For the last two years I've lived here. I have only one complaint which doesn't even pertain to…read morethem really. The Amazon workers are so lazy and always leave your packages in the breezeway and not put them at your doorstep. Otherwise, my experience here was great. The staff in the officer were always pleasant to work with. Never had an issue, maintenance always came when requested.

I just moved out and wanted to share some insights from the process. During my departure, I…read moreincurred charges of approximately $300 for carpet cleaning and $50 for a mailbox key I never received. For future departures, I suggest considering professional carpet cleaning before the final inspection to potentially avoid such charges. While I made efforts to leave my apartment in good condition, the pre-checkup pictures may not accurately reflect the state of the apartment, as some stains were present upon my move-in. Despite my efforts, it seems there's a tendency for upcharges regardless of the cleanliness upon departure. The inspection process felt rushed, with certain areas like the bathroom and kitchen seemingly overlooked. The inspector swiftly assessed the living room and bedroom but forgot to check the upstairs, leading to a generalized estimate of charges. overall, the hidden charges and fees are ridiculous.

Everything looks good when you see the apartment, and they make promises that are included in your…read morefirst lease. Over time, they remove rights and privileges from your lease and make changes without the input of residents. Thieves may break into your car or steal your license plate, and this week they stripped assigned parking from residents. The maintenance super I used to have was polite and respectful. I have not had even one appropriate interaction with the person doing it now.

I've been part of Chestnut Hill Communities for over 15 years. Unfortunately, management at 975 has…read morebecome increasingly unresponsive and unprofessional. Maintenance staff have damaged personal property during repairs, and management has refused to take responsibility or provide proper follow-up. I was even asked to allow my property to be removed from my home for repair--something no tenant should have to agree to. Despite a few reliable employees, the overall lack of accountability and disregard for tenants' property and comfort have made living here very frustrating. Management needs to restore professionalism and care to match the rent prices and reputation this community once had.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

I have loved living here. I have lived here for 3 years. The front desk and maintenance folks are…read morefantastic and so is the property manager.

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

Good morning, I would like to say my wife and I have lived at the Broadmoor for almost 3 years now…read more We just went to our first Bingo night activity on Friday, and we had a ball. Thank you to Candese, the property manager and her staff, Heather, Jessie and Julian, you all did a great job. Good food, snacks, deserts, thank u to my wife who makes great cakes, brownies and deserts. Thank you management staff for having events for the community to try and get us to know each other and feel like a family. We didn't win any prizes Friday, but the fun we had, outweighed winning any gifts. This message is for the actual owners of the Broadmoor, if you read this, please keep Candese and her staff that I mentioned employed at the Broadmoor please. We've seen at least 4 different property managers since we've lived here. Candese and her staff are a pleasure to work with. I email often if I see anything that should be attended to. Not once have I felt like I was being a pain in the butt. Also, the maintenance guys are great as well. All of the guys are very friendly and very hard workers. You need to keep all of them employed as well. Again, thanks for a great Bingo night, looking forward we are, to another.

**I would strongly advise against living here.** Do not let the nice location, attractive units, or…read morelong list of advertised amenities fool you into thinking you are getting a quality living experience. I lived in Building 670, and while I loved my actual unit and made it feel like home, the condition of the building and the management were extremely disappointing. The common areas were routinely dirty, and the elevators were especially disgusting at times. Residents would urinate in the elevators and leave trash inside, resulting in terrible odors. For the amount of money residents pay to live here, the lack of cleanliness and upkeep is unacceptable. The property advertises **a lot of amenities**, which sounds great until you actually live here and realize how often they are broken, closed, or otherwise unusable. There is little point in paying for amenities that residents cannot consistently enjoy. It gives the impression that the property is much better maintained than it actually is. I will give credit where it is due: **the maintenance staff were consistently kind, respectful, and helpful.** Unfortunately, the same cannot be said for the leasing office. Communication was extremely poor, staff were often unresponsive and unhelpful, and there were multiple occasions where I was given information that was inconsistent or, in my experience, inaccurate. Trying to get a straightforward answer or resolve an issue often felt like a chore in itself. The neighbors were hit or miss. I frequently heard people arguing early in the morning or late at night, which definitely took away from the peaceful living experience you would expect from an apartment community. I also had packages stolen or delivered to the wrong address. While some of those issues were caused by delivery drivers, it still contributed to an overall frustrating experience. **Overall, this property looks much better on paper than it actually is to live in.** The location is nice, and the apartments themselves can be nice, but that does not make up for dirty common areas, unreliable amenities, poor communication, and an unhelpful leasing office. If you are considering moving here, I would strongly recommend looking elsewhere before signing a lease. **I personally would never live here again.**

This place is overall a great option for living. The interior had been renovated a while ago but…read moreit's all been maintained well. Kristie, the property manager, is a real pleasure to deal with and not enough good things could be said about her management of the property. The rent is quite reasonable. The only downsides are: (1) no easy visitor parking and (2) no elevators in the Oxford.

