I would give a 0 star but anyways I'm living here the landlord lied about sending someone to reboot my power and no power for a week ...he got mad cus I keeped bothering about my power that he so claimed sent someone...bunch of bs if you ask me now he lost patient with me that I'm as to vacate the property...I don't need this asshole bs...so I'm gonna do a big favor and leave ..cus I don't need a headache over pitty shit from this asshole...I suggest go somewhere else then upsetting myself for pitty shit that a landlord should be fixing...place has roaches and mice everywhere here..even that I have no hot water in the winter time knowinglily I've seen notice for the landlord from the city of Cicero he hasn't paid the water which it is something we tentance don't pay here...but yeah I think it is best to find a better place and even if it cost me more at least I would have a better place then this place and this landlord came after the other landlord...I preferred the before landlord rather this cano property manager...last landlord retired ...but I'll missed him rather this new owner and I've been here with new landlord for 4 years my bathroom has no light also for 2yrs and has molding ...I've been going to the gym to shower there but it's embarrassing when I have people over about my bathroom...good luck to the next person ...I've also be reporting this to the city before I leave but yes ...I'm definitely will get out of here...over a light from the breaker that all he had to do rather to make this a big choas of lies he sent someone.. read more

I lived there for 17 years, and they would have yearly outbreaks of roaches, mice, or bedbugs. They promised to replace my broken floor tiles, but they did a bad job, so they were broken again within months. I had to call the police several times about drunken neighbors fighting or trying to attack me. Upon notifying the management, they were slow to respond or act. they raised my rent every year, the last few years were raised 65-100 dollars with each new lease, that made my last new lease $1,000 for a 1-bedroom apt. Meanwhile my apt had not been updated the entire 17 years I was there. However new tenants were getting remolded Apts with everything new. When I complained to the management, they told me they don't update Apts until a resident moves out. So that means I'm paying $1.000 for an outdated apt but new residents are paying $700 for a newly remolded 2-bedroom apt. Thats when I decided not to sign another lease and move out at the end of my lease. On move out day there were a few items left in the apt that couldnt fit on my moving truck, so I held the keys for another2 days to get everything out in my car. The property manager instructed his maintenance team to turn my electricity off. When I threatened to call the city housing dept someone rushed out quickly and turned them back on. The owner is a great guy, he was very understanding when it came to me paying the rent later than my due date, however the property manager can be challenging to work with sometimes, especially when he wants to move out quickly, he'll cut your electricity off to force you out. But overall, he helped me out over the years especially when my washing machine ran over, and water leaked into the clinic below. He made me get rid of the washing machine or be evicted. I got rid of it. read more

Luis is phenomenal at his job. All of our concerns were met with straightforward answers and our paperwork was explained flawlessly. Luis really made the entire process pain free and very reassuring. Luis is professional, nice, helpful, and respectful. Immediately after reporting a problem, Luis had the maintenance personnel fixed the same day. I'm very glad I moved here! Cano Properties is a great company!! The apartments are very nice & very well taken care of. The management is outstanding along with maintenance. The apartment manager Luis does such an extraordinary job!! He is very nice & helpful & makes sure each tenant is very well taken care of. Great experience! read more

I have been a resident with Cano Properties maybe around 9 years its pleasant to be in the property i have been and when you ask for something that you need fixed Cano Properties office members are really fast to attend to you and fix any issues.I would like to thank Cano Properties for such a great job they are doing. read more

I went to Cano on 3/16/2017 and provide the following documentation: 2 - check stubs, 2016 W-2, state ID and the required application. The staff member that I sat down with asked me about credit history as far as negative items, I don't have an eviction on my record. Plus I am single with no kids. After providing everything required of me I found out the next day that I was not approved for the apartment. Honestly this made me feel like I was being discriminated against but there is something out there better for me. I wish anyone who gives Cano a chance the best of luck. read more

