Hardwick Pond Veterinary Clinic is the best! We have three beloved dogs - all different breed…read morerescue dogs - and Dr. Van DerVelden and his wonderful staff have taken care of them regularly for years. We finally had to have one of our dogs put down - our sweet precious English Bulldog went to sleep due to a large cancerous tumor. The staff was sensitive and loving in every way, and helped us through some difficult decisions. No matter how big or how small the issue, Hardwick Pond Clinic has been there for us. And they never gouge or inflate the price - it's all totally reasonable. We HIGHLY recommend Dr. Van DerVelden and his clinic, and we just hope and pray he doesn't retire!

We've been taking our cats her for 8 years. Dr.. Van Der Velden and his staff are super kind,…read moreknowledgeable, and they take the time to answer questions. Also, the don't push for things your pet doesn't really need or try to sell unnecessary products. They do have special foods for sale for pets with prescription food needs which is easier than having to get the prescription and send it to Chewy, Petco, etc.

Dr. Sidorsky was absolutely amazing. He was extremely compassionate and genuine. He helped my cat…read morecross the rainbow bridge and it was very peaceful and not at all traumatizing- which was my biggest fear, as I have never had to put an animal to sleep. I have spoke to my family members afterward and it brings me to tears when I explain just how calm and understanding of a human being Dr. Sidorsky is. Previously I had set up an appointment for my younger sisters cat and she also reported an amazing experience. I also referred my aunt after hearing about my sisters experience. She also had a great experience. I will definitely be contacting him again when the time comes for my other kitty and I will definitely continue to refer him to friends and family. I wish more vets were as compassionate. Thank you Dr. Sidorsky.

Dr Sidorsky was a phenomenal vet for my elderly cats. I am most especially grateful to him for the…read moremost peaceful passing a Kitty could have. My beloved fifteen year old cat passed peacefully in my arms. He was the love of my life and I miss him terribly but am so comforted knowing he went at the right time with the kindest care. Tiger, Clyde, and I thank you!

Mixed review--- My kitten suddenly went limp while playing with my family and I rushed him here…read morebecause they're 5 mins away. Kitten was a healthy normal kitten that had seen my regular vet etc. They X-ray'd his chest to find fluid around his heart, the there vet said he most likely had a congenital heart defect that caused this, it's something that happens. Positive note -- they did not charge me for the X-rays being that they did it for teaching purposes, nor did they charge me for the items used to try to resuscitate him. (He was a DOA sadly) so I only paid the Exam Fee and Cremation Fee. The staff members I met were all lovely, helpful, and kind throughout this whole process and I still think kindly of them thinking about this whole experience. Negative/Confusing part- A week later I get a phone call saying I have been reported to the MSPCA officer saying he needs to come to the house to examine the other pets because there were "injuries seen upon further examination that seem to be from foul play or possible strangulation" Here I am devastated and grieving my baby... now add confused, and just taken aback. I understand that they are mandatory reporters in any sort of suspicious circumstances but I'm still confused at why they wouldn't tell me beforehand that they sensed foul play? I'm glad the whole situation is over with and I have my cremated baby back but it all just rubbed me the wrong way.... (My dog is healthy and happy btw, MSPCA officer came out to see him and talk about the situation.)

I have been going to this practice for many years and staff appeared to be caring until they…read moreweren't. The prices were very high but I still went here. I recently had to put my dog down for medical issues. The staff were horrible and treated me like I was at an interrogation! It is the owners decision and it broke my heart but what I felt was best for my dog. The staff treated me terribly! Don't they teach compassion in school for this very daunting task of euthanasia?? I would not recommend this practice at all! Go somewhere else! I hope the vet (who is very young) sees this and that her treatment of me follows her to the end of her career! I will never get over the added trauma she and her staff have caused me. I still have nightmares!

We just got our second dog from Winterhill last week and he is amazing! We have a 3 year old…read moregoldendoodle that we got from Leah 3 years ago and now a mini goldendoodle puppy, both very healthy dogs and the best dogs we have had! I highly recommend Winterhill, we wont get any future dogs from anywhere else. We live 2 hours away from Winterhill but our pups were worth the drive! Our vet told us we made a good choice with this breed. Leah has been very responsive before and after both purchases of our pups when I have sent updated photos to her. Our Remi and Teddy have stole our hearts

My dog was used and abused for breeding quite some time ago was found and brought to a shelter was…read moresick underweight and still lactating when found she needed surgeries and medical care for several issues. Leah denied any of this said she was in good health when in her care despite the vet stating she was in rough shape for quite some time . Adopt don't shop or be responsible and this place is still in business mind you check out the BBB site lots of issues and in the humane society list of worst breeders for the year 2019 for the state

