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Canada Post

4.0 (4 reviews)
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5 years ago

Helpful 5
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2 years ago

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3 years ago

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3 years ago

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Canada Post

Canada Post

(5 reviews)

I despise this post office location. When I get a notice that a package delivery attempt was made…read moreat my home, about half of the time, the notice directs me to this location for pick-up. And every time I groan. I seriously debate whether the package is even worth the hassle of dealing with the incompetent staff. I received a notice yesterday that I had missed a delivery, and to pick up my package after 1pm today. I went there at 6pm, waited in line for 20 minutes (about six people were ahead of me), handed the woman working the counter my slip, and waited for another five minutes while she looked for my package. She did ask me if I knew what the package looked like. "Um, no. I am not sure what it is." She eventually said that the package wasn't there and wouldn't be available until 1pm tomorrow. When I showed her the dates, she said, "Well, it's not here yet. I looked at every single parcel, and it's not here." Then she told me that if I knew what the package looked like, that might help. "Really? I thought you looked at every single parcel. How would my knowing what the package looked like help?" This encounter was typical. I wish that Canada Post would revoke their license to be an outpost for them. This location is terrible.

This is the Canada Post inside the Rexall on 108 Street and Jasper Avenue. Whenever I receive…read moresomething from Canada Post and I'm not home to receive it (which is always) they send it here. The workers here obviously hate life and hate working here as all the ones I've come across are miserable and show it. They have no idea what customer service is. One time I received a pick up slip and went to pick it up according to the hours on the sheet. I get there and I wait in line while one customer is ahead of me. When it's my turn the girl says that they're closing at a special time of 7:30 PM today and pointed to the sign on the counter. I was pissed. I asked her what time it was and she looked at her clock and said, "7:31." I asked her if I could just quickly pick up my package and she refused because she'd, "have to open her till back up." Ummm... I saw her just finish with the customer ahead. BS. The guy behind me was in the same boat and was mad that he'd have to walk back home in -20°C weather and not even get his package. Fast forward to today when I went to pick up a package and I get to the counter, a different girl is working and is busy with tidying up the shelf and doesn't even look at me but says to hold on. Okay......... once she finishes I hand her my pick up slip and she says it won't be available until tomorrow after 1 PM. Usually the slip tells you but this one didn't and had a box checked with no information on when to pick it up. I said, I wasn't sure and usually it tells me to pick it up same day after 5 PM. She said that the information didn't print on the slip but the first box is always next day after 1 PM, in a tone like I'm supposed to know. No apologies, no empathy. NO STARS. Fine, I have to give 1 star.

Canada Post - postoffices - Updated May 2026

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