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Candlewood Suites Alabaster

2.4 (24 reviews)
Open • Open 24 hours

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Recliner stuffed into narrow space by head off bed. Difficult to get around/in and out of bed on that side. All outlets on opposite side.
Steve G.

THE GOOD: The staff was very friendly. Really, this hotel's one saving grace. THE BAD: The rooms are very small and cramming a recliner into the limited space by one side of the bed does not help. It was total pain to get around. In addition, there were limited electric outlets, only on the opposite of the bed (see photos), which sucks for couples. Finally, as others have noted, there is a musty smell permeating the hotel that no amount of candles and/or incense in the lobby can cover up. THE UGLY: The manager's posted threat-o-gram (see photo) about "fining" guests for placing their trash outside the door. Something nearly every other hotel in North America without daily housekeeping has encouraged guests to do during last year's COVID-19 restrictions. Is the manager the baseball commissioner or a member of the Biden Administration, with some kind of dubious, non-legal authority to "fine" me? Extremely poor choice of words and offensive. Plus, here's a hint: Mold and disease aren't as much of a problem if your staff picks the hallway trash up every day, like (again) every other hotel across the country (including their corporate cousins at the Hampton Inn) is capable of executing, even with limited housekeeping staff.

Lee S.

This is an example of an extended stay hotel at its finest. I'm on the road 99% of the time, so I know hotels. Candlewood Suites exceeded my expectations. In all of my travels this is the first time I felt like I was in an apartment! The hotel overlooks the city, perched on a hill. It's surrounded by many different stores and is right off of the highway. The rooms are nicely sized and decorated. The kitchen is equipped and clean. DVD player along with large wide screen TV is a really nice touch. Alarm clocks that give about 14 choices of how to wake-up including your own mp3! Very nice weight room to look at... although I've heard some people actually get on the equipment and do things. I'm content to admire from afar. They have a food pantry with items for sale. A free pack of popcorn hiding in the microwave is a nice touch. They have a DVD and CD lending library! This is as good as it gets without having to wear a tuxedo everywhere. You may not get as many Yelp reviews out of me but I'll be one happy Yelper staying here! It's worth a few extra dollars.

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1 year ago

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18 years ago

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8 years ago

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14 years ago

The hotel was fine - clean, convenient, and it had a nice gym. The room was like a mini condo. The bed was very comfortable.

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9 years ago

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Helena Ampitheater - Helena Belles welcoming us to the Farmer's Market.

Helena Ampitheater

(1 review)

$$

My friends and a couple family members attended the farmer's market at the Amphitheater this summer…read more- and I found it to be a delightful location in Helena's Old Towne District. Local police made getting in and out of the amphitheater area easy. We got out of the car and I wandered the grounds, visited the individual farms' tables, walked through the park and children's playground areas and really enjoyed myself in the relaxing shade. The Amphitheater is an outdoor concert hall, festival grounds, movie theater and nature park. From their website (www.cityofhelena.org), it looks like they even have a "movie in the park" night throughout the summer. Although there were not any other mothers there, I met one mother who brings her children to play on the playground equipment and relax in the cool shade whenever she can as she lives nearby. The certified farmer's market meets on Saturday in the summer while school is out. I understood as a part of the farmer's market, there is a charity-of-the-week which allows local charities to meet members of their community and garner well-deserved support. The first week I visited, there was a local animal shelter offering dog baths for a donation, so there were many dogs on leashes visiting the farmer's market that day and enjoying themselves to a cool bath under the trees. The following week, we went back and were greeted by delightful young ladies from a local club, dressed in Antebellum dresses. Anyone would appreciate this location who enjoys farmer's markets, local concerts, small community events, children's playgrounds, movie in the park night, parks, trees, and shade. I'd encourage anyone to visit, bring a lunch, and have an old-fashioned picnic.

Holiday Inn Express & Suites Alabaster

Holiday Inn Express & Suites Alabaster

(25 reviews)

