For the last two years I've lived here. I have only one complaint which doesn't even pertain to…read morethem really. The Amazon workers are so lazy and always leave your packages in the breezeway and not put them at your doorstep. Otherwise, my experience here was great. The staff in the officer were always pleasant to work with. Never had an issue, maintenance always came when requested.

I just moved out and wanted to share some insights from the process. During my departure, I…read moreincurred charges of approximately $300 for carpet cleaning and $50 for a mailbox key I never received. For future departures, I suggest considering professional carpet cleaning before the final inspection to potentially avoid such charges. While I made efforts to leave my apartment in good condition, the pre-checkup pictures may not accurately reflect the state of the apartment, as some stains were present upon my move-in. Despite my efforts, it seems there's a tendency for upcharges regardless of the cleanliness upon departure. The inspection process felt rushed, with certain areas like the bathroom and kitchen seemingly overlooked. The inspector swiftly assessed the living room and bedroom but forgot to check the upstairs, leading to a generalized estimate of charges. overall, the hidden charges and fees are ridiculous.

Everything looks good when you see the apartment, and they make promises that are included in your…read morefirst lease. Over time, they remove rights and privileges from your lease and make changes without the input of residents. Thieves may break into your car or steal your license plate, and this week they stripped assigned parking from residents. The maintenance super I used to have was polite and respectful. I have not had even one appropriate interaction with the person doing it now.

I've been part of Chestnut Hill Communities for over 15 years. Unfortunately, management at 975 has…read morebecome increasingly unresponsive and unprofessional. Maintenance staff have damaged personal property during repairs, and management has refused to take responsibility or provide proper follow-up. I was even asked to allow my property to be removed from my home for repair--something no tenant should have to agree to. Despite a few reliable employees, the overall lack of accountability and disregard for tenants' property and comfort have made living here very frustrating. Management needs to restore professionalism and care to match the rent prices and reputation this community once had.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

I've been living at The Union for 3 years now and have no intention of moving any time soon. The…read morelocation is great and walkable to both downtown and East Rock. The appliances are all great and I haven't had any issues at all with my unit. The gym and shared areas are very nice as well and the concierges are all very friendly and helpful. Would highly recommend!

such extereme weather conditions in ct... so much snow and snow storm and -15 degree temperature…read moreand we do not have hot water no heating... this is a routine for every year at broadmoor now- no heating no hot water. property managers has no empathy and every 6 months we have a new property manager and its tme to change again i guess... rediculous!!!!!

Good morning, I would like to say my wife and I have lived at the Broadmoor for almost 3 years now…read more We just went to our first Bingo night activity on Friday, and we had a ball. Thank you to Candese, the property manager and her staff, Heather, Jessie and Julian, you all did a great job. Good food, snacks, deserts, thank u to my wife who makes great cakes, brownies and deserts. Thank you management staff for having events for the community to try and get us to know each other and feel like a family. We didn't win any prizes Friday, but the fun we had, outweighed winning any gifts. This message is for the actual owners of the Broadmoor, if you read this, please keep Candese and her staff that I mentioned employed at the Broadmoor please. We've seen at least 4 different property managers since we've lived here. Candese and her staff are a pleasure to work with. I email often if I see anything that should be attended to. Not once have I felt like I was being a pain in the butt. Also, the maintenance guys are great as well. All of the guys are very friendly and very hard workers. You need to keep all of them employed as well. Again, thanks for a great Bingo night, looking forward we are, to another.

This place is overall a great option for living. The interior had been renovated a while ago but…read moreit's all been maintained well. Kristie, the property manager, is a real pleasure to deal with and not enough good things could be said about her management of the property. The rent is quite reasonable. The only downsides are: (1) no easy visitor parking and (2) no elevators in the Oxford.

We lived in the Oxford and loved it. Great prices (much cheaper than our old abode, the Eli)…read more Kristie, the property manager, is great to work with... any minor issue we mentioned was fixed immediately. Some minor downsides: - No elevator in the Oxford.. makes moving furniture fun - Wish the gym had more equipment (treadmills kept breaking as well =\) - Laundry is a rip off! $2 per load to wash + $2 to dry. Overall though, an excellent choice.

I have been living here a few years. The office was pleasant. I was shown a model apartment in…read moreAugust. It was hot but that was on me. They have a pool, fitness center, dog park, bbq area. The could update the fitness center. Some machines are broken. The pool is nice. Snow removal and salting could be a bit better. They change the filters for the central air system every year. Some of the buildings allow pets. There is a one time per rent. Repairs are done in a timely manner. The property is mostly quiet.

