My dog is a patient here, but he primarily goes to a specialist very far away. I use this clinic in…read morefor routine vaccinations only. I just called them an hour before close on a Friday night with what I thought was a pseudo-emergency. My dog had ripped his toenail off last week and it just started bleeding again. We couldn't get it to stop bleeding. So I called this place up expecting to either: 1) Be seen, but at a huge cost ($$$) to us, or 2) Be told to go to an emergency clinic ($$$$$$) Boy, I am so glad I called. They walked me thru a home remedy that worked and saved me an expensive last minute trip to the vet. Maybe it's because it's a Friday night and they didn't want to deal with me, but I feel like they were so fair and ethical. They didn't just seize the opportunity to bill me for an emergency. Thank you!!!

The worst. They cannot be trusted with a simple procedure. If you truly care about your pet and…read morelet's face it, we all do. There are much better options out there. Safer Options that prioritize safety too

I've been going to LAH for many years. My dog has had a lot of different health issues, and each…read moretime, Dr. Lainer would explain what was going on, what was needed, an estimate of the cost, recovery time, and more. She was the kid I never had, and they knew that. She passed away last week, and I'm heartbroken. But was reassured that I was doing the right thing (& I know I did, because she had a good, long life). I am deeply grateful for the compassion and kindness shown by the Dr. Gary Lainer and the staff during one of the most difficult times a pet owner can face. They treated my beloved CeCe with gentleness, dignity, and respect throughout the end-of-life stage, while also taking the time to clearly explain each step and support us. Their patience, empathy, and genuine care brought comfort when we needed it most. I would wholeheartedly recommend this veterinary office to anyone looking for a skilled and caring team that treats pets--and the people who love them--like family.

This is my first time writing a Yelp review. Frankly, this place, specifically Dr. Lainer, should…read moreget 0 stars. I am appalled by lack of professionalism and respect that he displayed. At my dog's 10 week old puppy visit with him, he administered an oral dewormer without my approval. As a service dog in training for the largest service dog industry in the US, my dog is on a strict treatment schedule, and as the puppy raiser, I am responsible for all the costs so I made it clear at the start of the appointment that I would only like what is listed on the treatment schedule, nothing more or less. This dewormer ended up being an additional $40, which I had to pay for since it was already administered. At the 13 week visit, I requested for this dewormer to not be administered and there was no issue. Today was the 16 week visit. When the appointment started, I stood at the head of the table, where I stood during all the appointments, to give my dog treats to make the vet is a positive experience. Dr. Lainer rudely told me to move and that I was in the way of him trying to examine my dog. I moved out of the way to the wall, yet he never went into the space I was in, so I'm not sure how I was in the way. He again grabbed the dewormer, and the vet tech told him that I don't do this, which he ignored. I then spoke up asking him to not administer it, to which he responded "I'm going to give it to him", and then pumped the medicine into my dog's mouth. I asked if I was going to have to pay for it then, since he gave it against my approval, and he said "yes you are going to pay for it". He then threw his hands up, shouting at me about how he is deworming my dog so that I don't get worms from him. My dog had negative fecal tests and does not have worms. He then yelled about how if I don't want him giving my dog medicine, pointing towards the vaccines, that he wouldn't give them to him and to take him somewhere else. It was clear that I only did not want the extra dewormer, and that I was here to receive the vaccines. This whole time, the vet tech had a shocked expression on her face. I finally responded that I will take my dog elsewhere then, and Dr. Lainer stormed out of the room. The vet tech profusely apologized and walked me out. If there is anything good about this place, it's the vet tech and front desk staff who have all been nothing but wonderful to my dogs and I during our visits. In past visits, Dr. Lainer has made other condescending comments to me, but I always just brushed them off. Not sure what happened today, but it was unacceptable. I have reported him to the Board of Registration in Veterinary Medicine. Save yourself the hassle and avoid this man. There is an animal hospital up the street that I will be going to instead now.

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

Say Goodbye At Home…read more View all Say Goodbye At Home 5.0 (334) Overview Services Reviews Photos By owner About Reviews from the web 4.9/5Facebook · 23 votes Google review summary 5 4 3 2 1 5.0 (334) Reviews All compassionate128 comfort55 stress18 euthanasia18 +6 Sort by Most relevant Newest Highest Lowest L Cheney Local Guide·80 reviews We had to use Say Goodbye At Home for our big, beautiful 15 year old boy. The older he got the less tolerate he became of even routine visits to our vet of many years. She gave us a list and we happened to choose Say Goodbye At Home. I'm so ... More

I messaged Dr Holt on a weekend night and she got right back to me. She came and picked up my baby…read moreParker. Dr Holt is so compassionate and you can see how much she cares and feels your pain. Thank you Dr Holt for taking good care of my baby Parker.

