Alex is phenomenal! I'm so glad we found her. She showed us two apartments, and although I loved…read morethe first one, it wasn't the right fit for our family. After I shared what we were looking for, she recommended Cascade--and it was exactly what we needed. It's so family-friendly and has lots of activities for kids. Alex really listened and helped us find a place that works for our family, including my son, who has autism. She made the whole process feel smooth and was there for us every step of the way, right through signing the lease. She's incredibly friendly, and we're so happy with her service. I would absolutely recommend Alex!

Shannon helped us find a great apartment with excellent amenities for my family and I. Communicates…read morewell. Is punctual. Knows the industry. Highly recommend her!

Let me tell you a story. Once upon a time, my wife got a job in Chicago. She had 2 weeks to find a…read moreplace to rent that was close to her future work location. I started looking for agents on the internet. You would think that being one of the top-5 biggest cities in the US, Chicago is an easy city to find an agent in. WRONG! Every agent I called turned out to be a either a douchebag who "did not do rentals" or an asshole who "had nothing in my price range". After a few hours of looking for an agent, I was convinced that I will end up having to rely on outdated Trulia data and take my chances with open houses during our 1-day house-hunting trip. I ended up cursing at myself, Chicago, and all its real-estate agents and did what I typically do when I want to cool down: filled a bowl with plain yoghurt and took it to my bed to eat in peace. After devouring the first spoon of plain yoghurt, I came across Stephen's number on Yelp. I was pessimistic, but that one spoon had un-pissed me enough to give another agent a chance, so, I said, what the heck, I'll call this one too. Now, this was a cold depressing Sunday afternoon, so, nothing could really cheer me up and I wasn't expecting anyone to answer anyways. Still I called anyways. He answered the phone asking me the exact kind of questions I was expecting "how close do you want to be to the loop?", "how do you feel about spending $100 more to get a place that's closer". He then took time to explain to me how real-estate market works in Chicago (it is VERY different than Boston and San Francisco!). We exchanged emails and he put us through the smoothest apartment-hunting experience anyone in continental US has experienced.

Had an awesome experience working with Steve at Missirlian Properties! He had contacts at every…read moreproperty and ensured I was totally happy with my new place. Will definitely be working with him in the future.

Carlos Cruz is absolutely amazing. He is super down to earth, straight to the point, and completely…read morehonest. These are by far the best qualities I can think of when working with an agent. After our consultation, he made a very good list of apartments, all of which were exactly as described. After discussion and touring, we ultimately made our decision. Highly recommend using him!

I reached out to Smart City for assistance with my apartment search and was divinely paired with…read moreUri. He was attentive and knowledgeable which put me at ease initially. Uri was able to find excellent apartment matches that fit my needs and wants. So much so, I was able to apply for apartment on the first showing. I would definitely recommend Uri and the Smart City team.

I could give Apartment People one star, I could give it five. It all depends on the agent that you…read moreget. I've had good and bad experiences with Apartment People agents. This recent time, I made my appointment, but I called to cancel - I had already worked for months with other places and on my own and found nothing good, so what was the point? The woman on the other end of the phone said "Look, I'm going to set you up with Russell. He's the best, and he WILL find you an apartment you'll love." I didn't believe her, but whatever, I didn't have anything else to do that Saturday. I showed up. She wasn't lying. Russell Corrus listens, knows the realistic expectations, and was so patient with an anxious, overwhelmed me. We spent a good chunk of time just talking before we even went out to look at apartments, and sure enough, I loved one of them and live there now. He was even helpful with my questions about the leasing application! So it all depends on your agent. I'm not discounting the one-star reviews on yelp; I've had a terrible experience with AP previously, too. But if you can get an agent who really knows the lay of the land - like Russell - you'll have a good experience.

After viewing an apartment in person, I decided it wasn't what I thought it was and I didn't want…read moreto pursue it further. I had submitted an application, but I hadn't signed a lease agreement. After waiting 3wks for the $300 refundable deposit, I reached out to the president, Eric Scholl, who had been helping me with the process. Attached is his response. Ultimately, he accuses me of working with the landlord to cut the ApartmentPeople agent out if the deal. He was supremely unprofessional and vindictive since I didn't choose their apartment. I understand everyone is having a tough time right now, but it's terrible to pass your losses onto potential clients. Thankfully I'm very happy in a different unit that I found through a different company. Unfortunately, based on my experience, I advise that you take the easy route and go with the many other good leasing company options in the Chicagoland area.

Brian/Team Review To…read moreWhom it May Concern; As late-arrivals to Home Ownership, our nervousness and naivete were demonstrably abundant. We had scores of questions, many obvious or simply dumb...and plenty legit as well. We were acquiring an education on the fly. Thankfully we had as Allies, the kindest, most thoughtful, thorough, professional and forthcoming Band of Sherpas one could hope for in Brian Somera and his Fantastic Team at Coldwell-Banker. Their responsiveness was metronomically dependable. Their Service was sincere and utterly consistent (And I know something about Great Service having run Zingerman's Delicatessen for 11 years). Our path to our 'Forever Home' was circuitous. We looked at over a dozen properties. We bid on 3. Didn't get the first, backed out of the second after a scarifying Inspection, and Happily So, because the 3rd, the 'Just Right' place, checked every single box and felt like 'Home' the second we stepped in the door. Brian squired us around to all of them, gave astute advice and insight, gently nudged us towards resolution if we hadn't responded to a query or an E-sign, always with a comforting lightness and smile. We felt cared for. We confidently shared our Trust with He and his Team and could not have hoped for a better experience through this process. You couldn't wish for a better Advocate than this crew.

