I cannot say enough amazing things about this photo restoration studio. I first came here to…read morerestore some foundational family photos for my mom's 80th birthday, and the results were beyond anything I could have hoped for. The images that are part of our family's legacy were brought back to life with such care and beauty. I loved the work so much that I came back again to have a childhood photo restored for 11 of my aunts and uncles as a birthday gift. What he does is truly artistry. He takes his time, pours his heart and soul into every image, and you can feel how much he genuinely cares about the stories behind the photos. In a world where so much is done quickly with AI, he is one of the rare artists still doing this work with incredible skill, patience, and heart. There is something almost spiritual about walking into this place and trusting someone with your most precious family memories. This will be the only place I trust with our valuable family photos. Truly exceptional work.

First time using Photo City, and now I won't go anywhere else…read more The owner, John, is simply the best. The shop is dripping with famous headshots. It's clear this place has a long history serving the cream of Hollywood. Great advice, expert knowledge, decades of experience. Thank you, John.

We were leaving on a long trip and a light, smaller tripod we had broke the week before our flight…read moredeparting - isn't that always the case? We didn't have time to order online and get it before departure so I started to call around. Had a bad experience here before, but called and they were nice (other people working), had a few options, good prices as well. So we drove over, parked in front (they have a few spots for customers) and they had the tripods put aside for us to check. They were nice, patient, nice to talk to. We tried them and settled on one. It was used, but in good condition. So we bought it. It's good we gave them another shot since they are one of the last standing camera stores in the Valley!

I brought my camera in for a diagnosis after some impact damage. I was very clear: I wanted to know…read morewhat was wrong--not to have anything repaired yet. Two weeks later, I get a call that my camera is "ready for pickup." When I arrive, I'm told they replaced the motherboard without my consent, and now I owe $150 instead of the $20 diagnostic fee I was expecting. When I questioned this, the man admitted the technician "made a mistake" and offered to remove the part--but why would I have you take out something you already installed, especially when I never asked for it in the first place? I paid the fee, only to discover the camera was still malfunctioning--it overheats every 20 minutes, which is the same issue I originally brought it in for. Clearly, it was never properly diagnosed or fixed. When I finally had time to bring it back (about 3 months later), I explained the issue calmly. Instead of offering help or a second look, he immediately dismissed me, said there was a 30-day warranty (which he couldn't show me), and refused to look at the camera again. He then proceeded to call me a "bitch" under his breath and followed it up with "damn woman"--completely out of line and unprofessional. He offered no solution, no accountability, and no respect. In fact, when I pressed him further, he told me to "sue him" and walked away. I've never had such a disgusting experience with a business. I was disrespected, overcharged, ignored, and insulted. This place is a joke. Do yourself a favor and go anywhere else.

Photo labs are hard to find these days, so I'm glad that Valley Photo Service is still around…read more Located next to Joe Peeps Pizza on the corner of Whitsett and Magnolia in Valley Village, I know I can rely on Valley Photo Service to print good-quality photos. Their quality is a world better than Shutterfly or a drugstore like CVS or Walgreens, and I appreciate their customer service -- Noe is a great guy, and he knows his stuff. Enlargements also print very well here, and I've had some prints on my walls for years now that I got done at Valley Photo Service. I've been coming here for twenty years, and I love having a regular place to get photos printed rather than being a slave to Shutterfly. Thanks, Valley Photo.

I needed to get my disposable camera film developed and decided to come here. The people are here…read moreare very helpful and kind! I dropped my camera off on a Monday and by Friday of that week my pictures were ready for pick up! The prices here aren't bad and I will definitely come back again.

Filmtools in Burbank is an absolute dream for filmmakers. It is one of those places where you walk…read morein and instantly feel like a kid in a candy store. Shelves packed with grip, camera, and expendables, carts and cases everywhere, and staff who actually know what they are talking about and are happy to help you problem solve your build or your shoot. Their gear selection is incredible, whether you are a student, indie filmmaker, or working on a bigger show. You can walk in with a half formed idea of what you need and walk out with a fully dialed in kit. One of the coolest things is that they have an ARRI Alexa 35 setup on the floor that you can actually get hands on with. Being able to play with the camera in person, test lenses, and feel out a build before committing is priceless. If you are working in LA and have not stopped by Filmtools yet, you are seriously missing out.

