickly and efficiently. He tweaked some install steps to best provide for a lasting installation. His fee was below the $250 minimum bids I received. I would and will recommend Zack to my friends.

Responsive and fast service but very overpriced for services rendered which included installing two…read moretoilet handles purchased from Amazon, moving my own sink faucet from one upstairs bathroom to another and installing two other bathroom sink faucets. Fast service but be sure to ask for quotes ahead of time.

I had a pipe spraying water under my bathroom in the crawl space…read more I called and within an hour Rhett was here and replaced the old pipe. Very sharp, polite, professional and efficient. Highly recommend then

Thank God for this company - Called this morning with a…read moreleak out of the water heater/recirculating pump. Mario H shows up prior to noon and by 1:00PM my leak is fixed and a new recirculating pump is installed and water back on. One call - problem solved. Highly recommend this company and hopefully you get Mario on your job!

What a great company. Gabriel was on time and fixed. My problem. Had a very reasonable price. Would…read moredefinitely use them again. Highly recommend.

New construction build here with 13 months of experience working with Prime…read more Rough in plumbing and final plumbing for new build was done as expected. I'm not an inspector or permitting, so I'm communicating results from the plumbing work. My general lens as an owner, does the water run and are there leaks. Called Prime in Feb '25, we had a leak at a bathroom faucet and faulty plunger, booked an appointment and had a plan to inspect. Calls, text and emails, the issue was resolved July 16th. Painful experience to get Prime to get the parts to repair this and it required 4-5 months. When plumber was in house, he was upbeat and positive, I always appreciated that, given the repair timeline. It took a long time, and appreciative this was resolved. 12 months and 2 weeks into the plumbing ownership and a check valve on the inline in my garage leaked and has caused Subfloor, LVP, and wall damage. Tally for repair is adding up quickly and laundry room is unusable at the moment due to the water leak. In summary, the office is solid answering phone, confirming appointments (4 stars) The techs when are in home are focused (4 stars) The results, water leaks and both extensive and costly repairs that have caused inconvenience for our family (1 star) As an Elite Yelper I encourage you to proceed hiring Prime with thoughtful caution (Overall 2 star).

From the very first phone call, this company impressed us with their professionalism and customer…read moreservice. Steve was the first technician to come out, and as a water softener specialist, he took the time to thoroughly explain how our system worked and carefully investigate the issue. Instead of trying to sell us something we didn't need, he honestly determined that the problem wasn't with the water softener and pointed us in the right direction. He quickly connected us with Mark and Makayla, who are experts in microbial septic systems, and they were absolutely incredible. Both were extremely patient, knowledgeable, and thorough. They took the time to answer all of our questions, explain everything in detail, and walk us through our concerns without ever making us feel rushed. It's rare to find a company with this level of integrity, expertise, and genuine care for their customers. Steve, Mark, and Makayla were all amazing, and we truly can't recommend them highly enough. If you're looking for honest professionals who know their craft and put customers first, this is the company to call!

Kyle with Master Rooter Plumbing was great. He gave me a lot of information when it comes to taking…read morecare of my septic system. We called Master Rooter Plumbing because we were having a septic tank issue and they got to us the next day. I would recommend everyone use this service

A HUGE THANK YOU to Brad @ 24/7 Plumbing LLC. My water main broke and left me in an emergency…read moresituation. I met with 4 companies, but Brad was the best! He showed up ready to complete the work the same day. Brad was honest and made the repair quickly, professionally, and at the right price!! Definitely give him a call for your plumbing needs!!

Absolutely amazing and honest plumbing company. We were freaking out because plumbing isn't our…read morespecialty and Meridian water caused build up apparently to our shower we replaced the faucet, the valve, flushed the water heater and we should have just called Sawtooth! It would have saved us money from the get go. Honest to goodness plumbing Chris saved the day and didn't charge an arm and a leg. We are keeping them and referring everyone! Idaho original good guys.

First I want to call out Charlie, she was amazing to work with showing empathy and care throughout…read moremy project. Andrew, Justin, and John all worked around my schedule and took the time to explain everything. I always felt like they had my best interest at heart. Thank you team!

I highly recommend using these guys, this is my second flood that they have come out and help me…read morewith. They worked very fast and made the process easy. If you're looking for a reputable company to help you out with a disaster these are the guys to do it.. And the best of all when everything was completed, they gave me a free Thanksgiving turkey. .

An end-to-end great experience. Bri, who answered the phone…read moreand Carson, who replaced pump, motor, and controller; and other team members who dropped by with supplies treated me (and my problem) like I mattered. Bri was friendly, effective, and clear; definitely a calming influence. She sent Carson out in less than 3 hours. Carson also was friendly, effective, and clear; worked in the increasing August heat, pulled out the well pipe, found the problem (worn wire coating & bare wire in the well casing) and explained what could be done. While we could have stopped there with the wire, he patiently explained that the pump was operational and though it showed small signs of impending failure, he could reinstall it. At my request (no hard sales pitch from Carson) he went on to replace the pump, motor, and controller (which was discovered to have a failing capacitor). All of this in a little over two hours. Both Carson and his colleagues who dropped by were respectful of me and my property. If the need comes up again for me, I will definitely call Phipps Water Solutions. They completely solved my initial problem, along with the discovered issues. All without a single complaint, impatience, or rudeness.

DPWD was running a special for a free well inspection. What the heck it's free. Austin called ahead…read moreof time to let us know he was on his way, I like this. He was polite and professional per my wife. He did his thing and called me the next day to talk about what he found. He was proactive in his findings, especially when it comes to well access. We discussed solutions and came up with a plan for when the time comes. I couldn't be more impressed. 5 stars all the