Im a long time customer and they are professional and compassionate but it comes at a price. I feel they are worth it.

Dr. Kate DeLisle cared for our golden retriever for years. From the front desk staff, to the techs, to other vets, we always felt our pet's care was foremost in their minds. If we get another pet, we will definitely take them here. read more

We have been going to Northampton Veterinary Clinic for a very long time. Overall, always had a good experience. But more recently, we have been very impressed with Dr. Mark and her kindness, compassion and communication skills. I also appreciate that they are starting to text us with answers to questions which makes it easier to communicate when problems arise. read more

My cats have been visiting this vet for the last year and a half. Dr. Barnes was really helpful in getting my 10yo cat through a big patch of anxiety. She was careful not to run too many tests that would ensure I didn't come out of pocket for unnecessary expenses (oh, that student-on-financial-aid life). And she also trusted my cat mom intuition that his anxiety was exacerbating the issue he was having. All in all, v helpful! My 8yo cat sprained her muscle from jumping and one of the other vets was able to get her in the next day and take a peek at her. They gave her some pain meds and helped me with some advice on ensuring she took the pill. We've also had some vet visits to get rabies and other vaccines. Before the visit, I called the office and they were able to give me some pills that would help de-stress the cats pre-visit. Dr. DeLisle was so helpful in assessing Bella's vision and make sure my cats were healthy. We've seen three different vets here at various times and they were all helpful. Definitely, definitely recommend these fine folks! read more

Northampton Veterinary Clinic - Curbside Drop Off for pets - Veterinarians Near Me - Northampton, Massachusetts

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Love this clinic, and everyone I've worked with is compassionate and wonderful However, they need to post their hours and phone number on their website (they're nowhere to be found--VERY frustrating). read more

I really liked this practice and still believe that they are good to the animals. But I can't afford them any longer -- and it is clear that they are seeking ways to make the bill higher. A simple ear infection in my dog (which he'd had previously) and needed medication cost $240 because they insisted on a 3 minute physical (Cost of about $80), etc. etc. Cutting toenails on my two corgis cost over $100. If one is on a fixed income, one is forced to leave the practice. I simply can't afford it. read more

I brought my dog here, after bringing her to Westbrook veterinary hospital..... where they didn't do a real examination. They found that my dog had cancer all over her body. I brought my dog so I can know why she was not herself. Because Westbrook veterinarians, didn't do the job. Westbrook formally was litchenberg veterinary hospital. I was very emotional learning that my dog I had for 8yrs. Had to be put down. The staff at the integrity veterinary clinic were all very understanding and professional. They helped me at this very difficult time. This is for integrity veterinary center 318 pleasant st. read more

Dr Ksiazek had taken excellent care of my Gracie for the last 11 years. She is a graduate of Univ of Penn Vet School which is ranked in the top 10, in the country. Dr Ksiazek is thorough and delivers hard news in a way that isn't alarming. She's a straightforward calm doctor. read more

Dr. Leanne Ksiazek is your best bet if you own a German shepherd. My Ruby was limping and Dr. Ksaizek diagnosed her torn ACL right away. I had already been to another practice and wasted time and money on a hip dysplasia misdiagnosis. So, I wouldn't go anywhere else now! My shepherd is in good hands! read more

I used Northampton Veterinary Clinic (Dr. Shelburne) with my first cat, & I'm happy to be back with my two new kitties (Dr. Paporello). The people here are lovely--veterinary staff, techs, & receptionists alike. No one is "scamming" anyone. It is simply their level of devotion to animals (which can be compared to the level of devotion pediatricians have for children). Under Dr. Shelburne's care, my first cat's thyroid condition was diagnosed & treated (a necessary treatment), among other issues, & I give her some of the credit for her long & healthy life. This may not be the right fit for everyone. But there's no doubt in my mind that the staff here is only concerned with the welfare of their patients, and that works for me. read more

We have brought cats, dogs, rabbits, and one hamster here over the years. As happens with pets, there have been a bunch of mundane visits and some very sad ones. I have consistently found the doctors, techs, and office staff, to be professional and compassionate. The doctors offer a range of options. Since they don't know how much people can afford or how much intervention people want, it is a very delicate business. I have had to have these very hard conversations and the doctors were excellent. When I have asked for their judgement in addition to their medical opinion, they gave that as well. I trust this practice. The techs and docs (especially the techs) are openly enthusiastic about the animals we bring in which helps to put us at ease. There is one doc who I don't find to be as interpersonally skillful, but it isn't enough to have me ask not to have her. The other three docs are just a much better match for me. read more

