Hanley Center is not like any other rehab facility. They truly care about your journey to recovery…read moreand you are not just a number. Their staff is highly trained in all mental health and substance use disorders, with programs that specialize in particular demographics. Once you enter Hanley's doors you are welcomed into a life-long community and support group that will be with you every step of the way - before and after recovery.

It's rare to find a treatment center where compassion and professionalism are so consistently…read morealigned. The staff genuinely care about the people they serve, and it shows in every interaction. The program is thoughtfully designed, the environment is welcoming, and there's a strong sense of integrity behind the work being done here. The team is committed to helping patients and families succeed.

My experience at Beachway was complicated. Parts of the program genuinely helped me, especially the…read moregroups. I learned skills I still use around DBT, emotional regulation, boundaries, slowing down before reacting, and recognizing dysregulation. Being away from home gave me space to focus on myself, and I made meaningful connections with other clients. I expected residential treatment to build on the work I had already done with my outpatient therapist and psychiatrist. I believe I signed releases allowing Beachway to communicate with both. However, my therapist at home was not contacted to establish background or discuss work we had already completed, and she did not receive notes from my Beachway therapists afterward. I am also unsure whether my psychiatric records were reviewed or incorporated into treatment planning. Several individual therapy assignments repeated work I had already done extensively at home. At times, treatment felt more like moving through a predetermined framework than something tailored to my history and progress. I also did not know until later that I could ask to meet with my individual therapist more than once a week. I struggled with how my initiative was sometimes interpreted. After a group on boundaries, I wrote boundaries for my family and asked another therapist to help me review them. I later felt chastised by my primary therapist for doing so and never received the individualized help I had been seeking. When I worked independently on concepts introduced in groups, I felt criticized for "controlling" my own therapeutic journey and was told this likely reflected how I showed up at home or difficulty with trust and interpersonal relationships. I understand therapy should challenge you, but I sometimes felt broad assumptions were being made rather than explored collaboratively. Communication involving my ROI also became a concern. On at least two occasions, my therapist's account of what had been said differed from what my partner told me. In one instance, my therapist attributed a statement to me that I do not remember making. When I tried to clarify these discrepancies, I did not feel they were adequately resolved, which made it harder to feel secure in the therapeutic relationship. I was also uncomfortable with the emphasis on extending treatment. At one point, I was told therapists could tell within about five minutes of meeting someone whether they needed to extend their stay. The pressure around staying longer became stressful and felt like it took time and emotional energy away from making the most of the time I could stay. After discharge, I have had difficulty reaching people, getting necessary documentation completed, and connecting with resources. At the same time, I continue to receive promotional emails for other Beachway programs and retreats, which has been disappointing when follow-up on actual care needs has been difficult. I do not regret my experience. I gained useful skills, benefited from groups, developed greater awareness of my emotional regulation, and grew during my time there. But I believe it could have been much better with stronger coordination with existing providers, more individualized treatment, clearer communication about therapy options and ROIs, and better follow-through after discharge. If you already have an established therapist or psychiatrist, I would recommend asking how they will be involved, whether prior therapeutic work will be reviewed, how often you can meet individually with your therapist, what will be shared with your ROI, and what follow-up support you can expect. I came to Beachway prepared to work hard. My biggest disappointment was feeling that some of that motivation and initiative was treated as something to correct instead of something that could have been used to create a more collaborative, individualized treatment experience.

Extremely professional. Special thanks to Mark; Jason and all the nursing staff. They put up with…read moremy "shiiiat" for days. They all deserve a pay raise and a long vacation . Highly recommended. But remember: If anyone REALLY WANTS/NEEDS SOBRIETY....The Beachway Tx Staff will definitely assist you. Five Stars . Over 5 years sober and living a clean life today. Blessings to all

After a bad but brief experience at another South Florida treatment center, we found HEAL based on…read morethe recommendation of a non affiliated treatment center professional. This is a small facility that focuses on trauma treatment. The clients stay at a lovely little ranch that is peaceful and conducive to recovery and self reflection. Unlike other facilities HEAL's website and its admissions staff accurately reflect its program. This is not a one size fits all facility, Each client has a program tailored to their issues and needs. The communication with family is exemplary and was much appreciated and in stark contrast to the other facility, The clinical staff at HEAL is very professional and very good at what they do. And the owner is passionate about helping people and has a hands on approach. I heartily recommend this facility

From the owner: Welcome to HEAL Behavioral Health, South Florida’s premier luxury rehab center, nestled in the…read moreheart of West Palm Beach, Florida. At Heal, we redefine the journey through addiction recovery and mental health treatment by blending the highest standards of care with the serene beauty and tranquility of our unique and natural setting. Our residential facility is more than just a place to heal; it’s a sanctuary where individuals can find peace, clarity, and the strength to overcome their challenges.

