manager is a jerk and will do everything in his power to deny a returns even if you bought the item…read morea day before and didn't use it

Was refused service due to the shirt I was wearing. Will not go back or recommend every again.read more

They cool fr, I got my car towed by lame ass Fairfield PD & they stayed open an extrra 30 minutes…read moreto let me get my car out. I had to wait an extra day to get my title but they let me get my work clothes & pistol no problem. Only took a star off the review cause they fw 12

From the owner: We provide towing service 24 hours/ 7 days a week. We maintain a fleet of three rollbacks and four…read morewreckers to meet your individual towing needs. Our drivers are certified through Wreck Master Inc. for towing and recovery. In May of 1956, Marcell Burchfield started his auto repair business in a modest two-car garage. Over the next 50 years, he would expand the business into a Used Car Dealership, Salvage Yard, and Towing Business. The business is now managed by Marcell's son, Bill, and employs Bill's two sons, Justin and Tyler. Marcell's daughter, Marcia, works in the office. We look forward to doing business with you and appreciate your patronage.

Called for bearings for on a Friday and spinal hub adapters they had it all in stock and shipped…read morethat day had all parts by Tuesday, they were able to assess what all I needed based just on a picture I text and sent exactly what I needed. Awesome people with great response....

From the owner: Drew's Off Road is a full-service off-road and truck accessory shop located in Hamilton Ohio. We…read morespecialize in air-cooled VW service, repair and engine building. Come by today and check out our show room stocked to ceiling with truck accessories and air-cooled VW parts!

Such a great experience. My car developed a rip on the side of the driver seat. I knew I had to get…read moreit fixed but didn't know where to go. After reading some reviews, I decided to go to Stevens Auto Tops and am so glad that I did. Very high quality work for such a good price. I was able to drop my car off in the morning and pick my car up in the early afternoon. Mark and Greg, the owners, were very kind and knowledgeable in fixing it. 1000% recommend!!!

Been in business for literally years. Fantastic work. Recovered our drivers seat in our 2000 Tahoe…read more Beautiful leather, matches perfect.

I had picked up my son from college and was about 45 mins from home when I got an indicator light…read moreon my Audi Q3 that said I needed coolant. Not only did Andrew and Billy help me find the right kind of coolant for my car, they made sure when I opened up the coolant reserve lid it didn't explode in my face. They also helped me open my hood which was stuck shut for some reason. I am not a car guru and they helped me immensely. I am so grateful you have excellent customer service focused employees. They both deserve bonuses for going above and beyond. Really, really appreciated their help.

If you get the manager, she tends to really know her stuff, otherwise: Gods help you. The staff is…read moreslow, unfamiliar with automobile anything, even unfamiliar with their system. They move at a snail's pace, seem to have no know-how whatsoever... and ask to borrow a tool - you'll watch a guy painfully slow thumb through a box to not find a simple socket and driver. Go across the street to Advance, they are knowledgeable, helpful, not just riding out the clock, and have tools to lend.

I've used Rose service for all my vehicles all the way back to the days of Rose Chevrolet. This is…read morea time tested local company dedicated to serving the community. Recently I had extensive service done on my MX-5 to the tune of $2400. Got the car back and there was a problem. I contacted Rose, talked with Michael, got the car in the next day and out that afternoon. No questions and no charge. Ever felt like the garage was gouging you? Forget that at Rose. These folks are honest and committed. Mazda, Chevy, Saturn, Ford ... I've not taken my Harley in yet. Michael's the guy. jdsimpson

Jim and Phil and their team in service are excellent! Always treated fairly and give us estimates…read moreon what may need to be done in the future but not necessarily right now. They are always price competitive and very courteous. I've had myself and my entire family using them for years now. I have even had times when I start the job myself and could not finish it and brought it in with the parts and they complete the job for labor only. These guys really go out of their way to help out and are very trustworthy.

Let me start off by saying how thankful I am that I came across this place. I had know idea how to…read moreput a head light in my 2011 GMC Terrain and literally noother auto parts store would help me in Hamilton. I walked in and was greeted by Jeff, told him my situation and he came right out and put my light in, took only 10 minutes. Very friendly and knew what he was doing. I highly suggest this place me and family will defiantly be coming here for all are auto needs!

I've bought two vehicles from Doug over the past couple years. I received excellent service on…read moreboth. Doug is a great guy and I highly recommend him if you are looking for a nice vehicle.

This truck has a lot problems, which Kenny assured me this truck was excellent! It's not! I hit a…read morespeed bump in a residential neighborhood and something bent under the left front wheel! Now the steering wheel has to be turned 4 inches to the right to go straight! Also first day I drove it it clunks when turned hard both ways! Also tire rubs when turning hard! I wish I'd never got involved with these liars!

NAPA and KOI are the only places "car Guys" use and with good reason. NAPA in Fairfield is…read moreparticularly helpful. The Guy who owns it (I can not for the life of me remember his name this minute) could have made an extra $40 on a part I was willing to buy but most likely was not the cause of my problem. He was right in his assessment (my acc. powerpoints in my truck wouldnt work. I needed to replace a relay and not the entire fuse block.) He wound up spending about 20 minutes working with me to make sure the part I needed was the one I purchased. My truck had 3 variations of the one block because a prior recall had a recall which left two options for the relay. I was very grateful for his help. I could have saved $4 buying it online, but I would have been buying the wrong part shipping it back, getting another wrong part then shipping it which would have cost me double the NAPA price. The Stores are no bells no whistles just things you use in repair and go about your merry way, which I like. The Zone and Advance place are cluttered with gimicky items and parts by heavily marketed Companys and not quality minded ones. Prices are not the lowest but Service and speed make the $4-10 saved moot. NAPAs house brand oil is good, but if you're like me and have over 75k and opt. for high mileage oil, get the gallon jugs from Wally World and filters from NAPA. If you've ever seen the side by side cutouts of filters, you'll never buy a non-NAPA filter again. Pros- Service. Speed of service. Knowledgeable Staff willingness to get you the right part the first time. Stores are plain Jane and not cluttered. They're promo.'s dont have expenditure min. to reach savings advertisement. They've got delivery. They'll take waste oil and do brake rotor turnings. Cons- Store hours are like banks. Evening projects usually require picking up parts right after work as opposed to going home and hanging out for awhile before parts trip because they close so early.

I needed to stop by a NAPA Auto Parts after work, so I appreciated that they were open until…read more7:00pm! The other NAPAs in the area were closed by the time I was off. The guy I worked with was very polite and helpful. My only issue was that there was no concern for public health during the current coronavirus pandemic. None of the employees were wearing masks. There was no signage regarding protocols. No sanitizer was available. So, would most likely be a great place to shop, just not during a pandemic!

When I walked in didn't get a welcome to O Reilly s just a older guy on his phone didn't ask if I…read moreneeded help or what I was looking for, or did he offer to help. I finally find what I'm looking for and walk to the counter he says did you find what you were looking for? I said I believe so and I left my card in the car so I walked back to get it and I paid for my item but he was being a real jackass for no reason.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!