Finally a solution I can live with - I have been on the colored inkjet printer merry go round for years you buy a bargain basement printer inkjet printer whether or not you need to print color the majority of the time and the cartridges dry out from lack of use or the "magenta" cartridge runs out and the printer won't work unless you buy more high gross replacement cartridges (usually after your second round of refills you could of purchased a new printer for less than the price of ink). My home office was beginning to look like a graveyard of old inkjet printers and I finally decided to stop the madness. I rarely need to print color for business so after doing some research I pulled the trigger on this Canon imageCLASS MF455dw - All in One, Wireless, Mobile-Ready Duplex Laser Printer. Prints up to 40 ppm the MF455dw Product comes with everything you need to get up and running, Canon Genuine Toner 057 Standard (3,100 Page Yield, ISO / IEC Standard), Power Cord, Telephone Cable, Starter Guide, User Software DVD-ROM, Warranty Card Prints up to 8.5" x 14". 900-sheet maximum paper capacity. Three-year limited warranty standard. Optional Toner Cartridge Toner 057 H (10,000 Page Yield) Why Canon / Why Not Canon - I've just about owned all the major brands and multiples of some brands so I don't want to hear about HP or Brother or the knock-offs I can't pronounce. I guess it's not so much the brand as it is the type. No more dried out inkjet cartridges in fact the ink for this baby is dry actually it's a powder, the ink technology warms and liquifies the ink powder on demand so for once dried out ink is a good thing and I can print up to (20) reams of paper before replacing the toner cartridge, do the math. Why would I settle for black ink only printing, it's simple I don't need to print color it's a waste and not a good environment decision. I like color documents and I still need to see all the pretty colors I just use other technology to accomplish that but go old school when printing something I want to read and write on otherwise I use other solutions: Photos - unless you have a 100K Photo Printer you shouldn't print pics send them off and get them printed and framed or save it to you device and text them if you want to share. Documents- PDF them edit / electronic sign and email the colorized version, proof read in black and white. Document Share - Scan them in full color and save to a folder for editing later in full color. Publishing - there's an app for that and no printing required So why are we using so much colored ink, I have no idea but the manufacturers do - it's all about the money personally I prefer to keep as much as I can because I have my own agenda and could care less about their causes. This is a great product and competitively priced... read more

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No real person tech support - just gives you scammer tech support numbers who take your credit card for help- BE careful they are scammer phishing! read more

Binoculars case degrades. I purchased a pair of Canon 12x36 IS II image stabilized binoculars for a trip to Kenya. They worked great for our trip and helped us view wildebeest, lions, colorful birds, rhinos. The IS worked great. So that part was good. After having the binoCulars for about 5 years, the rubber casing of the binoculars began degrading. It became sticky in spots, but the binoculars still worked. After 7 years it was worse, but useable. However, by 9 years the binocular casing became totally degraded. It leaves terrible black sticky residue on our hands, so they're now totally unusable. I called Canon repair and they told me they couldn't help me once the binoculars are out of warranty. I'd read on forums that they could replace the casing for a cost, but that's not true. Very unfortunate. These binoculars should last longer and not deteriorate this way. DON'T BUY CANON BINOCULARS!!!! read more

I purchased a Canon EOSR7. I have been working with it for over a month now. This is a grossly overrated and overpriced piece of junk. Not user-friendly. Terrible customer service. I called three times and was not able to get any help. There is no easy way to transfer photos from the camera to your computer, where you normally want them to go. They have an okay app for your cellphone, but it is unnecessary. The owner's manual is garbage, poorly written, and frustrating. I thought I would buy a new camera, as my old Canon was 15 years old, but it was not better. I'm back to using my old camera. This is the last Canon product I will buy. I have the same issues with my Canon printer. It is a shame; they used to make good products. read more

So bad, my daughter lives in Madison WI, I live in MA, during MA tax free weekend, she ordered a camera, a gift to me, ship to me, when she ordered, she checked on the screen, no tax, after she ordered, cannon emailed her the receipt with Tax on it! She called the customer service, they said oh, we already shipped the camera to your MA address and we can not refund your tax because your cc is based on WI. I think this doesn't make sense. If my daughter knows they will charge for the tax, she would rather order it from Amazon!! read more

