Hanley Center is not like any other rehab facility. They truly care about your journey to recovery…read moreand you are not just a number. Their staff is highly trained in all mental health and substance use disorders, with programs that specialize in particular demographics. Once you enter Hanley's doors you are welcomed into a life-long community and support group that will be with you every step of the way - before and after recovery.

It's rare to find a treatment center where compassion and professionalism are so consistently…read morealigned. The staff genuinely care about the people they serve, and it shows in every interaction. The program is thoughtfully designed, the environment is welcoming, and there's a strong sense of integrity behind the work being done here. The team is committed to helping patients and families succeed.

This is by far the best place that I have ever been. Sam (operations manager) did say to me it…read moredepends on the person walking in. The person has to decide if they want to be there or have to be there. Although that makes sense, this is still significantly better than anywhere else. Again, sam is very hands on. He gets to know each person that is there. He advocates for each person more than I have ever seen in the past. A necklace of mine was lost at the hospital when I had to go and he spend the whole time I was there going back and forth with them trying his very best to get it back. Tim drove picked me up from my residence, helped me pack my bags, and drove me there while keeping me calm and talking about recovery the whole way to the center. Absolutely amazing man. Aside from same the techs were personable, they cared, and got to know each person there also. Each tech was the same in that respect. They would jump to try to help with anything they could. For example, I needed to make a call, Ken, within two minutes had me in an office to do so. Andy was extremely helpful and timely on anything that was needed too. All of the techs were absolutely amazing. That does not happen in other establishments. The case management were people that obviously cared and wanted you to do well. They helped in anyway they could to help with issues out side to make sure you could focus on being there. The recovery they are teaching, providing, and providing proof of through the employees is unmatched. The owners are frequently there, helping with groups, meeting the people the ect. The food was great. They medicated appropriately, and helped with my plan for leaving the absolute best that they could. Nursing staff was always very nice and knowledgeable, attempting to help in anyway they could. The doctors see you each day during the first part of the process. They want you to be comfortable and to help eliminate issues if possible. Also very personable and very nice. The rooms are very nice. Comfortable beds, TVs with anything you could possibly want to watch. Groups all day for the second portion of their treatment to help to inform and help make plans for afterwards. Very clean at all times. The custodial staff clean constantly. I watched them go back over the same place multiple times in a day to ensure everything stayed clean. Lastly, anything that you need they provide, ANYTHING. And they will wash your clothes every night for you if you would like. If anyone I know needs treatment, this will undoubtedly be the place that I recommend. Not to mention they help people that don't have the means to go there frequently, as well. The care was again unmatched and set me up for success when I left. I'm forever grateful for each of the employees and people there.

There is a special vibration at this facility, from staff to alumni. The people actually take the…read moretime to know you and hear your story as an individual. At PBRC, they made me feel like a human being and not just a filled bed. I was educated on what it is that I suffered from through their 12 step approach to alcoholism and drug addiction. I was also able to address deep traumas through work with their clinical team. I came into PBRC a shell of a person, and I left being able to look myself in mirror again for the first time in a long time.

My experience at Beachway was complicated. Parts of the program genuinely helped me, especially the…read moregroups. I learned skills I still use around DBT, emotional regulation, boundaries, slowing down before reacting, and recognizing dysregulation. Being away from home gave me space to focus on myself, and I made meaningful connections with other clients. I expected residential treatment to build on the work I had already done with my outpatient therapist and psychiatrist. I believe I signed releases allowing Beachway to communicate with both. However, my therapist at home was not contacted to establish background or discuss work we had already completed, and she did not receive notes from my Beachway therapists afterward. I am also unsure whether my psychiatric records were reviewed or incorporated into treatment planning. Several individual therapy assignments repeated work I had already done extensively at home. At times, treatment felt more like moving through a predetermined framework than something tailored to my history and progress. I also did not know until later that I could ask to meet with my individual therapist more than once a week. I struggled with how my initiative was sometimes interpreted. After a group on boundaries, I wrote boundaries for my family and asked another therapist to help me review them. I later felt chastised by my primary therapist for doing so and never received the individualized help I had been seeking. When I worked independently on concepts introduced in groups, I felt criticized for "controlling" my own therapeutic journey and was told this likely reflected how I showed up at home or difficulty with trust and interpersonal relationships. I understand therapy should challenge you, but I sometimes felt broad assumptions were being made rather than explored collaboratively. Communication involving my ROI also became a concern. On at least two occasions, my therapist's account of what had been said differed from what my partner told me. In one instance, my therapist attributed a statement to me that I do not remember making. When I tried to clarify these discrepancies, I did not feel they were adequately resolved, which made it harder to feel secure in the therapeutic relationship. I was also uncomfortable with the emphasis on extending treatment. At one point, I was told therapists could tell within about five minutes of meeting someone whether they needed to extend their stay. The pressure around staying longer became stressful and felt like it took time and emotional energy away from making the most of the time I could stay. After discharge, I have had difficulty reaching people, getting necessary documentation completed, and connecting with resources. At the same time, I continue to receive promotional emails for other Beachway programs and retreats, which has been disappointing when follow-up on actual care needs has been difficult. I do not regret my experience. I gained useful skills, benefited from groups, developed greater awareness of my emotional regulation, and grew during my time there. But I believe it could have been much better with stronger coordination with existing providers, more individualized treatment, clearer communication about therapy options and ROIs, and better follow-through after discharge. If you already have an established therapist or psychiatrist, I would recommend asking how they will be involved, whether prior therapeutic work will be reviewed, how often you can meet individually with your therapist, what will be shared with your ROI, and what follow-up support you can expect. I came to Beachway prepared to work hard. My biggest disappointment was feeling that some of that motivation and initiative was treated as something to correct instead of something that could have been used to create a more collaborative, individualized treatment experience.

