I strongly advise against retaining the services of this law firm. Unfortunately, my experience with this firm characterized by a lack of proactivity , unprofessional, false misrepresentation, and poor communication. In order to receive updates on the status of my case, I had to follow up with them repeatedly, resulting in my missing a hearing which I had not been notified of. Moreover, at the outset of my engagement, I was instructed by Willie to produce a considerable amount of paperwork which was both time-consuming and costly.
During mediation, I was disappointed by the behavior of the opposing side, who were granted four hours of time while we were allotted less than fifteen minutes. It was clear to me that Willie did not prioritize my case and was not willing to fight on my behalf. Rather, he advised me to present a final offer and simply walk out. This lack of support left me feeling unsatisfied and unsupported.
Furthermore, while the firm was prompt in sending payment reminders, they were not nearly as diligent in providing updates on the progress of my case, leading me to question their level of investment in my interests. He even told me a huge bs "Steven, we spend so much time with you. My firm should be Cantu & Cantu & *your last name*. These are the people you want to stay away from. I am disheartened by their apparent priority on collecting fees rather than providing quality legal representation to their clients. Furthermore, Willie's tantrums and dismissive behavior when I requested updates and information were not only unprofessional but also led to his ultimately firing me as a client.
In light of these experiences, I cannot recommend this law firm to anyone seeking competent and reliable legal representation. The firm's lack of attention to my case, combined with their apparent prioritization of fees over service, has left me feeling deeply dissatisfied with their representation. In fact, I have initiated a complaint against the firm with the relevant board.
To provide further context, I should note that Willie made numerous promises regarding my case, but became agitated when I inquired about updates or next steps. To my surprise, I missed a court date for which I was not given any reminder. While I received regular text reminders regarding payments, I never received any notifications regarding case updates or proceedings.
To add to my disappointment, the firm is now withholding both my paperwork and refund, failing to respond to my requests for information. This unprofessional behavior is unacceptable and raises serious doubts about the firm's competence and ethics as lawyers. I'm now at loss with no legal representation cause of Willie while I have a trial coming up. read more