I purchased a printer from Canon and used it very limitedly over the year that I have it. I experience a problem with the printer and attempted to contact their customer service line. I called the 800 line and waited on hold for over 1 hour with no contact with a person. I then tried the chat feature to resolve my problem and I am finally told this printer that has barely been used has to go in for repair and due to the fact that the warranty has expired I will have to have it repaired. I then call the phone number given to me by the chat representative and I speak with a person on the phone who tells me that I have to be put through to the support line that I hung up on earlier because no one answered the phone. Terrible customer service and a piece of garbage printer. At this point I will be throwing the printer in the garbage and purchasing a new printer from another company. read more

If I could give a lower rating, I absolutely would. I subscribed to Canon's ink program, thinking it would be a convenient way to get ink when I needed it, but the entire system is a disaster. First, their website and app are extremely user-unfriendly--it's impossible to navigate, and crucial options are either missing or buried under layers of confusion. I registered my printer (PIXMA TS3522), and while it shows up in my account, I can't enroll it in the auto-replenishment service. The closest model available is the TS3520, which isn't what I have, and there's no way to proceed. Now, I'm low on ink, and despite my printer clearly showing this in my account, Canon's system won't order the ink automatically like it's supposed to. I've spent over two hours trying to figure out a way to trigger a shipment, but the only option is to order it manually--which Canon then tries to charge me full price for, despite my active subscription. What's the point of a subscription if I have to buy ink separately?! To make things worse, customer service is non-existent outside of business hours. There's no live chat, no way to contact support, and no help whatsoever when you actually need it. I've done extensive research, scoured their website, and tried every possible method to resolve this, but I'm left with zero solutions and a useless subscription. This is hands down the worst subscription experience I've ever had, and Canon's complete lack of functionality, customer service, and proper website setup is beyond frustrating. If you're considering their ink program, do yourself a favor and look elsewhere--this is a waste of time, money, and patience. read more

They need to keep track of their shipments. Promised delivery in3-7 days, but here it's 13 days out and still no printer! 6142707128 read more

Remind me to not buy a canon product from the Canon website. Customer service is atrocious and the return policy ridiculous. I got the wrong lense adapter so I needed to return it. I would have simply exchanged it, but they were out. I had to pay for return shipping. For all the money they make, they can't be bothered to cover the return. Too bad I just got a camera and a new lense. When they no longer are useable, I'll be sure to choose another brand. I'm sure they'll be fine without my money, but principal is everything to me. read more

Owned a Canon PUXMA TS9521C for more than 5 years. Loved it! When it died, I bought another one. Over the 1 months that I owned the "duplicate" machine, it never worked! I could never successfully connect with Canon. So they, Customer Support, were if no help to me. I hired two different people to set up the device. They were never able to get it to work! Rather, connecting the WiFi to facilitate Bluetooth printing knocked out my cable, doorbell and about 29 other devices! It was decommissioned for days! I was trying to "chat" with a "Customer Service" individual, but at 5pm Central time, they disappeared in the middle of the conversation. I'm very disappointed because I invested a lot of money in ink cartridges. They are NOT CHEAP! I have more than 15 and they are NOT INTERCHANGEABLE, usable with another model of a Canon printer. I have wasted over $300 on cartridges! But, I won't own another Canon printer! read more

love my camera. had the app on my phone for years but now cannot access it (who memorizes EVERY user/pass combo they have??). tried to contact canon. IMPOSSIBLE. very frustrating. so here I am. read more

I have a canon mf753 cdw and it has got to be the worst printer I have ever purchased . When you call for tech support you have to listen to a clown playing a piano for 30 mins or more and then you just hang up in total frustration. This my friends is what they call Tech Support .Every time I use it it says it cannot find the Printer so I have to choose a printer out of four choices when I only have one printer that is how stupid this canon printer is . Good luck trying to get it to print on just one side of the page only its impossible and after calling them three times in one afternoon to solve that problem no one came on line so I had to hang up and print up both sides of document and then copy each side separately so I could have a one sided document. I am going to call Best Buy to see if they would take it back but since it's been almost a year I doubt it . I am even willing to give it back for a 50% discount which will be $300 just to get rid of this nightmare canon printer. It's worth it so I never have to deal with this incompetent stupid company ever again. It's a shame that they are allowed to sell such lousy products here in the US. read more

