Diane is well informed on all types of Medicare plans and Part D prescription plans. Her many years…read moreof experience will serve her clients well in assisting upcoming Medicare recipients in deciding which plan to choose. Diane only informs you what plans are out there and how they work. Ultimately, the client makes the final choice on their own healthcare plan. No high-pressure sales pitch. Only the facts about plans shared with clients. Do yourself a favor and talk to Diane Prentice before signing up for Medicare. I'm sure glad I did.

Diane will get you the best bang for your buck. Give 'er a call & see for yourself . You won't…read moreregret it !

Franki is very professional and knowledgeable She knows her…read moreinsurance and will find the right policy I am self employed and recently moved here from Seattle She gets back to you immediately I would refer her to anyone who needs insurance Btw she does not charge for her services the insurance company pays her You can trust her Joan

Franki was so very helpful during the open enrollment period for medicare. With her guidance I…read morewas able to chose a new Medicare Advantage plan. She completed all the necessary paperwork and guided me through the process.

I have been working with Mary for my insurance needs for over 25 years. She takes the time to find…read moreout what your needs are and help find the best plan for the best rate based on your needs. She also works with most major insurance companies. She works with small and large groups and individuals. This is a full service brokers office so if your looking Ins. I would trust her and her staff to help. I like great customer service and they provide that. Most importantly there is no cost for having them help you. If your looking for Medicare Plans, dental, medical plans, vision, auto, home ins., renters Ins. and more I would trust her and her staff to help. I like great customer service and they provide that. Most importantly there is no cost for having them help you.

Prompt attention to questions, claims and negotiating quotes. An 18 year satisfied client!read more

We have been customers of Mike Stapley, American Family Insurance, for our auto and home insurnace…read morefor 23 years and have found them to be consistently friendly and helpful. Claims have been paid in a timely and courteous manner, when needed, advice has been offered and given when asked. Mike has always responded to e-mail inquiries promptly and reliably, and his staff are always friendly and helpful when we have occasion to call. Recently Yvonne steered us through the process of obtaining coverage for a van converted into an RV which we purchased for a lengthy journey. Although we encountered a few minor bumps initially, she was able to define for us exactly what information would be needed and then promptly presented the provided information to the underwriters and was able to obtain a successful outcome. She also went out of her way to work out a convenient arrangement for our regular semi-annual auto insurance bill to be paid while we are on the road. Thank you, Yvonne :)

Two things that cause me great anxiety....COX cable and insurance renewal....I have been with Mike…read moreStapley America family for many years and Mike and his crew Lisa and Sierra and Mellissa are the most professional and customer driven customer service group that I have worked with for my insurance needs. Always available, always kind and attentive and always provide me with the time necessary so that I am comfortable and understand my policies. Lisa and Sierra, every year review my insurance needs and look for opportunites to reduce my costs without giving up coverage. They make insurance easy and non stressful!! I am 76 years old...and probably a pain in the butt, but they never get frustrated with my many questions. I would recommend Mike and his crew to anyone that is looking for a professional and knowlegable insurance provider..

We dropped all our insurance policies with a well known major insurance company (that my husband…read moreand i worked for) 5 years ago and came to The Arizona Group Insurance to see what they could do. They found an insurance company that cost us less ($800 less a year) but gave us more coverage than that well known insurance company. Score! And the people here are SO NICE and helpful! Our account executive is Donna Scott and she is wonderful! Highly recommend The Arizona Group Insurance for your insurance needs.

Hi Debbie, EZ Window Washing here. I've been with the AZ Group coming up on 4 years now. No issues…read more Always a pleasure getting the help needed from Joseph Cook and a couple others. Today draws the line though, unfortunately. Again, Hi Debbie, as I'm sure your boss will walk in and discuss this review with you. After you hung up on me, I took the liberty of calling back and had the privilege of speaking with two other associates that verified The Arizona Group does not tell clients to "stop talking" or to "be quiet" in the middle of a sentence. 10 days ago I asked for VERY SPECIFIC information to be emailed to one of my clients regarding an audit. You verified all the information and told me it would be emailed ASAP. As time passed, I assumed you did your job accordingly. Unfortunately, that did not happen. My client informed me today that they did not receive anything they needed. So, I gave you a call today and as I was in the middle of explaining what I needed AGAIN you decided to not only talk over me but tell me to stop talking and to chuckle and laugh as my frustration over the phone began to rise (Did not yell or use profanity) Your lack of attention to detail, no sense of accountability and your entitlement to talk to clients as if they're a piece of trash underneath your shoe, baffles me. You are the prime reason and perfect example of commercial clients leaving their providers/insurance offices for others because of the lack of customer service you display. Your attitude towards me has been NOTED over the years. Also, you openly telling others on the phone, while I'm on HOLD, that you don't want to talk to me when I'm actively seeking HELP for my client, when they have a deadline to meet, tells me you should retire and find peace within yourself and a job where you'll be held accountable for your disrespectful manners. I shouldn't be telling somebody in their mid 70's to learn respect. Especially in a job where they're dealing with all sorts of people on a daily basis.

Deborah has been my insurance agent for over 20 years. Her office is helpful and she is…read moreknowledgeable with my insurance needs.

I recently change Auto and Home Owners Insurance from GEICO to Allstate. I had several competitive…read morebids and found the good hands people at Allstate offered the most competitive bids when comparing Apples to Apples. The help , explanations, and customer service I received from this office was outstanding. I worked with Sonny, Katya, and then Kristin over several days while investigating all options and rates from competitors. At the end of the day, I felt most comfortable choosing Allstate and happy I did. I would highly recommend this office to anyone in the valley of the sun , and will tell my friends and family a crossed the nation to be sure to check with Allstate if you're looking for new insurance. Five stars !

Carla Stigger is wonderful and always so helpful. Really love working with her and the agency.read more

Terrie Kolker has been my insurance agent for a few years now. Whenever I have had questions about…read moremy insurance, she is quick to respond. She and her team have always helped me get competitive rates on my insurance too! These guys are great. I have used both Pekin and Progressive insurance through them.

I had an agent who was not responsive, and was convinced to hire this agency. I was passed onto…read moresome agent who clearly did not act in my best interest and basically blew me off. I am paying three times what I was paying, and the agent refuses to do anything about it. I regret moving my insurance to this agency, and I KNOW I am paying way too much. And to make it more fun, the guy who talked me into coming onboard cant be bothered to address my concerns.