Joey was absolutely BRILLIANT! The whole staff was very…read morekind, patient, and friendly. HUGE SELECTION TO CHOOSE FROM WITH SO MANY DEALS! The value on the bang for your buck is beyond what you expect! If you haven't dropped in you are missing out! I have been to several dispensaries in Chicago and this has been the best experience!

I am neutral I was here for a friend…read more They are very strict on ID They have some cute free stickers see my photographs

This is a more upscale dispensary than others I've visited. It a beautiful store and gives the…read moremodern vibes of an apple store converted to a dispensary. The parking lot is huge making the store easy to access. Although I do have to say I noticed that the handicap ramp was quite long. The doorman did not welcome me, only asked if I med or rec and directed me to man in uniform. The security guard didn't make eye contact or say hello as he grabbed my ID and proceeded with the check in process. Overall, not a really warming start. Thankfully, that all changed as I got to the counter and was greeted by a very friendly budtender. He happily gathered my order and listed off what I was purchasing. I called ahead to see what types of incentives they have for new customers. Online it advertises a 25% off discount for new members and after calling I was informed this is applied to full priced items only, but there was a 10% stackable discount. I'm glad I mentioned it at the register because it did not automatically apply and manager's approval was needed - so if you visit on your first trip, don't forget to tell them. Overall, I think the prices were a little higher than the dispensaries around but I appreciated the extra 10%. However, we all know the deals are what drives a dispensary. what I noticed is they had about 20-30% off most products with deals on 2g carts. With those types of promotions and the fact I live nearby, I'll can definitely see myself returning.

Very upset I've been coming here for a while now and every time I come in with my form of…read moreidentification it has never been a problem. Today when I came in I was turned away and told I needed a real id to come in. Im confused since I've never had an issue before ait has been taken at every other dispensary no issue. I will be taking my business somewhere else and will not be coming back.

I've been going to this EarthMed location for many years, now, as a medical marijuana patient - at…read moreleast 4-5 yrs. I've ALWAYS had the the best experiences possible - Starting with the Consistently Eloquently Welcoming and extremely kind greeting attendants, Outside - EVERY person in that position has welcomed me/us with warmth and positivity - Yes, Every person, in all these visits, all these years! Wow! Rain and shine, summer and winter . . . Inside, the supportive, educational attitudes are likewise, a stellar quality . . . In Everyone on Staff. And I need "help", I have questions - - no one has ever made me feel that I'm anyone but a Respected Patron. Not "uneducated", Ever! My needs, as a medical-use patient, might be more focused than some - I've found the variety of products to be more than what I could possibly sample. AH! But the SALES prices are Terrific! I follow the sales, and stock up, (I freeze in air-proof packets) whenever I can, as my parameters allow. The adjunctive use of the medical marijuana Mindy's edible 50/50 products for my own fibromyalgia pain, is remarkable I'm going back Tomorrow - and I think you'll be greatly pleased if, You Go, Too!

The cleanliness. It's always so dirty. The packages are open sometimes. You don't think we notice…read morethis?

It just opened this year, but I'm on track to spend probably 4k dollars here this year. Honestly;…read moreit feels like I've gotten more than my monies worth out of it. The staff is always helpful, very nice, very friendly. I'm kind of a curmudgeonly Shrek by nature, but almost every time I find myself engaging with whoever's helping me. Sign of a good team and good hiring; so that's appreciated. The first couple of times I went the persons helping me always commented on how "good" everything I got was; which seemed standard selling hype to me; but then they mentioned the THCv in an item I had bought. I had bought it for that reason but didn't say that. I had sort of assumed they mindlessly said "this is good" to everything - working in sales that's what you do! Nope, this person knew what I was getting; and it's been the same with every person since. The deals are almost always good. There are downtimes where they may not have the best deal on something; but for every 5 trips here I may have to go somewhere else once. It's been nice having a dispensary where it feels like I'm able to take advantage of their reward program; and that's based on the selection too which is massive. I almost always order ahead; but they've always been amenable if I've needed or wanted to make a change or addition. I'm a power buyer and a power user, I consume way too much for my own good most likely; and I am also very interested in saving as much money as possible. That's possible here, and it's nice. For the price? The variety? The service? 420/10.

I went in today with an empty tube from a marijuana joint that i purchased earlier. the counter…read morelady said it was against the law to have the tube in the store and she could not even look at it. She said i had to go outside the store and write down the contents of the label. Of course that's ridiculous, so I left. ChatGPT says: could not find an Illinois statute or statewide dispensary rule that makes it unlawful for a customer simply to carry an empty pre-roll tube into a dispensary or forbids an employee from looking at its label.