We LOVE our vet. Everyone hear clearly cares about their patients, we usually see Dr. Paporello and will always sing her praises. We took in an FIV+ cat and both cats have eye herpes, so they've seen us more than once. We always get seen same day if there's an urgent issue, we are presented with thorough explanations and alternatives if applicable, and the compassionate bedside manner has always been appreciated. We know when we come in that our animals will be cared for in the best possible manner. We also know that having a pet (or pets) is expensive -- our priorities are the type of care, not the cost -- therefore I can't say whether Northampton Vet Clinic is more expensive than other locations (has been mentioned in other comments). That being said, I highly recommend this veterinary clinic and trust them with my animal's lives. read more

It's clear from the moment you walk in the door, that everyone who works here loves animals. I appreciate the level of respect with which they treat their patients. Doctor's offices can leave me feeling a bit restless and rushed, but the vets here are extremely patient and informative. I find it especially helpful that they will give you itemized cost estimates from the minimum to the full treatment plan. I trust their opinions, and I'm grateful that they take such good care of my pup! Also very convenient if you live in town! read more

This vet clinic was very caring in a hard time with our cat. We felt supported and that our pet was in good, knowledgeable hands.

I had an emergency situation with my cat Hunter that could've been life threatening. Thankfully Northampton veterinary clinic staff were able to get him in first thing Monday morning. As it turned out he needed surgery ASAP. A vet tech who was going to be having elective surgery on her cat the next day gave up her slot so Hunter could get his surgery instead. They kept him overnight for a few nights to monitor him and keep him safe, gave him a handsome new lion cut, and I knew the whole time he was in the very best of hands. I trust that what those women are doing is in the best interest of my beloved pet. I feel like they truly love my pets as much as I do. I am so grateful for their recent help and their consistency over the last several years. read more

Northampton Veterinary Clinic - Hunter and Cody - Veterinarians Near Me - Northampton, Massachusetts

After a few years going here (because I was too lazy to think of any alternatives) I've recently decided to stop going here. Friends have stopped going for the very same reason. The issue? Fear and guilt. The people who work here are very nice, but they use those two emotions like a pair of clubs. Bloodwork, X-rays, MRIs, etc. Before you know it you have racked up $100s of dollars in medical procedures. Now, maybe it's not their fault. Maybe it's just veterinary medicine in general, and the advances it has made over the past decade. But these people, despite their apparent niceness, are also running a business, and they understand that people treat their dogs and cats like children, and that some are willing to spend colossal amounts of money to give their animals the same medical procedures as they would a family member. I can't stand being guilt-tripped because I don't want to spend $800 to "rule out" X or Y. I love my dog, but this is a DOG we're talking about. So I found a wonderful and humane vet closer to my house, who charges half as much, and doesn't market to pet owners with guilt and fear. It's a relief. Who wants to leave a vet feeling all knotted up inside? Not me. read more

I wouldn't bring a large breed dog here. They might as well have a sign "no big dogs allowed " as the frightened staff would want you to tranquilize and muzzle any large dog that barks prior to visiting. read more

Attention pet lovers .....this is my honest relation of my experiences at this business. Pet care was good sales pitch type examinations awful... Here is my story. 1. We took our dog there with a abcess on her neck .by the time the visit was over the cost was $275 & I was somewhat pressured for a very expensive surgery to remove the abcess ....I elected to take the antibiotics therapy first and see what happens ...our dog healed fine on antibiotics . Saving us near $1000 . ..mildly unhappy with high pressure sales pitch...but dog healed nicely and that's what is important. 2. the following year we took the same dog in for pyometra emergency surgery . Staff was friendly and dog recovered nicely ...no complaints....cost again around $1000 however emergency life threatening surgery is expensive....I guess. 3. Took our other pet pooch in to have a lump examined. Wow! I felt as if I was in a timeshare sales pitch . I was left confused and dazed. ....unfortunately the lump turned out to be a mast cell tumor requiring immediate surgery. However, Instead of concentrating on the issue at hand I was pitched vaccines and elective surgery etc etc etc ...by the time I left my head was spinning ...not to mention my wallet had been drained. Finally I get a call to bring my pet back in because of a inconclusive result on a blood test ...after getting the worse news possible we were once again bombarded with more and more costly procedures on top of the surgerical removal of the mast cell tumor ...next thing I know im getting estimates for the tumor surgery plus spaying and future vaccines schedules ...again by the time I left my head was spinnning . Finally , when we got home and our heads cleared we decided to take one step at a time and treat the Mast Cell tumor .first ...so when we called to cancel the spay etc etc .... we once again met resistance....at this point I had enough of the sales pitch and pulled my pets from this situation and now im taking them to someone that hopeful will treat me more like the emotionally devastated owner of a poor little sick pup than someone to stack procedure after procedure on ...very annoyed with the final contact.I will not be back. Final thought ....in defense of the business my pets have recovered nicely on two of three procedures....health care good ...owner/patient relations ie..bedside manner awful...I am not gonna be pressured into anything ...not when it comes to cars , houses definitely not pet care . Now I have lost all trust and confidence concerning the entire situation..sux.. The whole experience has left me feeling horrible and wicked worried about the prognosis and outcome of the mast cell tumor business ...now I have to change vets in mid stream . Sux.sux sux sux ! :-( read more