Extremely professional. Special thanks to Mark; Jason and all the nursing staff. They put up with…read moremy "shiiiat" for days. They all deserve a pay raise and a long vacation . Highly recommended. But remember: If anyone REALLY WANTS/NEEDS SOBRIETY....The Beachway Tx Staff will definitely assist you. Five Stars . Over 5 years sober and living a clean life today. Blessings to all

Great staff! They became family. Only complaint is one of the lead Techs, Tony. Probably the most…read morerudest, dishonorable, and arrogant person I've ever met. The way he treats clients is unbelievably disrespectful and disgusting. The man hates his Job and clients. He should probably be fired. Mrs Tracy on the other hand has a heart of Gold along with the other staff.

To my fellows fighting the good fight: I was admitted to…read moreARIA in west palm beach, FL on July the 15th. The precious time that I have been here has been one that I will carry with me for the rest of my life. If I said it was easy in the beginning, I would be lying. I have been to other treatment centers throughout my long battel with addiction and substance abuse. My previous experiences with treatment facilities were limited to shallow groups with low attendance and a poor residential standard. ARIA comes in on a different boat. The clinical Director Mark (who is a sweetheart!) has acquired some of the best therapists and group facilitators in the region and possibly beyond. I like the fact that Mark's door is always open and 100% willing to address the needs and concerns of the clients. The residential Director Teresa is equally of high standard. In my opinion she administers the residential side with a perfect balance of respect and accountability. As I move on to the next phase of my treatment, I want to thank all the staff for their love and patience! WARNING: Serious inquiries only. For the best results you must have a burning desire to clean up. This is not a venue to simply take a break from using and jump back to the streets. They will most likely identify that type of behavior (constantly having to be asked to go to groups, not going to meetings and being disrespectful to fellow clients and staff) THIS IS YOUR PROGRAM/THIS YOUR LIFE -JWM

IF I COULD GIVE A ZERO I WOULD…read more Two weeks after leaving this place in 2024, I heard from a finance person from here, wanting to collect my copay. I was stunned. I had no idea there was a copay. I told the guy I do not have the money. I told him that had I been made aware of this, I would not have gone to this place. He said that while I was there he was going to speak to me, but decided against it. Because he chose not to tell me at the beginning, I chose not to pay. The psych nurse, Barbara L Bryant, prescribed a MUCH higher dose of a medication. My pharmacy alerted me to the mistake. She is a nasty, arrogant, condescending person that has no business doing what she does. It took 4 days, my communicating with various staff members for the mistake to be corrected. And Barbara L Bryant lied to me that she did not make this mistake - that it was the pharmacy's mistake. The therapist Sally Bartolucci is awful. None of the clients in the place liked her. Her group sessions were useless. Her therapist skills are weak. The group meeting room was barely air conditioned (this was summer time). It was hot, humid and smelled of perspiration. The food was awful. The room was filthy and too small. EVEN WORSE: I received a collection agency called Grimley financial ($825) more than two years after i was there for the services of Barbara L. Bryant Florida license number: aprn3042932 for her services. It took me repeated phone calls to finally hear from the person in charge of billing at Ambrosia, Cindy Sicard, 561-545-1086, csicard@ambrosiatc.com Her callous response to me was that I should have check the EOB! I have called repeatedly to reach the billing department to find out if the debt has cleared. NO ONE ANSWERS MY EMAILS OR RETURNS TELEPHONE CALLS. THIS IS NOT A WAY TO TREAT PEOPLE. IT IS JUST AN EXAMPLE OF THEIR GREED. I NEVER RECEIVED A BILL FROM AMBROSIA IN THOSE TWO YEARS VIA EMAIL OR USPS. Telling people to check the EOB is an unacceptable, unethical way to treat people who were seeking mental health treatment. I should have received bills either electronically or via USPS, which is what most medical practices do. Apparently she was out of my insurance company's network. At the time, no one at Ambrosia told me she was out of network. Had I been notified that she was out of network, I never would have agreed to see her. This is unethical, unscrupulous, dishonest and money grabbing behavior. It is taking advantage of people at their most vulnerable time. Even if I signed something, this was taking advantage of people in a very vulnerable circumstance. I believe it falls under the No Surprises Act of 2022. NOTE THAT BARBARA BRAYNT SUBMITTED A REVIEW OF MIDWEST DETOX. THIS IS FRAUDUELNT OF A PROVIDER TO WRITE A REVIEW OF A PLACE WHERE SHE WORKS.

Therapist Sylvania is verbally abusive, Christy, executive director is unprofessional and Cursya,…read moreHR director never responds or takes action on grievance forms. Find somewhere else

Good doctor. Very attentive. Easy to find office. Pharmacy next door. Helpful receptionist.read more

The amount of unprofessionalism is profound. I went for my depression and anxiety and was treated…read morelike crap by the front desk attendant. It stinks and is extremely filthy. This is a pill clinic for druggies. I waited for 5 hrs today to be turned away and talked to like trash.

I can not say enough good things about my experiences with Aspen Behavioral Health. I became a new…read morepatient several months ago, and wish I had found Dr. V sooner! She is thorough and responsive. I truly feel heard and cared for. The staff is positively lovely.

Staff really connects with clients and is very understanding. Helpful and would recommend if you're…read morelooking for a more relaxed treatment center.

Nightmare The third of my facilities. Plenty of of…read morescreamers will let you know you're in the wrong place

Comprehensive treatment, re-entry guidance in the workforce with stable housing. My friend has…read morereceived medical and dental treatment for extremely low cost, and sometimes no cost.