$$

DO NOT STAY HERE!…read more The front desk staff was beyond rude and unhelpful. We were here for a softball tournament with 12 year old girls. We had lunch in the lobby in between games when KYLE rudely walked over and set down trash bags stating we needed to put our trash in the bags AND TAKE IT OUT TO THE DUMPSTER. Mind you we are still eating and intended to throw away our trash when finished in the appropriate trash cans. Then brought over a spray bottle and towels to wipe down tables when we were finished. Stating their staff had already left for the day so apparently now paying guest must handle said duties as if we work here. Shortly thereafter she attempted to yell at our children prior to speaking with the parents who were right there stating they were being disruptive and loud. It was roughly 1pm and they were merely speaking- existing in the lobby which was apparently too loud for her. She became aggressive and extremely unprofessional yelling at us as if we were children instead of simply asking if our girls could lower their voices. KYLE carried on for an inordinate amount of time while we were trying to diffuse the situation seemingly looking for a fight. At one point taking out her phone camera to record us. KYLE called the police and had 2 mothers removed from the property approximately 30 minutes later- one of which never raised her voice and tried her best to deescalate the situation despite the hostile manner in which she approached us. The police officers stated that watching the footage the only person behaving in a hostile manner was KYLE the front desk personnel. It is quite shocking that any hotel would allow a person this unhinged and out of control to work in a setting where she encounters people on any level. I will never stay in an IHG property again. This employee has countless bad reviews as it is and the police stated this is a regular occurrence at this property and were super apologetic as it was evident KYLE was clearly in the wrong.

A friend booked a room at the Holiday Inn Express and ended up sharing the room to save some money…read more It was pretty cool. My friend and I stayed here at this Holiday Inn Express hotel in Alabaster, Alabama for a night in October 2023. It was one of two hotels in this small community, which seemed puzzling but I get it. Not much choice in Alabaster. My friend booked it on Priceline, which had some pretty good deals there. Upon arrival, we came around 6pm on a Friday evening and checked in. This Holiday Inn express hotel was close enough to some shops and a couple of restaurants nearby. It was nice to have that in this town in Alabama. The service here was nice and quick and under two minutes after telling the hotel staff the name of the reservation and presenting a valid ID for identification. The hotel itself is a full service hotel, which has plenty of amenities, but we did not use them all, unfortunately. During my stay here, I particularly enjoyed the hotel breakfast. They had orange juice, coffee, and tea for drinks. They had scrambled eggs, mini omelette, sausage patties as the hot items. they had Wi-Fi, which was pretty good and fast. When we walked into the lobby, it was quite interesting and nice. The elevators were close by the front desk and we could get in and out without any problems. This hotel seemed smaller than most, but just seemed the right size for me. Although the prices were a little shocking at just over $200/night in Alabaster, Alabama in late October, I guess if you need to stay here, you're willing to pay for it. The room was standard and quite cozy. Came with two queen beds and I slept pretty well. Everything in the hotel worked to a tee, including the shower and the television. Seemed like a good stay here before doing something crazy in a community park at night like running for 24 hours at Veterans Park, but I digress. It was a nice stay and recommend anyone who needs to stay here while in the area or passing thru and needs a place for the night. The overall experience here at this Holiday Inn Express - Alabaster was pretty good and definitely nice to be back with this hotel brand. It was more budget friendly, since I was splitting the cost with a friend and fellow marathoner. The hotel had 4 floors, I think. The only drawback was that this hotel and the Candlewood Suites, which was literally next door, is the only hotels in the Alabaster area. Cute, huh. You'd have to either come from Birmingham or stay further south of Alabaster for more hotel options, but this Holiday Inn Express is a good one to stay, if you want to be in the local area. They had a fitness room with treadmill. I saw a guy in there on a Saturday morning while I was dressed to run an ultra marathon event in a nearby park. I was like, it was a beautiful morning at 50 F, why not go outside? That made me laugh. I wished I used their hotel pool for a little during my stay here but that wasn't meant to be. The most important thing was that I had a good / decent amount of sleep during my stay and the bed itself was pretty comfortable for sure. The service was friendly though, which is usually should be the norm. All in all, can't complain too much, although the price per night was obviously up there. It's probably worth it if you had to commute to Alabaster from Birmingham or anywhere else and need to be in the area. The hotel is rather nice and looks teasing and aesthetically. Nice on the outside. And so, if you love the Holiday Inn express friend, I need to be in the alabaster, Alabama area, consider staying here. This Holiday Inn express hotel is located at 1234 Main St. in alabaster, Alabama. They call major hotel, chains and brands, they accept major credit cards as well, but most bookings happen to be online and prior to arrival. You probably can call the hotel and book over the phone Subject to availability. They have private parking for guests who stay here overnight or multiple days. You would have to ask if there is a parking decal. You would need to put on your car to prove that you are staying here to avoid towing. As far as public transportation goes, I do not know if you can get here to Alabama's Birmingham, public transportation or a rental car is feasible. As suit grab a rental car or Uber or left to get here. It is basically the most convenient way to get here but of course having a driver doesn't hurt either. And so, if you're in the area, I need to stay, they'll be glad to have you. It is a comfortable stay and would recommend anybody to come here if they're in the area or just passing through. 4.5 stars for the overall experience. Love the complimentary breakfast. 5.0 stars for the location and 4.0 stars for the room comfort and front desk service. Support local! B

Candlewood Suites Alabaster - hotels - Updated May 2026

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