Nightmare The third of my facilities. Plenty of of…read morescreamers will let you know you're in the wrong place

Comprehensive treatment, re-entry guidance in the workforce with stable housing. My friend has…read morereceived medical and dental treatment for extremely low cost, and sometimes no cost.

IF I COULD GIVE A ZERO I WOULD…read more Two weeks after leaving this place in 2024, I heard from a finance person from here, wanting to collect my copay. I was stunned. I had no idea there was a copay. I told the guy I do not have the money. I told him that had I been made aware of this, I would not have gone to this place. He said that while I was there he was going to speak to me, but decided against it. Because he chose not to tell me at the beginning, I chose not to pay. The psych nurse, Barbara L Bryant, prescribed a MUCH higher dose of a medication. My pharmacy alerted me to the mistake. She is a nasty, arrogant, condescending person that has no business doing what she does. It took 4 days, my communicating with various staff members for the mistake to be corrected. And Barbara L Bryant lied to me that she did not make this mistake - that it was the pharmacy's mistake. The therapist Sally Bartolucci is awful. None of the clients in the place liked her. Her group sessions were useless. Her therapist skills are weak. The group meeting room was barely air conditioned (this was summer time). It was hot, humid and smelled of perspiration. The food was awful. The room was filthy and too small. EVEN WORSE: I received a collection agency called Grimley financial ($825) more than two years after i was there for the services of Barbara L. Bryant Florida license number: aprn3042932 for her services. It took me repeated phone calls to finally hear from the person in charge of billing at Ambrosia, Cindy Sicard, 561-545-1086, csicard@ambrosiatc.com Her callous response to me was that I should have check the EOB! I have called repeatedly to reach the billing department to find out if the debt has cleared. NO ONE ANSWERS MY EMAILS OR RETURNS TELEPHONE CALLS. THIS IS NOT A WAY TO TREAT PEOPLE. IT IS JUST AN EXAMPLE OF THEIR GREED. I NEVER RECEIVED A BILL FROM AMBROSIA IN THOSE TWO YEARS VIA EMAIL OR USPS. Telling people to check the EOB is an unacceptable, unethical way to treat people who were seeking mental health treatment. I should have received bills either electronically or via USPS, which is what most medical practices do. Apparently she was out of my insurance company's network. At the time, no one at Ambrosia told me she was out of network. Had I been notified that she was out of network, I never would have agreed to see her. This is unethical, unscrupulous, dishonest and money grabbing behavior. It is taking advantage of people at their most vulnerable time. Even if I signed something, this was taking advantage of people in a very vulnerable circumstance. I believe it falls under the No Surprises Act of 2022. NOTE THAT BARBARA BRAYNT SUBMITTED A REVIEW OF MIDWEST DETOX. THIS IS FRAUDUELNT OF A PROVIDER TO WRITE A REVIEW OF A PLACE WHERE SHE WORKS.

Therapist Sylvania is verbally abusive, Christy, executive director is unprofessional and Cursya,…read moreHR director never responds or takes action on grievance forms. Find somewhere else

