leaving one star because you have to to move on...NO STARS!!! This facility was mentally and…read morephysically abusive! DO NOT SEND YOUR LOVED ONE!! They lied to our family about location, restfulness, facility items, etc., it is in a very rough area, they lied about access to accommodations and personal items like vitamins and natural care items like heating pad. after six days I never saw a doctor or therapist and it was only supposed to be a two week to four week program. Time waster. They said it was for healing and rest and many patients were there in detox state for addiction and not in a mindset for healing and actually abusing with outbursts with staff and patients making things hostile and abusive and other patients had to help them and the staff would even rely on the patients to do it and call them to help intervene. While there people were feeling so abused they were leaving because it was making them worse. The trust was broken immediately due to the fraudulent lies they tell to get you there. That was common with all patients. Those detoxing were wanting an addiction program but it was not provided...they were just filling beds. People with medical conditions are left in pain and only offered Tylenol or ibuprofen and if you can't take those it is heavy meds before alternative solutions. After six days, and vitamins and supplements being authorized by the nurse practitioner, it was never dispensed. They make up rules and it is subjective to the nurse or tech and they are not consistent. The only way to get help is to escalate and threaten to leave. some people have the rules enforced while others don't. It is not consistent. I was in crisis and the staff isolated me and I asked them to call the police they were snarky and provoking saying I could leave when I wanted so I'd did with nothing. . I didn't feel safe and they wouldn't help me so I walked out and hitchhiked to get my family to help me I live in the Midwest they take your ID and credit card and do not give you access so you have no resources. they say if you leave they will hold all of your property for 48 hours to scare you into staying. no one advocates for you. they listen and cry with you and then nothing changes. The man who gave me a ride allowed me to use his phone and let my family know. The closest hotel told me my family couldn't get me in until I paid a cash deposit but I had no credit card or identification because they keep them instead of allowing you to lock it in a drawer in your room. When I had to go back i wanted a police officer again, but but they brought all of my things to the curb before a police person came, my phone was so low it was going to shut off and they said because they gave me my stuff and discharge paperwork, they could not call me an uber or give me a ride to the airport because I refused to be locked down at another hospital, that I was on my own. It was dark and my phone was dying. my trust was so broken and could not go to any other facility and believe I would be more abused. they said dignity and respect are how you should be treated but being left on a curb with my things in a garbage bag and no help and without a phone was demeaning, scary, and abusive and not respectful. The man I hitchhiked with was the only kind one. standing on the curb with my belongings just carelessly thrown in bags and a garbage bag, my phone not working, and having to ask a stranger for help as he rode by on a bike. they handed me discharge paperwork and then told me I was going to be able to use the over-the-counter arnica I bought at Walmart, after they told me they had to confiscate it...they went through everything when I got there, put it in my locker, and then acted like they had to be consistent for safety on day six by taking my only arthritis relief...since I never got any other items that were supposedly authorized now they were taking the only item I had for managing my pain on some level. it was not consistent and there was no timely care to assist. They told staff not to let me use it because I had another in my locker and it was authorized!!! but then out on the curb later they said I was wrong and they were going to let me...gaslighting...like all of the abuse and neglect of care didn't happen for six days. gaslighting. they act like it's all good and you are the problem for advocating for yourself. other patient had been there for upwards of 10 days with the same experience...this is beyond neglect it's cruel and unusual punishment. My family managed to get me an uber to the airport and I bought a ticket less than an hour before the plane left. I am home now had nightmares all night, it's more pain and trauma. Please, have compassion and do not send a loved one here. They will blame you as they did me and write another narrative.

I am so grateful for Daylight Recovery Center and how they helped my loved one. After seeing him…read morestruggle with addiction for years, I was completely lost on how to get him help once he said he was open to going to treatment. After speaking with Daylight and Flyland, they gave me all of the information I needed to feel safe sending my loved one here, and he was excited to go to treatment and get the help that he desperately needed. Our family was able to attend the family support group while he was in care, and it greatly helped us to let go of some of the anger and guilt we all felt around his drug use. He is still sober, and we cannot put into words how grateful we are for Flyland and Daylight and the profound change that has taken place within our family.

Terrible! Thisnis…read moreone of thousands of negative reviews forthcoming on various sites for this horrible drug and alcohol so- called rehab! The admission staff lied to me telling to drive 7 hours to their facility with my service animal and i would be guaranteed admission. When i got there, there racist nursing staff refused my admission. I was stranded for days not knowing what to do. No one contacted me back to apologize or offer restitution, so i am dedicating and hour every day to report, review and complain about this mis-mamaged scam of a treatmet center. Be careful as the also operate under Orlando Recover Center in Orlando Florida. Ghetto AF!

I went there 2yrs ago and yes I had a few problems with the staff but it was all worth it!! I'm…read moregoing on 2 years sobriety because this place took the time to teach me how to deal with my problems without using and I will be forever grateful!!

