Regina was an absolute delight. Her studio is incredibly cozy, welcoming, and beautifully…read moredecorated, you can tell she puts real care into every detail and truly prioritizes her clients' comfort and satisfaction. I'll 100% be booking with Regina again.

The spa is lovely and calming. I enjoyed my 60 minute massage. I was able to schedule and reserve…read morean appointment using ClassPass.

I don't have pictures, because respect for the space that it is. I was gifted a massage here, the…read morecheck-in process was okay, definitely didnt anticipate all that paperwork but it made sense. I went to change out of my street clothes for their gown and slippers and well, I could not fit either. I was confused, no one had asked my size so I figured the items would be fit most? Im an XL and that robe could not go around, the slippers were like a size 7. The kicker was you were supposed to undress to sit in a coed waiting space with a direct line of sight for thr front door. I was very uncomfortable. I thought for sure I must have missed something. I went back and grabbed a towel (that also did not.wrap around me) to cover anything exposed. The massage itself was a good one technically, but the room was hard to relax in as I could hear cars passing by in traffic and passersby on the sidewalk talking. Personally, I am drawn to go back but I highly suggest some additions to have all guest feel welcomed in the space.

I use to have the weekday monthly package but now I just come every 2 months or so. I love the…read moremassage therapist that I see (Aimee) and the other staff at the desk have been great. My partner came and the robe didn't fit her size so I wish they had more size-friendly options

I genuinely don't have enough words for how incredible my ritual massage with Kendra was. From the…read moremoment I stepped into the space, I felt supported. Her touch was so intuitive to the point where it it wasn't just a massage.. it felt like deep, therapeutic work for both my muscles and my mind. Honestly felt like I had just released months of stress and stuck energy.

I had the enhanced ritual massage with the scalp experience add on…read more I have had hundreds of massages in many different US states as well as abroad and this one was by far the best. Every single tiny movement Kendra made felt intentional. I felt so taken care of. It was such a magical experience it actually brought me to tears (sorry Kendra.... Awkward lol). But I really felt a deep healing. Kendra is a master at her craft.

Daphnee's service is exceptional. She listened very intently to my needs and made sure my massage…read morematched what I was looking for. Even after good communication and an amazing massage, she still requested feedback to ensure she could enhance wherever needed. Her space is relaxing and clean. Her prices actually make it possible to go more regularly. What a wonderful experience. I signed up for a monthly subscription!

She hits all the spots. Strong yet delicate, very in-tune with the body. i am a nurse so my job is…read morehard on my body, I have recommended many to pay her a visit! She is professional, very accommodating and cute space!

I so love this place. Kingsley really listens and gives a wonderful massage. She is amazing!read more

I cannot express how thankful I am to have found Htown Wellness. I moved to Baltimore from DC about…read more4 years ago, and I've been searching for a local massage studio that would meet my very high standards. I always joked that the woman I went to in DC had ruined me forever, because I've tried a bunch of different places in Baltimore and haven't found anyone who came close to my DC masseuse. I saw that Kinsley had a lot of positive feedback and decided to give Htown Wellness a shot, and my experience was so incredible that I came home and immediately bought a massage package to sustain me for the next few months. Kinsley is a miracle worker! I can't say enough good things. I have a neck problem that has been bothering me for MONTHS and I've made no progress trying to get the knot out, and she not only worked on my back and neck to help ease the tightness but she also discovered the root of the problem itself, which is the tightness in my jaw from clenching. Truly blew my mind. So thankful to have found this place! Cannot recommend highly enough.

The process to redeem the gift certificate is not clear and there is a lot of text communication,…read morewhich I was not a fan of, but beyond that it was a good experience. The massage therapist was great, and I really enjoyed my massage. I wish they gave you a heads up if you are not a member that it is a shoe free space.