We're so happy we discovered Wigglebutts & Pups! Chantay walks our dog a couple of days a week and…read moreis great with her. She gives us detailed updates, including photos, after every walk. She's super friendly, responsive and reliable and we'd recommend her any day!

Chantay at Wigglebutts is the best! She has been walking our dogs for 6 months now and is always on…read moretime, SO kind, and clearly loves our dogs as much as they love her. She gives us an update every day with pictures and videos, and has really taken the time to get to know their quirks and personalities. We are super thankful for Chantay! We trust her fully with our pups and wholeheartedly recommend her to anyone that is looking for dog walking, sitting, or training.

Cheryl has been taking care of my four legged boy for almost 5 years now. She is the owner of…read moreShebby's Pet Services and as soon as you meet her, you know she is reliable, will be there to take care of your pet each and every time and most importantly she loves animals! When I was looking for a dog walker/pet services professional, I wanted someone who would love my dog as much as me and my family love him. Well, I joke with Cheryl because my dog loves her more than me! 5 stars. You will be happy Cheryl is taking care of your pets!

We absolutely adore Shebby's Pets!! If you want a reliable, honest and genuinely loving dog walker…read morefor your fur baby, Cheryl is your gal. We are so thankful!!

Not only are we happy with our service at Banfield but our Leo loves it there too! Everyone knows…read morehis name as soon as he walks in and he loves saying hi to everyone. He also loves getting treats after his vaccines. The staff is absolutely fantastic and they always make time to see Leo. All other vet offices we called gave us 1-2 month wait times which was not realistic for a small puppy. We love the extra attention we get over here. We've also accessed the 24/7 vet chat and Banfield immediately follows up the next morning. Unfortunately, we haven't gotten to see the vet in person and they take Leo so we don't get to see the evaluation. The vet does call into the treatment room and answers ALL our questions. Dr. Stam is incredibly nice. We feel very grateful that we landed here.

I'm honestly angry, confused, and pretty heartbroken after what happened at Banfield Pet Hospital…read morein Westwood. I brought my 11-week-old puppy in because he was limping on his back left leg. That was the main reason for the visit. I also mentioned his stomach as a secondary concern. I came in trying to be proactive and take care of him, and I left feeling like I made a mistake bringing him there at all. They took my puppy to the back and didn't allow me to be part of the exam. I didn't see him for a long time and had no idea what was happening. Meanwhile, I'm being pitched every test, medication, and a "wellness plan" over and over. It honestly felt like a sales pitch, not a medical visit. At one point she even said, "I hate to sound like a used car salesman." That's exactly what it felt like. I brought all of his records from a vet visit just a week ago. The person talking to me admitted they hadn't even looked at them yet. So how are you recommending treatments and tests if you haven't even reviewed his history? Then they tell me they're "worried about his stomach," which I only mentioned as a secondary issue. I asked again about his leg, the whole reason I came in, and they told me they checked it and didn't see any problems. After being pressured over and over, I declined everything except a fecal test. Then, as I'm literally on my way out, they stop me and suddenly say his leg doesn't look good. I asked what changed, and they told me they tested the wrong leg. The wrong leg. I brought him in for a limp. How do you examine the wrong leg and tell me he's fine? Did anyone even watch him walk? At this point, I still hadn't seen my puppy or spoken to the vet. So I asked to speak to her. When she came in, the first thing she said was, "Where is the little guy?" while looking around the room. That honestly shook me. How do you not know where my puppy is if you've been examining him for the last hour? Then I'm told he's in the back and people are taking turns cuddling him. Why are people cuddling my dog instead of focusing on his care? That didn't make me feel better, it made me more concerned. Then again, I'm being pushed to sign up for the wellness plan, and now I'm being told my puppy might need surgery. I still haven't seen him at this point. I somehow still ended up paying for an exam and medication. When they finally brought him to me and I got home and put him down, both of his back legs looked hurt. Both. He looked worse than when I brought him in. I have no idea what happened to my dog while he was in the back, and that's the worst part. And just to add to the frustration, my original 10:30am appointment was rescheduled that same morning to 2:30pm. I walked in worried about my puppy. I walked out more worried, with no clear answers, no trust in what actually happened, and feeling like his care was not the priority. If you love your animal, please think twice before going here.