Northampton Vet Clinic has been wonderful for us. They were incredibly kind and gentle when we had to put down one of our cats. They have helped us with two other cats and our dogs. Their bedside manor is impeccable and they are very knowledgeable about the care of our animals. Their receptionists know more than many vet techs I've worked with. They do let you know what all your medical options are and then you have to be an informed consumer when you decide what you are going to do or not do for your animals. I would rather have people give me all the information and let me make a decisions than have vets who don't know what to offer us. read more

My rescues both have behavioral issues and everyone at Northampton Vet Clinic is so accommodating- they all clearly love animals!

Good care, but extremely expensive. I moved from Eastern CT to western Mass, and I am amazed at how much a visit for vaccinations cost - nearly 180, and in CT it would be way less than that. Bloodwork seems to be this extremely expensive add on that they continue to tell me is highly recommended, yet compared to other places wouldn't be over 100 (at least in my experience). I love the vets and enjoyed my experience, but I'll have to find a cheaper alternative to this clinic. read more

I've been taking my cat here for a couple of years and am happy with the service and staff. I've only ever had to take my cat here for routine care, so I can't speak to the other reviews that they push procedures to make money, though. Making appointments is easy and the vet and vet techs take the time to listen to my concerns and thoroughly examine my cat while making her feel safe. read more

My 2 dogs go here and actually enjoy it! They love all the doctors! Especially dr.Shelburne she's the best one they have. I also have let rats which they specialize in. There treated me and all my pets well! I love this place and I strongly suggest going here! They really do care about the pets!(: read more

Northampton Veterinary Clinic - They made a special medicine that tasted super good for owen! He loved it!!!!(: - Veterinarians Near Me - Northampton, Massachusetts

Northampton Vet is the best clinic our family has used. We've been bringing our cats here for years and have never had a bad experience. Each and every vet is warm, caring, and passionate and their service is prompt and honest. We leave confident that we've done what's best for our cats and that we've heard all our possible options. After putting our last cat down, our technician sent us a card by mail that was signed personally by the entire office - really thoughtful touch that proves the warmth and kindness of Northampton Vet. read more

Awesome- everything I need from a vet - caring, accessible, knowledgeable. We have seen Dr shellbourne and Dr. Dias , both are fantastic.

My two Bichons went to Northampton Veterinary Clinic for a combined 18 years, and they just put the younger of the two, Pebbles, down this past week at age 14.5. We started with Dr. Hansen, and when he sold the practice to the current staff, the excellent care continued. I should disclose that I own my own business, which is very successful, employ several and I am a stickler for details, great customer service and above average outcomes. I am also guilty of contacting businesses more often for a complaint than I am to give them kudos, I'm probably not alone in that. This is the first online review I've ever written. In those 18 years, as you would imagine, they handled the regular check ups and the crazy oddball conditions that my dogs required. If I were to review each experience, each would be outstanding and there were many. They are phenomenal doctors and their immediate support staff are very professional and thorough as well. They performed surgery on both of my dogs; most often for mouth pain when I noticed the dogs slow way down on eating. The surgeries worked like a charm, relieved the mouth pain, and restored their appetites and vigor. I don't feel like I was charged a lot, and the care the girls received was compassionate and excellent. To anyone who feels like they were advised to have "expensive" tests, I would say that those are options that are offered, and if you don't want to pursue them ask for another alternative. Most of us don't consider this stuff expensive when we are talking about the health of a member of our family. Others are only able to spend a limited amount of money on their pets, or choose to limit their veterinary costs. Just say so. These doctors are surgeons with sterile operating rooms, anesthesia and other drugs, costly equipment, labs that they need to pay for test results and STAFF that needs to eat have their own medical insurance. Veterinarians margins have gone down, no one is getting rich here, do your homework before you accuse these doctors being unethical. Unfortunately, when the time came for each dog, I had to have them put down. For something so horrible, you can not imagine a better experience. Dr. Shelburne handled Pebbles (and I) last week with the professionalism, expertise and grace that you would hope for with a human being. She was outstanding and never left my side - even though I landed on their doorstep at 8am with no appointment. The staff there are not only outstanding in their field, but they are mentors and great role models for all kids who want to go into Veterinary medicine, and for professional women in general. I'm sure they have some men on staff, but I've interacted almost entirely with the women there. I can't say enough good things about this practice. I recommend them and hold them in very high esteem. read more