I have been using Canon camera product for decades. Lenses, cameras and accessories. In the past few years I have sent in equipment for repairs. On the first repair upon receiving the equipment back I noticed something odd. It appeared one of the pieces I had repaired a major piece for the repair was used not brand new. Having a used piece at the full price for repair brought me to have a conversation with Canon. They were apologetic and said if I wanted to I could send it back and they additionally credited me the repair costs. This 2nd time paying full price again on a different piece of equipment and once again when I received the repair back and it didn't function correctly. I contacted Canon. No apology was given. Only if I wanted to I could send back the piece they would fix it. Again. The pieces both times were lenses. When we send in a lens for repair work we rent the same lens during the repair. This runs into hundreds of dollars each time. Put shipping and insurance on sending in a lens for repair and it runs a total cost over $700.00 dollars each time for repair, shipping, insurance and rental of a lens. So I truly have doubts about going through this with Canon a third time and not getting the work done by Canon. read more

Needed a new printer. Only two calls later, and one is on the way. I spoke to two separate representatives and they were both incredibly helpful, friendly and competent. Fantastic experience. read more

My first digital point and shoot camera dated to the early 2000's era where digitization were first introduced and photographers transition from film, which was a Canon. Nearly ten years later, this same camera as heavy, bulky size for a point and shoot, powered by four regular alkaline batteries, takes SDCFB CompactFlash memory cards yet still keeps on ticking despite of the faulty shutter button. (N.B. The faulty shutter button developed from the wear and tear of the daily deal through time as I possessed this mechanism for nearly ten years now). With the faulty shutter button, and grainy quality it was time to retire this dated camera. Yet, my creativity continues to bloom with a new Canon camera that enables me to draw the world from my point of view. Canon has far advanced the technicals of digital point and shoots as I have multi-functions of fish-eye, color accent, landscape switch assist, low-light, nightime, plus more in a very stylish chic look which I adore! The quality of Canon's photographic products and accessories are made for longevity usage despite of being overpriced, thus four stars. read more

Canon USA - Office Equipment Near Me - Melville, New York

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This eight month old printer Canon TS 9521C has already been replaced and its replacement is having further technical issues. I have not been able to print due to persistent unreliability. Canon wants to send me yet another printer which I would have to install, but I have a leg issue that I'm dealing with -- been on the phone waiting for tech support again for about three hours. Please don't buy this printer. It's ill produced. There's no tech support. Tech hung up on me after telling me my relatively new printer would have to again be replaced. What awful people. I'm really frustrated. I should get my money back and a working printer. read more

Canon sold me a defective ink cartridge and when I tried to get help, all I got was the runaround for 2 days. On the first day, I got passed around multiple times and put on long holds. On the second day, the first person I spoke with put me on a long hold and transferred me to someone else who said company policy doesn't allow them to replace ink cartridges after they've been opened. I said, "How was I supposed to know it was defective until I opened it and tried to use it?" She didn't have an answer for me and she couldn't understand why I was angry. She put me on hold for about 10 minutes and then told me she would transfer me to tech support. I waited on hold for about 20 more minutes. When a rep finally picked up the phone, it was someone overseas who was difficult to understand. All this over a defective ink cartridge. I'm never buying another Canon product again. read more

Don't buy through Canon.com unless it's your only option. In Stock products take between 1-25 days to ship. No communication and impossible to cancel orders. Kind of a pain. read more

CANON Canon Powershot SD800 ------------------------------------ ------------------------------------ So, it was time to buy a new camera... After researching all kinds of makes and models, I plunked my money down on the Canon SD800. It's hot, it's tight, it's high-tech, and it's easy... and we know how much you boys LOVE e-a-s-y! She (my camera is a fierce feline) does lots of little tricks, too...but only what you can handle or what you're willing to try. I chose this vivrant little thang for her ability to gimme the money shot - wide eagle, baby! So much wider than the others. RAWWWR! Recently, I took her on a little trip. Let me tell you, this little lady PERFORMED... above expectations. I was usin' and abusin' her for all she's worth, and she loved giving me exactly what I wanted -- freat snapshots and movie clips! Yeah, she may cost a pretty penny, but she'll satisfy your needs in a way that you won't find in her cheap counterparts. If you're in the market for a little lady like this, three words: "CANON - DO IT!" read more