We have never had a bad experience with any of the vets from this service. Especially Dr Gollub,…read morewho is the literally the best vet EVER. We have five cats all with different issues and personalities, and he and all the staff are just wonderful with all of them.

Shady practice. Disappeared after September wellness check…read morewith diabetic cat.... miss diagnosed. Prescription not renewed... no records

After watching my beloved Goldendoodle go from being a happy champ battling cancer for 10 months,…read morehe had a quick decline after the cancer spread. I called Lap of Love early in the morning on a Saturday, and they had an opening on Monday as well as an off-hours visit that evening due to a cancellation. As much as I wanted to put this off, I knew that I couldn't do that to my best fluffy guy and reserved that night's appointment. Dr. Kim (Smith) arrived just before 8pm, and after greeting my sweet boy she sat on the floor with him and explained the process, what he would feel (nothing after the needle itself) and asked if I had any more questions. My sweet boy left a while later with her - bundled up with one of his squeaky toys - and as I watched them drive away, I realized that in 14 years I had never seen him driving away from me. It was an awful feeling, but Dr. Kim's kindness made me feel better about making that phone call earlier in the day. She emailed me the following morning to see how I was doing, and reminded me that she and everyone at Lap of Love were there if I needed to speak with them.

Lap of Love provided a wonderful service to me when it came time to say goodbye to my beloved cat…read morewho was suffering from cancer. I was very impressed by their quick phone response time. The reps were very kind on the phone. They were also very nice about rescheduling when I decided to wait one more week. My cat was always very feisty and hated the vet, so it was much nicer to have someone come to my house, rather than have him spend his last moments at the vet's office. Dr. Amanda was very kind and patient through the process of giving the injections to my cat. She took him out tucked into a cat bed, which preserved his dignity. She even followed up via email and a nice card afterwards. Lap of love also offers resources for both people and other pets who are grieving.

Hi. We took our dog to Sea Legs Integrative Vet in West Roxbury due to a torn ACL, arthritis, etc…read more and it was a very poor experience. Our pet had gone through rehab years before at a different location for a torn ACL on the other side and ultimately had surgery, but at his advanced age we decided not to do the surgery with its long recovery for this side. Session 1. The setting up of the initial appointment was great and the vet Dr. Jaclyn Coble was very responsive, fit us in right away. The staff were also very friendly. We went to the first appointment and the vet was examining our dog's knees and then went to do the Soundwave ultrasound on the wrong knee and when I pointed out that she had the wrong knee she said she thought that it had felt fine on that side (the side he has a titanium TTA in). I wondered why she was willing to do the procedure on a healthy knee. She made some comment about reading through his records, but I had not sent her his records. She proceeded and did the soundwave therapy on the now correct knee, but needed guidance from her vet tech, vet nurse on how to get the machine to work. Her examination on the wrong knee was $295 &$350 for the soundwave ultrasound for total charge for session I of $645 Session 2. We returned a week later to do rehab. First they did warm laser therapy. Then, they had our dog do an obstacle course, stand on an uneven surface. Finally, they had him use the underwater treadmill. While he was on the treadmill, they attached the neck collar at the front of the machine to him (there is nowhere for him to go as the treadmill walls are 4 feet high), but they had the treadmill going so slow that our dog was riding it to the back of the treadmill before he would walk and it was stretching on the collar so I very quickly untied the collar so that he did not get choked. No Session 3. We returned for the second soundwave session and the vet tech/nurse took us into the room and shaved his knee and they were going to start the procedure and I asked why the doctor was not doing it this time, if she was going to see him and they said that they were more than capable. I was not questioning if they were capable, but I did wonder how she would know if he was any better without seeing him. They went to get her and suffice it to say that it went downhill from there and we did not have the second soundwave and we will not be returning. I love my dog and I am willing to do anything to help him have a good quality of life, but this vet did not instill confidence, lied about reading his records, did not know what knee was injured, did not know how to use the machine, let them tie his collar on a moving machine and was either willing to do a procedure on a healthy knee or worse did not realize it was a healthy knee. We had done rehab with the first torn ACL, laser, water treadmill, obstacle/uneven surface so this isn't that the experience is new to us, but I have never felt such a lack of faith in a provider.

My dog was 13 when he tore his CCL. He could not have surgery so rehab was the only option. He is…read more90% recovered which is better than I even hoped. His leg does not interfere in his life at all which is amazing in an old dog.