We purchased a puppy 1 year ago. He is a healthy (except for a few ear infections which vet says is…read morefrom food allergy), sweet, gentle and loving little guy. He fit right into our family and loved us all unconditionally, he has stolen our hearts! We have a 3lb chihuahua/Maltese. They are the best pals and he is so gentle with her!! He is 55lbs at 1.2! I will say he was very expensive more than other sites, I was told 2000.00 on phone but he was actually 2600.00 plus tax so be prepared to pay more. He had stolen our hearts the minute we met him so we of course had to take him home , but there are good doodles out there for less. Hunter was terribly fearful of everything and everyone when we brought him home but has come a long way. He is still fearful of some men. All in all, we love our baby and can't believe the joy he has brought to our family!!

We are absolutely in love with our sweet Penny! From the moment we brought her home, she has been…read moresuch a joy. She is healthy, playful, and full of personality -- affectionate when we need comfort and silly when we need a laugh. Her temperament is everything we hoped for: gentle, smart, and easy to train. The whole experience with Denise was wonderful. Communication was clear and supportive throughout the process, and it was obvious how much love and care goes into raising these puppies. Penny is so well-socialized and confident -- you can tell she was raised in a nurturing environment. We couldn't be happier with Penny and feel so grateful to American Goldendoodlefor giving us such a special addition to our family!"

My dog received her first haircut today with Nichol and am very, very happy! My little Shichon not…read moreonly looked great, but a bath and haircut only took a little over an hour. I love that she only does one dog at a time, so no dog is in a kennel after a bath and waiting for their turn to get their haircut. Leah was so relaxed when I picked her up and instead of rushing to the door to get out, she was strolling around, so comfortable and stress-free. And her price is very reasonable! I'm very happy with K-9 & Felines, knowing Leah will always be in good hands and home quickly!

Nicole is one of the most caring groomers I've ever met! Nicole attended The Cat Grooming…read moreSymposium, which is a weekend long, immersive grooming seminar. I have taught many classes at TCGS as I'm a co-founder of the Holistic Cat Groomers Alliance. Nicole impressed me with her quick grasp of the material & insightful questions. I have no doubt she would put a cat's safety & welfare first, instead of risking the life of a cat for secondary aesthetic preferences. Nicole is also an active participant in my Holistic Cat Grooming forum and her input shows her compassionate dedication to the welfare & comfort of the cats in her care, in addition to a keen understanding of the compassionate, holistic method. I would highly encourage you to entrust Nicole with the grooming of your precious cat.

Since we moved to Amherst, we have had consistently excellent boarding care for our 9 year old Gt…read more Pyrenees mix. He's a nervous dog, and we have quirky feeding and medication directions when we board him. Wagging Tails has had no problem following our directions, and the care provided has been first class; our dog always trots toward the entry gate when we bring him in. Management has been flexible and understanding when we've had glitches in our schedule, and the communication by email has been prompt and complete. We are repeat customers, and will definitely board our dog with WT again.

My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

My dog Alfie has never looked better! He is a shitzu mix and it's great to find a groomer that…read moreknows how to trim his face correctly.

Never bring my dog here again poor job by an inexperienced groomer ,my old dog spent 5 hours here…read moreand got kennel cough too bad I can't leave 0 stars

We had an excellent experience with Christina. Our 3.5 year old Yorkie, Loki, was so full of…read moreanxiety that he would literally run around the house terrified for four hours straight barking and "screaming" as we called it (like the screaming goat) as late as midnight. It wasn't his fault, but we had to do something. He was taking medication recommended by our vet at the time. Christina's first visit was spent talking to us through Loki's barking and crying from his crate literally right next to us. She could see that in this state, he needed help before he needed training. She recommended we talk to our vet about a different medication, as she suspected the one he was taking was actually making his anxiety worse. She also recommended a change in his diet from store bought (high end) to homemade. We agreed to do these things and meet again in two weeks. When she came back, Loki was a different dog. He still needed training and still had anxiety, but we could now learn how to desensitize him to the things he was afraid of. (Doorbell, packages, strangers on walks, other dogs) Christina taught us the skills to train Lokie on these issues. Desensitizing will take time and commitment on our end and we are doing our best. :) We were not looking to teach our dog tricks, he does know the basics now though. We were looking for peace for Loki and our family. We are able to sit with him and take him places once again. THANK YOU CHRISTINA!!

I started training with my reactive dog Bella awhile ago and it has been a great help. She had…read moreawful reaction towards other dogs when we were walking. We get a few refresher classes once in a while to maintain Bella's good behavior. I've learned a few tricks I haven't heard anywhere before. Highly recommend.