Driving thru the country like I normally do checking out different dispensaries along my travels…read moreand stop here in and the budtender here was definitely sure I was in the right place for quality smoke. Appreciate the variety and pricing of all the treats they had to offer. Thanks again. Live, love and laugh. -Sha

This has been my go to store for my cannabis needs ! Over the last 6 months they have had issues…read morekeeping products in stock ! 7 weeks ago I had rotator cuff surgery and I've used INDICA based products to ween off of opioids ! EVERY SINGLE product I've used has been out at the store! To make things worse other local stores have the same products in stock ! I've discussed this with the store mgr and wrote a letter to corporate, store mgr was understanding BUT I've heard nothing from corporate after sending a complaint via the website (only way to reach MGT ) and it's crickets ! The Industry/company wants to be like a pharmacy but if I went into my local RX store to pick up my medicine and was told that I need to go elsewhere I would continue my path PERMANENTLY!

Came to get ourselves gummies, but also my brother-in-law a vape...which we know NOTHING about…read more Paige was insanely patient in helping us find the right thing for him. Oh - they have a generous discount for first time customers (40% off, Man!) and a loyalty program. All the stars. We will definitely be back.

I don't how this place is selling &Shine 1g carts for $40. No wonder Bisa Lina has all your…read morecustomers (they're selling the same exact thing for $20). Budtender was nice, but tell me why they have 3 people at the check in and one budtender on the actual line (he was training someone so technically two people, but the guy being trained was doing nothing). There was no one else in the dispensary, like y'all don't need that many people up front. Prices are the worst in the area and I shopped every menu in a 15 mile radius of Naperville before coming. I was originally headed to Bisa Lina, but the line there had 50 people and I didn't want to wait. Now I wish I had. Don't come here, Bisa Lina way better in terms of cost and selection. Like please go anywhere else than this place.

Great selection best smoke around. Great candy and Rick Simpson oil we go several times a month …read more Worth the drive .

I've never felt so welcomed at pretty much any store, especially a dispensary, as I did by Jax!…read moreTruly welcomed us and made the whole experience a breeze. As someone who is usually pretty anxious, I wasn't anxious at all! And Cody was so kind at the checkout, ensuring we had everything we need and asked about our weekend. Highly recommend!!

Dutchess is like the upper echelon of the cannabis world! You order your items through a kiosk…read morewhich will text you when your order is ready. Only takes like literally 2-3 mins for your order to be ready. I've been to Duchess a few times, but have yet to write a full review. First of all the place is beautiful! Nothing like any dispensary I have ever been to! They were very intentional about the decor. It gives cute bookstore vibes. When you come in you have to show your ID in order to get in NO exceptions!!! Once you show your ID you are allowed to enter! It's decorated so intentionally. It's so cute!!! Great quality cannabis products!!!! Great deals! Everyone is very nice! Darrow was at the door when I first came in! He has a genuine smile, scanned my mom and I ID and let us in. Then we went to the kiosk and we were greeted by Tanesha. She was very nice and informative. Great customer service! She helped me look up my purchasing history! She also offered me some free gummy samples!! I wanted to take pictures so she introduced me to the manager Tom!!! Nice guy. Very pleasant as well!! On my way out there was Julian at the door. Who have seen in here before! He always very cool and helpful. Just all around great customer service here! Great high quality products! This business is woman owned! Please if you are in the area or not take the drive. You won't be disappointed. Cash and card is accepted!!!! If you use your card there is a $3 service fee! They also have an ATM here.

Opened April 2025…read more Love the decor at Duchess Cannabis... great vibe. Great Staff... Thank You for All of Your Help and Time.

I had to update my 3 star review to 1 star .. smh. This is the ONLY dispensary where nothing ever…read moreworks smoothly. I said I wouldn't make another visit and I should've stuck to that. Once again their payment system which is supposed to reduce fees did not work online or in store. In addition to that- no one ever seems to have answers or solutions ... it is always a sub par experience especially when the selection is limited

Best Dispensary I have step foot in. Daniel and Max were awesome helped me with a product I had…read morequestions about. Very simple and smooth process! I recommend True Essence Dispensary to anyone interested in trying new and better products. I have so many great complements for this Dispensary without a doubt you have to try it out.

I love this place. Security guys are great. Counter help was lovely. The guy that greets you…read morewhen you come in- super cool. Products, ferocious. The angry dispondent young lady leaning against the wall is another story. She had that look like "I cannot believe I am working in this s--t-hole. She glared at me like I killed her puppy. Obviously, I had never met her nor wish to ever feel her withering stare again. Life is too short to deal with insolence. And I just wanted a vape pen.

Todays experience at Zenleaf was amazing. TIARA helped me out as my super friendly order filler and…read morecashier. She was extremely helpful and personable! Michelle, I think was her name, cleared up a minor miscommunication that was MY fault, NOT the stores, and gave me a coupon for my next visit. Even the security guy and lady standing at the front were super nice and GENUINELY personable! It's very rare you get that kind of super friendly vibe from everyone but the Naperville location is ON POINT!!! THANKS GUYS!!! -Jessica B​