TL;DR: Don't buy a gift certificate/card from this place…read more Zen and the City really appears to be set up for members and isn't equipped to interact with outsider customers. Unsurprisingly, most of the negative reviews are from people trying to deal with their gift certificates or gift cards since they are not able to provide reasonable service to people unfamiliar with their procedures. Throughout the process, I had to chase the owner, Gary, repeatedly over text and phone in order to get any information. A list of things I wish I knew before attempting to use a gift certificate here: I was alone in the building, not just the room, with an unknown man. Zen and the City is a therapist-owned establishment that has appointment-only booking for services. In light of this description, I probably should have known that I would be alone with my massage therapist. Except the website contains none of that information, which I only learned about after the appointment, so I was blindsided. My massage therapist was a very nice man who did his best to make me feel welcome and taken care of (Thank you, Anthony. You were the only good part of this whole experience!), but it was hard to set aside how uncomfortable it was to be alone with a strange man without knowing before that no one else would be there. The gift certificates (physical) and gift cards (e-cards) are redeemed in different ways. The website doesn't make it clear (either in the description or during the purchase) that physical gift certificates are only redeemable for a specific service, and that the gift certificates and gift cards are considered two different products. When I got the certificate for Zen and the City, neither my father (who bought this as a gift) nor I knew there was a difference between the two until after I had my appointment and was told otherwise. If you redeem the service-specific gift certificate for the wrong service by mistake, Zen and the City will not inform you of the mistake when you book your appointment and will instead pocket the remaining money without further services or refund, even after their error is pointed out to them. I suspect they would have prevented me from redeeming the gift certificate for something that was MORE money than the one I used, but when I accidentally used it from something that cost LESS, I was only told afterwards when I couldn't fix my mistake, or receive a refund for the balance. The initial confirmation text message is meaningless. It doesn't accurately reflect that an appointment's successfully been made (because you get a text regardless), and it does not result in you being correctly signed up to receive text messages. Instead, they will contact you by email, no matter your indicated preference (which they don't know anyway because they never ask for your preference). If there is a problem with your email address, they will not use your phone number to follow up. There will be no further attempt to contact you. I'll be honest and admit that I made quite a few mistakes in attempting to deal with Zen and the City, and I accept the responsibility of those mistakes. However, I think it's important for future potential customers to know beforehand that this is the kind of business that is happy to take advantage of your confusion, your mistakes, or your unexpected illness (check out their sick policy). It's up to you whether you want to risk giving this place your money and time.

From scheduling to check out- this place was amazing! A hidden gem right in Fells Point! I…read morescheduled two 90 minute massages for myself and my BFF who was here from CT. Anthony was a pleasure to work with to arrange the appointments! Both of our therapists - Miya and Angel were really unbelievable! We are life long massage people- and were blown away! We will be back and we HIGHLY recommend to all!

This spa is the definition of relaxation. You immediately get offered drinks and the vibe is just…read moreperfect. Miya is a life saver! My back was desperate for a good deep tissue massage and I came out feeling like a new person. Highly recommend to anyone looking for high quality treatments! Will book with her again!

The ladies at the castle are amazing. I love coming to this place .It feels like home!read more

From the owner: We offer ionic detox foot bath, Reflexology hand/feet, Massage full body or chair, Mani/Pedi, Ear…read morecandling, Paraffin dip, Facial & beard treatment waxing, Supplements and more

So... My partner and I came here for her birthday. I purchased an IV Treatment for her and a B12…read moreshot for myself. And overall, I just wanted to see the entire place because there was so much they were offering on the website. I thought to myself this would be a great place for One-Stop shopping in therapy & self-care. When I called to get more information about the IV treatments, I was referred to the website of the third party who was actually providing the treatment. It was good information and I was all in! When we arrived the gentleman at the front desk, I believe his name is Adrian, notice my hat and we had a very long conversation. We were both from New Mexico and had a lot to exchange. He showed us around and was very pleasant. Small world! When we were completing the tour the practitioner arrived to give us IV treatments. My partner was set up in a chair that seemed to be used for the IV treatments. It was something like a dentist chair but you could tell it was specifically for that purpose. Then a customer arrive to use the bike (for some sort of oxygen treatment) and another employee basically came and said we had to move. She made us felt as though we were intruding because the woman administering the IV treatment was a third party vendor (she further relayed she had no control over those appointments so we had to move). It was off-putting. We moved into a room that seemed to be for massage therapy. The whole experience left a bad taste in my mouth. The woman administering the IV treatment had to break out her phone flashlight to get enough light to administer the IV. I also use the red light therapy bed and honestly looked forward to trying some of the other therapies (specifically massage & acupuncture), but I don't think this is for me. The massage rooms look very private and perhaps calming. However, there seems to be a lot going on in the main space. It gives me locker room vibes, which may work for some, but it was not what I was expecting. If you live in the city, you can have IV treatments at your home. They'll come to you. That's what I've done going forward.

Massage with Kelly was a an amazing experience. She is a gifted therapist with healing energy.read more