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A canon is forever! I have a canon digital camera, a canon printer, and a canon scanner. I LOVE all three. If I have one complaint, it's that their products last so long that technophiles like me have no good excuse to buy replacements. Of the three, I am most in awe of my photo printer (that's photo quality...not one of those isty bitsy baby printers). I bought it about 5 years ago and it still works great. It was about $300 on sale, but it has lasted for a long time. If old faithful ever does die on me, I will definitely be getting another canon! ****May 27, 2008 Update**** 3 years after purchasing our camera it developed an issue where it would not take pictures properly. We called Canon, they gave us a shipping label, repaired the camera, sent it back and it works great! This is in total contrast to my dad's Kodak which also broke after 3 years of use but which Kodak couldn't give a damn about. read more

Horrible customer service! We leased a large format printer for our office about 7 months ago and have been trying the whole time to get someone to give us some instruction in how to use it properly. We still can't get it to do what we want, and nobody will get back to us when we reach out looking for help. We have a very large, very expensive and very useless piece of electronic waste in our office. Canon should be ashamed. read more

Canon repair Center is the most unprofessional between all camera brands I have sent my canon 6d for repair and they requested advance payment. however after receiving the camera unfortunately nothing has been touched after 20 minutes waiting to get in touch with repair Center they couldn't find my name and my information on the computer, any way I haven't got any apologies or compensation or even my money back . SHAME SHAME SHAMe you are not acting professional at all and I am so disappointed that I purchased your products very expensive with no function. read more

Dammit Ladi!! You stole my first review!!! I bought this camera last October 2006!!! There's nothing more I would ask for in a digital camera. These were my "must have's" - Compact so that I can carry it anywhere I go and take solo pics by holding it up and taking a single shot with one hand. - Detail: It captures all my detailed shots like: flowers, food, electrical equipment, and job projects. I grab serial numbers and show tiny resistors that have been soldered incorrectly. My vendors hate my camera. - Easy to download pics: USB and SD card - easy access to download to my computers. - Quick Video capablity: I can catch all those last minute footage and download it to YouTube very effectively. Who wants to see Rodel break dance? - Features! Features! Features! I still haven't used all of them. See all my yelp photos. They have came from my canon. If it looks alittle blurry its me .. not the camera! read more

Canon USA - One of my first shots from the Canon SD800 - Office Equipment Near Me - Melville, New York

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Good Cameras, atrocious service. I bought a camera in Feb and only belated realized it was the wrong model. Should be easy to fix right? Well turns out you can't submit an order for return online, you need to call in. Estimated call wait time? 75+ minutes. I only managed to get in by waiting for the moment they open (at 11 freaking am) and called in on the dot. So got my return authorization number, sent the package back unopened, and waiting for my refund. Tracking says it was delivered 5 days ago. As of now their "live chat" took 30 minutes to find me an operator from being in queue position 1, only to tell me they can't do squat and everything needs to be done over the phone. If you get a canon product you better hope it doesn't break because otherwise you are S.O.L. trying to get someone to help you read more

I bought a Canon printer around 1/14/2021. Today is 2/11/2021. I have had to buy ink twice. This is a horribly ran company, you can't find the ink anywhere locally, you can't even get it from Canon. I ordered from them almost 2 weeks ago still no ink..Man thank God for Amazon, they got ink to me in 2 days. The CEO if Canon needs to be fired. Also the cheap f**king printer will not let me scan while it is out of ink, a total nightmare for my business. read more

It took 1-1/2 hours to finally get to a tech support person to assist with my canon G3200 pixma printer. The support person took 5 minutes to go through the same steps I had already performed from my user manual at which point she informed me my printer had "gone the way of the do-do bird". I ask her if she would make a recommendation for a good canon replacement printer to which she advised she is not authorized to do. She then referred me to canon's "upgrade department" where I would get 10% discount and free shipping so I called. The support person at upgrades recommended a $300 printer including features I don't need; this after i explained my use is very basic and occasional. I then did some research on my own and called back the "upgrade dept." and ask what they could do on a different printer found on Amazon for $199 and free shipping. The upgrade dept. only had the model I requested in an open box printer for $209. The support people were not knowledgeable nor helpful in either case. So I spent over 2 hours basically to find out I just need to go shop for a new one! read more

I am not that mad. The new building is just alright, just alright. I have been to offices that is a little bit more "John Blaze!"