This is by far the best place that I have ever been. Sam (operations manager) did say to me it…read moredepends on the person walking in. The person has to decide if they want to be there or have to be there. Although that makes sense, this is still significantly better than anywhere else. Again, sam is very hands on. He gets to know each person that is there. He advocates for each person more than I have ever seen in the past. A necklace of mine was lost at the hospital when I had to go and he spend the whole time I was there going back and forth with them trying his very best to get it back. Tim drove picked me up from my residence, helped me pack my bags, and drove me there while keeping me calm and talking about recovery the whole way to the center. Absolutely amazing man. Aside from same the techs were personable, they cared, and got to know each person there also. Each tech was the same in that respect. They would jump to try to help with anything they could. For example, I needed to make a call, Ken, within two minutes had me in an office to do so. Andy was extremely helpful and timely on anything that was needed too. All of the techs were absolutely amazing. That does not happen in other establishments. The case management were people that obviously cared and wanted you to do well. They helped in anyway they could to help with issues out side to make sure you could focus on being there. The recovery they are teaching, providing, and providing proof of through the employees is unmatched. The owners are frequently there, helping with groups, meeting the people the ect. The food was great. They medicated appropriately, and helped with my plan for leaving the absolute best that they could. Nursing staff was always very nice and knowledgeable, attempting to help in anyway they could. The doctors see you each day during the first part of the process. They want you to be comfortable and to help eliminate issues if possible. Also very personable and very nice. The rooms are very nice. Comfortable beds, TVs with anything you could possibly want to watch. Groups all day for the second portion of their treatment to help to inform and help make plans for afterwards. Very clean at all times. The custodial staff clean constantly. I watched them go back over the same place multiple times in a day to ensure everything stayed clean. Lastly, anything that you need they provide, ANYTHING. And they will wash your clothes every night for you if you would like. If anyone I know needs treatment, this will undoubtedly be the place that I recommend. Not to mention they help people that don't have the means to go there frequently, as well. The care was again unmatched and set me up for success when I left. I'm forever grateful for each of the employees and people there.

There is a special vibration at this facility, from staff to alumni. The people actually take the…read moretime to know you and hear your story as an individual. At PBRC, they made me feel like a human being and not just a filled bed. I was educated on what it is that I suffered from through their 12 step approach to alcoholism and drug addiction. I was also able to address deep traumas through work with their clinical team. I came into PBRC a shell of a person, and I left being able to look myself in mirror again for the first time in a long time.

Truly an amazing place with an amazing staff delivering the highest quality care that I would…read morerecommend to all of my friends and loved ones!

From the owner: We are a full service, licensed substance abuse and alcohol addiction treatment center. We practice…read moreusing various methodologies. Whether your goal to be abstinent or to utilize medicated assisted treatment medication such as methadone or suboxone, we treat clients in a non-judgmental environment and encourage best-practice interventions.

I was in this facility June 2021. When I arrived I thought the food tasted like throw up. I…read morerealised later I had Covid and my taste was affected. The nurses wouldnt tell me anything, while I shivered with a high fever. They naver gave me a covid test I just assumed I had it because I had all the symptoms. I was feverish,chills and delusional it was very scary. My family was terified. When I went to leave I realised my new back brace for my broken back I got at the hospital and and other disability supplies were gone from my closet. I asked the nurses and everyone. No one could help me of even seemed to care or look for them, so I had to leave the facilities with out the back brace and suppies I was given in the hospital. The level of indifference was tremendous.

This facility does not know its customers. The food is TERRIBLE for older individuals. Everything…read moreis from frozen meat/fish/vegetables. Most items are breaded and fried. Nothing fresh, nor healthy. While a good majority of residents still abide by the Catholic No-Meat-Fridays, the facility sometimes only serves meat dishes on Friday - stating "We can make you a Grilled Cheese if you want". The priest hired to say mass can care less about the mass - many times he skips parts of the mass in order to get out of "work" sooner. Given the high price paid for a Catholic Senior Living Facility, their performance is AT BEST is one star, if even that.

My father lives here and he loves it the staff is very nice and professional I love it here for…read morehim Brenda

I recently had experience with Colonial Assisted Living at West Palm Beach, and overall, I'm very…read morepleased with the care and environment they provide. The staff is attentive, compassionate, and truly seems to care about the residents' well-being. It's clear they put effort into creating a safe and comfortable space for everyone.

I loved my stay at Beachside. I did inpatient. I was upset when I found out inpatient does not go…read moreto the beach or do equine therapy as advertised, as that's how I made my decision on the facility. The staff is nurturing, and some are spiritually powerful. The food is amazing, and I was fed really well. The quality of care was phenomenal. I stay active in a group along with a holistic approach to healing. I love and appreciate Beachside, and hope they also give inpatients the chance to experience all therapies, such as animals, equine therapy, and beach trips.

ignorant, unprofessional, disrespectful drug pushers who dont care about your children.read more