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Pritchard Group Insurance

5.0 (2 reviews)
Closed • 8:30 am - 4:30 pm

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Services - Pritchard Group Insurance

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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8 months ago

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11 years ago

Prompt attention to questions, claims and negotiating quotes. An 18 year satisfied client!

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Progressive Insurance - Progressive

Progressive Insurance

(4 reviews)

After paying my insurance premiums for many years to Progressive, I found out my coverage is…read moreworthless. On 2/12/26, Claim# 26-519416008, while driving on I-10, taking my wife to the airport, my vehicle, a Ford Explorer, was hit by a GMC truck insured by Progressive. The driver of the truck ran away. According to the investigating officer, the GMC truck was at fault in this accident. I'm a good driver, no tickets and never had an accident where I was at fault. For almost a month, I have had a nightmare dealing with Progressive to pay for my vehicle repair. On 3/10/26, almost one month after the accident, I received a letter from Hunter Wells in the claim department stating that Progressive could not find a valid coverage for the incident and they will not be able to pay for my claim. I'm a retired auto body I-CAR, ASE-certified technician. I had already started to repair my car. This vehicle has steps, a handle, and a place for a wheelchair. My wife must have this vehicle to take her disabled mother to her doctor appointments. This vehicle is very safe to repair. I replaced the front fender and door with used parts, and they fit perfectly. (see pictures) On 3/14/26, Hunter sent another letter stating the total settlement amount for my vehicle is $7,299.89. There is a catch: Progressive will salvage and keep my vehicle and sell it at the auction for a high premium. My vehicle, a Ford Explorer, was purchased new by my father-in-law. Three years ago he passed away. He made sure this car was in perfect condition the whole time he owned it. I have all the records to prove it. I have put about $5k in upgrades, including a platinum extended warranty for an additional 85,000 miles left. This vehicle has a full warranty, just like owning a new vehicle. Progressive, they know I must have this vehicle, and the only way they will pay me is if they salvage the vehicle and I surrender it to them. I researched Craigslist, Marketplace, and can't find a single similar vehicle, a Ford Explorer IronMan rare edition for sale by owner. Most of the other available vehicles come with a salvage title, are not safe to drive, and cannot be fully insured. It's been 3+ months, and the final decision I will not receive a single penny for the damages caused by a drunk driver insured by Progressive.

Progressive insurance company strategy is basically, Delay, Deny, and Ignore. After a few years of…read moreinsurance with progressive, we had a no fault accident when my car got totaled. Progressive took 2 months to pay after so many phone calls and Emails. Additionally, they paid $8K less than the value of the car that they initially had agreed. I sent them a number of ads from 3 different dealers in my area for the exact same car and they ignored them all. After that they stopped my calls and Emails. So I am getting an attorney now. They are absolutly scammers!

Pritchard Group Insurance - homeinsurance - Updated May 2026

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