I love my canon pixma inkjet printer, but unfortunately with the pandemic, everyone is working from home, so I cannot find the ink anywhere in the city, even Amazon and Office Depot is on back order. I ordered directly from shop.canon.USA.com, on December 4th. The ink double pack has been in "ready for shipment" status since that day. Almost a week later, no change. I tried to seek help online several times, the "online chat" feature isn't available (website says it's offline), so the only other alternative is the 1-800 phone number. I've called three times over the last several days (I really need the ink), and the call center notes that they are in heavy demand, and gave an estimated wait time of 16-24 minutes. Hung up after 75 minutes. So their customer service is basically non-existent at this time. Going with Amazon, at least they have live customer service reps. read more

I just got off the phone with customer support for my new Eos R6 camera. I was given exceptional help due to an agent who was very experienced and really knew his product. He walked me through the method to update the software in my new camera. He stayed with me through the entire process to the point I knew it was going to work and told him I was happy and let him go to help others. He knew a method that was not in the documentation to complete this update. Quick and effective . Thanks to him I will be back taking photos today. read more

I bought a Canon Pixma 3620 an could not, after two weeks of diligent trying Bluetooth and cable, get it communicating with my new Mac Mini. Finally called customer service, and ended up in a big scam, they spent 1+ hour of super-fast talking, flipping around inside my computer and diagnosed big "IP address" problems, which I learn from my tech support guy is a classic scam ending with "must do fix"" by "Level 7 technician!!" for $200-$500 for their technician to repair. I guess they did something in there because what they were trying was for blue tooth (which still doesn't work!) but today I just plugged in the internet cable and it all worked. I opted out when they talked about all the charges and emergencies, glad I checked it out. Just awful customer experience experience, I won't ever buy Canon again. read more

I'll preface this by saying I only buy Canon cameras - I always have and I always will. The very first digital camera I owned was a Canon - a really awesome Christmas gift from my mom a few years ago. The very first time I needed help with this camera was - of course - when I was in France studying abroad. If anything had happened here, it would have been much easier to deal with but of course I was in another country so I was sure the service would suck. One day while I was sightseeing (with my mom of all people) my camera just stopped turning on. I had no idea what happened (I didn't drop it, spill on it, step on it, etc) so I called customer service the second we got back into our hotel room. I was pretty upset since it was the very beginning of our vacation and now my camera was broken!!! The customer service people were awesome! They completely understood my frustration and they troubleshot with me on the phone for almost 45 minutes. Nothing seemed to work, so they decided the camera needed to come in for service. They couldn't cut me any breaks on shipping so we just decided to have my mom bring it back to the States with her to drop at the service center. Presto! Problem was diagnosed in about three days: my camera was a lemon. There was some kind of circuiting problem that just caused it to stop working... lame. So they just decided to upgrade me to the next, newest model for free. Oh, and did I mention they decided to ship it to me in France for free? Yep, awesome. Instead of having my mom come to the center to get it and then ship it to me, they just sent it to me directly. That sealed the deal - best customer service. Ever. I only buy Canons because they are excellent cameras but they provide even more excellent customer service. I was really happy with the friendliness and promptness of all the staff and I was grateful for the way they handled my problem and resolved it promptly. Looking to buy a new camera? Get a Canon! read more

I have used Canon cameras for the past 30 years as a photojournalist. No camera has every broke until now. The S100 Canon took a shit while I was on the job. I google and found out the camera had a factory defect. This lemon should have been replaced forthwith. Instead I've been jerked around by Canon and nether camera is at their repair facilities for who knows what. When Canon found out in July that they had a Lemon on their hands they should have recalled and replaced instead of waiting for it to fail and then offer to repair. I'm disgusted with Canon! read more

Is there a way to give negative stars? If you have an option, NEVER, choose Canon for your office's printing/copy needs! Be warned, once they have a contract with you, you will not here from them again. Our copier still does not work properly (it's been almost 1 yr) and our representative, her boss, nor a company executive has answered the abundance of emails/phone calls we have submitted. Three other companies in our building are experiencing the same thing! The Canon Financial department is even worse! Be WARNED! DO NOT USE CANON. read more

I share a Powershot S-series camera that's probably three years old but I've blown up the files to up to 4'. It hasn't lost any pixels on the display and the value has remained steady. Only once did we get some kind of error but my boyfriend was able to fix it. I also own two printers. We're setting up the fax machine/scanner today but I kept confusing the reset button as the on/off switch so my boyfriend called me a "n00b". read more

