Staff is unfriendly, lazy, slow, and unhelpful. Staff overall doesn't seem to agree on or…read moreunderstand the the policies; one staff member will give me my partner's package and another won't unless my partner is there, despite living in the same suite. I've stopped by multiple times just to waste my time when they refuse to give me a package that I have to come back with my partner to claim. I ordered a 15.5kg package that one staff member couldn't lift, which is a little pathetic. They had a trolly right beside the front desk, but instead opted to shove the package along the floor for two minutes until they asked ME to come behind the counter and pick it up for them. Absolutely horrendous. Get a dolly or staff that can lift the 50lb minimum. I'd get my packages delivered anywhere else if I had a choice.

I believe this location has the laziest Postal Delivery Persons…read more They changed our community mailboxes so I no longer had a key. I called the number and requested a key. They stated that I would receive notice that my key would be available for pickup by a note on our door or a call. Never received a note so the key was sent back. I requested a key for my box a second time. I didn't receive a note stated the key was available for pick up. I called and required and they stated I had receive three notices and they were going to send back the Key. I went and picked up my key. What did I find in my Box all the notices to pickup my new key. How am I suppose to receive these notices before I have received my Key. I wish it was like the states and Government ran, I wouldn't have to put up with this BS.

dear all, If you value your things, kindly avoid Canada post, because they have criminals working…read moreamong them as a staffs. I and my husband lost all our valuables that is worth thousands of dollar. We send the package from Edmonton Alberta to Halifax Nova Scotia. Mine was sent since July 18th 2025 and my huby sent his own around August 20th, up on till now, we have not receives those package. I try calling them for my bag, they keep saying they are investigating it. and they said they we not pay for the missing items, according to them, we did not pay for insurance. This company are criminals. I will continue to tell anyone and everyone i come across that Canada post delivery company are thief's.

waited for 3 weeks for a package that was suppose to take three days. I asked to have it dropped…read moreoff at my door as my only request.... I have a dog, so he would bark if anyone was at the door. Nobody even attempted to leave it at my door, they just went straight to the mailbox. I was awake when I got the notification. how can these employees be so non chalant about stuff like this? I am not disabled but imagine this happened for someone who was. This type of service is not what I would be proud of as an employee.

This is a postal outlet inside the Shoppers Drug Mart, but it is hardly a sideline, as some days…read morethere are more people in-line for mail-related purchases than in the whole store. I stood in-line to mail Christmas parcels with more than 20 other people, and I was really impressed with the attitude and helpfulness of the people working at the counter. They were so good with all the problems - even asking for volunteers to help an older women look up postal codes because she had forgotten her glasses. Compared to the outlet a few blocks down 118th ave., these guys actually earn your business.

Xpresspost was guaranteed for 2 full business days and is now at 4 full business days. Use a…read moredifferent shipping service instead. employee was very suspicious handling the package and likely stole from it

Great little expedient neighbourhood post office located in Oliver Square…read more I prefer hopping in her to a Shoppers location because they will have multiple staff and are quicker in general.

they are the fastest one , 3 women all work perfectly fast and always nice …read more I go there once a week and it's never busy or if it gets busy all 3 women starts taking people .

I've said many a mean thing about Canada Post's "authorized dealer" system, but this location is…read moreworse than terrible. How many complaints would it take for this one to get its contract revoked? The main problem is that there's always an unbelievably long lineup. Don't even think about it on Fridays or the last day of the month, and if Friday's the last day of the month, you'll be lucky if the lineup isn't stretching out the Shoppers entrance. The problem? Chronically and woefully understaffed. I have--no joke--stood in line for 45 minutes on more than one occasion because they had one person behind the counter. It's happened to me often enough that I assume it's their usual manner of staffing. I've even had to wait for astronomically long periods of time when it's a slow day (Saturday) and there's hardly a line. I only come here because it's the closest outlet, and my packages are sent here when I miss the mail carrier. I think desperation might be this location's business model, 'cos it sure ain't timely service.

Betty at the City Centre post office has gone out of her way more than once to help me get a parcel…read moreaway safely. She puts a lot of effort into doing her job right, and is always patient with me when I'm having sensory issues and difficulty in getting things done.

Five stars to the Postal Outlet contained within this Pharmacy and store. The ladies who work at…read morethis Canada Post outlet are very efficient and knowledgeable, very fast and careful with your parcels. The staff are outstanding and Canada Post Corp. needs to bring their service to the level that this postal outlet offers. I have used the pharmacy and like Mr. pharmacist but the Mrs should take time off and then come back with a better customer service attitude or take a lesson from the ladies in the post office section. Good selection of magazines and goodies which seem to cater to the Standard Life workers.

Service is the best. It's a bit small in there which is…read moreonly a problem during rush hours. Parking is in the strip mall lot.

I was visiting on the North side today and asked Google to direct me to the closest Canada Post. I…read moreonly needed to post some cards. The parking lot at the Elsafadi Supermarket is treacherous. Nobody pays heed to other drivers or pedestrians. Very congested in the middle of the day. I'd hate to come here during rush hour. The sidewalk in front of the market is also too busy to walk on. Get me out of here.

If this wasn't the spot where all my parcels got sent, I would never go here. It's dark, musty…read moresmelling and in serious need of an update. It looks exactly like it used to when I went there in junior high... In 1998. As for the post office, it's the worst one I've ever had the misfortune of dealing with. The woman who works there is rude, abrupt, slow and inconsiderate. Most of the time it seems like she hates her job. When we moved in to our new house, before our community mail box was installed, we had to go here once a week to get our regular mail and she misfiled it for a month, all the while telling is we didn't have anything to pick up. When you're waiting for bills and parcels (for my wedding no less)... Lets just say it was insanely stressful. Other people in our neighbourhood had the same problems. It's too bad that mail delivery is determined by postal code and not proximity to a postal outlet. There is a closer outlet that provides much better service in a much nicer location.