We booked our appointment online and were pleasantly surprised to be served right on time--with…read morebarely any wait at all. The entire experience was smooth as silk, thanks in large part to Foster at the front. His stellar communication, welcoming demeanor, and quick wit made what could have been a routine visit genuinely enjoyable. Foster made sure everyone was greeted warmly, guided clearly, and that lineups and services were handled fairly and efficiently. He's a real gem--bringing professionalism and good energy to the space. Honestly, I walked up to the building with much lower expectations, but left thoroughly impressed. Thank you, Canada! Let's keep this up.

I went early was very easy the security people were very helpful and the person that took my…read moreapplication was very friendly and helpful

I came to this office recently to renew my passport. I got…read morethere at 7:30am and was the fifth person in-line. Office opens up exactly at 8:30am. I would suggest going there before 8am so you deal less with waiting. The line definitely started to get crowded after 8am. The security gives you a number with ticket and let's the first 5 go up in the elevator to the second floor to wait about 5-10 minutes ahead of 8:30am. Then after I think they use the computerized system for your number to be called upstairs. If you don't want to be standing downstairs as long, definitely bring a folding chair. I was in and out in 20 minutes when the office opened at 8:30am. Just beware they only accept debit/credit card/tap to pay and not cash. Only cash they accept is if you have a money order.

This Passport Canada location is located behind Scarborough Town Centre, just past the TTC bus bays…read morebelow. When I visited, there was a line forming in the lobby with a security guard there to answer questions, provide forms, and file people into the room with another line. The lines moved fairly quickly. The employee behind the counter checked over my form and looked at my current passport and passport photos, printed a ticket, and instructed that I wait on the second floor for my ticket number to be called. The wait upstairs did not take long. The next employee I saw checked over everything; I paid, and she informed me that my new passport would be mailed out in ten business days. The whole process took less than 45 minutes.

Alex was in touch with me as my visa was processed by embassy and then couriered it overnight when…read moreit was ready. I'm happy.

For the longest time, I have wanted to visit Shanghai. Last December, I took advantage of a seat…read moresale and got my plane ticket​. I have made progressive steps to get everything in order. In January, I got my photos taken for my tourist visa. Last week, I decided to get my visa by going to Visa Center (yes, it's spelled the American way, including its site URL). I found this place through an online search. Instead of taking time to drive downtown, pay for parking, and wait to get my visa, I drove for ten minutes to get here. The office is located on Highway 7, on the southwest corner. Parking gets busy fast in this plaza. I learned though my experience at Mindzai that there are two parking levels underground. I first visited this office last Tuesday. I got there at 09:44 and nabbed a decent parking spot just outside the building. I took the elevator up to the tenth floor. I got confused as to where this office was. It is shared with another business. You simply go through the glass doors and hang a left. It is best to print your forms and fill them out before you head over to this office, which I did. The Chinese consulate only accepts typed applications. If you don't have access to a computer, this office charges $35 to decipher your chicken-scratch handwriting and do it for you. There are some services that you can do without. If you want updates on your application on your phone, you pay $1 for text messages. I declined. You get e-mail updates, which were often, free, and helpful. You can also check the status of your application online. There is also a service in which your details are registered​ with the Chinese consulate. If you want that piece of mind, it is $16. I got an L tourist visa for China that allows multiple entries into the country. It is good for ten years. I got an e-mail to pick it up on Tuesday. I went back the following day and had to park underground on level P1. Parking spaces can be tight. However, my car is small, so I backed into my spot easily. You need to bring your receipt to pick up your visa and fetch your passport. My visa was in my passport. I was pleased. Picking up your visa in-person is your cheapest option. It takes a week. If you are in a rush, there are faster options. Naturally, you pay more for them. I recommend this service if you want to save time and aggravation heading downtown to get your tourist visa. (106)

Visa Connection is in a small office located above a gallery on Hazelton lane…read more They specialize in obtaining tourist and business visas for pretty much any country. They can expedite these services for you QUICKLY - but obviously at a price. I have used them several times for obtaining various business visas for my boss traveling to other countries. They can get you the visa typically 75% faster than if you went in person and did it yourself. This is very handy for urgencies or for frequent travelers who need their passports back in due hast. The staff here are very knowledgeable and can quickly outline everything you will need to submit your visa application. They can email you a package with all the requirements and paperwork for each specific country. Overall very speedy and convenient for emergencies!

VISA Connection Review We used the service for visas related…read moreto a multi-country Asia trip with complications. Efficient, respectful, prompt, responsive and effective. Not cheap but the peace of mind was worth it. Oksana was a dream to deal with as she tolerated my persistent nagging with patience and elegance.

Friendly, quick, clear, and problem free service in a nice building…read more Arrived 15 minutes before opening and applied for an adult passport. Was out in under 2 hours. Around 50% of the waiting time is spent standing, and 50% sitting.

For a government service bureau that you have to go to, this place is not too bad. The people are…read morequite helpful and they try to be efficient. Even thought there is a bit of a maze to get through. Once you get to the third floor of the castle. Turn to your right and follow the signs. You will come to a fork in the road with two gate keepers. They will ask you some questions and if you answer honestly, they will give you a number. Then you go to magical waiting room and when you see your number appear you will know where to go next. That is about it. Then out you go. It really is on the third floor. Oh and picking up your passport is very quick. But do bring your ID.

I'm the event planner for a 3-week 4 country vacation this coming November. Knowing that time is…read morewinding down before liftoff, I chose to drop into the Flight Centre located on the upper floor of the Scarborough Town Centre. Now, I've already completed some pricing quotes using my mobile app and have two comparisons if I booked the trip myself. Somehow, I want a third quote just to settle the doubting Thomas in me. I was happily greeted by Shane H upon entering this place during my lunch break. He listened to my request, asked some questions, took my contact info and handed me a business card since I had to get back to work. Later in the day, Shane called me and asked if I was willing to have 2 stopovers during the flight back in order to get a better price. Oh no...Twenty-five hours to come back home was not an option! Anyhow, I now have a first draft itinerary & price emailed to me about 5 hours after dropping into the Flight Centre. I'm looking to refine the plan with Shane's help and will then make an informed decision. Bon Voyage!

The agents literally did not know what they were doing with giving us inaccurate flight times and…read morejust hanging up when we asked for help. Also received mysterious charges later on. So that's an experience.