Staff is unfriendly, lazy, slow, and unhelpful. Staff overall doesn't seem to agree on or…read moreunderstand the the policies; one staff member will give me my partner's package and another won't unless my partner is there, despite living in the same suite. I've stopped by multiple times just to waste my time when they refuse to give me a package that I have to come back with my partner to claim. I ordered a 15.5kg package that one staff member couldn't lift, which is a little pathetic. They had a trolly right beside the front desk, but instead opted to shove the package along the floor for two minutes until they asked ME to come behind the counter and pick it up for them. Absolutely horrendous. Get a dolly or staff that can lift the 50lb minimum. I'd get my packages delivered anywhere else if I had a choice.

I believe this location has the laziest Postal Delivery Persons…read more They changed our community mailboxes so I no longer had a key. I called the number and requested a key. They stated that I would receive notice that my key would be available for pickup by a note on our door or a call. Never received a note so the key was sent back. I requested a key for my box a second time. I didn't receive a note stated the key was available for pick up. I called and required and they stated I had receive three notices and they were going to send back the Key. I went and picked up my key. What did I find in my Box all the notices to pickup my new key. How am I suppose to receive these notices before I have received my Key. I wish it was like the states and Government ran, I wouldn't have to put up with this BS.

Xpresspost was guaranteed for 2 full business days and is now at 4 full business days. Use a…read moredifferent shipping service instead. employee was very suspicious handling the package and likely stole from it

dear all, If you value your things, kindly avoid Canada post, because they have criminals working…read moreamong them as a staffs. I and my husband lost all our valuables that is worth thousands of dollar. We send the package from Edmonton Alberta to Halifax Nova Scotia. Mine was sent since July 18th 2025 and my huby sent his own around August 20th, up on till now, we have not receives those package. I try calling them for my bag, they keep saying they are investigating it. and they said they we not pay for the missing items, according to them, we did not pay for insurance. This company are criminals. I will continue to tell anyone and everyone i come across that Canada post delivery company are thief's.

waited for 3 weeks for a package that was suppose to take three days. I asked to have it dropped…read moreoff at my door as my only request.... I have a dog, so he would bark if anyone was at the door. Nobody even attempted to leave it at my door, they just went straight to the mailbox. I was awake when I got the notification. how can these employees be so non chalant about stuff like this? I am not disabled but imagine this happened for someone who was. This type of service is not what I would be proud of as an employee.

I had a great experience at this Post Office. I came in to get some international stamps to send…read moreout my Christmas cards and I had a couple packages to pick up. There was no line up to speak of, which was nice as sometimes the post office lines ups are soo long. The girls helping me were very nice. They found my packages quickly and even offered to bring them to a side entrance as they were a bit heavy. Thankfully I had parked close so it was not an issue. Quick and friendly service all around.

So I have a PO box at the Londonderry Mall location(inside Shoppers Drug Mart) and get all of my…read morepackages sent there. I finally decided to review this Canada Post outlet because I had a "straw that broke the camels back" experience the other day. Any where between a quarter and a third of my packages end up either delayed, missorted, rerouted, returned to sender or even hopelessly lost because of the utter stupidity and incompetence of the postal clerks who work there. It's pretty bloody sad when a customer(me) has to tell a clerk how to do their job properly, but it happens all the time at this location. It seems that reading simple english and identifying numbers(you know, real tough kindergarden/grade school stuff) is beyond the comprehension of these pissants. They are either too lazy, too stupid or both to cross reference po box numbers with names, thus parcels and letters that "are here" aren't, and those that have been "returned to sender" are sitting on the shelf. At times they are so pathetic they can't even put a postal notice form in the right po box. I bet the people who work here couldn't get jobs pumping gas for minimum wage or holding a stop sign on a road construction crew. They are so dim witted I imagine they'd have a hard time chewing gum and trying to breathe at the same time. Whatever you do, do not either send or receive mailings at the Canada Post outlet in Londonderry Mall. Because if you do, there is a good chance you'll either get a bleeding ulcer, mental stress disorder or a drug addiction problem from dealing with the peons who work there.

Service is the best. It's a bit small in there which is…read moreonly a problem during rush hours. Parking is in the strip mall lot.

I've said many a mean thing about Canada Post's "authorized dealer" system, but this location is…read moreworse than terrible. How many complaints would it take for this one to get its contract revoked? The main problem is that there's always an unbelievably long lineup. Don't even think about it on Fridays or the last day of the month, and if Friday's the last day of the month, you'll be lucky if the lineup isn't stretching out the Shoppers entrance. The problem? Chronically and woefully understaffed. I have--no joke--stood in line for 45 minutes on more than one occasion because they had one person behind the counter. It's happened to me often enough that I assume it's their usual manner of staffing. I've even had to wait for astronomically long periods of time when it's a slow day (Saturday) and there's hardly a line. I only come here because it's the closest outlet, and my packages are sent here when I miss the mail carrier. I think desperation might be this location's business model, 'cos it sure ain't timely service.

Betty at the City Centre post office has gone out of her way more than once to help me get a parcel…read moreaway safely. She puts a lot of effort into doing her job right, and is always patient with me when I'm having sensory issues and difficulty in getting things done.

Five stars to the Postal Outlet contained within this Pharmacy and store. The ladies who work at…read morethis Canada Post outlet are very efficient and knowledgeable, very fast and careful with your parcels. The staff are outstanding and Canada Post Corp. needs to bring their service to the level that this postal outlet offers. I have used the pharmacy and like Mr. pharmacist but the Mrs should take time off and then come back with a better customer service attitude or take a lesson from the ladies in the post office section. Good selection of magazines and goodies which seem to cater to the Standard Life workers.