We lived in the Oxford and loved it. Great prices (much cheaper than our old abode, the Eli)…read more Kristie, the property manager, is great to work with... any minor issue we mentioned was fixed immediately. Some minor downsides: - No elevator in the Oxford.. makes moving furniture fun - Wish the gym had more equipment (treadmills kept breaking as well =\) - Laundry is a rip off! $2 per load to wash + $2 to dry. Overall though, an excellent choice.

I have been living here a few years. The office was pleasant. I was shown a model apartment in…read moreAugust. It was hot but that was on me. They have a pool, fitness center, dog park, bbq area. The could update the fitness center. Some machines are broken. The pool is nice. Snow removal and salting could be a bit better. They change the filters for the central air system every year. Some of the buildings allow pets. There is a one time per rent. Repairs are done in a timely manner. The property is mostly quiet.

I have lived at Aspen Glen for a few years now and have loved everything about it. The office staff…read moreis friendly, attentive and efficient. They are great! Maintenance does a great job. The pool is amazing. Many people walk here. It has a great community feeling. Neighbors talk to each other and are courteous. I have never had a problem with noise here. The apartments are centrally located in Hamden. They do a great job with landscaping and snow removal. I would recommend living here to anyone.

I would like to thank the Maintenance Department of the Village on State for taking an immediate…read moreaction on our repair service request. We really appreciate what they do not to mention the very nice and clean surrounding of this apartment. Oh, this Village on State is very well maintained. I love this place because it I also very safe to live here.

I've been living here for a little over a year Have made quite a few friends and/or acquaintances…read more I definitely feel safe and secure. Some folks that I have developed a closer friendship have lived here since it was built. Of course everyone has their own opinions, such as, "it's better than having your own home where you have to take care of lawn, pay for maintenance, and shovel the snow during winter." Others don't agree but we all will have different experiences which is the norm in life. There should only be one post from me, however, I am retyping because I can't find the first one I sent. Technology is not My forte.

I currently live in Lakewood Apartments for 6 1/2 years & don't have any complaints. Management is…read morealways pleasant. The building has 24 hour maintenance service & security.

From the owner: Lakewood is located in the adorable, walkable neighborhood of Whitneyville in Hamden. Our…read moreapartments include heat, hot water, and air conditioning. Select apartments have balconies overlooking Lake Whitney. Quick access to Yale, Southern, East Rock Park, Sleeping Giant State Park, and the New Haven hospitals.

Melanie is an absolute GEM of an agent. We worked with Melanie as first time buyers. She didn't…read moresimply guide us through the process (which, I'll add, she did so wonderfully), but she really cared about finding the exact right fit for us. She never pushed us to make a decision too quickly, tried to convince us that we needed something more expensive than our range, or tried to brush away our concerns in favor of trying to close a deal. In fact, Melanie's knowledge and attention to detail caught red flags in properties that we never would have known to look for, saving us wasted time or even major headaches had we moved forward with those properties! Melanie is extremely detail-oriented and frequently was reaching out with properties she thought were a good fit (and they genuinely were properties that met our specific requirements -- not some general email blast). She is also extremely responsive and very fast at setting up showings, which is so crucial in such a fast-paced market. When we finally found "the one", Melanie worked tirelessly to make sure we closed quickly and on time. She even helped us negotiate with the seller after the inspection to put some money back in our pockets. She really didn't have to do that, as she knew the deal was going to go through regardless. But she genuinely went above and beyond what she had to do, and for that we are so grateful. In fact, we raved about Melanie so much that the owner of the condo we were renting hired her to sell the condo after we moved out (it closed in less than two months!!)

Jack Hill was wonderful to work with. He has roots in New Haven and his knowledge of the nuances…read moreof neighborhoods and the local real estate market sets him apart. Selling a home is extremely stressful. In my case, I was living in a different state and cleaning out the home on weekends and vacations. Jack's extensive network of vendors were reliable and delivered quality results, helping me with the final touches needed to get the house ready to sell. I highly recommend Jack Hill to anyone looking to buy or sell.