I had an incredible experience working with Brian and his team as a first-time homebuyer, and I…read moretruly cannot recommend them enough. From day one, Brian made what could have been an overwhelming process feel manageable, clear, and even enjoyable. He took the time to walk me through every step, making sure I understood what to expect and felt fully prepared at each stage. No question was too small, and his guidance gave me a level of confidence I didn't think I'd have going into this. What stood out most was how much of a true advocate Brian is for his clients. He consistently had my best interests in mind, provided honest advice, and made sure I felt supported in every decision. It never felt transactional, it felt like I had someone genuinely in my corner. If you're looking for a realtor who will guide you, educate you, and advocate for you every step of the way, you're in the best hands. Five stars all the way!

Dan and James helped facilitate my search to find an apartment in Chicago. They were helpful in all…read morefacets of the process -- finding listings to fit my (very specific) needs, making arrangements quickly and around my schedule, and communicating all details thoroughly by text/email. The real-estate process is full of odd people -- Dan and James are the rare gems who are honest, helpful and customer-focused. A breath of fresh air... I cannot say enough good things!

Both James and Dan were great to work with! They gladly took into consideration of what I was…read morelooking for, and scheduled several back to back showings. It saved me a lot of time and hassle! They knew the areas well and offered great info on several locations I was interested in. Would definitely recommend working with these guys!

Joe and Jeff? Gems in a sea of duds. I once texted Joe that someone was trying to get into my…read moreapartment, and he not only pulled all the security cameras and FOUND the tenant doing so, but he'd called her, figured out the issue (she thought I was laundry, I thought she was a murderer) and walked down from the office to my apartment to tell me in person. Every single maintenace issue I had he texted me within the hour to tell me the plan for how they were going to fix it. I once got locked out of the bathroom (old building problems) and he came with Pablo and Pablo CLIMBED IN MY SECOND STORY WINDOW to get it fixed for me. Start to finish from when the door locked it took 45 mins until I could get in. I adore Lakeview Associates because of Jeff and Joe. I am no longer in a building they manage but still with Lakeview Associates and it's still good, but not nearly as good as it was in their buildings. Joe and Jeff are bros who care.

Lakeview Associates seemed to be an apartment manager that genuinely wanted to help its tenants,…read moreversus just extracting a rent check and imposing rules and conditions. As the cosigner on a lease, they did a lot to help us with a sub-let situation when we needed to be out of the apartment earlier than planned, first by helping us evaluate a leasee we suggested, then finding us a new tenant in a week when that didn't work out. On top of that, 2256 N. Cleveland was well-maintained, the staff was helpful with questions, they were always responsive to communication.

Recently, had the pleasure to work with Chicago's Best Rentals, and their team to find me a new…read moreluxury apartment in Chicago. I had work with Gui from CBR and he was such a caring and thoughtful broker who was attentive, detail oriented, and listened to my needs. CBR accommodated my needs and listened to me on such a level that really made me value my time working with them. I felt like I was seen and listened to. Gui handled all my paperwork for arranging the tours on my behalf to several buildings throughout the city, -- making for a seamless and stress free experience so I could focus on touring rather than the paperwork to arrange tours. I signed my lease the day of after viewing multiple properties. The experience was pain free, and a delight to feel like my voice, needs, we're valued and respected. 1000/10 would recommend and I can't wait to work with CBR again in the future.

I had the pleasure of working with Aaron and after a month in my new apartment I can say he did a…read morefantastic job! I actually did my entire apartment search from Atlanta. I was nervous about signing a lease without actually seeing the place, but Aaron did an excellent job of giving me as much of a tour as possible. He normally does not work at the showings level but he trekked out to apartments from Logan Square to Pilsen, giving me tours over FaceTime and not just showing me the apartments but giving lots of detail and insight to make up for me not being there in person. Aaron was also extremely patient. I never felt that he was pushing me towards anything, even though I was being pretty particular. I gave him a list of somewhat conflicting requirements: natural light especially in the bedroom, in unit laundry, parking available, walkable to CTA, not ground level, and all within my recent-graduate budget. He did a fantastic job finding places that somehow met those criteria and never seemed frustrated when I just wasn't sure. Now that I've been here over a month, I can happily say that this apartment meets all my needs plus some bonuses like warm toned floors and a window in the bathroom which I've always wanted for houseplants! There weren't any surprises, the neighborhood is fantastic, and I am so glad that renting an apartment without ever seeing it in person has worked out so perfectly, all thanks to Aaron.

It's unfortunate that the reviews for this company everywhere are so good, because that was not my…read moreexperience. I was shown an apartment that had already been applied to, which was never disclosed to me. In fact, I specifically asked if this was the case, and was told no. I applied to the apartment, and paid $120 total for both myself and my co-signer to apply. The other application was obviously viewed first, and they were offered the apartment before the application company was even able to get ahold of my landlord. Because I found a different apartment not hosted by them, they will not refund my application fees, however, I never agreed to work exclusively with this company, I was simply browsing listings on HotPads. Be extra careful if you are looking at apartments through them, lest you wind up out some valuable dollars for your move if they choose to be dishonest with you.

I recently sold a condominium in Chicago. What made the listing and sale difficult was that I don't…read morelive in Chicago. I live in Los Angeles. Tiffany and her team made the process painless. She offered expert guidance in pricing the listing and negotiating with buyers. Tiffany and her team were prompt, professional, detailed and made sure the process went without a glitch. I have purchased and sold many properties before and have a lot of experience with agents and brokers. Tiffany's team is first class. They will go beyond to help complete the purchase at the best price possible. If ever I am doing a real estate transaction in the Chicago area, I would use their team over and over again.

We are looking for a agent to rent an apartment and I cannot say if Tiffany is any good at finding…read moreapartments, but I can say she cannot return calls well. So we went with another sgent.