This is by far the WORST place I have ever stayed at. Unfortunately when we were in the process of…read morefinding a home in 2019 we had no idea that when we sought temporary relocation there that the world would be shut down a few months later so it took what was supposed to be a 1 year stay and turned it into a 3 year stay and it was the worst 3 years. They have this security gate that goes down at night that NEVER works. There would be lines of us trying to get in because the rf chip they give you for your windshield never works and I tried 2 of them. (of course they made me pay for the second one) Then we had a crazy ant issue in our unit and I have NEVER had to live with bugs. They wont let you call your own exterminator and the lady that comes by squirts something in the corners and leaves. One time she said its been an issue they're addressing by spraying outside the buildings but it was never resolved! Then they give you these stickers to put in your windshield to show that your car is supposed to be parked out there. Well from day one I put the sticker on my windshield and still they put a big green sticker on the outside of my driver window saying my car is not supposed to be there. I go to the office and these rude chicks (we'll get to them) tell me "oh he must not have seen your residence sticker".. Why Not??? its in plain site right in the top right corner of my windshield. Then about 6 months later there's another sticker on my window. lol This time they actually look in the system and it appears they put my license plate in there wrong... So he wasn't looking at the windshield he's just looking at plates and putting stickers on your window. That may sound small but when you're rushing, leaving for work and you get to your car and now you have to either chose to drive with this big green sticker on your window or now stop and spend 15min trying to scrape it off. Lol After the 3rd time I gave up going to the office I kept a bottle of goof off in the trunk. The garbage situation is a joke.. I'm slightly disabled and I can't walk far so unless you live in the building next door from the dumpster you will be putting your garbage in the trunk of your car to transport it to the ONE dumpster they have in the back of the complex to service obviously more apartments than it can handle judging by the amount of garbage bags that pile up around it weekly because it's too full.. Now, for the ever so attentive individuals they have managing this place. By far the rudest most arrogant set of minimum wage workers I have ever come across. (and I've shopped in walmart). Down to the very last phone call I had to have with their headquarters because they of course screwed up our security deposit. (I'll get to that) So we had one incident where they have these car ports out there that you can pay $15 a month for and we had been waiting since we came there to get. My wife is a nurse and she gets in late on some nights when she has to work till 7 and after about 6 you can forget about finding a parking space sometimes she was parking 2 or 3 buildings over at midnight and that wasn't cool. Well one supposedly opened up and they called my wife to some down to the office to fill out the paperwork and make the first payment. Well, she did that and expected that night to come in from work and park in her spot but there just happened to be a car parked in the spot. Long story short they rented us someone else's spot and we no had to wait another 2 months for one to open up but lets just say they were very apologetic or accommodating after what turned out to be their mismanagement Then there's the lady I got on the phone today when I called because they screwed up when sending us back our deposit. I didn't think I would have to deal with the level of incompetence I endured the 3 years I was there, but it appears to be their culture over there. The lady I spoke to chose to talk extremely fast and throw all these numbers at me. When I tried to get her to slow down so I can show her where they messed up at she said, (lol you can't make this stuff up,) she said" I emailed you the numbers you can do the calculations on your own time" then she hung up on me. lol After speaking to someone over her head who was able to get things fixed for me because they tried to keep money for the July rent when I showed her the screen shot from her system where we paid July rent. That final phone call is what force me to write this review. There are by far countless stories I could mention like the painted tubs and faulty toilets but just take my advice and STAY Away!!!!

I would like to thank the Maintenance Department of the Village on State for taking an immediate…read moreaction on our repair service request. We really appreciate what they do not to mention the very nice and clean surrounding of this apartment. Oh, this Village on State is very well maintained. I love this place because it I also very safe to live here.

I've been living here for a little over a year Have made quite a few friends and/or acquaintances…read more I definitely feel safe and secure. Some folks that I have developed a closer friendship have lived here since it was built. Of course everyone has their own opinions, such as, "it's better than having your own home where you have to take care of lawn, pay for maintenance, and shovel the snow during winter." Others don't agree but we all will have different experiences which is the norm in life. There should only be one post from me, however, I am retyping because I can't find the first one I sent. Technology is not My forte.

I currently live in Lakewood Apartments for 6 1/2 years & don't have any complaints. Management is…read morealways pleasant. The building has 24 hour maintenance service & security.

From the owner: Lakewood is located in the adorable, walkable neighborhood of Whitneyville in Hamden. Our…read moreapartments include heat, hot water, and air conditioning. Select apartments have balconies overlooking Lake Whitney. Quick access to Yale, Southern, East Rock Park, Sleeping Giant State Park, and the New Haven hospitals.

Jack Hill was wonderful to work with. He has roots in New Haven and his knowledge of the nuances…read moreof neighborhoods and the local real estate market sets him apart. Selling a home is extremely stressful. In my case, I was living in a different state and cleaning out the home on weekends and vacations. Jack's extensive network of vendors were reliable and delivered quality results, helping me with the final touches needed to get the house ready to sell. I highly recommend Jack Hill to anyone looking to buy or sell.

We had a wonderful experience working with Melanie Gunn for both the purchase of our new home and…read moresale of our old home. She was very knowledgeable and communicative throughout the whole process. It often felt that she was going above and beyond to make things easier for us. I don't think we could have found a better realtor and we feel so lucky to have worked with her!