The staff at Renaissance Recovery saved my brother's life! The care my brother received for months…read moreexceeded our expectations when our loved one desperately needed support. Dennis and the other staff provided exceptional care, including frequent updates to our family, which provided peace of mind and hope. Renaissance Recovery goes above and beyond for its clients and provides a professional, effective treatment program like no other! It was truly life-changing and helped my brother along each step of the way of recovery and healing. This is a special place, and my family will forever remain grateful to everyone that played a part. This unique program allows clients to gain coping skills with a step-by-step program that works! Thank you for all your support! M. Bellamy, Tallahassee

I can't say enough good things about Haven Health Management! From the moment I stepped through the…read moredoor, everyone treated me like they genuinely cared... No rush, no judgement, just real kindness. The waiting room felt calm, and my appointments always ran on time, which was a pleasant surprise. My therapist helped me feel heard, and the little touches, like a warm cup of tea and follow-up calls made all the difference. If you're looking for a place that feels more like a caring community than a clinic, this is it!

From the owner: Haven Health Management improves the lives of thousands of patients across the United States…read morethrough professional management and expert treatment. With millions of hours in direct care each year, we attract the brightest minds to support award-winning behavioral health facilities and advance the industry through innovation. We ensure our partners have the skills, systems, and standards in place to treat all patients with the care they deserve.Our facilities go above and beyond industry standards by embracing the latest scientific innovations. Through streamlined operations and management, we model a national vision of what healthcare can be.

I'm very grateful for The Best Treatment Center and everybody that is a part of making it the…read moreamazing program that it is. It genuinely saved my life. I am a chronic relapser as I've struggled continually throughout my life with pain medication addiction. I've had many accidents and surgeries that led doctors to prescribing me heavy dose oxycodone and methadone. It felt like something I would never get out of and I had legitimately given up hope that I'd ever love pain med free. I'm always a big skeptic when it comes to treatment centers as I've been to many over the years but they really went above and beyond to ensure I had a comfortable experience, from the detox process to all phases of treatment. I felt I received the individualized care that I needed and wasn't just treated as a number filling a bed. They've also done a great job at staying in touch just enough afterwards to remind me of where I was and that I can continue this path of sobriety in or out of treatment. I would recommend a friend or family member here !

Don't waste your time or money, they would not let my son back to their facility after he had a…read moreseizure there due to a short term detox. Jeff assured me my son's safety was their priority, not the case, I traveled 4hrs to meet him at the hospital, then to get his personal belongings at TBT. He was basically abandoned at the hospital, they should change the name to The Worst Treatment, find a place that cares, this one does not.

Anastasia, Ryan and Irene are amazing so polite, I've been to many facilities but recovery…read moreunplugged is top notch, they really care about your sobriety. In fact the only bad thing is a tech name Jose who is rude and inappropriate with female clients I'm not sure why he stills work there but other than him all the other people there are so amazing, great food always fun groups and activities!!

I was down bad when I got to Recovery Unplugged, and ended up leaving with so much hope for myself…read moreand my new way of life. The staff were always helpful and made me feel like I was a priority. I have been to treatment centers where I have not felt safe or heard, so I really appreciated that. The alumni team continues to check in with me since I left and I made some amazing friendships. I feel like I have a whole sober squad now that holds me accountable and cares. Love this place!

Very good with people say hi bye good start to the day everyone is super nice and friendly fast…read morenever had a problem with anyone thanks for making my day very nice

Place is run like a gas station, looks like one too. Had guest doses all set up and they acted like…read morethat's never happened before, while being in the middle of Delray and Palm Springs. Continued to take an hour to put in my info that should've been done when i has it set up months ago. Met what I assumed to be the owner and she basically tried to fight me bc I asked what was taking so long. She started talking all ghetto to me talking bout kicking me out. I was baffled. Definitely wouldn't recommend. Where's your professionalism? My clinic at home would never and it's also a beautiful place in comparison.

I've gone to different locations, most recently, Ft. Laud, FL....i understand problems happening,…read morebut no ice, this poor 60+yr old woman having to stomp on her own made ice, to help with her heart surgery, no clean water, an entire hallway with no septic...people pooping in the trash and when I called tonight to get info, I was rudely & aggressively approached by an employee who I have dealt with before, won't say his name now (M) admissions, you know who u are, but is NOT OK! Be kind and also understand SR may have had issues, but also did the people fighting for their lives and spending their income to get better during the facilities let downs. So humble yourself and be helpful!

Best care Ever. The people there really Listen and Care!!! Very clean and the food is great.read more

Horrible stay far away. Racist staff and refuse service…read moreanimals. As a result of them refusing admission for being my service center which they promise we would get in, I was stranded for days wondering what to do. Their admission staff lies. They also operate under the Orlando recovery centers in Orlando florida.

I have been asking myself the same questions for over 30 years, and Dr. Zebel helped me to realize…read moreI haven't found the answers because they're the wrong questions. Dr. Zebel is an archetype of professionalism, etiquette, attentiveness and attention to the last detail. As a true psychotherapist, this doctor sparks and nurtures internal revelation and growth resulting in permanent change, as opposed to simply treating external symptoms.

Dr Zebel has not only an immense breadth of knowledge but also a profound sense of compassion. Her…read moresupport and guidance has helped me to navigate through very difficult issues, especially past traumas and depression. She guided me towards my own better, happier self and changed the course of my life toward fulfillment, joy, and happy relationships with those I love.