I have been a pet owner for many years; cats and rats. A pocket pet needs a special kind of veterinarian and I have received the best possible care and compassion for my little critters as well as my "red flag" kitty with personality issues. They have always room for me whenever I have an emergency. The entire staff has always been great. I highly recommend them to everyone who is looking for exceptional pet care. read more

Best veterinarians, assistants and staff anywhere. They love dogs and cats and it shows. They are extremely professional, talented, warm and affable. A terrific group. read more

Caring and experienced vets, but outrageously expensive. Our dogs received care here for two years. Push lots of expensive testing, return visits, etc. One of our dogs had a non-cancerous growth on his leg. They gave us an estimate of $1,500! to remove it. After moving out of the area, another equally skilled and caring vet. removed the growth for $500. If money is no object, I recommend Northampton Veterinarian Clinic. read more

The veterinarians, assistants, and front desk staff are all caring, compassionate, and professional. Dr. Paporello went above and beyond to give our cat the best care possible. We would recommend this clinic to anyone who wants to know that they and their pets will be treated in a kind and respectful way. read more

The docs are probably as good as any others in the area, but the service is terrible. I went there for the first year and a half when I first got my dog, and every single time I had to wait at least twenty minutes in a very small waiting area (one small bench for the dogs, even smaller for cats). The staff did not seem to care one bit that you are waiting there anxiously with your pet and acted like you should be grateful to even be there. They even wrote in my dog's file every time I complained! I did not have the same experience with the tests other people mentioned but then I had a young healthy dog. I am so happy not to be going there anymore, even though it is the most convenient one to my house. I have had many experiences with people telling me that they also wait & wait. Ridiculous! read more

We've been using Northampton Vet Clinic for many years, two dogs and one cat. LOVE them! Everyone there is great with our furry friends and their people! read more

I have never in my entire life experienced the care, attention, and compassion as I did at the Northampton veterinary clinic. The nurses, doctors and staff were attentive, caring, and friendly. I would never bring my animals to any other clinic. They are knowledgeable and informative while continuing to reassure and care for my pet and myself. I was skeptical visiting a new clinic after moving across the country but it was the best decision I have ever made. The doctors at NVC saved my cat's life when other doctors would have given up. The hands down best vet clinic I have ever visited or heard about. read more

I have been going here with all of my dogs, cats and mice since I was little. And my parents have been going there since even before that. They always give options and estimates when I ask...they don't make me feel guilty if I can't afford something, especially Dr ksiazek who always gives me the "we can start with this" approach and work from there. They really seem to know their stuff, and I feel like I am going to a real hospital, not some backwoods old timer who hasn't picked up a book on medicine in years. basically I love them! read more

We moved a few towns over so we're new to this clinic, but we've already had to use them a couple of times for emergencies. So far I've been very happy. It's true that they are thorough and this is a good thing to me. (Previously we were going to another vet in Williamsburg who was very nonchalent about everything, to the point of being careless and one of our dogs got very ill and had to be taken to the emergency hospital in Deerfield because the regular vet just didn't investigate far enough.) We love our dogs like family and want the best for them. I don't consider them "just a dog" like another reviewer here. Northampton Vet Clinic is very organized, very on top of things, and offer thorough care for your pet, so if you want competent healthcare for your pet, this is a good place. If you would prefer the bare minimum, substandard care and cheaper bills, I guess I would go elsewhere. read more