I am a hospice nurse and I come here from time to time. It's one of the best run ALFs I've seen…read more Pam and Rose (director of nursing and nurse) are amazing with the patients. It's clean, they follow guidelines to a T, and the staff are friendly.

New staff is absolutely negligent in memory care unit. If you want your loved ones belongings…read morestolen and neglected, send them to Brookdale in Tequesta!! New management and staff is absolutely unacceptable. Hopefully they restaff with more reliable care nurses.

Dear Senior Lifestyle Corporation,…read more On behalf of my team at Mangrove Bay in Jupiter it is my honor to contact you with a review. I would like to express how incredible it has been to operate over the last four years at Mangrove Bay working alongside Kathy Wise and her team. Kathy has been an inspiration to work with as I have learned a lot as a manager myself from her and her style of leadership. I would like to acknowledge how impressive the staff retention is at Mangrove Bay in all departments and it is certainly evidence of excellence in your appointed leadership team. Mangrove Bay is, beyond a shadow of a doubt, an excellent example of what an Independent Living/Assisted Living/Memory Care should aspire to be. I have had the opportunity to work with many of the local competitors within this market and Mangrove Bay is in a completely different league on all facets from leadership to resident care and nursing, activities to the dining experiences and maintenance department, every facet is nothing short of excellent. I have had the opportunity to get to know the residents and their families over the years very well and I can assure you they feel the same way. As I know Kathy is rounding the corner towards retirement, I wanted to express how grateful I am to have had the opportunity to work with her and her team. Mangrove Bay, with all the new renovations, is as beautiful as ever and I am very confident Mangrove Bay will be just as great with your newly appointed Executive Director. Thank you for taking the time to read my review.

Here we have pics of removed vinyl flooring that only took more than a year for actions. Many…read moreresidents complained to management, but all they got was excuses. You can see all the brown areas, heavily stained with Cat Urine that went thru the tile and into the concrete generating constant obnoxious odors that permeated into the public areas as well as into nearby resident units. Every time the floor was mopped or sprayed with liquids the toxic mess was re-activated. The health department was consulted but provided no remedy. The Jupiter Police came and rendered a report and said no actions on their part could be done. Management was grossly negligent for more than a year and resident complaints fell on deaf ears. This situation was also noted by maintenance staff as well as the cleaning staff, however, the issue ongoing for over a year falls squarely on members of management. Paying $9000 plus per month to live under these conditions is absolute madness!!

My brother is there now getting very little care! Already fell twice. The website makes it look…read moreand sound 5 star. Beware .. not true

My mother-in-law spent several weeks there. During that time, she was left unattended in a chair…read moreand fell, resulting in a wound on her leg. We don't believe her teeth were brushed while she was there. Her 2 gold necklaces were stolen off her neck-very creepy. Responses from staff were few and far between-at best. We experienced some extreme rudeness from some of the nursing and front desk staff. We also experienced an attempt on their part to extend her stay (and bill unnecessary treatments) when informed of hospice's involvement. When informed that her necklaces were missing, the only response was that they weren't listed in her inventory. When sent a video with her wearing the necklaces-in their facility-there was no response. Just shameful! DO NOT SEND your loved ones there!!!

Lensey always treated my dad like family. She truly enjoys connecting with seniors. My father was…read morein the best and most caring hands!

From the owner: Providing free senior living placement services for you or a loved one! At Best Life Healthy…read moreLiving & Senior Solutions, we help families and the seniors in our community by providing free resources and guidance, matching them with the next best place to call home or finding the best home care solutions to age in place. With a genuine and empathetic approach, we help you navigate what can be an overwhelming, time-consuming and emotional process. At Best Life, your family is our family, and we believe that every senior deserves to live their best life possible!

We had a very poor and expensive experience in Memory Care at the Atria Park at St. Joseph's…read more If your loved one had any negative behaviors associated with dementia/Alzheimer's. Our 85 year old, 93lb., insulin dependent mother who suffers from mid-stage Alzheimer's unknowingly had a UTI when we placed her here and became confused and agitated. She hit one of the workers twice. We knew this was out of character for her so we sent her to the hospital where she was admitted for IV antibiotics. We were told that we needed 1:1 care which was provided by an agency they recommended. We then placed her on anti-psychotic meds to hopefully stop episodes of agitation. She was given 3 different medications which resulted in low BP and pulse, lethargy which resulted in syncopal episodes. I was not informed of the 1st incident. The second incident happened while I was there. When we asked the workers for the nurse, we were told that he was on the Assisted Living side and the didn't know how to reach him as he didn't answer the walkie-talkie. There were several times where a nurse was unavailable as they were on the AL side. Towards the end of the month, the nursing director stated that we would start tapering the 1:1 care and transition her to their care as there were no further episodes of hitting. Unfortunately, she developed a second UTI and again became agitated and confused. It was reported to me that she hit someone again and we were then told that due to her frequent UTI's secondary to her anatomy and her colitis, we would need to provide 1:1 care indefinitely 3 days prior to the end of the month. It cost us $16,000.00 for the one month in 1:1 care coupled with the $6,500.00/month for their fees. Of course, they know that no one can afford such exorbitant costs on a sustained basis. The man in the next room has been yelling and screaming out frequently and his wife had to find a new place for him. Most of the food was less than appetizing. When they served fish which my mother does not eat, they offered her such foods as hot dogs despite having discussed her dietary needs at our intake interview. This happened frequently. The facility is quite dated with small rooms. The A/C units are antiquated wall units which are loud and kick on and off all day and night. They supposedly fixed this issue when I complained, however, it was not rectified which frequently woke my mother at night. The patio was full of leaves and unkept. The hallways smell of urine and feces. My advice if you are considering a place for your loved one is to avoid Atria Park at St. Joseph's, although they advertise being a Memory Care for Dementia/Alzheimer's patients, if your loved exhibits or develops any of the normal/frequently seen adverse/negative behaviors, look elsewhere.

This review is from my dad, R. M. "For nearly two years my…read morewife and I have been residents of Atria Park of St. Joseph's. During this short span we have had three directors - 1 being interim. That director was very instrumental in organizing and handling our evacuation to Orlando during the 2019 hurricane predicament. No one has had to face such a dynamic challenge as our present director: Frances Scogna. COVID-19!! Frances is so concerned about us the residents and staff. Being an enormously talented leader who looks further down the road, she leads us in a very personable, professional manner. Through her constant communication with residents, staff, and family members, she keeps us well informed of where we are, actions taken, and what to expect in the future. She is assertive when necessary, very honest, dedicated, and possesses a positive attitude that has built a culture of mutual trust in all of us. Frances's primary focus in the well-being of all the residents and staff of Atria Park of St. Joseph's. We are blessed."

5 stars for memory care, staff does the best they can to make sure everyone is happy and healthy…read more Homey loving environment, clean.

They need more staff especially on the memory side , the staff they have are great just too many…read morepatients not enough workers. Once the grandson took over he is running it like a business not a medical care facility. I feel bad for the workers it's to much. If you have someone there I suggest you show up after 11pm to see how many people are there. No security guards.

They are awesome. Clarissa S. Is amazing. She has done so much for my father that has been…read morebedridden for 5 years. She brought new life to this 86 year old man. We are so grateful to have her in our life.

Although the healthcare worker was capable and nice, the business is very unprofessional. They…read morebring no equipment, no oils, no products and expecT the patient to provide all. They are not good at returning calls and all in all would not recommend them