My son moved from CA to AZ. and needed to change his health insurance. We contacted AZ Health…read moreInsurance Brokers and were connected with Tayler Busack. She was excellent to work with. He was eligible for a marketplace plan and Tayler explained the marketplace policies available in his area. She provided us with quotes and reviewed the options to consider before choosing a plan. When he selected a plan, she handled his marketplace enrollment. Tayler was very knowledgeable and responded timely to calls and emails. I would recommend her to others who need guidance with AZ health insurance options.

Highly recommend this group! We just moved to Arizona when my husband became eligible for Medicare,…read moreand I was no longer able to be on his employer-sponsored health insurance. Tayler made the task of getting my own health insurance easy. She simplified my options into a digestible list of insurance providers that matched my needs and budget. She then made it easy for me to complete all the paperwork to sign up for my perfect plan. And she connected my husband to one of their Medicare specialists who helped him get the best coverage possible.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

I've always been an entrepreneur so health insurance has always been a challenge. A friend…read moreconnected us to Ryan and he was the best!! He laid out all our options so we could compare and gave us great advice for what would work best for our family. It was great to speak to someone who does this everyday and we can count on as our business grows.

Five Star service with Five Star employees! With the…read moreever-changing world of health care and employee benefits you need a broker that is on your side and willing to go the extra mile for you, your HR staff, and the employees of your business! We have been a client for many years, and would never dream of leaving and looking for services elsewhere. They are so knowledgeable and helpful, even with a unique plan or member demographic, they will always find and provide the best products available for your company and employees as well. If you are looking for an insurance broker; no matter your level of previous involvement with self-insured plans, then you should go to the best! They are true specialists in company health insurance/employee benefits, you will find no better than Mark J. Matsock & Associates.

When I moved here in the middle of 2026, I made the mistake of going online and entering my phone…read morenumber to look for insurance quotes. The nonstop phone calls started immediately. I spoke with a couple of different agents and ended up choosing one, but when I realized something didn't feel right and tried to cancel, I was told I couldn't. That didn't sit well with me, so I decided to keep looking. That's when I found Dawn Black, and I'm so glad I did. She was incredibly helpful, attentive, and honest from the very beginning. She made the entire process easy to understand, and I felt like I could trust her. Anytime I have a question, I reach out to her, and she always responds in a timely manner. I only wish I had found Dawn sooner--it would have saved me a lot of time and frustration. I recommend her 100% to anyone looking for an insurance agent who genuinely cares about her clients.

Dawn Black did an outstanding job in helping us to secure a private insurance plan to meet my needs…read more. She really made all the options understandable and layer them out so we could understand the premiums , deductibles and co pays. There are a lot of options out there and she helps you navigate through the process. I would recommend her with out hesitation, she will make a scary process very understandable.

BEWARE: THEIR COVID TEST REIMBURSEMENT APPROACH IS CLEARLY DESIGNED NEVER TO REIMBURSE YOU…read more Overall, BCBSAZ (up in Prescott) has been okay. I've had my issues with them that have caused me to tear my hair out before, but more often than not, they have ranged from okay to very good. But, the reason for my 2* review is their pitiful efforts to save money by making reimbursement for COVID as difficult as possible. Rather than championing the honest member's claims, they are protecting themselves from dishonest people trying to fraud them. I wish they had found some middle ground. I bet that they gathered teams of experts to figure out just how to pay as few reimbursement claims as possible. And, know this: these were not rank-and-file experts ... but the best! No, you don't just submit receipts. No, you don't just get to make a claim at the CVS or Walgreens etc. as you would at a doctor's office or when receiving a covid booster. No, you don't just photograph the UPC symbols of the tests and email it in. NO... NO... NO. Rather, you have to cut out the UPC symbols from each box... paste them to a piece of paper and attach the original register receipt and send it in the mail to them and fill out one of their hard-to-find forms. Should the letter not arrive (as is my case)... basically, you are screwed, and they tell you that you should have certified the letter... or should have hand-delivered it (they didn't actually say that). The point is... they have created a level of calisthenics sufficient to make sure that only some modest fraction of submissions can slip through their defenses such that they actually have to reimburse. Ahhhh... if only we lived in a country where healthcare providers cared about health... or care. Will I buy more tests the next time I have covid? Likely not. Will I know for sure if I have covid? likely not. Will I go about my life if I really have no other choice (can't just sit around for a few weeks? maybe...likely so. Will I spread covid to others? perhaps. I'll try not to. Will BCBSAZ make more money from sicker people? likely yes. That is, after all, what appears to be their business model. Ugh. I am pissed. Time to read the international news and remind myself that I really have nothing to complain about. To conclude: I wish I could have written them a great review. I wish they would not catalyze these antagonistic feelings I am now feeling. If they pull a rabbit out of their hat and reimburse me... I'll either erase this review or update it. Otherwise, if you see this as is... you know they screwed me... twice. pete

Do not waste your time we tried for 3 months to add our daughter to my wife's plan and they…read moreliterally did anything they could to run us around. they are way over priced and when you call them it's the most unprofessional expirience I've ever had. Rude as can be they all talk over you the whole time then lie to you about the process. save your self the time and go with someone else.