I deeply regret this experience. I saw an ad for this in the paper and decided to go apply. The place seemed fine and I quickly filled out my application. I live downtown, so I had to travel a long way to get here. They said to call back within an hour or so to continue the process and schedule a showing. I called back and they said that my application wasn't accepted. I was surprised, but tried explaining the proof of income for that pay period wasn't usual. The woman on the phone tried to old "mmhmm, sure" schtick. I'm not on trial here, why the suspicious behavior? A while after this ridiculous encounter I sent an email calling them out for their unprofessional presentation. The property manager missed the point entirely. I'm not dumb, I know the rigid standards many landlords have. This is a moral issue. You don't treat people with disdain and disrespect if they apparently have no use to you. You don't know the full picture until you give people the benefit of the doubt. If they would have accepted bank statements to see savings, plus take my great credit into account, it's obvious that I would have been able to afford the lousy apartment they would have set me up with. That's another thing...the ads are misleading. They may be near midway, but they'll have you near Marquette park. That's a very dangerous neighborhood. I told them they had a condescending tone, and the property manager boldly called me and had the same tone in the conversation. Did he learn? Obviously not. Stay away from this place. As another reviewer specified on google, I believe they discriminate. If you aren't Hispanic or white, they'll probably try something dicey with your application. The conditions Koyle H. described are deplorable and cause for concern. I refuse to accept disrespect when I work hard for my money, don't let people like these discourage you or waste your time. This experience really bothered me months ago, but now I'm glad I dodged a bullet. read more

Let me start off by saying that I was a tenant of Cano Properties for 16 years. And I have to admit, that they were good to me over the years. No one is perfect, as I have a few qualms over the years living in one of their buildings. One being that when I discovered bed bugs in my apartment, I notified them and Luis Alanis, the property manager, said that their exterminators had no experience in combating the little critters. I found that odd because I always thought that they are supposed to make sure the tenants are happy and that their well being is properly looked after. So I had to develop my own "concoction" to rid myself of these parasites. To my amazement, it worked! At times, the old white lady, who sits at the front desk, can be a little feisty. Louis Cano, the owner of the properties, is great, although I have not seen him around for a few years. Over the years, they have undergone some changes within the company. They no longer take a security deposit. They run a credit check. And if they deem you an unworthy candidate, they will not rent to you, which I thought that was an illegal practice. Also, you now have to pay them by check or money order. Cash is still accepted. But it's an extra $20.00 dollars. I always thought that cash was the best form of payment. I guess not. Also, they close early. And this was before the pandemic. Another problem I had with them is their recent installation of the new security system one uses to grant guests access into the building. When they made the transition over to the new system, my number was not updated into it for some odd reason. I brought this to their awareness several times, only to hear that "it works for some of the tenants and not he others." I have a landline phone that I use to buzz my guests into the building. If they are going to implement a system like that, make sure you troubleshoot it first ensuring that everyone is on the same page. I thought they did a lousy job with that! So I would have to direct my guests to come to the back of the building, where I would have to walk from the 3rd floor of my building to open up the back door for them. I'm glad it was during them summer months when this took place and not winter. And then there was the concern of potentially missing a delivery from UPS, FEDEX, or Amazon because they could not get through nor could I be reached on the security's intercom system. But after a month of being adamant and persistent with them, they finally resolved the issue. I was highly disappointed because anytime I had a problem, it was taken care of Johnny on the spot. I never had to call them twice about the same issue because they sent a maintenance man out that same day. They have always been good with that during my tenure of me being there. But what I was most disappointed about was their recent pricing of their rent increase. Since I have been renting from them, they had always been fair and reasonable with the new price when they issued me a new lease before my previous one expired. Their pricing was always within the range of $5.00 to $15.00 at the most, which I was ok with. But for the last 3 years, they have been significantly going up on the rent. The first year, they went up $30.00; the second year it was $60.00; and now, and I found this to be odd too, is that they sent me my new lease 3 months early. They usually send me my new lease about a month or a month and a half prior to my old one expiring. Anyway, I open it up and my mouth dropped. They went up $70.00 on next year's rent! Also, they include some packet showing the cost it would be to move, as if to discourage tenants from moving because they know they are charging ridiculous rates that their tenants wouldn't be happy about. I was highly upset about this because they seem like they are now money hungry. They have always been reasonable about their rent increase. This is downright ridiculous! I mean I understand this is a business and they're all about making money, which I've never had a problem with. You can't stay anywhere for free! I have no issue with that. Because as my track record shows, I've been with them for 16 year and have never defaulted on my rent. I just feel like they are now price gouging, which is now not the time for, especially since we are in the middle of a pandemic. I don't make a whole lot of money, which is why I chose Cano Properties because of their flexibility with their prices. It's not like I'm getting a substantial raise from my job to keep up with rising cost of inflation. I'm not asking for anything for free. Just cut us working folks, who are just crushing along barely making ends meet, some slack! Cano Properties, if you are ever to get a good rating and a good recommendation for potentially prospective tenants to your company, you all have to do a better job showing your tenants how much you value and appreciate them, especially the long term ones! read more