According to the reviews it seems it's a mixed bags of chips, but in our experiences buying and…read morepicking-up our orders has always gone well with no issues and excellent customer service. Depending on what you're looking for, they have a best selection of options with a pricing scale to fix your budget, but it is an industry shop so don't be bringing your piggy bank because this equipment still cost a good chunk of change.

Quick and simple passport photos, Highly recommend. I sent a…read morefriend here, helped him get his passport with his digital photo. He paid express fee and received passport in a week!? Wow! Thank you

This is my family's go to place for passport photos. Professionally processed. Friendly service…read more They also do large prints for wall frames which is awesome. I'd go back here again.

They no longer handle repairs at this facility--they now outsource everything to Costa Mesa. I'm…read morestill waiting for a confirmation email that my item was dropped off. It's already day two and nothing has come through. In the past, you'd receive an email right away confirming the drop-off, so I'm worried my item may have been lost. Honestly, Canon makes so much money--why can't they afford to keep repairs in-house at Burbank? It's really frustrating.

Canon makes it it so damn difficult for me to consider buying another canon product…read more Went in there to get my 24-70mm f2.8 L lens repaired and the quote was $589!!!! My 70-200 f2.8mm L was $709. Holy crap!!!! This is absolutely ridiculous that Canon does not take care of it's customers better. I had my 24-70 repaired last year and it costed $379. A $200 mark up from last year. They gave me a repair warranty that lasted only 6 months. It's absolutely ridiculous. At least with Apple products, you can buy the Apple care and get anything fixed for $100. But with Canon, NOTHING. I used to be faithful and loyal to Canon but I think it's time to see what the other brands are doing and how they are showing their appreciation towards their customers. This is absolutely insane.

Amazing! I was in and out in 12 minutes. 10 for the passport picture to print. Friendly service as…read morewell.

Here again for my dad's passport renewal photos! Same quick, honest, friendly and professional…read moreservice! Thanks John! My go-to place! When my dad said he needed his passport renewed, without hesitation came here! Few photos, in and out in 15 mins. Didn't make an appointment, just walked in.

They're super helpful here! I brought in a super 8 camera I found at a thrift store and they…read moreanswered all my questions. Advised me what I should do with the camera and were super patient with the questions I had. Really honest and helpful, highly recommend.

Best film lab for super 8 and 16mm. I wouldn't bring my film anywhere else. They always do an…read moreamazing job and it's usually a quick turn around.

SHARING PSA FOR ALL CUSTOMERS AND RENTAL HOUSES!…read more I contacted my rep at Studio Depot for a set of 10' speed rail which I was able to purchase at a discounted price. I was initially very satisfied with the order and requested that it be fulfilled. I provided my FedEx account number to the representative and authorized him to charge the account for the shipping. However, the representative failed to inform me of the shipping charges before completing the order. After days of waiting, I figured the order was sitting in the shipping cue since I was never provided a shipping cost or tracking number. The shipment arrived out of the blue; and about a week later, I was hit with a $1,507 charge from FedEx which I initially figured was fraud. Come to find out, there was either negligence in the measuring of the package, or ignorance of courtesy, that resulted in an automatic "Ground Unauthorized Package Charge" from FedEx in the amount of $1,250. That meant that the total cost to ship the item without the extra charge was $257, which in and of itself should be reason enough to inform me that the shipping would cost more than the item itself. Nevertheless, were I made aware of any such shipping cost, I would have happily driven from our location in Santa Barbara to LA to pick it up myself. Hell, I'd even bike there. Since then, I have reached out, pleading for a resolution, and the issue has simply been neglected. LONG STORY SHORT: IF YOU ARE PURCHASING ITEMS THROUGH SALES REPS AT THIS COMPANY, explicitly request that they inform you of the shipping charges especially for larger items. I certainly hope that this company increases its transparency with its customers in the future. Don't waste your time or money here. I still hope to see this resolved.

This place is pretty sweet. I have mixed feelings about the new location, it's a bit more…read moreindustrial but the inside is more crowded. The floors aren't carpeted & product is kinda just crammed together. However that def won't stop me from coming here. Just like the older location better that's all! Yes they are a bit pricey, but there's not really a huge market for film equipment. Today's trip I scored some black A Clamps. I know it sounds pretty goofy to get excited about a clamp, but at the same time it's fun to collect smaller items that don't cost an arm & a leg for your studio! Plus, it saves me the hassle from having to spray paint all the clamps anyway! Also I got 20% off my purchase, not sure why, but yay! I will always come back here when I can. The only shitty part is they are open on weekdays only :(.