I recently bought a new Canon printer because my old one had been so good. Now when I call for support after not finding the information in the user manual or online, I get a loop on the message that goes nowhere and is a complete runaround. I finally figured out that the only way to get to a person is to call sales and get transferred. That worked well the first time, but now when I call with another issue, I get transferred to a person who transfers me to a message that says I can't get support even though I am told by the original operators that I qualify. I call again and get people who say they can help, then get transferred to Zombieland again. This has happened six times in a row. I got Chris who said there is a problem with the system, then had a problem writing a ticket to correct the problem. He said he would get me someone for sure, and that someone turned out to be the same message saying I didn't qualify for support. I am therefore unable to use an important function on my printer. This is such a nightmarishly dysfunctional system, I can only conclude Canon wants to drive away customers. I warn anyone thinking of purchasing a Canon product to run away as fast as you can. read more

I'm a photographer and I love Canon cameras. I have a 35mm and a digital SLR. Nikons remind me of PCs and Canons remind me of Macs. canons are easier to use, more intuitive and they are prettier. Seems to me like Nikon are more for computer programmer types and scientists and Canons are more for artists and people who are in-the-know. Canon cameras last a long time and hard to destroy. easy and fun to use. Great optics, blah blah blah. For me personally... Canon is better than Nikon, Minolta, Sony or Olympus etc., etc. 5 stars for Canon cameras and accessories, no doubt about it. Buy whatever camera you want, but I am going to stick with Canons for DSLRs and 35mm cameras. For medium format, large format and video cameras, that is a whole other can of worms. I am just talking from my experience with the 35mm and DSLR Canon EOS cameras, lenses, flashes, filters, etc. I get mine from B&H Photo and Video in NY. Check out their website. You can order Online. read more

Our company had a canon printer for less than 3 months. It suddenly turned off and wont turn back on. We've spent over 3 hours talking to various representatives and getting the run-around. When we finally reached someone in the right department, they pretty much said sorry, better luck next time. Never have I been so disrespected when speaking to a company on the phone. read more

I also drive by Canon on the way to work, and wow, they have a huge corporate office spread. It's like five buildings. Also, have interviewed there before, but felt it was utterly pointless. I'm guessing the 'Accepts Credit Cards' thing is for their cafeteria, which I've seen the inside of----it's like, a whole floor of an office building. Insane! But yeah, I don't know why people are coming here to review their Canon cameras. They just handle the back office, engineering, and logistics from here; you can't actually walk to the front lobby security desk and buy a camera! LOLOLOL. Go to Amazon, Newegg or the Best Buy site or whatever to review that. read more

I just spent the better part of two hours on the phone trying to speak with a Technical Support Rep for Canon pixma M3020 printer. About two days ago I was doing some work on the computer and I wanted to print off some material, but the printer would not work. I got a error message 5boo. I looked up what this error message meant and it stated that my printer needed repair service I called the product support number and was asked for my account number. Now this is being given to me by a recorded message and I never set up an account with Canon, so I thought maybe I needed to set up a account. I went to their web site to create a account and when I tried to submit my information, I got a message something was wrong and I was not able to create my account. Are you beginning to understand how pissed I was getting with this run around. I live in a very rural setting and there are no Canon repair facilities close by, so the only other option I had was to buy a new printer. Lets see what is on my mind at this time. Hummmm! let me refresh on what I just spent a good deal of time on, lack of customer or product support from Conan USA. Even in the sticks Amazon comes to the rescue and I ordered a new HP printer. I used to think Canon USA used to run a pretty tight ship, but I hope someone in the ranks knows how to bail as I think the ship has sprung a few leaks. read more

when i bought my canon 20d a couple years ago, i based my decision on available lenses. canon, by far, had the most lenses available for their dslr's than any other dslr on the market. i absolutely love my camera. feels solid, powerful and sexy. pros capable of shooting iso 3200 with noise equivilant to iso 1600 (dpp will bring it down to iso 800) is amazing. shoots 3 fps raw. wireless capability for all functions. easy to use menu. powerful image editing software (dpp - digital photo professional). cons 1 minor problem on the 20d. the build could be tighter - dust particles behind the lcd glass is a little annoying. if you are in the market for a dslr, choose canon, you will be satisfied. btw: the fastest dslr camera on the market is made by canon. check this out... http://www.youtube.com/watch?v=wKlPeh99q0o read more