Great apartment building, affordable rent, and great staff running the building. Best landlord around!

hello, my name is Lavinia and i have been residing in one of Cano properties for the past 17yrs and i absolutely love the management team there, everyone that works there are very professional and warm, if there's a problem with anything in your apartment they will deal with the situation immediately. Cano properties have great security, big windows, and beautiful hard wood floors, the company keeps there buildings very clean as well. I would recommend renting from Cano properties, that is why i'm still residing with there company because its a great company. read more

I give them one wish I could give 0...and I haven't actually viewed a peoperty in person or put in a application but from the attitude I was given by the phone representative I already know to run. I can tell from my own experience over the phone and previous reviews that these ppl lack compassion. I refuse to spend my money with ppl who lack compassion for those that's making sure they have jobs to maintain. Why do you all have ppl fill out an application before even seeing an apartment? Nobody wants to share their private information unnecessarily. I just know they discriminate their tenants..some ppl have said they're told they weren't approved in one day. I thought full credit and background checks can take 72hrs? I smell unethical practices all over this company. read more

If you value your family and quality of life please do not move into a Cano Properties building. Some of his buildings may be nice, but speaking from personal experience there are drugs and prostitution rings in some of his buildings. Having young sons and daughters I do not want them in that kind of environment. The tenants play loud music, allow their children to run wild through the building and all you smell is people smoking weed. Many of the hallways smell terrible because random people are sleeping in the hallways and using it as a toilet or bedroom. There are drug addicts that hang in the building doing drugs or arguing over them. These conditions can lead to fires in the building. There are several buildings where you walk by and there are feces smeared on the windows or sidewalk. There are used condoms left around the building. The tenants empty their garbage in a very trifling manner.... They throw trash from top floor windows because they are too lazy to walk it down to the trash can. They drag the trash bags along the porch so all kinds of garbage and liquid leaks out of the bag and is left behind. This causes insects, and rats to come and leave the porches looking filthy. In addition, there have been reports of bedbugs in some of his buildings. The property manager told one resident by phone that it is her responsibility to clean her apartment and get rid of the bedbugs. Then he threw the blame on another tenant by saying she was in the hospital having a baby and probably brought the bedbugs to the building from the hospital. Really??? That's bad business. As the owners, it is your responsibility to attempt to address the infestation problem. You don't solve it by trying to blame another tenant that most likely didn't bring the bugs there either. When you make complaints, the property management tries to make you feel like its your fault or that you are bothering them. The staff have very nasty attitudes. The only one that has any sense is Louis Cano and no one ever sees him anymore. I wonder if he even exists? Even after submitting verbal and written complaints the tenants continue doing the same thing. Really pay attention to the properties...he has several store fronts but no actual businesses in them??? I find this strange, but here is the reason why. After talking to several of the business owners they left Cano Properties because the tenants above them pour water over the floor, they allow the kids to run/jump, their windows are broken into constantly if they try to complain. How can they possibly operate a business under these conditions. Out of all the store fronts this company owns on the southwest side only about three or four are occupied. If the businesses won't stay it clearly says something about this company. The company website is always boasting about security doors, thermal windows, hardwood floors......the building structures are fine. They use cheap materials but they look ok. But what good is the building when the neighborhood is going down and the buildings are filled with that quality of people. Cano Properties needs to start renting to quality tenants instead of the first thing that comes along with some money. Again if you value your family and quality of life find someplace better to live. read more