We have bought tile from Jeff at Renaissance multiple times and I cannot explain how fantastic he…read more(and the entire staff) are. Jeff is not only super knowledgeable but he is just a great guy - very straight shooter and doesn't just try and sell you tile - he helps you see what works for you and your home. This company is run on integrity and customer service and I have had amazing experiences every single time we go there. I highly recommend you check them out!

Tile is of good quality though some came broken in the package. Sales people were helpful for…read morepicking out designs. I would recommend this supplier.

Suburban promotes Silestone quartz as a great product. Turns out many customers are reporting…read moreissues. One of the owners of Suburban promised us new counters or a cash discount only to back out on a later date. Hard to believe this is all about money. Check out the review below. https://www.complaintsboard.com/silestone-b116192

Went in this place because it's near our home and we were met by the front desk lady on her phone…read more She had an attitude like we were bothering her and was very unwelcoming. She insisted I needed the paperwork from my cabinets with the dimensions even though I told her I built them. She said ok do a drawing. I said I can tell you the square footage and yet she still wanted drawings. Makes no sense because someone will come and take measurements anyways and I was already giving her the dimensions and total square footage. Anyways we finally convinced her to walk us around but she wouldn't tell us the prices of anything back to I need the drawings. We went to Istanbul Granite and they gladly told us everything and had the sale the same day. Seems poor business practice that you know people walking in the door are potential customers if you're willing to help but instead you have an attitude and lose sales because of it. People generally aren't coming to just browse they actually want new countertops.

We are in the process of having our bathroom remodeled, and Dave Mastroangelo has given us some…read moreexcellent insight as to the prior tile work that was started and what needs to be done. We are very impressed with his knowledge and look forward to working with The Tile Studio!

My GC originally hired Tile Studio for a rebuild of our kitchen after a flood. I chose a large…read moretravertine and was initially happy with the floor. A year later, I started seeing cracking in the tiles and grout. I called, no response. I continued to call for over a year, and finally, they responded. They came out and looked and said they would repair tile and grout under warranty. They fixed the tile, but not the grout. The grout they did put in around the new tiles was a much lighter color, but they assured me that it was only because it was new, and it would age to the proper color. I later found out they had based the replacement grout on the receptionist remembering that I had wanted a floor from the studio display. While I had chosen the tile from the display, I had not chosen the same grout, as it was far too light for a kitchen floor. A couple of years later, grout still cracked, more tiles cracked. I had them come out again, and they said they would replace them and fix the grout. There was no mention of a charge, nor was an estimate given, oral or written. They came out and Frank repaired the tiles. He was careful and talented, and the only reason I would give any stars. He had me help choose the grout, and the new grout around the new tiles is almost perfect. Then came the bill. I was told that since the cracking was due to joist movement, it wasn't their problem, so they had to charge me. $2600. For about 12 tiles. I understand if there is a problem and a company needs to charge for repairs. But, the proper procedure is to give an estimate. If I had been given an estimate, I would have fully understood that I was not under any warranty. I would have then been free to hire someone else for the repairs. TL/DR: Shoddy work + over a year of waiting for a reply + wrong color grout + bill when none discussed + no communication = unhappy customer And, the grout is still the wrong color.

We love doing business with good people who are local. Linda was patient and helped us pick out…read morecarpet for downstairs hall, stairs and upstairs hall. The cuts we asked for were unusual and challenging. Binding alone took 7 hours in their warehouse after the carpet was cut. John and Brett did an excellent job and we are very pleased. John is an expert in his field. Both were very patient, personable and pleasant to work with. Owner Charlie and his son are also superb with customer service. From the first time I called, I knew they were a business I wanted to work with. Thank you!

I went in to inquire about new flooring for my house and I had such a wonderful and positive…read moreexperience with this company! Highly recommend their services and their selection is top notch!

I just had my kit countertops installed and I'm extremely happy with the result, they're the best…read morein the business an the installers were very professional and knowledgeable, I would highly recommend them for any new countertops

Ordered our countertop, wasn't home when it came to be installed. If I was, I would have had them…read moretake it back. There were areas that were not polished properly and the area around the sink was clearly damaged and filled in with resign, and looked awful. They had sent a couple of workers to try and correct it, didn't go well. The second time they sent workers I requested a manager to come out. We didn't want them to remove the countertop for fear of them damaging the New Cabinets. Although they did attempt to correct it, it was not accomplished. Again, the countertop should never have been sent for installation. Quality control is missing.

I shopped at the Trooper location, but this is the place that did the template for my kitchen…read morerenovation and where they cut the stone. The Trooper warehouse has a huge selection, with many beautiful things. Dave came out to measure and make the template and did an excellent job. He came out early and got things done so they could start on things. Henry was the project manager, and he was very quick and responsive when it was time to move on the project. I found the slab I fell in love with in March, put down a deposit, and they held it for me without a storage fee until December. Henry spent quite a bit of time with me in rearranging the template, found another stone that matched what I had, as we needed another piece to finish everything, and was very patient with my inexperience in knowing anything about picking out edges of counters. (Who knew what pencil edge was?!) The Georgia crew delivered things a week later. The 3 guys that installed things were excellent. They were very careful, and it was quite interesting to watch the process. They did no damage to anything in the house, installed the granite very carefully, and also installed my sink. I would highly recommend them. They knew this stone was very special and treated it as such.

I am thrilled with the quality of the products, the high level of service and attention to detail…read moreis always outstanding. Having done several home remodels I can say with confidence that their warehouses have the best quality and inventory above all others (and I feel like I dragged my husband to everyone in a 100 mile radius haha). The associates immediately welcome you, and have allot of knowledge about every product. Are so patient with no pressure attitude which I so appreciated. Henry helped me select the perfect pieces for me, for a bathroom and a kitchen remodel. Creating a layout to optimize the stone qualities. The template measure is so high tech and precise as was the install, so amazing to watch. They are true masters of the skill. Before and after pics

Had a ton of work done and everyone were professional. there was never a problem and everything…read morewent like clockwork which is great. Highly recommend them. Thanks Barry-Bensalem

We completely renovated a home with Keith at Feasterville. He handled everything with their own…read morecontractors. I didn't have to worry about a thing! We love our new home.

shopping at Akropolous Marble & Granite was a pleasure. the offices are nicely appointed with a…read morehuge array of stones and the sales team is friendly and helpful. after a short discussion we were taken to the lot and shown slabs to chose from. we worked with Maggie who took us back inside and priced the pieces. there was no need to negotiate as the price was fair. as Maggie told us we were called in a day to set installation. The installers came as a team of 3 and each worked on their tasks. the 3 vanities were installed in about an hour. We went back to the store to pay the balance and were introduced to the manager Alex who is a charming man and made our experience even better. job well done.

Responsive to emails but useless at finding solution to problem despite their being the original…read moresupplier of my countertop. No creative ideas - just we can sell you another countertop since the one we installed isn't what you wanted. Disappointed.