Fast and friendly knowledgable staff there to help me with all my professional and legal document…read moreneeds.

Fast and friendly knowledgable staff there to help me with all my professional and legal document…read moreneeds.

I unfortunately had a different experience from others here. They got me a quote that I liked in a…read morefew days but when I tried to schedule a time to meet and sign papers I never heard from them again. Waste of time. I'd suggest you look elsewhere.

Hey I've delt with Britt Evers for many years and he really knows his business! Britt has saved our…read morecompany thousands of dollars by shopping hard for the best carrier at the most competitive price. He has the experience and know how to Insure you correctly and he will work in Your best interest, not his. If you want a great agent and a guy who will take care of your Insurance and keep your premiums super competitive, give him a call !

Jerry Austin with Hester, Heitel, and Associates is one of the most trustworthy and caring…read moreindividuals I know. The advice he gives is outstanding and you can tell he truly has your best interests at heart. He also has a ton of amazing stories and one of my favorite people to have a drink with. If you work with Jerry you won't be disappointed.

Mark Hester has handled my insurance for several years now and I would not use anyone else! This…read morefirm continues to exceed my expectations and I sleep well at night knowing I am covered with the right insurance.

They send out unsolicited advertisements in a form of a statement from our own institution sending…read moreus "Benefit Statement" intuiting that we've got a automatic mortgage payment reduction from our bank. It's highly annoying to realize later upon closer reading that neither is the letter from our own bank nor is the monthly payment proposed is possible in the open market for a fixed rate (they don't say if it's fixed or ARM on the "statement"). Not cool to annoy people like this for no reason.

I WOULD GIVE 10 STARS IF I COULD. Please use this company. They are very honest and go above and…read morebeyond whether you are a present of past customer. I owe tghem more than I can pay. Simon is the man.

We have had insurance with WIA since 2009 and have not had any problems. We have called them when…read morewe've been rear ended and they were very helpful. House, car, and life insurance have given us a sense of peace in our day to day life.

This is the most worst insurance agency I ever see. If I can give zero start I will give it. There…read morehave a Chinese old women that she don't know anything, she did not her responsibility for costume, don't going there. I'm for sure be careful your money! I'm seriously!

I am a retired (35 years) 71 y/o and am , humbly, considered a sophisticated business person …read more... CEO Fortune 500 companies etc. my wife of 49 years and I have multiple residences. This is second review I have ever made in this forum.... It is unsolicited. Pam Johnson and her team are some of the finest people I have ever met professionally. Pam is clearly a very effective leader ...her staff/team or uniformly professional, upbeat, knowledgeable, friendly, patient... I sense they would be assets to any organization with whom they were associated. In their world, they are the ATeam. GJH

STAY AWAY FROM PAM JOHNSON STATE FARM. I have been a State…read moreFarm customer for more than 20 years. I currently have approximately a dozen personal and commercial insurance policies with State Farm agents across three states. I have extensive experience dealing with State Farm agencies, which is exactly why my experience with Pam Johnson State Farm stands out so dramatically. I discovered that my auto insurance policy had lapsed and that I was no longer insured. I had not realized that I was without coverage. Anyone who understands insurance understands the seriousness of discovering that you do not have the coverage you believed you had. This was not a minor inconvenience or a routine customer service matter. What happened afterward destroyed whatever trust I had left in this agency. When someone from Pam Johnson State Farm called me, she opened the conversation by saying she had a note that I had "questions about my policy." Questions? I had discovered a lapse in my auto insurance coverage that I had not realized existed. Reducing something that serious to a customer having "questions about a policy" told me a great deal about how seriously my situation was being treated. When I expressed my dissatisfaction and told the agency that I was done with them, the response I received was: "Okay, bye." I'll let prospective customers decide for themselves what that response says about the level of concern and professionalism they can expect when something serious goes wrong. And this was not simply one unfortunate interaction with a staff member. I have personally dealt with Pam Johnson herself. My direct interactions with Pam when raising serious concerns only reinforced my decision to leave. Rather than characterize her behavior with emotional labels, I will simply say this: after speaking directly with the person whose name is on the agency, I no longer believed my experience was merely the result of an employee providing poor customer service. I originally wondered whether Pam Johnson State Farm had simply grown too large to maintain good service. My personal experience with Pam Johnson changed that opinion. I also have an unusually strong basis for comparison. I have other State Farm agents handling my policies in other states. The difference in communication, professionalism, and the way serious concerns are handled has been remarkable. So let me be very clear. This review is specifically about my experience with Pam Johnson State Farm. Insurance is easy when everything is going right. You learn the value of your insurance agent when something goes seriously wrong. That is when communication matters. That is when professionalism matters. That is when trust matters. Pam Johnson State Farm lost mine. After more than 20 years with State Farm, approximately a dozen personal and commercial policies, and experience with State Farm agents across three states, I would not trust Pam Johnson State Farm with my insurance again. I am leaving this review so prospective customers can consider my experience when choosing an insurance agent and, hopefully, so this agency takes a serious look at how customers are treated when something goes wrong. Things are good until they aren't. Choose your insurance agent accordingly.

Genuinely the best insurance representative I've ever worked with. A+ communication & cared for his…read moreclients! Couldn't recommend more!

My family have been with the Chris Bernard's State Farm team for years. They are always so helpful…read morevery professional , prompt to respond to emails and have been amazing to work with. Wikileaks highly recommend

If I could give this company a negative 5 I would but unfortunately that is not an option…read more Obviously this is a low budget, no service insurance. I was hit by another vehicle who had this insurance (he was cited by the police as being 100% at fault) & all I have gotten so far is a complete run around and no help. My car was totaled & I have been forced to pay for a rental car. About every two weeks I receive what appears to be a washed out form letter with some generic information & phone numbers. When I call the numbers I never get the same person & I am just transferred around without receiving any answers.

The employees really cared to help me and the prices are crazy low!!!! They got it finished really…read morequickly and I didn't have to worry after I left. Nice location and EXCELLENT parking. I would recommend this to anyone looking for insurance and tax help. They mentioned other locations in Mesa etc. for convenience.